Workplace Violence - People are Dying Going to Work
Workplace violence has become a tragic reality today. From minor instances of harassment to homicide today's workplace is littered with danger.Violence can be described as the unjust or unwarranted use of force and power. Many people in their workplaces are the victims of violence, including verbal abuse, threats, harassment, physical... Read More
How To Use W Edwards Deming
Human beings and the way they interact are extraordinarily Complex. Deming tried to define that complexity.We have since learned the impossibility of defining natural events in a digital way.When we ignore the complexity and allow people to get on with what they want to do by removing the barriers to... Read More
Tales from the Corporate Frontlines: Providing Career Opportunity
This article relates to the Career Opportunity competency, commonly evaluated in employee satisfaction surveys. It explores issues such as internal growth opportunities, potential for advancement, career development importance, and the relationship between job performance and career advancement. It examines whether your employees believe they have a chance to grow within... Read More
Delegation: When to Delegate, Who to Delegate to
There are some very simple guides for delegation.Most people delegate based on not wanting to do something. They simply walk out to their secretary or the closest sub-ordinate and ask them to do/finish the project. These people use delegation as a means to schlep off unwanted work.Almost all work within... Read More
Communication: Managements Responsibility
I've just watched, again, an episode in the Back to the Floor television series, which aired on the BBC (United Kingdom) and PBS (United States). Once more, communication turned out to be a key issue, as it often does in business stories.If you're not familiar with the series, it features... Read More
Build Your Business (On A Shoestring): Hire a College Intern
Starting up a new venture or business can be one of the most exciting times of your life. It can also be one of the most stressful. In the early months, or even early years of your business, cash flow is often not what you would like it to be.... Read More
The Art of Motivation and Need Fulfillment
Industrial/clinical psychology and applied psychiatry have made tremendous strides in understanding human behavior. New discoveries and applications toward understanding human behavior are being announced with increasing frequency in these inexact sciences. Still, it is possible to become reasonably proficient in the art of motivating others. While this skill is indeed... Read More
Introducing the 15 Frameworks of Successful Self-Employed Professionals
A framework is a way of thinking, a point-of-view, a perspective on something. Here are the 15 frameworks of the successfully self-employed professional. You'll find some of these to be radical and foreign. Don't let that stop you! Try them on; see what you learn from them.1. Marketing is more... Read More
Travel the World - for Free!
I have been very fortunate to travel to several countries of the world while on business - countries I may have never visited on a holiday. There are pros and cons to working/doing business in a foreign country vs. visiting as a tourist but I have found it to be... Read More
Influencing Change - A Guide for Sellers, Coaches, and Supervisors
When people or groups make a decision to purchase something, they go through the same decision cycle that an individual goes through to decide upon a personal change, or an employee goes through to change behaviors at a boss's insistence.Until now, our communication rules have assumed that when we kindly... Read More
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Character: Is It Necessary In Leadership? (Part Two)
In the first part of this two part article, I... Read More
Is Your Business Ethical?
Ethics - in a profession or trade - is that... Read More
Deciding What to Delegate
DECIDING WHAT TO DELEGATE: Once the benefits of delegation are... Read More
Six Honest Business Friends - They Guide Me In All I Do
SIX "HONEST BUSINESS FRIENDS" - THEY GUIDE ME IN ALL... Read More
Effective Ways to Give Performance Feedback
Consequences of Not Giving Effective FeedbackLet's take a look at... Read More
In Leadership, The Critical Convergence Drives Great Results
The Leader's Fallacy lives! We subscribe to the Fallacy when... Read More
The Significance of the Mundane
This article begins with a tip of the hat to... Read More
Communication Mix-Up
My friend Delia is the owner of a small private... Read More
How to Prepare for Your Companys Financial Future
Sooner or later, most business owners need to look for... Read More
Nonprofit Performance: Outcome Measurement Can Be A Good Thing
Does the idea of program evaluation make your stomach churn?... Read More
Five Reasons Why Leaders Fail to Create Successful Change
A bold title, don't you think? I mean, change is... Read More
Are You Cascading Your Strategy, or Fragmenting It?
INTRODUCTIONThe typical approach executive teams use to cascade, or roll... Read More
Innovation Management ? Rigorous data analysis
Creativity can be defined as problem identification and idea generation... Read More
When Business Becomes A Battlefield
"We have to be careful it's like a minefield out... Read More
Innovation Management ? idea selection, development and commercialisation, what are the differences?
Creativity can be defined as problem identification and idea generation... Read More
Why You Need a Business Plan
This article was originally called "Do You Need a Business... Read More
Do You Hear That?
I read a report in the Toronto Star stated that... Read More
Operating on Perpetual Overload?
Check Out Your E-HabitsAnother week has ended. And, despite moving... Read More
Medical Collection. How Organized is Your Office?
