Whadda Jerk!

If one does not understand a person, one tends to regard him as a fool. Carl Jung Sadly, public discourse today seems to have degenerated into warring parties spitting epithets at one another. With little inclination to see the other's point of view, the parties are reduced to name calling,... Read More

Use Noncompete Agreements To Protect Your Business

Q: One of my former employees has launched an online business very similar to mine and is contacting my clients and trying to steal their business from me. Do I have any legal recourse against him? -- Brad J.A: I hate to break this to you, Brad, but unless this... Read More

CEOs Role in Family Business

I first met Roland (not his real name) in 1972. He was a high school student working a summer job in his father's business."We're teaching him the business from the ground up," his father told me proudly as he introduced me to the tall good looking kid. We shook hands,... Read More

Business Innovation ? the Value of Work Processes

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More

Manufacturing Capacity as a Commodity

Excess capacity in an automobile plant at Ford, Chrysler, Toyota, GM, and Honda is a commodity and those who study finite capacity scheduling modules can readily see the possibilities for increased production and that means profit. Einstein said time is relative, that is true, time is relative, manipulating commodity theoretical... Read More

Examining the Relationship Between Employee Satisfaction and Customer Satisfaction

Researchers have undertaken numerous studies to look at the connection between customer and employee satisfaction. A majority of these studies were able to uncover a correlation between employee satisfaction, customer satisfaction and profitability. In a recent study for an international computer firm, the data reinforced the crucial link between customer... Read More

Project Management 101

Project management is a very important business concept because it is in place to ensure that projects are completed in a timely fashion as well as to the best of the company's ability. Project Management is basically the discipline of making goals and reaching those goals. Usually, the entire scope... Read More

Deciding What to Delegate

DECIDING WHAT TO DELEGATE: Once the benefits of delegation are established and obstacles removed, the next step in the delegation process is to decide what work can and should be delegated. In general, work to be delegated should adhere to the following guidelines: - It can be handled adequately down... Read More

Productive Meetings: How to Make Your Meetings More Productive

There's one simple secret to effective meetings: set an agenda and stick to it. The agenda drives the content and outcomes of the meeting and, where appropriate, should reflect the needs of all attendees so everyone has a buy-in and an interest in the outcomes. Follow these simple steps for... Read More

Do You Hear That?

I read a report in the Toronto Star stated that 70% of workplace errors happen because of communication breakdown and that many of them directly relate to a lack of listening skills.The challenge is most people filter out sounds, noises and people talking as much as they filter out most... Read More

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Learn How To Get The Most From Your Team

Being a leader isn't easy. Every one looks to you... Read More

The Few & the Many: Free Trade, Outsourcing, & Communication

Have you noticed that some sound ideas get bad publicity?... Read More

Tap Employee Passion For Business Success

Meriwether Lewis set the stage for the Corps of Discovery's... Read More

Good Idea Generation ? A Process

It seems incongruous that good idea generation can be a... Read More

Protect Your Computer System with a Comprehensive Security Policy

The most difficult part of creating a Security Policy for... Read More

Joint Accountability: Another Key for Your Effectiveness

I once was part of a group of management professors... Read More

A Corporate Facelift With Sound Bytes

If Baby Boomers can get botox and tummy tucks, then... Read More

Make Change Easy - Get Involved!

There are wild variances in how much involvement organisations are... Read More

People - You Cant Make Them What Theyre Not

Many business people and managers are spending too much time... Read More

Delegate Tasks to the Right Person

SELECTING THE RIGHT PERSON: To whom should tasks be delegated?... Read More

Having Your Phil

February 2nd, at approximately 7:30 a.m. local time on Gobbler's... Read More

Employee Retention: Its a Changing Game

As a management consultant, I have seen some poorly conceived... Read More

Dialogue: the Four Dialogic Principles For Successful Communication

"But you don't understand!" exclaimed the manager, "this new initiative... Read More

The Seven Essentials of Business Communication

There are seven essential elements to successful business communication:StructureClarityConsistencyMediumRelevancyPrimacy/RecencyPsychological Rule... Read More

What are Your Best Practices?

Best Practices StudiesThese studies can be defined as inquiries into... Read More

Overcoming Perfectionism

Perfectionism can get in the way of building or marketing... Read More

Why I always Keep my Promises

Integrity is very important to me, and I try hard... Read More

Why People Resist Us

There's a one-word reason most ideas never see the light... Read More

Bringing Ideas to Life: Seven Principles for Pulling Together

You're so excited you're practically bouncing off the walls. This... Read More

Empowering Others - Giving Them Some Control

It's been a pretty good weekend around the place -... Read More

The Do?s and Don?ts of Giving Feedback

Being able to give effective feedback is not just a... Read More

Employee Motivation: Make Everyone A Cheerleader For Your Company

Do you manage by walking around? What do you see?... Read More

Take This Into Consideration Before You Write Your Mission Statement

What principles should a company keep in mind when developing... Read More

Outsourcing Quiz: Cheap Vs. Good

Someone can say, 'Why do you oppose this?' So I'd... Read More

Working with Hearing Impaired Employees - Giving Them a Fair Go

Hearing impaired people often encounter difficulty at work because their... Read More

Relationship Building - 5 Tips and 5 Questions

And is isn't hard - it's more about focusing on... Read More

Managing Employees Is A Little Like Herding Cats

Q: I started my small business about a year ago... Read More

A Journey of a Thousand Miles

You can't build a reputation on what you are "going"... Read More

Riding the Waves to Success

Last week I was confused and frustrated about a few... Read More

Hiring Your First Business Personal Assistant: Some Guidelines for Successful Hiring

Hiring the first personal business assistant is an exciting time... Read More

9 Tips for Getting the Most From Your Conference Investment

Tips for Getting the Most From Your Conference Investment All... Read More

Faith is the LIFE-blood of Your ACTIONS before the Benefit -

Nothing has changed. Your ancestors lived by faith. Some planted... Read More

Taking on Six Sigma Programs - Guidelines for In-House and Outsourcing Decisions

Based on a wild guess by a close associate of... Read More