Making Meetings Work
We have all attended meetings that were boring, mindless and profoundly ineffective. Meetings don't have to be a waste of time. Rather, they can be productive if the leader or chairperson practices these five strategies and gets down to the business of running the meeting instead of being run by... Read More
Transform Any Business into a Go-Getting Power House by Working SMART
Probably as well known as SWOT, SMART turns goals, objectives and tasks into concrete deliverables. If there is one key to turning busy, ineffectual organisations into models of streamlined efficiency then this is it.More accurately SMART ought to be SMARRRT. There are at least three equally valid definitions for the... Read More
Using the Six-Sigma Methodology to Improve Wafer Fab Productivity
As a result of consolidation of operations and significantly increased production requirements, Intersil's main Fab was facing bottlenecks in supply versus demand. Intersil enlisted Tefen USA first to support identifying the Fab bottleneck, and then to develop a comprehensive roadmap for capacity and cycle time improvements. A team composed of... Read More
Managing Client Relationships
Managing Client Relationships: Even the best run organizations occasionally run into difficult situations with clients, consultants, and vendors. Often times it is not just a business process that has gone a-rye, it is the relationship of the people managing the situation. So how is it that we manage difficult problems... Read More
Training and ROI (Return On Investment)
Statistics consistently reinforce that the biggest challenge in today's contact center environment is agent training. Turnover continues to be high; new hire costs are on the rise--$6500 per agent! At the same time, losing customers because of bad call experiences negatively impacts your bottom line. What can you do? How... Read More
Presenteeism: The Hidden Costs of Business
(prez.un.TEE.iz.um) nPresenteeism, a relatively unknown concept, is the complement of Absenteeism. It is defined as the measure of lost productivity cost due to employees actually showing up for work, but not being fully engaged and productive mainly because of personal health and life issue distractions. Currently, Presenteeism is estimated to... Read More
Implementation the Catalyst of Change for Management to Reach that Next Level of Success
From the personal and professional experiences of other colleagues and myself, one of the more critical success factors for management is implementation. Through my observations, I have discovered that people and organization spend a great deal of resources including time, dollars and the cumulative total of the energy generated from... Read More
Succession Planning? ... Not on My Watch!
At first blush, it would appear there is no shortage of Succession Planning Advocates convinced in theory, the importance and benefits of corporate Succession Planning. In practice, however, real succession planning - or the overt lack thereof - runs juxtaposed to principle. The important question then is, "Why?"In November 2002... Read More
Top 7 Methods to Empower Employees
How many times have you asked someone to do something like "draw up a plan for such and such project"? Your employee completes the plan, but then you say, "That is not what I wanted" or "That is not how you do it". And so the employee thinks: you didn't... Read More
Think Time... Its Now Or Never
I recently read an article published in the June, 2005 issue of Fast Co. magazine. Linda Tischler wrote an essay entitled "Death to the Cubicle!" In it, she says 'Collaboration is great, but sometimes I'd kill for a door.'With the advent of open offices and shared arenas for team communication,... Read More
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Motivation - It Starts with Acknowledgement
Acknowledgement is about recognition or attention from another person. It... Read More
Identifying Candidates for Leadership
A critical task in the succession planning process of any... Read More
Dialogue vs. Discussion
Have you ever sat in a meeting where everyone is... Read More
Five Days to More Effective Inventory Management
The litany of headaches related to the implementation and on-going... Read More
Middle Managers Behaving Badly ? How To Stop This Damaging Your Results
More and more I hear and read about a looming... Read More
Tales from the Corporate Frontlines: Training is in the Eye of the Beholder
This article relates to the Training competency, commonly evaluated in... Read More
Finding Common Ground Through Consensus Decision-Making
It's clear to me that a workplace is a better... Read More
First Things First -- Process BEFORE Technology
Here's a brief story I encountered while leaving Newark International... Read More
The Comfort Zone
The Comfort Zone I... Read More
The Seven Cs: Partnership Danger Signs - Competitive, Not Complementary Action
A series of articles exploring the seven critical areas that... Read More
Focus Leads To Nonprofit Success: Is Your Organization Rowing or Drifting
Picture yourself standing on the bank of a river watching... Read More
Seven Cs to Avoid Procedure Writing Errors
You do your best to make sure your organization is... Read More
Rethinking the CEO-Chairman Split
Traditionally, in American businesses, the same person occupies the role... Read More
What Your Employees Want You to Know (But You Might Be Afraid to Ask)
This is a challenge for every company owner and manager.... Read More
Provisioning/User Management System Upgrades: Part I -- Ten Reasons Why Not To Do An Upgrade
Tommy Sherman daily monitors a helpdesk-provisioning queue for a large... Read More
The Higher You Go
The higher you go, the cooler it becomes. Really? Let... Read More
5 Ways to Work More Effectively With Your Administrative Assistant
Stop hiring new administrative support staff. And learn how to... Read More
You Didnt Use Brainstorming to Select Your Measures, Did You?