At one time or another, all of us have experienced... Read More
How to do SWOT Analysis for your Business
SWOT analysis is needed for all business to understand how... Read More
Creativity and Innovation Management ? Psychological Reward
Creativity can be defined as problem identification and idea generation... Read More
Knowledge Mapping
This module focuses on the basics of Knowledge Mapping, its... Read More
How to Hire the Right People
One of the biggest challenges any business owner or manager... Read More
Overcoming the Document Tracking Challenge
"Where did it go? It was here yesterday. Wait. Here... Read More
Change and Performance - Training May Not Be The Answer
Introducing new products or services, bringing new people on board,... Read More
A Renewed View of the Modern Business Culture
Life can sometimes be unexciting if not refreshed by the... Read More
How to Reduce Temporary Employee Turnover
The use of temporary services to stock a farm of... Read More
Smart Staffing: Replacing a Key Manager
Have you been in this situation? One of your top... Read More
Best Workplaces
The Best Workplaces report (Financial Times, April 28, 2005) notes... Read More
Listening Strategically
Usually, we're most interested in communicating outwardly; getting our messages... Read More
What are Your Best Practices?
Best Practices StudiesThese studies can be defined as inquiries into... Read More
Birds of a Feather May Be Turkeys
Birds of a Feather May Be TurkeysBy Gene Griessman, PhD... Read More
Smart Choices: How to Hire the Best
Your organization's continued growth and success depend on making smart... Read More
Three Ways to Transmit Loud and Clear
The heart of a fool is in his mouth, but... Read More
Create Your Methodology Based on a Standard Framework - Part One
OK. So you have decided that your organization has to... Read More
Tales from the Corporate Frontlines: The Organizational Structure of Our Growing Business
This article relates to the organizational structure competency, commonly evaluated... Read More
Tales from the Corporate Frontlines: Finding The Perfect Balance
This article relates to the Work/Life Balance competency, which investigates... Read More
A Fast and Simple Way to Update Your Business
You open your computer, the flashing button says, "We have... Read More
Structure Your Payment Offers to Sell More Products
The way you structure your payment offers can increase your... Read More
What Every HR Manager Should Know About Hiring Productive Employees
The characteristics of job applicants have a strong influence on... Read More
Whatever it Takes!
I have a sign on my office door. It pretty... Read More
Innovation Management - idea selection and valuation issues
Innovation is different and distinct from creativity in that it... Read More
People - You Cant Make Them What Theyre Not
Many business people and managers are spending too much time... Read More
Innovation Management ? forced into it!
Creativity can be defined as problem identification and idea generation... Read More
A Sense of Humor in the Workplace ... Is it Me? Or, was that not funny?
When I was first initiated into Corporate America, I had... Read More
Communicating When A Crisis Strikes
How would you handle communication if your business or practice... Read More
Minimising Conflict With Effective Communication
Did you know there are 5 types of... Read More
Sharing the Reins: 10 Reasons To Sell Your Company To Your Employees
In 1987 I sold my business, South Mountain Company, to... Read More
Transparency: A Key To Your Effectiveness
Last month I talked about the Skilled Facilitator principle of... Read More
Employee Retention: Keeping the People Who Keep You in Business
The retention of highly skilled knowledge workers is one of... Read More
Building Trust in Your Business Relationships - 10 Steps
There are some simple things you can do with your... Read More
Unravelling the Data Mining Mystery - The Key to Dramatically Higher Profits
Data mining is the art of extracting nuggets of gold... Read More
5 Management Decision Making Lessons from a Long Shot. A Heartening Belmont Victory
Like many, I watched the 134th Belmont Stakes hoping to... Read More
Morale Boosters: Feed the Troops First
When economic conditions turn tough or when the heavy work... Read More
Will a Workplace Bully Bankrupt Your Company?
Safeguard Your Company Against Harrassment ClaimsTwenty-five percent of employees suffer... Read More
Conquering the Number One Problem in Business--Poor Communication
The Number One problem in business is poor communication: between... Read More
Tales from the Corporate Frontlines: Human Resources at Work
This article relates to the Human Resource Functions competency, commonly... Read More
How to Make a Difference Every Day
Every day, everyone can make the world a better place.... Read More
The Power of the Contract in Performance Management
An essential step in managing the performance of salespeople is... Read More
Cold Water Comments - What They Are and How to Manage Them!
Cold Water Comments - What They Are and How to... Read More
Gift Giving for Business a Major Headache
Corporate gifting is a big headache for most business owners;... Read More
If You Build It, Investors Will Come
When you begin to write your business plan or a... Read More
How to Get the Best from Outsourcing
There's a great little article ('Business Lifeforms') on... Read More
Creating A Vision ? Bringing Your Dreams Into Reality
Do you have some goals you want to achieve or... Read More
Why Outsourcing Could Be The Best Thing You Do For Your Business
While it's probably not true to say that the traditional... Read More
Saying One Thing, Doing Another...
This week I was asked to speak at an internal... Read More
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