This article relates to the Senior /Top Level Management competency, designed to measure satisfaction levels regarding top-level management at your organization. EngagedMetrics defines senior management as the team of individuals at the highest level of management who have the day-to-day responsibilities of operating the organization. For many employees, this competency... Read More
A critical task in the succession planning process of any organization is identifying candidates. Traditionally, candidates have been identified based on past performance. While this seems logical, it is problematic in practice.Past performance always measures success in a lower-level position. What is needed in succession planning is a system to... Read More
If you run a business, you are sure to have some customers who require a lot of follow-up before they pay you. Often you spend too much time and energy to collect money that is rightfully due to you. Giving this task to a collection agency will help you:Concentrate on... Read More
The other day one of our overseas clients called in a state of near panic, to ask a question. At issue was whether they had unwittingly violated U.S. law by transferring technical information to a joint venture partner in a European country. After hearing a two minute description, I was... Read More
Despite the fact that everyone sighs "How glamorous!", the life of the business traveller can actually be hell! Fighting international datelines, jetlag, airline food, hotel pillows filled with rocks, and the constant packing can turn an efficient, organised corporate commando into a bumbling mess.The situation can be similar for those... Read More
A crisis, emergency or disaster can happen at anytime and anywhere.Just ask the residents of Darwin in Australia's Northern Territory.Imagine a late afternoon on Christmas Eve thirty years ago, and looking outside to see your street cloaked by heavy low cloud and your windows being rattled by ever stronger rain... Read More
Positive radical movement is the holy grail of nearly every decision maker. Every CEO wants to radically shift his profit and loss statement into the black, every inventor yearns to find the next killer gadget and every screenwriter wants to make the next significant leap in film.Radical creativity (also known... Read More
The great majority of family businesses in North America are still owned and operated by descendants of the founder. The business acumen that these first, second, third, and sometimes fourth generation managers possess largely determines how much longer the business will remain under family control. To perpetuate a business, the... Read More
The title implies that some people are and others not.This is a myth.First, creativity can be described as problem identification and the generation of a quantity of ideas, a number of novel ideas and a number of diverse ideas. Innovation can be described as idea selection, development and commercialisation. Therefore... Read More
What do people really find challenging about leading meetings? Here are the top three questions that keep on cropping up followed by guidelines or simple ways to keep meetings under control and on track. Make your meetings work.1. "Do you have any tips on encouraging people to be on time... Read More
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"Ha!" you say. "For someone to make a statement like... Read More
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Use this check list to assess your communication skills.Focus* Do... Read More
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Q: Why is a great business like a great marching... Read More
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This article relates to the Work/Life Balance competency, which investigates... Read More
Budgets! There I've said it. For some the most hated... Read More
Go into any bookstore and you will find a big... Read More
Business Management |