I have a short story to share with you about an important skill many leaders need to develop, use and perfect.Life is a journey. The signposts along the path pointing out the way are many and are sometimes hard to understand.We hear news stories telling us it is the dawning... Read More
Did you know that business executives spend about half their time sitting in meetings? In fact, 40 to 50 percent of their working hours are consumed by meetings, according to a study by the Annenberg School of Communications at UCLA and the University of Minnesota's Training & Development Research Center.Meetings... Read More
It's the middle of the night. You've woken up with a brilliant idea on how to improve the way your business product is delivered to your customers. You scribble it down and can't wait to share it with your co-workers during your morning meeting.The appointed hour arrives and you get... Read More
Bar Charts and the Information ChallengeWhether one is an unknown entrepreneur or Donald Trump, an elementary school teacher or a university president, a 6th grader researching other countries or a government leader visiting them, each person in any capacity has at least one thing in common: information.Let me explain why... Read More
The heart of a fool is in his mouth, but the mouth of a wise man is in his heart. --Benjamin FranklinHow often have you said something that you thought was perfectly clear, only to find out later that the receiver had taken it in exactly the wrong way? A... Read More
What's everyone's favorite topic around the water cooler? Bad bosses! You know, the ones who make life in the office unbearable? Here are some of the more common varieties you'll find.1. The Screamer. You can't miss this guy. He never stops to consider his audience or who might be listening... Read More
This article relates to the Recognition competency, commonly evaluated in employee satisfaction surveys. It tells the story of how one company found the right recognition program by paying attention to employee feedback. This competency also explores what type of behavior is appreciated and rewarded within your organization. Studies show that... Read More
How do you get everyone on board the change train that is gaining speed and heading out of the station? How do you get your people to, not only go through the motions, but also actually "buy into" the changes that are necessary? People's resistance to change is not entirely... Read More
In numerous programs I've conducted on performance appraisals, with Human Resource people (who are responsible for developing and implementing programs) and with line managers (who actually conduct the reviews) are often foggy about performance appraisal procedures. Here are some frequently asked questions.Questions asked by HRD Professionals:1. What are the essential... Read More
I've just been reading about the frustrations of a Human Resources manager. He's tired of having to answer the same questions about benefits over and over again.I understand that, having been on both sides of the issue, both as a consumer of benefits and in communicating about them on behalf... Read More
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Business Management |