Every business needs customers, but more importantly every business needs to maintain those customers while constantly retaining new ones. The only successful way of doing this is by learning everything about your customers, including who they are? What do they have in common? Do they share a hobby, an age... Read More
The purpose of business is to create and retain a customer.Much has been written about customer orientation, customer relationship management (CRM), Customer Lifetime Value (CLV) metrics, Customer Centric organization models, customer retention, customer care?add any high sounding word with 'customer' preceding or succeeding that word and you have a new... Read More
I'm big on getting maximum marketing exposure at the lowest cost possible. After all, most small business owners don't have huge marketing budgets, so finding inexpensive ways to market is a necessity.Recently I was able to get free marketing exposure for my business to 100,000 people. It was something that... Read More
One of the best ways for potential clients to find out about you and your company is through public speaking. Free seminars attract potential clients. It is a chance for them to get information straight from you. You are the best marketing tool for your business. Speaking to groups is... Read More
A church in my community provided me with one of the best examples of understanding the consumer, which I've ever experienced.Once a month a church in my community provides free lunch, open to the public. When you go into the dining area you are initially met by a man who... Read More
THE EXILER (your search for true brand attributes ends here!)With the advent of new marketing strategies and techniques, many theories have sprouted up telling you many ways to impress your target customers and make them buy your product. But when it comes to practical implementation of the theories, most of... Read More
Preparing a Marketing Plan for your product or service is a real eye-opening experience. While we all hope that our product or service will appeal to the masses, the truth is, that may not happen. Assembling a Marketing Plan first and foremost forces you to clearly define what you are... Read More
Many people think marketing is some type of mystery that only a few select people know the secret too. In fact if you look at the entertainment industry you will find some of the best models to follow. Let's look at George Lucas and Star Wars. How long before the... Read More
So, you have a business card? And you have given it to a few of your friends as well? Great! But did you get those cards to give to your acquaintances or to get business? Are they getting business for you?? That is the key question.Most of us today have... Read More
Why would you use an email or online survey when you could simply call your clients and customers and ask for their input?Lots of reasons.- standardization - easy to get large numbers of responses - easy to tabulate, analyze - easy (and often fun) for your clients and customers -... Read More
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Most business owners get so involved in the work of... Read More
Marketing results should be measured in only one way ?... Read More
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Popular TV Series Provides a Powerful Marketing LessonSmall Business owners... Read More
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"What do you do?""I'm a CPA. What do you do?""I'm... Read More
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Let's face it, the name "proposal" is a great misnomer,... Read More
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The postcard can be a very powerful marketing tool. Many... Read More
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More And MoreIt was notable that when I started my... Read More
An accountant once told me that he never met anyone... Read More
Many people ask me, "What is a postcard campaign, exactly?"... Read More
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What is database marketing?Database Marketing is the gathering and storing... Read More
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Unlike any other marketing vehicle, newsletters give you the opportunity... Read More
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Peek a Boo - We See YouDoes your company have... Read More
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For most businesses, making a sale is all important. However,... Read More
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