Smart Hiring: What Makes the Right Employee?
Good hires do not happen by accident or luck. In this economy, employers are finding a large pool of available workers. But finding the right employee for a position is still a challenge. Few managers, when asked, can describe "right." Others can't agree on what qualifies one to be qualified,... Read More
Steps to Build ISO 9001 Compliant Program
Implementing an ISO 9001 system represents a major effort. However, all of that effort can represent a significant shift for a business - from quantity to quality. And this could make sure your business gets the desired results.Shift Policy and Procedures Focus to PerformanceDeveloping, implementing and maintaining your ISO 9001... Read More
Communication Mix-Up
My friend Delia is the owner of a small private school. This spring her school is experiencing the crunch of reduced enrollment for next September and all staff have been asked to take a six percent salary decrease. One staff member, much to Delia's horror, outright refused and resigned her... Read More
Business Innovation ? Organizational Structure
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More
Communicating with Case Studies
A few weeks ago, a couple of colleagues and I discussed a new business idea. But, we had trouble expressing how this new business would provide value.And, out of our discussions came the idea of writing a case study. If you're not familiar with them, case studies are histories of... Read More
3 Keys to Being a Fearless Executive
In my work with business executives, I have come to the conclusion that most individuals in positions of influence got there accidentally. This may sound harsh to those of you in the business world reading this article, but the truth CAN be harsh, much like the medicine our mothers gave... Read More
Policy & Procedure Manuals - Tools For Greater Productivity and Efficiency
In today's tough retail environment the retailer needs all the tools he can get to help improve efficiency, productivity, and the bottom line. Two of these tools are the company's Policy Manual and Procedure Manual.In working with independent retailers throughout the country we have found that the majority do not... Read More
Influencing Change - A Guide for Sellers, Coaches, and Supervisors
When people or groups make a decision to purchase something, they go through the same decision cycle that an individual goes through to decide upon a personal change, or an employee goes through to change behaviors at a boss's insistence.Until now, our communication rules have assumed that when we kindly... Read More
Help for the Meeting-Weary Manager
Most of us have found ourselves working on a team at one time or another. That means we have been asked to attend, and even participate, in lots of meetings. Unfortunately, few of us found these meetings to be particularly effective. Many in fact are a complete waste of valuable... Read More
1000 Managers Turned Their Plans Into Energy!
I bet you can't tell me how leadership training and strategic planning work together to boost business results and energize performance improvements.A recent survey of 1000 managers conducted by the UK-based Chartered Management Institute, revealed that organizations experienced, "improved business performance when [their leadership] development [programs were] linked to [their]... Read More
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Growing Profits is Easy!
Everyone involved in running a business from the smallest start-up... Read More
Negative Self-talk is Too Expensive
I'm always fascinated by the people who lift huge weights,... Read More
Innovation Management ? Flexibility
Creativity can be defined as problem identification and idea generation... Read More
The Few & the Many: Free Trade, Outsourcing, & Communication
Have you noticed that some sound ideas get bad publicity?... Read More
Build Your Business (On A Shoestring): Hire a College Intern
Starting up a new venture or business can be one... Read More
Giving a Good Appraisal Interview
Although this performance discussion is an opportunity for you to... Read More
Five Ways to Increase Profitability By Doing The Right Thing
1. Base your business in the Magic Triangle. Honesty, integrity,... Read More
Innovation Management ? Eliciting Dominant Ideas
Creativity can be defined as problem identification and idea generation... Read More
What We Have Here Is A Failure To Communicate
Today's successful organizations are the ones which carry on open... Read More
Recruitment - What Youre Really, Really Looking For
Imagine that you're a sports coach and you need a... Read More
Overcoming Perfectionism
Perfectionism can get in the way of building or marketing... Read More
Four Steps to Better Performance Reviews
Direct reports-people who need direction and leadership-rely on their leaders... Read More
The New Economy
This technological revolution has organization, efficiency and productivity requirements well... Read More
25 Great Ways to Find the Right People and Not Break the Bank
Are you trying to hire dozens of hourly workers or... Read More
Do Customers Like the Feel of Your Organization?
In two recent articles "Some Evidence of How We Are... Read More
Top 10 Things Every Business Should Provide for Every Worker - Including the Boss!
Doing business and meeting the needs of workers is increasingly... Read More
Quick Tip - Effective Meetings Begin With Goals
Goals are critically important for the success of a meeting.... Read More
A Rare Leadership Skill: Dealing With People Who Want Out By Offering Crowns For Convoy
As a leader, you'll inevitably be faced with people wanting... Read More
Interviewing: How to Stay Out of legal Hot Water
Some interviewers ask great questions; others ask dumb questions; and,... Read More
Show Me the Money!
