Why I always Keep my Promises

Integrity is very important to me, and I try hard to 'do unto others as I would wish them do unto me'. It hasn't always worked that way for me though.There have been times in my previous career - times that I can remember vividly even now - when promises... Read More

What Cross-cultural Training Can Do for You

International business is more complex than ever before. Success in every sector is now seen in global terms. Yet success in working with colleagues from different cultures is no easy goal. In order to connect, we have to communicate effectively and we can only do this in an atmosphere of... Read More

Keeping Team Meetings Vibrant

Meetings can be the life-blood of an organisation or the death.It all depends how you approach them.People need to communicate ? that's a fact, and it's not enough to do it over computers. At some point a face-to-face is needed to ensure full understanding on key items, and there's a... Read More

Prioritise Your Day - Keep Focus - Win!

Whether you run your own business or manage a team, there are times when things don't go to plan. Like:-Your key people don't show up.A deadline shifts.Your boss turns up unexpectedly.You get really busy beyond expectations....and more.How do you get clear on the priority of the day?Value it - that's... Read More

Take Control of Your Paper in 3 Easy Steps

Do you have piles of paper on your desk. Many do and don't know how to deal with them. They have no working system to deal with the day to day influx of paper, email, magazines and other information. Worse yet, after a while that pile on your desk gets... Read More

Six Reasons to K.I.S.S.

Six Reasons to K.I.S.S. "Very often, people confuse simple with simplistic. The nuance is lost on most." - Clement Mok, Chief Creative Officer, Sapient We've all heard THIS acronym, K.I.S.S. ? Keep it Simple, Stupid! While I prefer, Keep it Splendidly Simple; the point is the same. Make it... Read More

Character: Is It Necessary In Leadership? (Part One)

We know character when we see it, but what exactly is it? How do we define it? What role does it play in our getting results as leaders? What role does character play in our careers?In this two part article, I'll explore these questions and give tips on using character... Read More

Managing Performance: Don?t Let Slackers Bring Down Your ?A? Players

As a manager, it is your job to ensure that the work gets done effectively. Coaching and discipline are unpleasant tasks. However, it must be a part of your everyday job duties. Here are some common mistakes managers make in handling poor performers.Ignore the problem. Count on peer pressure to... Read More

What Every Manager Should Know About How to Conduct Successful Meetings

Do you announce a meeting and find either no one shows up on time, they come with their own agenda, or the meeting goes on and on? If this is true in your case, then worry no more.Here are six steps to help you develop successful meetings:1. Establish a realistic... Read More

Top 10 Things Every Business Should Provide for Every Worker - Including the Boss!

Doing business and meeting the needs of workers is increasingly complex. Employees and managers often prefer a cafeteria-list of fringe benefits (a "flexible spending account") so they can choose increased health care, child care or more time off as their individual preferences dictate. But underneath these specifics, there are central... Read More

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Managing Group Meetings

MANAGING SMALL MEETINGS: Keep the size of the meeting as... Read More

Get Out Of The Stone Age: Give Leadership Talks

160 years ago, the newly invented electric telegraph carried the... Read More

Management - Mary Poppins Style!

Mary Poppins describes a style of management which has for... Read More

Making Change Work

Shaky FoundationsWhilst over 60% of businesses will be looking to... Read More

HRM: Contributing to Well-being or Ill-being at Work?

If you were to take the people out of an... Read More

Where Businesses Fall Short

1. No vision. Successful businesses have a clear vision or... Read More

Create Your Dashboard for Success

Driving down the road our eyes frequently scan the vital... Read More

What to do When You receive a Bad Check

As a small business operator, personal checks may be one... Read More

Preparing For ISO 9001 2000 Registration

The steps need to be taken to prepare an organization... Read More

Why All Managers Are Alike

Because, like you I suspect, they have key target audiences... Read More

Tales from the Corporate Frontlines: Creating a Culture of Empowerment

This article relates to the Culture & Climate competency, commonly... Read More

Sweet Parting Of Ways

Why settle for bad feelings when your employee leaves the... Read More

ISO 9001, What Next?

The overriding goal of ISO-14000. (History 1995)As ISO-9000 becomes a... Read More

Unlock the Hidden Creativity of Your Employees

To release creativity in employees, managers must get involved in... Read More

Empowering Others - Giving Them Some Control

It's been a pretty good weekend around the place -... Read More

Assessing Managers for International Competence

How do you select staff for international assignments? It's an... Read More

Avoid Outsourcing Pitfalls in the Injection Molds and Stamping Dies Markets

When looking to outsource overseas for Plastic Injection Molds or... Read More

Internal Prisons: The Thief of Productivity and Quality in our Workforce

As a professional speaker, one of my biggest challenges is... Read More

6 Ways to Keep Things Simple

Six Ways to Keep Things Simple We can have greater... Read More

Do Customers Like the Feel of Your Organization?

In two recent articles "Some Evidence of How We Are... Read More

The Power of Positive Communication

Communication is the key to your success at work, at... Read More

Eight Key Steps to Building B2B Major Account Client Alliances

Audiences who saw the fabled Broadway musical, Chorus Line, marveled... Read More

Managing Motivation

"Without the chance to meaningfully participate in steering one's own... Read More

Big Company Intelligence on a Small Company Budget

Information is the lifeblood of the economy. That's especially true... Read More

Identifying Potential in Ourselves and Others

If there is someone nearby as you read this look... Read More

The Retailers Calendar

The Julian calendar we use to pass the time every... Read More

Discover the Astonishing Power of Words Today!

Picture all the people you know who are dynamic, successful... Read More

Performance Management - By Assuming Nothing

Unhappy as Jenny undoubtedly was, she held on very tightly... Read More

A Comprehensive Sarbanes Oxley Act Summary

Individual and corporate security stand in the center of the... Read More

Is Busyness Affecting Your Business?

I'm too busy; I'd love to but I'm very busy;... Read More

Effective Ways to Give Performance Feedback

Consequences of Not Giving Effective FeedbackLet's take a look at... Read More

Knowledge Management - Lessons Learned and How To Identify Them

Many organisations use the term "lessons learned" to describe the... Read More

Communicating Effectively In The Workplace: Four Vital Steps

Ineffective communication is a major, yet avoidable, obstacle to business... Read More