Towards Intercultural Understanding

An individual's ability to forge effective relationships across cultures is influenced by a very personal and highly complex mixture of emotional and cognitive processes. Anyone contemplating an overseas posting feels apprehensive about stepping into the unknown. The mere knowledge that we are leaving our own cultural comfort zone can trigger... Read More

Negative Self-talk is Too Expensive

I'm always fascinated by the people who lift huge weights, particularly in competitions like the Olympic Games. There are events for men and women and they get up on stage to lift a bar with huge weights attached. I often wonder what sort of things they're saying to themselves as... Read More

Innovation Management: The Hype Cycle

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to... Read More

Difficult Employees-Poor Performance - 10 Tips for Dealing with it in the Workplace

I personally struggle with the term 'managing people' - because I firmly believe that people cannot be managed ? only processes and systems can. How many times have you heard it said ? "Why won't my employees just do as they are asked?"Despite all our best efforts at 'managing', we... Read More

Employee Motivation: It?s More Than A Paycheck

Managers often ask, usually with exasperation, "How can I keep my employees motivated? I pay them decently. What else is there?"Offering competitive salaries is certainly important. But a paycheck is what helps people get to sleep at night, not what gets them going in the morning.What keeps them committed to... Read More

Dont Get Caught With Your PR Down

Why risk the embarassment when with a little basic PR training, you as a business, non-profit or association manager can always be ready for battle?Never again will you fail to do something positive about the behaviors of those important outside audiences of yours that MOST affect your operation.Never again will... Read More

The Seven Cs: Partnership Danger Signs - Conflict Becoming the Norm ? Part 1

A series of articles exploring the seven critical areas that can indicate a partnership is in trouble.Conflict Becoming the Norm ? Part 1Dr. Dean Ornish, noted cardiologist, says the greatest cause of disease is the stress that comes from conflict. Conflict is bad for your health, your personal life and... Read More

Pitching to Employees

The senior flight attendant on the WestJet flight was starting the routine safety talk: the bit about flotation vests and emergency exits that we ignore at the beginning of every flight."If we could have your attention, please, we would appreciate it - in fact we'd be downright shocked," she said.... Read More

Why Good Enough... Isnt

About a year ago, I had an opportunity to have dinner with the CEO of an engineering startup company in Pennsylvania. As we discussed engineering design matters over Chinese food, he took a few moments to talk about his business philosophy. "As far as I'm concerned," he told me, "if... Read More

Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk: Part 2

In Part One, I described the Leadership Talk and how it is a much more effective leadership tool than presentations or speeches.I also described two fundamental premises that the Leadership Talk is based on.In Part Two, I will show you the purpose of the Leadership Talk. You won't be able... Read More

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Management to the Vision-Contribution and the Role of Compliance

As a manager our role is to:1. Establish the vision,... Read More

Help for the Meeting-Weary Manager

Most of us have found ourselves working on a team... Read More

Manage Your Business from the Rockies, not the Prairies

The day job as a manager is all about managing... Read More

Tales from the Corporate Frontlines: The Organizational Structure of Our Growing Business

This article relates to the organizational structure competency, commonly evaluated... Read More

Allowing Employees Responsibility

Merely assigning a task with detailed instructions is not effective... Read More

How to Get Your Procedures Project Done

Wouldn't it be nice for business owners and executives to... Read More

It?s Not All About Cheese: The Missing Component in Employee Development (Part 2)

In part one of this article I told you about... Read More

How To Decrease Downtime and Increase Productivity

All maintenance activities of the workforce must be documented, this... Read More

The Dog That Didnt Bark

A few weeks ago, after consultations with others in an... Read More

Knowledge Management - Keys to Successful Communities of Practice (Networks)

How can I make my community of practice truly effective?How... Read More

Motivating For Higher Performance

Employee motivation is probably the most important single manageable factor... Read More

Budgets that Damage - The Downsides of Making the Numbers

In my organisational career, I had budgets from the age... Read More

Team Motivation - Tough Enough to Care

Sir Alex Ferguson has just celebrated his 1000 game in... Read More

Group Decision Making : Are the Decisions Really Made by the Group?

GROUP DECISION-MAKING: Many managers feel they are well-versed in areas... Read More

Todays Employees and Their New Needs: What You Need to Know

Today's employees are not only interested in security or in... Read More

New Leadership For A New War

Military analysts call this "asymmetrical" war (as if war has... Read More

Keeping Team Meetings Vibrant

Meetings can be the life-blood of an organisation or the... Read More

Keeping and Motivating the Best Employees

Keeping and Motivating the Best Employees ... Read More

Why Businesses Fail - And What You Can Do About It!

Have you unintentionally set your business up for failure?No one... Read More

Once Upon a Conflict

Once upon a time there lived an innocent, hardworking manager.... Read More

Your Blueprint For Business Success

Before you start your own business one of the first... Read More

Having Your Phil

February 2nd, at approximately 7:30 a.m. local time on Gobbler's... Read More

Jack Welch--Success Is Getting Back Up on the Horse

A few months ago I had the opportunity to spend... Read More

Two Critical Success Factors in an ITIL Implementation

Any IT manager who wants to pursue the IT Service... Read More

Executive Humor at Meetings

I don't encourage managers to wear funny hats, appear in... Read More

Getting Information From Prospects

You're at a networking function and you've made that all-important... Read More

Questions To Ask Employees You Want To Retain

Times of cost cutting and downsizing has dramatically impacted the... Read More

Problem Solving - Think Cleopatras Ass

Picture the scene. Anthony pops down to the guardhouse, partly... Read More

Reducing the High Cost of Absenteeism

Employers pay a high price for absenteeism, often more than... Read More

Organizational Culture, Creativity, Innovation

It can be concluded with great certainty that certain organizational... Read More

How to Save Money on Training

1) Use a live instructor. Adults learn best by doing,... Read More

5 Creative Evolutionary Leadership Niche Strategies!

I have a short story to share with you about... Read More

Change or Die! To Change Your Organization, Hire a Business Coach

It is a common business axiom ? change or die.... Read More