People Literacy
Every Manager has experienced the frustration of not understanding why one management approach that works beautifully with one employee is ineffective with another. That's because what we think would be motivating isn't always motivating to someone else.The same principle applies to client and co-worker relationships. We "click" or connect with... Read More
Creative People, Innovative People
The title implies that some people are and others not.This is a myth.First, creativity can be described as problem identification and the generation of a quantity of ideas, a number of novel ideas and a number of diverse ideas. Innovation can be described as idea selection, development and commercialisation. Therefore... Read More
Top 7 Methods to Empower Employees
How many times have you asked someone to do something like "draw up a plan for such and such project"? Your employee completes the plan, but then you say, "That is not what I wanted" or "That is not how you do it". And so the employee thinks: you didn't... Read More
Motor Vehicle Policy and Your Employee Risks
It is becoming more common for employers to require employees to use their personnel motor vehicles for business use. Reimbursement for business use is commonly by way of a kilometre/mileage allowance or a general motor vehicle allowance for the year.Did you know that you can be found vicariously liable for... Read More
Planning Your Recruiting Efforts Can Help You Find Great Employees
Today, companies have an ever-expanding list of options available to them when it comes to sourcing new employees, from advertising in newspapers and trade journals to powerful, cost-effective recruiting options available through the Internet. Unfortunately, the growth in the number of recruiting options available has made the competition for top... Read More
Competencies for HR Professionals in Knowledge-based Industry with Reference to IT, ITES-BPOs
Introduction"High performing HR function affects bottom line nearly 10%"- A surveyCompetencies have become integral part of HR field. In the last 25+ years, the competency approach has emerged from being a specialized and narrow application to being a leading method for diagnosing, framing and improving most aspects of Human Resource... Read More
Increase In-House Nursing Homes Collections
The following nursing home collections report outlines 11 guidelines you can follow to increase the amount of in-house long term care collections your facility collects.1] Have A Defined Long Term Care Collection PolicyOne of the major causes of delinquent nursing home receivables is that the facility has not clearly defined... Read More
Seeking Help
Where does the time go? Billable time. As a consultant, your practice may be doing reasonably well; you're charging $100-150 an hour. As an independent consultant, you're probably also doing everything from grinding the coffee to editing the umpteenth draft of your brochure.To understand where you spend your time, list... Read More
Data Delivers Credibility
Over the past couple of days I've been setting up visitor counters, so people in another organization can accurately count the number of people who visit their event.They got the idea (and the counters) from an association I belong to, and they, too, are learning how data delivers credibility.I'm always... Read More
Problem-Solving Success Tip: Look For Sponsors And Solution Owners
Look for sponsors and solution owners rather than problem owners.Everyone participating in the situation owns the problem, like it or not-and nobody likes it. However, if one person is designated as the problem owner, that gives everyone else involved implicit permission to step away and essentially pretend that they don't... Read More
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Counseling Interviews for the Marginal Employee
ACTIVE LISTENING: The most frequent cause of failure in therapeutic... Read More
Your Biggest Problem in Business? Work Ethic
US Work Ethic Issues and Lack of serviceWell many... Read More
Dont Get Caught With Your PR Down
Why risk the embarassment when with a little basic PR... Read More
What to Do When Trust is Low
Trust is essential. You can't run a business without it.... Read More
Managers Who Spend PR $$ Wisely
If you are a department, division or subsidiary manager, your... Read More
7 Tips for Growing Your Business You Do Not Want to Ignore: Business Strategies To Easily Implement
Growing companies must always be ready for the next challenge.... Read More
How You Can Learn to be a Better Manager
When you first take over a department, expectations are usually... Read More
The Importance of Business Goals
For you to get where you want to go, there... Read More
Three Ways to Transmit Loud and Clear
The heart of a fool is in his mouth, but... Read More
How To Get 10% More Work Out Of Your Employees
It is getting harder to run a business for a... Read More
Increasing the Return on Your Training Investment
Insightful leaders and organizations recognize that training is a valuable... Read More
The Key to Successful Performance Objectives
Have you ever tried to drive somewhere without proper directions?... Read More
Preparation: Your Companys Best Defense in Case of Catastrophe
You've hung out your shingle and are ready for business.... Read More
Management - Mary Poppins Style!
Mary Poppins describes a style of management which has for... Read More
Listening Strategically
Usually, we're most interested in communicating outwardly; getting our messages... Read More
Satisfied Employees, A Powerful Marketing Strategy
Even in today's still uncertain economic times, there are companies... Read More
Retaining An Expert -- What Every Business Owner Needs To Know
As an entrepreneur, hiring an expert can be one of... Read More
Delegate or Die!