IntroductionWhen Alex Osborn invented the creativity technique called brainstorming, I... Read More
Work Priorities: Where Can You Spend Your Time Most Effectively?
Understanding where you can spend time most effectively requires concentration... Read More
Critical Success Factors - Next
The Critical Success Factors Focusing on the... Read More
Policy & Procedure Manuals - Tools For Greater Productivity and Efficiency
In today's tough retail environment the retailer needs all the... Read More
Why Outsourcing Could Be The Best Thing You Do For Your Business
While it's probably not true to say that the traditional... Read More
Finding the Right Way to Motivate Your Employees
Fear, Incentives and GrowthZig Ziglar says that there are three... Read More
Three Business Lessons From The US Postal Service
There was a buzz in the air recently about the... Read More
Management Coaching to Improve Relationships with Work Associates
As a recent employee to your job, you are becoming... Read More
Attract and Retain Positively Great Employees - An Action Plan for Employee Training
Everyday a business owner, CEO, or manager somewhere is complaining... Read More
Online Business Peace of Mind
Is your online business disaster-proof? Online businesses face a unique... Read More
Tales from the Corporate Frontlines: The Best Incentives are Free
This article relates to the Recognition competency, commonly evaluated in... Read More
Employee Orientation: Get New Hires Off To a Great Start
The good news is that a new hire orientation program... Read More
Be a Leader - The Importance of Going Home Early!
How you run your business is, of course your business.... Read More
Jack Welch--Success Is Getting Back Up on the Horse
A few months ago I had the opportunity to spend... Read More
The Challenges of Human Resource Management
IntroductionThe role of the Human Resource Manager is evolving with... Read More
Looking through the Glass Ceiling - Women in Management
Women have made tremendous contributions to society at every level;... Read More
Shrinkage Control
What has been your store's shrinkage experience for the last... Read More
Enhancing the Motivational Climate of Your Workplace
It has been well documented that employees' productivity and job... Read More
Computer Consulting 101 Hiring Tips (Part 1 of 2)
Does your business need the services of a computer consulting... Read More
Inventory Management 101
Inventory management may seem complicated to some, but if one... Read More
Auditing Improves Effective Planning
Speak of operations assessment, and we'll hear its significant value.... Read More
What Makes a Crisis a Crisis?
If you're old enough and were living in America about... Read More
Entitlement Programs Kill Productivity
In articles I've written over the years, I have used... Read More
How To Use Outsourcing To Beat Your Competition
Outsourcing is when you hire outside professionals or services to... Read More
Delegate Tasks to the Right Person
SELECTING THE RIGHT PERSON: To whom should tasks be delegated?... Read More
Delegating Responsibility
Too many managers waste both time and energy performing tasks... Read More
Introducing the 15 Frameworks of Successful Self-Employed Professionals
A framework is a way of thinking, a point-of-view, a... Read More
The 3rd Plan Missing from your Business
If you're like most people, you probably started with wonderful... Read More
The Top 5 Signals That Your Business Is Running You
Starting your own business is a great undertaking but running... Read More
Survival of the Fittest: The Road to Human Extinction
I was watching a TV program some months ago about... Read More
Todays Employees and Their New Needs: What You Need to Know
Today's employees are not only interested in security or in... Read More
5 Tips For Creating Great Jobs
1) Create A Powerful "Mission Statement"-When your business mission is... Read More
Organizational Culture and Creative Blocks ? the Similarities
Few Decision makers see the link between between creativity and... Read More
Why You Need a Business Plan
This article was originally called "Do You Need a Business... Read More
Guidelines For Conducting A Good Meeting
Okay, so you've figured out what kind of meeting is... Read More
When Change Is In the Wind...Heads Up!
In these days of takeovers and mergers, of downsizings and... Read More
Reprimanding Marginal Employees
THE MARGINAL PERFORMER: Every manager must, from time to time,... Read More
Sexual Harassment Policy Guidelines Part I
Sexual Harassment Policy Guidelines ? Part IPermission is hereby granted... Read More
You Cant Afford the Luxury of Disengaged Employees
In today's business environment with increases in staff reductions and... Read More
Transparency: A Key To Your Effectiveness
Last month I talked about the Skilled Facilitator principle of... Read More
How to Create Trust
People buy from you, offer help, and grant rewards based... Read More
Work Life a Balancing Act
Australians are loosing their laidback, carefree reputation, as we continue... Read More
Leadership Styles - the Ten Top Qualities the Best Leaders Show
Top leaders...Are Visionary Top leaders have a very clear understanding... Read More
Dividing The Loot
It is when the going gets better, that the going... Read More
Assessing Managers for International Competence
How do you select staff for international assignments? It's an... Read More
Innovation Management ? Measuring Failure!
Creativity can be defined as problem identification and idea generation... Read More
Ten Steps to Take the Work out of Work ? Replicate Yourself!
They say that management can be a lonely place. A... Read More
Computer Consulting Profit Secrets
Do you own or manage a computer consulting company? Are... Read More
Morale Boosters: Feed the Troops First
When economic conditions turn tough or when the heavy work... Read More
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