Setting Clearer Performance Expectations
The annual performance review.Stating this phrase guarantees some reaction for anyone who has ever had one, or had to give one as a supervisor or manager. In my experience in working with organizations, that reaction is seldom positive.The concept behind the performance review or evaluation is a good one. It... Read More
Write Winning Proposals For Venture Capitalists
You need to secure money for your project. You visit venture capitalists to see if you can get that money. A venture capitalist views your project as a pure investment. A venture capitalist has no emotional attachment unlike you. You need to write a proposal that is structured around a... Read More
In Leadership, The Critical Convergence Drives Great Results
The Leader's Fallacy lives! We subscribe to the Fallacy when we believe our enthusiasm over a particular leadership challenge is automatically reciprocated by the people we lead.If ignorance is bliss then leaders going around blithely adhering to the Leader's Fallacy have cornered the market on happiness.The truth is, it's more... Read More
Bolster Credibility with Investors--Avoid These Phrases in Your Business Plan
Remember Papa John's commercial on TV with the slogan "Better Ingredients, Better Pizza"? Well its nothing more than puffery: general, non-provable, inane claims. The problem is puffery is not only acceptable it's often expected. Phrases like "the biggest," "the best," "the cheapest," and so forth are so over used most... Read More
Leadership in Troubled Times
Leadership in Troubled Times The first task of a leader is to keep hope alive. - Joe Batten Leading an organization can be challenging, even when times are good. When times are troubled, it is even more important for leaders to come to... Read More
50 Great Ways to Motivate and Not Break the Bank
Quick, Easy, and Even Fun! 1. Smile, say "Hi! How are you doing today?"2. Regularly invite someone to join you for coffee.3. Send them flowers, chocolate, a bunch of balloons.4. Provide a group lunch---pizza, six-foot sub, barbecue.5. Write someone a thank-you note and put a copy in his/her file.6. Hand... Read More
Train Me -- But Follow Through
My mechanic has me trained. When I take my car in for an oil change, he places a sticker in the upper left hand corner of my windshield to remind me what date and mileage I should have my next maintenance completed. But every once in a while, he forgets... Read More
Conquering the Number One Problem in Business--Poor Communication
The Number One problem in business is poor communication: between coworkers, with clients, across functional areas, up the food chain. When I ask anyone I meet "What's the one thing that causes problems in your company?" the answer is always Communication: poor communication in relaying instructions, miscommunication because of irresponsible... Read More
Five Reasons Why Leaders Fail to Create Successful Change
A bold title, don't you think? I mean, change is a complex thing, so to define five reasons seems to oversimplify the issue.Let me be clear. There are far more pitfalls than these and far more possible reasons change doesn't have the desired effect. The key in this title isn't... Read More
IT Expenditure - Why Businesses Spend Huge Amounts on Ineffective IT Investments
Another IT White Elephant!It seems that almost every day we read in the newspapers about another hideously over budget IT project that doesn't achieve its expected benefits. The ones we read about are usually major multi-million pound projects in the public sector, however this is only the tip of the... Read More
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Quick Tip - Effective Meetings Begin With Goals
Goals are critically important for the success of a meeting.... Read More
Business Innovation ? Value versus Quality
Creativity can be defined as problem identification and idea generation... Read More
A Renewed View of the Modern Business Culture
Life can sometimes be unexciting if not refreshed by the... Read More
Get It Done! Soft Skills not Hard Tools are Required
If your organization has people, then interpersonal skills are needed.I... Read More
10 Steps When You Need Help in Your Business
If you think ahead and plan, many nightmare panic and... Read More
Unravelling the Data Mining Mystery - The Key to Dramatically Higher Profits
Data mining is the art of extracting nuggets of gold... Read More
Two Critical Success Factors in an ITIL Implementation
Any IT manager who wants to pursue the IT Service... Read More
You Cant Not Communicate
Most of us would like to be better communicators. As... Read More
How To Manage A Difficult Employee
Having to manage a difficult employee is never fun and... Read More
Your Biggest Problem in Business? Work Ethic
US Work Ethic Issues and Lack of serviceWell many... Read More
Hire Winners: Avoid These 10 Interview No-No?s
Have you ever hired someone who did not live up... Read More
A Checklist for Organized Executives
I could begin this article by providing a checklist of... Read More
The Three-category Approach to Performance Management: Effort, Ability, or Environment
Performance Management is the act of managing personal or organizational... Read More
Strategic Outsourcing: Testing the Outsourcing Waters and Staying Afloat
Before Gertrude Ederle began her historic swim off of Cape... Read More
How Managers Can Turn Failures Into Successes
Although there are real, external reasons for managerial difficulty ?... Read More
How to Save Money on Training
1) Use a live instructor. Adults learn best by doing,... Read More
Using an Appraisal to Benefit Your Organization
PERFORMANCE APPRAISALS BENEFIT THE ORGANIZATION:Appraisals help spot employees with potential... Read More
Hiring Productive Employees: A Checklist for Assessing Their Appeal
The characteristics of job applicants have a strong influence on... Read More
A Leadership Screw Driver: The 90 Day Improvement Plan
I was talking with first-line supervisors in a utility company... Read More
Lack of Operations Manuals Stunting Your Growth?
