The Ins and Outs of Internal and External Relations
INTERNAL PUBLIC RELATIONS: Never overlook an opportunity to do internal public relations about your department and its offerings. A training department must, first and foremost, be visible in the organization it serves. Larry Lottier, Manager, Education of Dana Corporation publishes a training department course catalog with faculty, course listings and... Read More
Finding Proactive Solutions: A Key to Demonstrating Your Management Fitness
In my book Talking Points: 25 Tips for Clear, Credible Communication, Tip #17 states: "Managers and professionals in positions of responsibility got there by finding solutions to problems. They didn't rely on someone else to come up with the remedy. They worked to find solutions proactively." Those of us in... Read More
Project Management - The Traveling Product Manager
Various studies ? and common sense ? indicate that involving customers increases the likelihood that your product will meet customer requirements (I hope these studies weren't funded with my tax dollars!)Although the above statement sounds exceedingly obvious, the fact of the matter is many software projects lack customer input. Consider... Read More
CEOs Role in Family Business
I first met Roland (not his real name) in 1972. He was a high school student working a summer job in his father's business."We're teaching him the business from the ground up," his father told me proudly as he introduced me to the tall good looking kid. We shook hands,... Read More
Leadership Skills Means Turnover is Not a Problem
"Ha!" you say. "For someone to make a statement like that, they obviously haven't worked in the real world and certainly have never had to run a company." Well, let me assure you. In my past I've not only run companies, but spent many years in one of the most... Read More
The Seven Cs: Partnership Danger Signs - Competitive, Not Complementary Action
A series of articles exploring the seven critical areas that can indicate a partnership is in trouble.Competitive, Not Complementary ActionJames Carville and Mary Matlin are public relations spokespeople for the Democratic and Republican parties, respectively. They are each articulate, sharp and feisty. Sparks fly when they debate in favor of... Read More
Outsourced Learning: Are You Ready for Learning BPO?
As the business world enters a period of hyper-competitiveness, every business process will be subjected to examination and possible restructuring. We have already seen outsourcing and offshoring used to an extent what nobody would have dreamed of a few years ago. McDonald's is testing the offshoring of its drive-thru process... Read More
Help for the Meeting-Weary Manager
Most of us have found ourselves working on a team at one time or another. That means we have been asked to attend, and even participate, in lots of meetings. Unfortunately, few of us found these meetings to be particularly effective. Many in fact are a complete waste of valuable... Read More
Get Over Yourself
Let me tell you a secret.Things don't always go the way we want them to.Let me tell you another secret.We don't always hear what we want to hear.Duh.These two statements are hardly secrets; we all know they are true. If they aren't secrets, then why do we act surprised when... Read More
Project Management - Are You Done Yet
What happens when a Project Manager asks one of his team members "Are you done yet"?If you're a seasoned project manager, then the following scenario will sound very familiar. If you're new at this game, take my word for it: This will happen to you!------------------------------------------------------Starring in this article: R.U.... Read More
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Sarbanes Oxley 404 Compliance - How Nov. 15, 2004 Deadline Affects You
Fast Relief for Sarbanes Oxley Section 404 ComplianceSection 404 of... Read More
Being a Great Boss
Are you one of those bosses that people just love... Read More
The Idol-Makers
The end of the television season in May included the... Read More
Riding the Waves to Success
Last week I was confused and frustrated about a few... Read More
The Few & the Many: Free Trade, Outsourcing, & Communication
Have you noticed that some sound ideas get bad publicity?... Read More
2 Steps For Increasing Company Profits or Performing Business Turnarounds
1. Eliminate wasteEliminate reports, habits, products, duplicate input, and processes... Read More
Ten Problem Solving Techniques
Do you ever need to find some good ideas, or... Read More
Marketing Miracle: Outsource Your Creative Services
The current economy is causing most companies to tighten their... Read More
Group Discussion Guidelines
DISCUSSION METHODS: There are two basic types of discussion methods;... Read More
How Managers Can Help Retain Their Best Employees
A major problem for employers today is attracting the best... Read More
Characteristics/Attributes of a Lean Operation
Fundamentals in Place? There is a designated place for everything... Read More
Basic Management Skills
Recent studies have shown that industrial supervisors are working at... Read More
Best Practices Plan: Dissemination of a Great Idea
Good news spreads quickly News of the invention of the... Read More
Oasis in a Cash Flow Desert - Four Resources That Increase Small Business Capital Streams
For small business owners, an enthusiastic vision for smooth, steady... Read More
Offshore This! (Outsourcing Tech Support Overseas)
So I call my telephone company and someone picks up... Read More
How To Use W Edwards Deming
Human beings and the way they interact are extraordinarily Complex.... Read More
Travel the World - for Free!
