Use this check list to assess your communication skills.Focus* Do you pay complete attention to others when they are speaking? (A wandering focus discourages open communication.)* Do you manage your thoughts during a conversation, focusing them on understanding what the other person is saying? (Effective listening requires more concentration than... Read More
Outsourcing is when you hire outside professionals or services to take on part of your business workload. You may want to outsource part of your work because you don't have the room, you need an expert, you have periodic busy periods, or you need more production to get orders out... Read More
If you want to ensure a steady stream of customers in your business, you must always remember why you're in business in the first place.Sure you want to earn a decent income for yourself, but you also want to provide a useful service don't you?That second reason should take precedence... Read More
Meetings can be like mythical vampires ? sucking the life out of intelligent and creative people. And sucking the funds out of businesses. Unfortunately, there are too many of these meetings in business today.A UCLA study said the "typical" meeting includes nine people. If you have nine people in a... Read More
What happens when a Project Manager asks one of his team members "Are you done yet"?If you're a seasoned project manager, then the following scenario will sound very familiar. If you're new at this game, take my word for it: This will happen to you!------------------------------------------------------Starring in this article: R.U.... Read More
Resolving conflict doesn't come easily to too many people. Most of us want harmonious relationships and smooth interpersonal interactions. However, we know that disagreements and conflicts are part of any dynamic organization. They arise because people care about their jobs and want to produce good results. Conflict is not always... Read More
INTERNAL PUBLIC RELATIONS: Never overlook an opportunity to do internal public relations about your department and its offerings. A training department must, first and foremost, be visible in the organization it serves. Larry Lottier, Manager, Education of Dana Corporation publishes a training department course catalog with faculty, course listings and... Read More
The business books at the library and book stores fill many shelves. Some authors tend to run a little long at the keyboard. There is one voice that stands out from the crowd, Mark McCormack.Mark McCormack is the founder of the International Management Group (IMG) and was the guy who... Read More
Perhaps the most common theme I've heard in working with business owners or managers is that they rarely have time to plan for the future. They are so busy with day to day tasks and responsibilities, just getting through their weekly "To Do" list or fighting fires consumes all their... Read More
Let me repeat a story I heard many years ago that has stuck with me throughout my life. The lessons from this fable are many and have been applied to a variety of areas of my life. It recently popped into my mind again as I was thinking about the... Read More
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Business Management |