You Can't Do It All - Learning To DelegateThere is... Read More
Why You Need a Business Plan
This article was originally called "Do You Need a Business... Read More
CEOs And Boards Are Locked In A Spiral Of Doom
American CEOs are dropping like flies. Boards, armed with new... Read More
Appraisal Systems - Not Living Up to Their Objectives
Almost, if not all organisations have them, they've been around... Read More
How To Conduct Effective Meetings
Before you call your next meeting, the FIRST step is... Read More
Implementing Change
There are different reactions that individuals experience during time of... Read More
Culture Management and Creativity
Many concepts in the fields of managing creativity are very... Read More
Time Management Tip: Stop Micro-Managing Employees
If I was a fly on the wall what would... Read More
A Winning Way to Handle New Ideas
Janet DiClaudio, who was charge of medical records at two... Read More
The Myth Of Relationship Selling Revealed At Last
The second you quit being the 'best deal' for your... Read More
Effective Meetings: Why Most Meetings are a Waste of Time
Whether your company holds one meeting a week or dozens... Read More
Spotlight on Productivity: How to Overcome E-Mail Overload
Do you ever feel overwhelmed by e-mail? Have you ever... Read More
What Every Manager Should Know About How to Become An Effective Executive
In his book, The Effective Executive, Peter Drucker pointed out... Read More
Quality Improvement is Free
The point of a quality improvement program should not only... Read More
The Measurement of Manager Training
THE MEASUREMENT OF TRAINING: Evaluation is one of the most... Read More
Budgets!
Budgets! There I've said it. For some the most hated... Read More
Great Hires: Avoid Costly Mistakes
Picking people for a job is like going... Read More
Terrible Meetings - Ten Ways to Spot Them!
Sometimes, better than giving advice about how to run things... Read More
Managing Workplace Conflicts
Kinds of Workplace ConflictsLet's start by identifying where conflicts happen.... Read More
The Importance of Business Goals
For you to get where you want to go, there... Read More
Gossip And Rumors And Hearsay, Oh Why?
In the Wizard of Oz, it was "Lions and tigers... Read More
How to Manage Your Most Valuable Assets - People?
People management and leadership has become a major topic of... Read More
How to Hire the Right People
One of the biggest challenges any business owner or manager... Read More
2 Steps For Increasing Company Profits or Performing Business Turnarounds
1. Eliminate wasteEliminate reports, habits, products, duplicate input, and processes... Read More
Human Resource Communication Pays Off
Human Resource Communications and Corporate Communications ? are they one... Read More
The Top 10 Things They Don?t Teach You In Business School
Here are 10 subjects that academia should be teaching their... Read More
Innovation Management: The Quality and Quantity of the Idea Pool
Creativity can be defined as problem identification and idea generation... Read More
Resolving Needs - What Your Employees Wish For!
For your people, they want to do a great job... Read More
Employee Performance - If You Want the Best, Get Personal!
This is a story about a man and three dogs.I... Read More
Its Not Always What You Say
A major source of communication breakdowns is incongruence between the... Read More
Five Tips for Analyzing an Income Statement
In today's article, we'll be looking at the income statement,... Read More
Performance Management Made Easy
Performance Management is a process that both employer and employee... Read More
Innovation Management ? Producing Great Products, Motivation
Creativity can be defined as problem identification and idea generation... Read More
Five Problem-Solving Success Tips
The ability to solve complicated problems quickly is more important... Read More
Managing People - No More Mr Tough Guy
I believe the media and our culture sends the wrong... Read More
Organizational Structure, Creativity, Innovation
Organizational structure can inhibit or foster creativity and innovation. The... Read More
The 3rd Plan Missing from your Business
If you're like most people, you probably started with wonderful... Read More
Steps to Build ISO 9001 Compliant Program
Implementing an ISO 9001 system represents a major effort. However,... Read More
What is Six Sigma?
Six Sigma is a highly disciplined process focused on satisfying... Read More
Test Your Hiring IQ
The purpose of any selection process is to discriminate (albeit... Read More
Problem Solving the Problem Solving Meeting
We go to meetings to share information, to report on... Read More
Employee Retention: Keeping the People Who Keep You in Business
The retention of highly skilled knowledge workers is one of... Read More
Five Defining Characteristics of Great CEOs
1. Personal insight. Great CEOs are great leaders. They know... Read More
Does Your Management Style Remind People Of Something They Read In Dilbert?
With thanks to Jeff Foxworthy, the comedian who does the... Read More
Group Discussion Guidelines
DISCUSSION METHODS: There are two basic types of discussion methods;... Read More
The Three-category Approach to Performance Management: Effort, Ability, or Environment
Performance Management is the act of managing personal or organizational... Read More
Why Employee Satisfaction Surveys And Employee Exit Surveys Make Good Sense
In a competitive world with the need for businesses to... Read More
Human Resources: The Misidentified Subject
Interest in the field of human resources has exploded in... Read More
5 Tips For Creating Great Jobs
1) Create A Powerful "Mission Statement"-When your business mission is... Read More
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