Lack of Operations Manuals stunting your growth?CONTENTS:1. Do you lack... Read More
Five Steps to Successful Business Succession
The great majority of family businesses in North America are... Read More
Steps in Using the Critical Incident Technique
STEPS IN USING THE CRITICAL INCIDENT TECHNIQUE:1) The incident. Read,... Read More
Innovation Management ? Time to Market or Time to Success?
Creativity can be defined as problem identification and idea generation... Read More
OJT - On The Job Training
IntroductionManagers have two powerful ways of improving the performance and... Read More
How to Meet Quality Standards with ISO 9001
In today's hectic business environment, it is vital that we... Read More
The Boss Didn?t Understand Why His Staff Wasn?t Reading His Mind
Many people believe that everyone sees the world exactly the... Read More
The Seven Essentials of Business Communication
There are seven essential elements to successful business communication:StructureClarityConsistencyMediumRelevancyPrimacy/RecencyPsychological Rule... Read More
Importance of Just-In-Time Inventory System
In today's competitive world shorter product life cycles, customers rapid... Read More
Examining the Relationship Between Employee Satisfaction and Customer Satisfaction
Researchers have undertaken numerous studies to look at the connection... Read More
Best Workplaces
The Best Workplaces report (Financial Times, April 28, 2005) notes... Read More
Tales from the Corporate Frontlines: Coworker and Caretaker
This article relates to the Coworkers competency, commonly evaluated in... Read More
Prepare A Winning CV
There is every chance that elements of this article may... Read More
Supervisor-Employee Relations: Tips For Managers
Supervisor-employee relations are a critical part of a work place... Read More
In Leadership, The Critical Convergence Drives Great Results
The Leader's Fallacy lives! We subscribe to the Fallacy when... Read More
A Tricky Supervision Challenge
Many managers believe that treating their team members as responsible... Read More
Manufacturing Capacity as a Commodity
Excess capacity in an automobile plant at Ford, Chrysler, Toyota,... Read More
Importance of Just-In-Time Inventory System
In today's competitive world shorter product life cycles, customers rapid... Read More
Turning a Negative Employee Into a Positive Asset
Several years ago, I took over the supervision of a... Read More
Managing Change in the Workplace
Change is exhilarating. Change is terrifying. Change is badly needed... Read More
Building Trust in Your Business Relationships - 10 Steps
There are some simple things you can do with your... Read More
13 Comments on Bad Meetings
Bad meetings are a cultural malady that senior executives pass... Read More
5 Management Decision Making Lessons from a Long Shot. A Heartening Belmont Victory
Like many, I watched the 134th Belmont Stakes hoping to... Read More
This Old Business
Not long ago I was asked to come out and... Read More
The Importance of Business Goals
For you to get where you want to go, there... Read More
Leading Bad Actors To Be Good Performers
A successful leader told me, "The biggest challenge I've had... Read More
To Thine Own Self Be True--Its Better for Business: What Arthur Andersen Would Say to His Company
As a child, you probably heard, "to thine own self... Read More
IT Expenditure - Why Businesses Spend Huge Amounts on Ineffective IT Investments
Another IT White Elephant!It seems that almost every day we... Read More
What Makes a Crisis a Crisis?
If you're old enough and were living in America about... Read More
The ?Better Product? fallacy
Another fallacy ingrained in the minds of most marketing managers... Read More
The Survey Feedback Process for Organizational Development and Change
THE PURPOSE OF SURVEY FEEDBACK:In globally competitive environments, organizations are... Read More
Four Employee Behaviors That Can Kill Your Business
I found it important to clarify for employees what "deal-breaker"... Read More
You Cant Afford the Luxury of Disengaged Employees
In today's business environment with increases in staff reductions and... Read More
Parenting Your Employees to Better Performance
Have you ever worked for someone who was such a... Read More
Sarbanes-Oxley and Section 404: Old Dog, New Teeth
The failures we have seen in the quality and integrity... Read More
Designing Your Healthy Administration - A Management Overview
Management or Leadership?Simply stated, management ensures that things get done,... Read More
Its All About The Customers, Baby
If you want to ensure a steady stream of customers... Read More
How to Attract and Retain the Right People
If you're one of the many executives struggling with finding... Read More
Better Manager Skills - How to Learn
When you first take over a department, expectations are usually... Read More
The Seven Cs: Partnership Danger Signs - The 5th C: Control Issues
A series of articles exploring the seven critical areas that... Read More
The 5 Things Great Managers Sense about their People, Every Day
Using all of your senses, to help you test how... Read More
Collections Management
How long does it take your customers, clients or patients... Read More
Poor Employee Performance: How to Deal
KEEP WRITTEN RECORDS: "Document !Document! Document!" Keep a record of... Read More
The Most Important Thing Youll Ever Do
The wellspring of confidence is belief. When you believe in... Read More
Improving Your Inter-Company Communications At No Cost
It's all very well having a flashy (and expensive) advertising... Read More
The 70% Solution: Practical Testing and Version Control
"What do you mean you need to push back the... Read More
Argue Your Way To Business Success
"Jack" (not his real name) is a vice president of... Read More
Business Management |