Five Principles of Effective Communication
The problem with communication is the illusion that it has occurred. George Bernard ShawI'm sure this has happened to you: a colleague has just done the exact opposite of what you wanted him to do. How can that be, you ask yourself. I told him exactly what I wanted. Yes,... Read More
The Changing Boss-Secretary Relationship
THE CHANGING BOSS-SECRETARY RELATIONSHIP: Imagine a partnership at work. One member is outlining the agenda for the annual stockholders' meeting, the other is managing the logistics. The last decade has brought many changes to the traditional boss/secretary relationship. We now see powers and responsibilities delegated to "executive assistants" that only... Read More
Follow Up: It Makes A Difference
A while back the headlight switch on our minivan quit working, so early one Saturday morning we took it to the neighborhood repair shop that has been mailing postcards to us the past three years. They said it would take 90 minutes to check things out.Three hours later we call:... Read More
Procrastination and JDI!
In a management role procrastination can seriously hold back progress and demotivate individuals and teams who, full of innovation and drive to move forward, get frustrated and confused when action is held up. There are a number of steps that will help the procrastinating manager. Firstly, recognise it is a... Read More
Problem Solving - Think Cleopatras Ass
Picture the scene. Anthony pops down to the guardhouse, partly because he wants a break with the lads, but also because he has a problem. Cleopatra says she wants to bathe in ass's milk. So Anthony tells the guys in the guardhouse, that he needs some help. "The wife wants... Read More
Year 2010: Permanent Employees No Longer Required
Jack Welch joined a conference that was held in Duke Fuquay Business School where he was invited to promote his new book called "Winning". He told audience about how culture is important in a company. Culture builds integration and integration guarantees better products and services for customers. In GE's 1994... Read More
Treat Employees Fairly, Car Wash Entrepreneur sets Industry Standards
I believe that whether corporations expense their stock options is besides the point, especially when the stock is worthless. We have studied over the years the rift between employees and employers and we have discovered many great brand names are eventually destroyed from internal strife and friction within the company... Read More
Catch Your Staff Doing Something Right
A long time ago, I learned something about being a manager that has proven to be one of the most valuable lessons I've ever heard.You can't manage people from inside your office. You have to be out and about, talking to your staff and co-workers, and seeing and hearing what's... Read More
The Higher You Go
The higher you go, the cooler it becomes. Really? Let us begin from first principles. This is a maxim we learnt in geography about the weather. Having come a long way in our professions and careers, can we really say it has been cooler over the years as we ascended... Read More
Print Buying Consultant
Ten Money Saving Tips for Print ManagersDespite their stated desire to realize savings from streamlining the various components associated with the print buying process, it's been my experience over the years, that many print managers neglect to do some of the easy things that can add up to significant cost... Read More
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Managers Who Spend PR $$ Wisely
If you are a department, division or subsidiary manager, your... Read More
Recycling, Reverse Logistics and?..Candy
The candy box is a container for all your favourite... Read More
The Red Phone - Management Consulting in 30 Seconds or Less
Modern business faces complex problems; management often calls upon highly-specialized... Read More
6 Simple Steps to Dealing with Difficult Managers
The challenge of managing difficult managers can be rather daunting,... Read More
Enable Continuous Improvement of IT Services through ITIL
One of the major benefits, if not THE benefit of... Read More
Problem-Solving Success Tip: Dont Leave Your Key Stakeholders Guessing
Communicate! Don't leave you key stakeholders guessing.We are generally not... Read More
ISO 9001 the Process Approach to Quality Assurance
What is the Process Approach to Quality?The ISO 9001 2000... Read More
Demise of the Lone Ranger Manager: A Lesson in Management Communication Style
When executives see themselves as solely responsible for the overall... Read More
Keys to Feeling Powerfull In An Uncertain World
Life has always been full of uncertainties. Over the last... Read More
How to Reject a Job Applicant
A Nightmare That Really HappenedOver 10 years ago, when I... Read More
Lone Rangers Suffer without Tonto
A lone ranger is someone who prefers working in solitude... Read More
Innovation Management: Radical Innovation
Creativity can be defined as problem identification and idea generation... Read More
An Original Perspective on Waging Conflict as a Way to Promote and Restore Self-dignity
Conflict is a fact of life for all of us,... Read More
Doing More With Less
This is a bottom-line environment.Decreasing the downtime of revenue producing... Read More
Innovation Management - idea selection and valuation issues
Innovation is different and distinct from creativity in that it... Read More
Truth or Consequences: How to Give Employee Feedback
In the bestseller, Good to Great, Jim Collins discovered that,... Read More
Follow Up: It Makes A Difference
A while back the headlight switch on our minivan quit... Read More
Group Decision Making : Are the Decisions Really Made by the Group?
GROUP DECISION-MAKING: Many managers feel they are well-versed in areas... Read More
How to Fire an Employee
One of the most difficult tasks you will face as... Read More
Is Chess Good for Management?
