Whatever it Takes!

I have a sign on my office door. It pretty much summarizes my philosophy of life.The sign simply says?.."Whatever it takes."Short. Simple. To the Point."Whatever it takes," means exactly that. That I will do "whatever it takes" to get what I really want. It is the best description that I... Read More

Think Before You Talk

What you say to other people can make or break you and it can happen without you even knowing about it. That old saying "loose lips sink ships" is oh so true in business. If you like to gossip as most people do, learn to listen rather than participate. Oh,... Read More

HRM: Contributing to Well-being or Ill-being at Work?

If you were to take the people out of an organisation you would be left with some stock and machinery that would be of little value, and possibly some property. It is the people that make an organisation function, so having the people functioning to the best of their ability... Read More

Top 7 Methods to Empower Employees

How many times have you asked someone to do something like "draw up a plan for such and such project"? Your employee completes the plan, but then you say, "That is not what I wanted" or "That is not how you do it". And so the employee thinks: you didn't... Read More

One Crazy Cookie

In order to survive, you have to be happier than if you were in your right mind. Chinese Fortune Cookie When orienting someone new to the company, the last thing I tell them is to, "have fun." This usually raises a skeptical eyebrow, but it's true. Work should be about... Read More

Commercial Collections Billing Practices Advice

Swiftness is the key to collecting past due commercial accounts because commercial accounts depreciate more faster than consumer accounts.In creating and implementing a billing system, a credit grantor should recognize that time is the safest refuge of any debtor. The more time they are given, the less likely they are... Read More

How Invisible Communication Barriers Kill Productivity

Many kinds of interferences or disturbances can confuse a message. Communication specialists call them ''noise.'' A noise is anything that competes against communication. Obviously, if we want our communication to be effective, we have to be continually on our guard to detect such noise, whatever the source. When we find... Read More

The Survey Feedback Process for Organizational Development and Change

THE PURPOSE OF SURVEY FEEDBACK:In globally competitive environments, organizations are seeking information about obstacles to productivity and satisfaction in the workplace. Survey feedback is a tool that can provide this type of honest feedback to help leaders guide and direct their teams. Obstacles and gaps between the current status quo... Read More

Listening Strategically

Usually, we're most interested in communicating outwardly; getting our messages out to others. But finding ways to hear what's going on around us can be just as important.Let's start by identifying three different types of listening we do. The first type - informal listening - comes naturally, as in listening... Read More

Can Your Corporate Policy Pass the Monkeys, Bananas, and Water-spray Experiment?

Five monkeys were placed in a cage. A banana was hung on a string and a ladder was placed below it. Each time one of the monkeys started climbing the ladder, all the monkeys were sprayed with a blast of cold water. This experiment was repeated for several days. Then... Read More

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7 Strategies for Sustained Innovation

The need for constant reinvention is a given in today's... Read More

How to Coach Your Emplyees and Increase Motivation

It is easy to spot the difference between a work... Read More

Invoice Factoring for Goverment Vendors

Assignment of Claims Act of 1986"....What does this mean for... Read More

Performance Appraisal Checklist: Raise Not Just Appraise Performance

It's that time again! Perhaps the most dreaded management practice... Read More

To Outsource or Not to Outsource

In these days of restricted head count and tight budgets,... Read More

Innovation Management ? changing the world!

Creativity can be defined as problem identification and idea generation... Read More

The How-Tos of Firing Incompetent Employees

CATEGORIES OF OFFENSES: Most organizations have two categories of offenses... Read More

ISO 9001 Okay Now You Have It How Do You Market It?

Marketing ISO 9001 2000.Lately we've been seeing a lot of... Read More

Your Biggest Problem in Business? Work Ethic

US Work Ethic Issues and Lack of serviceWell many... Read More

Gossip And Rumors And Hearsay, Oh Why?

In the Wizard of Oz, it was "Lions and tigers... Read More

Tales from the Corporate Frontlines: Coworkers Collaborate to Complete Successful Initiative

This short story, Coworkers Collaborate to Complete Successful Initiative, was... Read More

How to Say No

Rejection hurts. No one likes to give it or to... Read More

Use QA As Your First Step To Outsourcing

Quality Assurance, or QA, is often given short shrift in... Read More

Manage Your Time - Save Your Business.

If you work from home, chances are you already know... Read More

Do You Hear That?

I read a report in the Toronto Star stated that... Read More

Big Company Intelligence on a Small Company Budget

Information is the lifeblood of the economy. That's especially true... Read More

Dialogue vs. Discussion

Have you ever sat in a meeting where everyone is... Read More

The Seven Cs: Partnership Danger Signs - Conflict Becoming the Norm ? Part 2

A series of articles exploring the seven critical areas that... Read More

ISO 9001 Compliant Program: Steps to Build

Implementing an ISO 9001 system represents a major effort. However,... Read More

Work Priorities: Where Can You Spend Your Time Most Effectively?

Understanding where you can spend time most effectively requires concentration... Read More

Allowing Employees Responsibility

Merely assigning a task with detailed instructions is not effective... Read More

Enhancing the Motivational Climate of Your Workplace

It has been well documented that employees' productivity and job... Read More

How to Manage Your Most Valuable Assets - People?

People management and leadership has become a major topic of... Read More

Print Buying Consultant

Ten Money Saving Tips for Print ManagersDespite their stated desire... Read More

Getting Your Employees Attention Back to Work

It is 9:00 am on a Monday morning. Do you... Read More

Are You Cascading Your Strategy, or Fragmenting It?

INTRODUCTIONThe typical approach executive teams use to cascade, or roll... Read More

Do You Really Care What People Think?

You had better care! Because what people think usually leads... Read More

Customer Focus - Just 5 SimpleThings You Need to Think About

You can boil down the difference between successful businesses and... Read More

Problem Solving the Problem Solving Meeting

We go to meetings to share information, to report on... Read More

Creativity and Innovation Management ? Psychological Reward

Creativity can be defined as problem identification and idea generation... Read More

Gift Giving for Business a Major Headache

Corporate gifting is a big headache for most business owners;... Read More

Effective Meetings by Phone - Part 2, How to Hold a Teleconference

Even a well-planned teleconference can go poorly. Some people treat... Read More

What Every Manager Should Know About How to Reduce the High Cost of Employee Absenteeism

Employers pay a high price for absenteeism, often more than... Read More