Business Innovation ? the Value of Work Processes
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More
The Ins and Outs of Internal and External Relations
INTERNAL PUBLIC RELATIONS: Never overlook an opportunity to do internal public relations about your department and its offerings. A training department must, first and foremost, be visible in the organization it serves. Larry Lottier, Manager, Education of Dana Corporation publishes a training department course catalog with faculty, course listings and... Read More
Performance Expectations - 5 Tips and 5 Questions
People want to understand their role - they want to do well! So by being clear, really clear about what it expected of them, makes a big, big difference! And that improves performance as well as saving you time chasing others around to deliver what you want.5 TipsBe Clear -... Read More
Employee Motivation: It?s More Than A Paycheck
Managers often ask, usually with exasperation, "How can I keep my employees motivated? I pay them decently. What else is there?"Offering competitive salaries is certainly important. But a paycheck is what helps people get to sleep at night, not what gets them going in the morning.What keeps them committed to... Read More
Are You Ready to Sell Your Business
Make Sure You Understand Your Motivation for SellingAre you thinking about selling your business?This simple one-question quiz will help you to better understand your motivations behind this thought. A better understanding of your underlying motivations will help you make the right decision.Select the answer closest to your actual reason for... Read More
Help for the Meeting-Weary Manager
Most of us have found ourselves working on a team at one time or another. That means we have been asked to attend, and even participate, in lots of meetings. Unfortunately, few of us found these meetings to be particularly effective. Many in fact are a complete waste of valuable... Read More
What to Ask When You?re Invited to a Meeting
1) Where is the agenda? A meeting without an agenda is like a journey without a map; it will always waste your time. Once you have the agenda, make sure that it consists of more than a list of words because this is almost useless. The agenda for an effective... Read More
7 Tips for Growing Your Business You Do Not Want to Ignore: Business Strategies To Easily Implement
Growing companies must always be ready for the next challenge. If you fail in meeting critical business challenges you will not grow. Challenges often require some type of breakthrough. But do not be misled. A business breakthrough does not have to be something no one has thought of ? it... Read More
Executive Performance -- Whos to Blame for Incompetent Managers?
A recent article in the Wall Street Journal raised the question: Who's to blame for inept managers?The answer, of course, is the superiors who hire or promote them -- but not because they intentionally select or retain poor performers. Every leader knows that his or her own success depends on... Read More
Get It Done! Soft Skills not Hard Tools are Required
If your organization has people, then interpersonal skills are needed.I work with companies that are on a path they call the lean journey. Whatever you call it, it's based on the Toyota Production System. Some manufacturers embraced it and it became known as Lean Manufacturing, expanded into the Lean Office... Read More
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Feedback - Make it Descriptive
Have you ever heard yourself say to a team member... Read More
I Cant Use This Approach Unless My Boss Does - Power, Accountability, and Consequences
People who work with us often struggle with this dilemma:... Read More
Tales from the Corporate Frontlines: Adapting Human Resource Functions
This article relates to the human resource functions competency, commonly... Read More
The Power of Positive Communication
Communication is the key to your success at work, at... Read More
Small Business Checking Accounts
ACCOUNTING AND BILLINGCHECK BOOKSWe recommend that you maintain a business... Read More
Building Bridges of Communication
Building a 'bridge of understanding' between parties is... Read More
On the Road to Assertiveness
Learning to be assertive takes time, courage and the ability... Read More
Great Hires: Avoid Costly Mistakes
Picking people for a job is like going... Read More
How to Meet Quality Standards with ISO 9001
In today's hectic business environment, it is vital that we... Read More
Auditing Improves Effective Planning
Speak of operations assessment, and we'll hear its significant value.... Read More
Taking Care of Middle Manager Bounce Off
How many times have the management consultants been 'in' and... Read More
Measure for Measure
Can you imagine playing hockey without a goal? Basketball without... Read More
Management Development - Micromanagement Works!
Getting into the detail of everything each of your people... Read More
When Change Is In the Wind...Heads Up!
In these days of takeovers and mergers, of downsizings and... Read More
How To Rebuild Trust
Here are some quick thoughts on ways to turn things... Read More
When Code Freeze Turns To Code Slush
Time To Market (TTM) is a vital concept that every... Read More
Are Your Meetings Smart?
Soon after I finished a brief seminar on how to... Read More
Time-Wasting Problems - One Question to Move You Forward
In any organisation, progress is frequently impaired by the time... Read More
Enable Continuous Improvement of IT Services through ITIL
One of the major benefits, if not THE benefit of... Read More
Leadership in Troubled Times
Leadership in Troubled Times The... Read More
The Narcissist in the Workplace
To a narcissist-employer, the members of his "staff" are Secondary... Read More
Why Your Company Needs An E-Mail Policy
Everyone at the office thought that using the company e-mail... Read More
Across The Interview Table!