The game of chess has been applauded and taught in... Read More
Its Not Always What You Say
A major source of communication breakdowns is incongruence between the... Read More
The Death Spiral
Sometimes things just happen. Maybe we lose focus and take... Read More
Tales from the Corporate Frontlines: Coworkers Collaborate to Complete Successful Initiative
This short story, Coworkers Collaborate to Complete Successful Initiative, was... Read More
Think Before You Talk
What you say to other people can make or break... Read More
Juggling Demands in an Organization
JUGGLING DEMANDS: All leaders constantly juggle a multifarious array of... Read More
CEOs And Boards Are Locked In A Spiral Of Doom
American CEOs are dropping like flies. Boards, armed with new... Read More
How Your Business Can Pick A Software Developer
Eventually, your business is going to need to have some... Read More
Safety Policy Sample Outline
Writing a safety manual is a tough job and most... Read More
Problem-Solving Success Tip: Use Your Time for Problems that are Truly Important
Use your time for problems that are truly important.Hard as... Read More
Five Ways to Increase Profitability By Doing The Right Thing
1. Base your business in the Magic Triangle. Honesty, integrity,... Read More
Know the Source of Business
One of the first questions we ask a prospect or... Read More
A Fast and Simple Way to Update Your Business
You open your computer, the flashing button says, "We have... Read More
Motivation - You Get What You Reward
There's a programme currently running on BBC Television in the... Read More
Human Resources: The Misidentified Subject
Interest in the field of human resources has exploded in... Read More
Innovation Management ? the Root of the Problem
Creativity can be defined as problem identification and idea generation... Read More
Problem Solving - Think Cleopatras Ass
Picture the scene. Anthony pops down to the guardhouse, partly... Read More
Change Behaviors, Change Performance
Every organization is looking for the holy grail of performance... Read More
ISO 9001 Compliant Program: Steps to Build
Implementing an ISO 9001 system represents a major effort. However,... Read More
Learn About Commercial Collections Agencies Fees
As with any other service, there are good and bad... Read More
Keys to Feeling Powerfull In An Uncertain World
Life has always been full of uncertainties. Over the last... Read More
Preparing a Budget
Ok, you say, I know I need a budget, but... Read More
Tales from the Corporate Frontlines: Employee Ideas Achieve Work Life Balance
This article relates to the Work/Life Balance competency, which investigates... Read More
ISO 9001 2000, Getting Started on The Route To Registration
ISO 9001 2000, Getting startedBefore starting the ISO 9001 2000... Read More
Thoughts on Empowerment
People are empowered when they are given the authority and... Read More
Diversity in the Workplace: Benefits, Challenges and Solutions
Workplace diversity refers to the variety of differences between people... Read More
Poly Bags and Pallet Shrouds - Just Get it Right
For many companies, procuring the right packaging, such as Poly... Read More
What is the Most Difficult Part of an Improvement Program?
Answer: Starting one.Most of us realize that there is probably... Read More
Sending Documents Through Email? Dont Get Burned by Metadata!
During a recent seminar I gave located in the suburbs... Read More
The Key to Successful Performance Objectives
Have you ever tried to drive somewhere without proper directions?... Read More
Why All Managers Are Alike
Because, like you I suspect, they have key target audiences... Read More
Tales from the Corporate Frontlines: The Responsibility for Job Security
This article relates to the Job Security competency, commonly evaluated... Read More
Bye-Bye Boring Meetings! Make Yours Remarkable!
It's the middle of the night. You've woken up with... Read More
Turnaround or Terminate? How to Deal with Problem Employees
Do you struggle with a "problem" employee? If so, join... Read More
Improving Patient Sensitivity in Doctors and Hospital Staff
COMPANY/ORGANIZATIONA South Florida hospital. The CEO of the hospital saw... Read More
Doing More With Less
This is a bottom-line environment.Decreasing the downtime of revenue producing... Read More
Stop Going to Meetings - 10 Questions to Ask Before Attending a Meeting - Get More Productive
We get invited to attend so many "meetings" but do... Read More
Help Your Employees Prepare for a Performance Appraisal
PREPARING EMPLOYEES FOR THE PERFORMANCE APPRAISAL INTERVIEWS: Remind employees to... Read More
Use Noncompete Agreements To Protect Your Business
Q: One of my former employees has launched an online... Read More
Manage or Lead ? Why the Difference Matters and What to Do About That Difference
Many books have been written about managing people, and an... Read More
Unravelling the Data Mining Mystery - The Key to Dramatically Higher Profits
Data mining is the art of extracting nuggets of gold... Read More
A Renewed View of the Modern Business Culture
Life can sometimes be unexciting if not refreshed by the... Read More
I Am Not A Number - Why Too Many Change Projects Fail
Many of you will recognise this quote from the 1960s... Read More
Sweet Parting Of Ways
Why settle for bad feelings when your employee leaves the... Read More
Quick Tip - Effective Meetings Begin With Goals
Goals are critically important for the success of a meeting.... Read More
Talent Recruitment Challenges of High Technology Companies
As a result of the dot com meltdown and the... Read More
Spirits in the Corporate Boardroom.......Oh, sure......
There is a growing movement in the spiritual... Read More
Business Management |