Is Your Business Healthy?

Most business owners I work with want to grow their businesses. I guess this probably applies to most businesses in general. But growth for the sake of growth alone is not always healthy for a business or its people.I've always believed a business should strive to be healthy rather than... Read More

Eight Key Steps to Building B2B Major Account Client Alliances

Audiences who saw the fabled Broadway musical, Chorus Line, marveled at the intricate timing and seamless interaction of the dancers as they mastered the choreographer's precision steps after many false starts in rehearsal.At the final curtain, the stage is crowded with dancers whose images are multiplied by mirrors strategically placed... Read More

Give Yourself a Boss? Day Gift

Become a better boss and reap the benefitsAnother interesting study was done. One that should really catch our attention. It reveals that employees who are happier and treated well, produce better results than those who are unhappy. And most frontline workers are unhappy and are looking elsewhere for work.No, it... Read More

Hold Your Applause!

It's amazing what you can accomplish if you don't care who gets the credit. Harry S Truman President Truman had decided that Secretary of State, General George Marshall's name should be attached to his plan for massive European relief following World War II. Many in the White House objected, believing... Read More

Why You Should Hold One More Meeting

If you are completely happy with where you and your business currently are then you can stop here. If growth and change aren't something you have any interest in, there is no need for you to read any further.I'm serious. You can move on.But if you do think there are... Read More

Knowledge Management - Lessons Learned and How To Identify Them

Many organisations use the term "lessons learned" to describe the way in which they avoid repeating mistakes, or ensure that they build on past successes, yet a lesson can only be applied if it has been successfully identified, and captured first. Even in "learning organisations" who profess to be good... Read More

Poor Employee Performance: How to Deal

KEEP WRITTEN RECORDS: "Document !Document! Document!" Keep a record of periodic performance reviews, incidents of unsatisfactory performance, conferences where warnings are administered or terminations are announced. Issue warnings and terminations in writing as well as verbally. When dealing with a particularly unstable or vindictive employee, request that the employee sign... Read More

Employee Orientation: Get New Hires Off To a Great Start

The good news is that a new hire orientation program offers an opportunity to build a lasting impression of the new company. The bad news is that that is going to happen whether you plan it or not. So why not get new hires off to a great start? Here... Read More

Why All Managers Are Alike

Because, like you I suspect, they have key target audiences whose behaviors help or hinder them in achieving their organizational objectives.But even in their own best interests, too few involve themselves in their public relations effort to the degree they should.The result can be a PR program that overemphasizes things... Read More

Better Management Performance - The Easy 3-Step Way

Managers make three mistakes when they try to run businesses. They do too much, they don't trust their people and they don't have enough skills. Here we explore an easy 3-step process to get your business back on track and get a life. Managers work in increasingly challenging circumstances and... Read More

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Creativity and Innovation Management: The Value Of Due Diligence

Creativity can be defined as problem identification and idea generation... Read More

The 10 Realities of Change

I've seen several articles that begin with lines like "the... Read More

Procrastination and JDI!

In a management role procrastination can seriously hold back progress... Read More

Know the Source of Business

One of the first questions we ask a prospect or... Read More

Auditing Improves Effective Planning

Speak of operations assessment, and we'll hear its significant value.... Read More

Tales From the Corporate Frontlines: Managerial Influence

This article relates to the Manager/Supervisor competency, commonly evaluated in... Read More

How Bad Communication Can Hold You Back and How to Break Free of It

The reason jobs are often not done right and employees... Read More

Year 2010: Permanent Employees No Longer Required

Jack Welch joined a conference that was held in Duke... Read More

5 Creative Evolutionary Leadership Niche Strategies!

I have a short story to share with you about... Read More

Cultural Differences: Making it Work Virtually

Working virtually adds a whole new dimension to the phrase... Read More

Can A Business Still Be Profitable When People Skills Are Absent?

In our current world of rapid and amazing technological advances,... Read More

Lone Rangers Suffer without Tonto

A lone ranger is someone who prefers working in solitude... Read More

Are You A B.O.S.S. -- Boisterous, Omnipotent, Self Indulgent, Sociopath

Boisterous, Omnipotent, Self- indulgent Sociopath. Avoid the B.O.S.S. syndrome with... Read More

Manufacturing Capacity as a Commodity

Excess capacity in an automobile plant at Ford, Chrysler, Toyota,... Read More

How to Get Your Procedures Project Done

Wouldn't it be nice for business owners and executives to... Read More

Influencing Change - A Guide for Sellers, Coaches, and Supervisors

When people or groups make a decision to purchase something,... Read More

Top 5 Services Your Company?s Accounting Department Should Outsource

Accounting is one area which every company has to maintain... Read More

Are You Ready to Sell Your Business

Make Sure You Understand Your Motivation for SellingAre you thinking... Read More

The ?Better Product? fallacy

Another fallacy ingrained in the minds of most marketing managers... Read More

Dont Sweat the Small Stuff with Your Credit Policy

Do you know how many customers you have that are... Read More

Managing People - No One Shows You What To Do

Imagine the following scenario - you pay a visit to... Read More

Middle Managers Behaving Badly ? How To Stop This Damaging Your Results

More and more I hear and read about a looming... Read More

Truth or Consequences: How to Give Employee Feedback

In the bestseller, Good to Great, Jim Collins discovered that,... Read More

Humor in Business

With the advancement of computer simulators, anybody can repeat all... Read More

Commercial Collections Billing Practices Advice

Swiftness is the key to collecting past due commercial accounts... Read More

Forecasting Support Costs

Did you know that maintenance accounts for 50% to 80%... Read More

Dividing The Loot

It is when the going gets better, that the going... Read More

Performance Reviews That Actually Improve Performance

Employee performance reviews are one of the most dreaded tasks... Read More

Collaboration: 3 Keys to Keeping Your Documents from Getting Lost in the Shuffle

Often, collaborating documents in a team or in a business... Read More

What To Do When Your IT Project Is Late, Over Budget, and Looks Like It?s Never Going To Work

Here's a scary statistic. According to four prominent research firms,... Read More

Two Critical Success Factors in an ITIL Implementation

Any IT manager who wants to pursue the IT Service... Read More

9 Tips for Getting the Most From Your Conference Investment

Tips for Getting the Most From Your Conference Investment All... Read More

1000 Managers Turned Their Plans Into Energy!

I bet you can't tell me how leadership training and... Read More