Job interviews are easier for the interviewer or the interviewee... Read More
A Man and His Razor
It is vain to do with more what can be... Read More
6 Steps to Effective Communication
Effective leaders are known for being excellent communicators. Here's what... Read More
Dont Get Side-Tracked By The Nay-Sayers
You, the Entrepreneur, are 'normally' a type-A individual. One who... Read More
Effective Meetings by Phone - Part 2, How to Hold a Teleconference
Even a well-planned teleconference can go poorly. Some people treat... Read More
Reflections in the Glass Ceiling
The recent news about one of America's most powerful woman... Read More
Tales from the Corporate Frontlines: The Responsibility for Job Security
This article relates to the Job Security competency, commonly evaluated... Read More
Management Procedures Usability ? How to Improve
Are your people consistently following your procedures? Each year, organizations... Read More
A Checklist for Organized Executives
I could begin this article by providing a checklist of... Read More
Create Your Dashboard for Success
Driving down the road our eyes frequently scan the vital... Read More
Innovation Management: What Problem Is Being Solved?
Creativity can be defined as problem identification and idea generation... Read More
Five Ways to Increase Profitability By Doing The Right Thing
1. Base your business in the Magic Triangle. Honesty, integrity,... Read More
Training Adults, Not Teaching Children
Adults are vulnerable to personal and professional embarrassment from poor... Read More
Guidelines For Conducting A Good Meeting
Okay, so you've figured out what kind of meeting is... Read More
Leaders Versus Cheerleaders
Everyone wants to describe themselves as a leader. Everyday, new... Read More
Reducing the High Cost of Absenteeism
Employers pay a high price for absenteeism, often more than... Read More
The Red Phone - Management Consulting in 30 Seconds or Less
Modern business faces complex problems; management often calls upon highly-specialized... Read More
Knowledge Management - Capturing And Structuring Knowledge Into Reusable Assets
Many organizations have an approach for identifying and recording lessons... Read More
The Fairness of Office Politics... Integrity and Political Motivation!
I hear many complaints daily about the "unfairness" of politics... Read More
The Top Six Reasons to Buy Rather Than Build an Inventory Management Solution
Is building your own inventory management solution really your best... Read More
Leading Meetings: The Top Three Challenges
What do people really find challenging about leading meetings? Here... Read More
Avoiding The Sheep Dip
It is a sad fact that many employees are still... Read More
How to Dodge Distribution Difficulties
It happened again. I ran into an old friend while... Read More
Are You in Control of Your Practice or Does it Control You?
One of the most common complaints that business owners have... Read More
Contract Management Software: the Solution to the Problem of Coordination
Charles Petrie, from Stanford, released a short article entitled "The... Read More
Examining the Relationship Between Employee Satisfaction and Customer Satisfaction
Researchers have undertaken numerous studies to look at the connection... Read More
Hiring Productive Employees: A Checklist for Assessing Their Appeal
The characteristics of job applicants have a strong influence on... Read More
The Four Key Steps In Hiring And Keeping Top People
"When you hire the best, the rest is easy!" We... Read More
Conference Calling Can Save Your Sales OrganizationTime and Money!
Conference calling can save you money. There is no doubt... Read More
Computer Consulting Profit Secrets
Do you own or manage a computer consulting company? Are... Read More
Time-Wasting Problems - One Question to Move You Forward
In any organisation, progress is frequently impaired by the time... Read More
Dialogue vs. Discussion
Have you ever sat in a meeting where everyone is... Read More
7 Steps To Hire The Best
You can use this step-by-step method to hire applicants who... Read More
Ten Relationship Traits And Skills For Good Leadership
An important aspect of good leadership is the ability to... Read More
Diversity in the Workplace
As you look around your office, is everyone just like... Read More
Four Employee Behaviors That Can Kill Your Business
I found it important to clarify for employees what "deal-breaker"... Read More
Getting Your Employees Attention Back to Work
It is 9:00 am on a Monday morning. Do you... Read More
Creativity Management ? Quality from Quantity
Creativity can be defined as problem identification and idea generation... Read More
Twitch Speed: Reaching Younger Workers Who Think Differently
Every parent, educator, and manager knows that "Nintendo children"--those born... Read More
Business Innovation ? Ignoring Content
Creativity can be defined as problem identification and idea generation... Read More
Four Ways To Make the Case For Outsourcing
How do you convert outsourcing leads into clients? You may... Read More
This Old Business
Not long ago I was asked to come out and... Read More
Miracle Max On Market Breakthroughs
Successful enterprise building requires seven elements. These are:1. People, who... Read More
Know the Source of Business
One of the first questions we ask a prospect or... Read More
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