Are you ready to raise money for your startup?Leslie Mitts,... Read More
Managing Rebellious Employees
Surveys of executives reveal that many companies fall short of... Read More
Its Not Always What You Say
A major source of communication breakdowns is incongruence between the... Read More
Improving Your Inter-Company Communications At No Cost
It's all very well having a flashy (and expensive) advertising... Read More
Make Change Easy - Get Involved!
There are wild variances in how much involvement organisations are... Read More
The Ivory Tower Syndrome
"His cardinal mistake is that he isolates himself, and allows... Read More
How to Reject a Job Applicant
A Nightmare That Really HappenedOver 10 years ago, when I... Read More
Contract Management Software: the Solution to the Problem of Coordination
Charles Petrie, from Stanford, released a short article entitled "The... Read More
Five Problem-Solving Success Tips
The ability to solve complicated problems quickly is more important... Read More
Biometrics and ?Return On Investment?
At this time of tight budgets, the mantra of business... Read More
Communicating with Offsite Workers
How do you, or would you, communicate with employees who... Read More
Business Innovation ? Core Competency and Competitive Advantage
Creativity can be defined as problem identification and idea generation... Read More
Are You Managing to Lead?
For many people, the terms "manager" and "leader" are synonymous.... Read More
Is ISO 9001 2000 Right For My Business?
Firstly you should decide your own reasoning behind considering ISO... Read More
Joint Accountability: Another Key for Your Effectiveness
I once was part of a group of management professors... Read More
Employee Performance - If You Want the Best, Get Personal!
This is a story about a man and three dogs.I... Read More
How To Get What You Really Want
As a small business owner, entrepreneur or independent professional, it's... Read More
Service Level Agreement (SLA) Boot Camp
Service Level Agreements, or "SLA's" are tricky but useful mechanisms... Read More
Truth or Consequences: How to Give Employee Feedback
In the bestseller, Good to Great, Jim Collins discovered that,... Read More
Classifying Motivational Needs
While there exist several useful definitions of motivation, for our... Read More
What Every Manager Should Know About How to Overcome Boredom
Do you find yourself easily becoming bored or tired at... Read More
Lets Flourish and Prosper!
Some say that in business as in sex: if it... Read More
Examining the Relationship Between Employee Satisfaction and Customer Satisfaction
Researchers have undertaken numerous studies to look at the connection... Read More
Making Assumptions - A Critical Communication Mistake In Business And In Your Personal Life!
We draw conclusions about people through observation, their behavior, past... Read More
Learn About Commercial Collections Agencies Fees
As with any other service, there are good and bad... Read More
Reflections in the Glass Ceiling
The recent news about one of America's most powerful woman... Read More
The Dog That Didnt Bark
A few weeks ago, after consultations with others in an... Read More
Employee Surveys: a Strategic Tool for Positive Change
Do you want to measure your workers' level of satisfaction?... Read More
How To Own A Business... Instead Of A Job
Every business is run by someone who took on a... Read More
50 Great Ways to Motivate and Not Break the Bank
Quick, Easy, and Even Fun! 1. Smile, say "Hi! How... Read More
How to Deal With Salespeople
If you are an executive, you may sometimes feel like... Read More
Eight Key Steps to Building B2B Major Account Client Alliances
Audiences who saw the fabled Broadway musical, Chorus Line, marveled... Read More
Know Your Business! - 7 Key Questions You Must Ask
You need to know all that is going on around... Read More
Tales from the Corporate Frontlines:Choosing an Effective Employee Recognition Program
This article relates to the Recognition competency, commonly evaluated in... Read More
Rethinking Workplace Security: How the Rules Have Changed
The workplace has traditionally been a dangerous place. Very early... Read More
Drafting an Employee Manual Sample Outline
One of the hardest things I had discovered running my... Read More
Managing People - No One Shows You What To Do
Imagine the following scenario - you pay a visit to... Read More
The Supervisors 14 Essential Truths For Communicating With Direct Reports
One amazing, but sadly true, fact of today's advances in... Read More
A Renewed View of the Modern Business Culture
Life can sometimes be unexciting if not refreshed by the... Read More
Internal Prisons: The Thief of Productivity and Quality in our Workforce
As a professional speaker, one of my biggest challenges is... Read More
Succession Planning? ... Not on My Watch!
At first blush, it would appear there is no shortage... Read More
Important Communication Tips For Managers
The following tips will help you communicate more effectively with... Read More
Are You Measuring Something Meaningful?
Avoiding inert measures that anaesthetise your performance management.INTRODUCTIONYou sit before... Read More
Top 7 Methods to Empower Employees
How many times have you asked someone to do something... Read More
Creativity and Innovation Management ? Personality Testing
Whilst tests measuring the creative or innovative personality exist, there... Read More
Why Saying Well Done Works
Encouraged by the recognition, Sarah Lewsiton went home from work... Read More
What Every Manager Should Know About How to Conduct Successful Meetings
Do you announce a meeting and find either no one... Read More
Business Management |