I have been very fortunate to travel to several countries... Read More
Have You Always Thought That The Best Ideas Come From Research Or Management? Think Again
Many entrepreneurs and chief executive officers are unaware that there... Read More
Survival of the Fittest: The Road to Human Extinction
I was watching a TV program some months ago about... Read More
Preparing a Budget
Ok, you say, I know I need a budget, but... Read More
Pitching to Employees
The senior flight attendant on the WestJet flight was starting... Read More
Innovation Management: The Time Factor
Creativity can be defined as problem identification and idea generation... Read More
Internal Control - The Why and How
Many retailers do not have good internal controls in place... Read More
What Your Employees Want You to Know (But You Might Be Afraid to Ask)
This is a challenge for every company owner and manager.... Read More
Business Relationship Germs
In management seminars I often compare debt to an infection.... Read More
A Tricky Supervision Challenge
Many managers believe that treating their team members as responsible... Read More
Cross Cultural Solutions for International Business
Globalisation, the expansion of intercontinental trade, technological advances and the... Read More
How to Get Your Procedures Project Done
Wouldn't it be nice for business owners and executives to... Read More
The Do?s and Don?ts of Giving Feedback
Being able to give effective feedback is not just a... Read More
Creating Advisory Boards
There is no substitute for soliciting the opinions of the... Read More
Make Change Easy - Get Involved!
There are wild variances in how much involvement organisations are... Read More
Strategies for Planning and Conducting Effective Meetings
Did you know that business executives spend about half their... Read More
Employee Turnover: Is It Eating Up Your Profits?
Keeping the cost of doing business down, yet providing a... Read More
Is this A Good Time To Sell Your Body Shop Business?
Have you ever asked yourself the question? "Is this a... Read More
Growing Profits is Easy!
Everyone involved in running a business from the smallest start-up... Read More
3 Simple Things the Best Managers Do - And You Can Too!
If it's so simple, why don't managers all over the... Read More
Character: Is It Necessary In Leadership? (Part One)
We know character when we see it, but what exactly... Read More
Competencies for HR Professionals in Knowledge-based Industry with Reference to IT, ITES-BPOs
Introduction"High performing HR function affects bottom line nearly 10%"- A... Read More
Creating Advisory Boards
There is no substitute for soliciting the opinions of the... Read More
Future Business Success - What Does Good Look Like?
When you know you need to shift up a gear,... Read More
Five Problem-Solving Success Tips
The ability to solve complicated problems quickly is more important... Read More
Pricing Strategy for Retail Flower Shops
When you create your profit and loss statement to assess... Read More
People - You Cant Make Them What Theyre Not
Many business people and managers are spending too much time... Read More
Creativity Management - The Value of Being Prolific
When asked his secret to success, the author Graham Green... Read More
Business Knowledge Management
In the last few years a lot has been written... Read More
Manage Your Time - Save Your Business.
If you work from home, chances are you already know... Read More
What is Data Visualization?
Data Visualization is InteractiveHave you ever booked your flight plans... Read More
Does My Bum Look Big in This?
If a good manager asks his workforce for their opinion... Read More
Few Things Are More Destructive Than An Insecure Boss
Few things are more destructive to a career than a... Read More
Managing Creativity - An Oxymoron! Not
Interrogated on a beach in Barbados by friends insistent that... Read More
Too Much Time Treating Symptoms
A man drives down the highway each day on his... Read More
The New Five Truths of Employee Motivation
Motivation is a term that is so widely used, yet... Read More
How Your Feelings and Those of Your Employees Can Make The Difference
How we feel is really more important than what we... Read More
What One Thing?
A few weeks ago I asked my readers what the... Read More
Problem-Solving Success Tip: Measure
Measure.The first key question to answer in starting a problem-solving... Read More
Relationship Building - 5 Tips and 5 Questions
And is isn't hard - it's more about focusing on... Read More
Results of Poor Cross Cultural Awareness
Results of Poor Cross Cultural Awareness. Having a poor understanding... Read More
Five Overlooked Ways To Hire Winners
Here is a true story. My dentist did a "clinical"... Read More
Status Quo Pep Talks That Can Threaten Your Leadership
Organizations live and die by results. Yet most organizations get... Read More
The Ins and Outs of Internal and External Relations
INTERNAL PUBLIC RELATIONS: Never overlook an opportunity to do internal... Read More
Supplier Sees 53% Reduction in Out-of-Spec Orders Case Study
The goal of perfection is a challenge. It is often... Read More
How Managers Can Turn Failures Into Successes
Although there are real, external reasons for managerial difficulty ?... Read More
Directed Introspection
One of the greatest obstacles to progress can often be... Read More
Effective Meetings by Phone - Part 1, How to Plan a Teleconference
Teleconferences can be a boon or a bust. On the... Read More
Human Resource Communication Pays Off
Human Resource Communications and Corporate Communications ? are they one... Read More
Service Level Agreement (SLA) Boot Camp
Service Level Agreements, or "SLA's" are tricky but useful mechanisms... Read More
Business Management |