Innovation Management ? Emotion, Habit, and Culture can be Hard to Change!

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to... Read More

Dialogue: the Four Dialogic Principles For Successful Communication

"But you don't understand!" exclaimed the manager, "this new initiative is vital for our team. If it doesn't work we could all be out of a job!" "Uh-huh... Really... Explain to me again how this new initiative is so different from previous initiatives that were also going to cost me... Read More

How to Create Trust

People buy from you, offer help, and grant rewards based on trust. Here are ways to increase your success by creating trust. While we do most of these things, missing even one of them can ruin it all.Be Dependable* Deliver what you promise and promise only what you can deliver.... Read More

Turbo-Charge Your Rollout with ERM

Employees are the often-neglected stakeholders in the success or failure of a CRM (Customer Relationship Management) initiative. But employees don't always resist new ways of doing business. If you factor in relationship management practices that engage people in the change process, you can circumvent significant resistance and actually speed up... Read More

Success at Work : People Skills : Dealing with New Ideas

Re-organizing, re-engineering, re-training, down-sizing, outsourcing, changing-changing-changing. Organizations today think they need to be constantly changing or they will perish. Corporate leaders worship at the alter of new ideas where the motto is, "Any new idea is a good idea".Every organization operates based on work-flow and processes. The reason the current... Read More

Creating a Team Working Environment

TEAM DECISION MAKING: Managers who invite participation believe that people directly affected by a decision should be involved in making that decision. The effort is toward joint, cooperative decision making. The aim is to give employees a chance to have a say about things that affect them. This means giving... Read More

Important Communication Tips For Managers

The following tips will help you communicate more effectively with your employees:1. Let employees know that having feelings is okay. Feelings are facts and need to be dealt with.2. Praise in public, criticize in private. Nothing improves a person's behavior better than well-timed, sincere, and justified praise. Nothing builds resentment... Read More

Transform Any Business into a Go-Getting Power House by Working SMART

Probably as well known as SWOT, SMART turns goals, objectives and tasks into concrete deliverables. If there is one key to turning busy, ineffectual organisations into models of streamlined efficiency then this is it.More accurately SMART ought to be SMARRRT. There are at least three equally valid definitions for the... Read More

Travel the World - for Free!

I have been very fortunate to travel to several countries of the world while on business - countries I may have never visited on a holiday. There are pros and cons to working/doing business in a foreign country vs. visiting as a tourist but I have found it to be... Read More

Hidden Consultants Within Your Organization

You've all heard the old joke about a consultant being someone who uses your watch to tell you the time, and then steals your watch. There's some truth to the story: consultant recommendations are often the same things that your employees or customers have been telling you all along. But... Read More

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Tales from the Corporate Frontlines: Training is in the Eye of the Beholder

This article relates to the Training competency, commonly evaluated in... Read More

Selecting A Collection Agency

If you run a business, you are sure to have... Read More

How Managers Can Help Retain Their Best Employees

A major problem for employers today is attracting the best... Read More

3 Simple Things the Best Managers Do - And You Can Too!

If it's so simple, why don't managers all over the... Read More

Organizing The Information

Putting a piece of paper in a file folder is... Read More

How You Can Learn to be a Better Manager

When you first take over a department, expectations are usually... Read More

Don?t Forget Where You Came from - Why the Past is Important in Implementing Business Change

Much of the literature and advice on implementing business change... Read More

What Makes A Good Media Story?

Media relations can be difficult, but also rewarding. And the... Read More

Is A Bad Attitude Permanent

Today there is great weight put on a person's attitude.... Read More

Communicating Effectively In The Workplace: Four Vital Steps

Ineffective communication is a major, yet avoidable, obstacle to business... Read More

Biometrics and ?Return On Investment?

At this time of tight budgets, the mantra of business... Read More

On The Job Training is Something You Canā??t Afford to Skip

Trained employees are more productive employees; thereā??s no doubt about... Read More

The Ivory Tower Syndrome

"His cardinal mistake is that he isolates himself, and allows... Read More

Its a Training Issue!

There's a common phrase used by Organizational Development and Human... Read More

Recruitment - What Youre Really, Really Looking For

Imagine that you're a sports coach and you need a... Read More

Attract and Retain Positively Great Employees - An Action Plan for Employee Training

Everyday a business owner, CEO, or manager somewhere is complaining... Read More

Squeezing the Blood Out of that Old Turnip

I suspect all of you out there have someone that... Read More

Collaboration: 3 Keys to Keeping Your Documents from Getting Lost in the Shuffle

Often, collaborating documents in a team or in a business... Read More

Islam in the Workplace

Suggested practice for HR personnelMuslims now form one of the... Read More

Managing Group Meetings

MANAGING SMALL MEETINGS: Keep the size of the meeting as... Read More

Creativity and Innovation Management: Goal Setting

Creativity can be defined as problem identification and idea generation... Read More

Ten Steps to Take the Work out of Work ? Replicate Yourself!

They say that management can be a lonely place. A... Read More

A Checklist for Organized Executives

I could begin this article by providing a checklist of... Read More

Conquering the Number One Problem in Business--Poor Communication

The Number One problem in business is poor communication: between... Read More

25 Super-Practical Steps to Build Your Business!

For the past several weeks, we have focused on some... Read More

Identifying Potential in Ourselves and Others

If there is someone nearby as you read this look... Read More

What To Do When Your IT Project Is Late, Over Budget, and Looks Like It?s Never Going To Work

Here's a scary statistic. According to four prominent research firms,... Read More

10 Steps Towards A Stress-Free Introduction Into Management

Becoming a manager for the first time can be an... Read More

Creativity and Innovation Management: Specialisation or Generalisation?

Creativity can be defined as problem identification and idea generation... Read More

7 Steps To Hire The Best

You can use this step-by-step method to hire applicants who... Read More

Do You Really Care What People Think?

You had better care! Because what people think usually leads... Read More

Phone Sex is Bad for Business

On August 3rd/2005, Reuters reported that a German man had... Read More

The Seven Cs: Partnership Danger Signs - The 6th C: Changing Vision

A series of articles exploring the seven critical areas that... Read More