Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk: Part 1

Leaders speak 15 to 20 times daily. You speak at meetings, you speak across their desks, you speak on the phone, you speak in e-mails, you speak at lunch, beside the water cooler, and on elevators, etc.It's in the interaction of those speaking encounters, multiplied daily, month in and month... Read More

Smart Hiring: What Makes the Right Employee?

Good hires do not happen by accident or luck. In this economy, employers are finding a large pool of available workers. But finding the right employee for a position is still a challenge. Few managers, when asked, can describe "right." Others can't agree on what qualifies one to be qualified,... Read More

Shrinkage Control

What has been your store's shrinkage experience for the last two years? What will it be this year? If it has not been as good as it should have been, now is the time to analyze the possible causes and take steps to keep shrinkage in line this year.WHAT IS... Read More

Juggling Demands in an Organization

JUGGLING DEMANDS: All leaders constantly juggle a multifarious array of demands from those of their organization, employees, and themselves. Good leaders, never drop one demand at the expense of another equally important requirement. They give each demand its fair share, while balancing the organizational goals with their employees' needs, while... Read More

The Ten Keys to Maximizing Employee Performance

1. Let people know what you expect. If people know what's expected of them, that's what they'll do--if they don't know what's expected, they'll do something else. Communicate clear and unambiguous performance expectations and hold people accountable for their achievement.2. Be a systems thinker. Remind people of their interconnectedness and... Read More

Are You At The Mercy Of Computer Geeks?

Many business owners are sabotaging their business without even realizing it. They are completely out of the loop when it comes to all technology aspects of their operation such as websites, computers and software. They become completely dependent on their technical people and naively believe that things are "being taken... Read More

Why Employee Satisfaction Surveys And Employee Exit Surveys Make Good Sense

In a competitive world with the need for businesses to be more streamlined and productive a company can often find itself with a workforce working under pressure resulting in low moral and high staff turnover. The benefits of a company having a highly motivated workforce can be considerable and the... Read More

Budgets that Damage - The Downsides of Making the Numbers

In my organisational career, I had budgets from the age of 22 to 47. I lived and breathed them and many times, budgets, the gospel that they were, caused havoc, albeit within the corporate retailer framework that I worked.Here are two examples of the damage caused.Example OneTypically budgets were initially... Read More

How To Decrease Profits Without Really Trying

Hurting your sales efforts can be accomplished easily with the proper guidance. The following effective yet simple ideas are designed to generate results when implemented into your sales strategy.? Don't listen to what your clients are saying.You are the expert and prospects should be happy that you have been able... Read More

Cheat Sheet; Understanding The MSDS and Your Obligations In The Workplace To Employees

MSDS SHEETSMSDS stands for Material Safety Data Sheets. MSDS sheets contain nine sections. These sections are:I. General InformationII. IngredientsIII. Physical DataIV. Fire and Explosion Hazard DataV. Health Hazard InformationVI. Reactivity DataVII. Spill, Leak and Disposal Procedures VIII. Special Handling InformationIX. User's ResponsibilityAt the top of each sheet is a square... Read More

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Lessons From Innovative Companies

What do the companies 3M, Polaroid, and Walt Disney have... Read More

Boost Your Leadership Skills By Disciplining Yourself In The Way Of The Question Mark

I'm often asked to come in to organizations and give... Read More

Influencing Change - A Guide for Sellers, Coaches, and Supervisors

When people or groups make a decision to purchase something,... Read More

Gossip And Rumors And Hearsay, Oh Why?

In the Wizard of Oz, it was "Lions and tigers... Read More

Employee Turnover: Seven Reasons Why People Quit Their Jobs

There are many reasons why good employees quit and go... Read More

How to Leverage Your Strengths for Peak Performance

Ask almost any business leader how to most effectively develop... Read More

Lack of Operations Manuals Stunting Your Growth?

Lack of Operations Manuals stunting your growth?CONTENTS:1. Do you lack... Read More

Employee Surveys: a Strategic Tool for Positive Change

Do you want to measure your workers' level of satisfaction?... Read More

Indiscretion Can Kill Your Business

The quickest way to cancel out all the thought, work,... Read More

Getting Your Employees Attention Back to Work

It is 9:00 am on a Monday morning. Do you... Read More

Three Business Lessons From The US Postal Service

There was a buzz in the air recently about the... Read More

What You Should Know if People Dont Buy From You and People Dont Visit Your Web Site

It is essential to understand what work and what do... Read More

Business Innovation ? Ignoring Content

Creativity can be defined as problem identification and idea generation... Read More

Tales from the Corporate Frontlines: A New Managers Tale

This article relates to the Manager/Supervisor competency, commonly evaluated in... Read More

Innovation Management ? Producing Great Products, Motivation

Creativity can be defined as problem identification and idea generation... Read More

Shrinkage Control

What has been your store's shrinkage experience for the last... Read More

Employees - Treat Them the Way They Expect to be Treated

When you have to deal with one of your team... Read More

Employers - Protect Yourself from Custody Battles that Hold Your Company Hostage

Child custody? How'd that get to be an employer's concern?When... Read More

Problem-Solving Success Tip: Define the Problem First

Define the Problem First. It seems obvious, but how many... Read More

Success in Business Means Managing Negative Emotions

You may have the MBA but if an internal critic... Read More

Maximizing Sales through the Ultimate Tracking Software

Every small to mid-sized business owner would love to know... Read More

5 Steps to Identify Core Processes

Part Two of Creating Well-Defined Processes SeriesNext Week: ImplementationLast week,... Read More

Rethinking the CEO-Chairman Split

Traditionally, in American businesses, the same person occupies the role... Read More

Squeezing the Blood Out of that Old Turnip

I suspect all of you out there have someone that... Read More

Preventative Maintenance of Company Delivery Vehicles

If you have company delivery vehicles at your small or... Read More

Get Down With OCP: Evaluating DBA Job Applicants in an OCP World

Not long ago, weeding through DBA applicants with a tech... Read More

Creating a Team Working Environment

TEAM DECISION MAKING: Managers who invite participation believe that people... Read More

Quick Tip - Effective Meetings Have SMART Goals

The first step in planning an agenda is to identify... Read More

Managing Meetings

Plan/prepare - lack of purpose causes aimless meetings. Know why... Read More

Experiences of Management Coaching (Part 2)

In our experience, we have found that there are several... Read More

How to Enhance Quality in Your Business

Every business must strive to provide quality products and services... Read More

What is Data Visualization?

Data Visualization is InteractiveHave you ever booked your flight plans... Read More

What Every Manager Should Know About How to Overcome Boredom

Do you find yourself easily becoming bored or tired at... Read More