Consultant's Perspective...The threat of violence whether it emanates from a disgruntled employee or the threat of terrorism require both a concerted and an individual response. Terrorism in any form is terrorism. Having been exposed to the daily taunts, acts of intimidation, verbal threats of bodily harm are as debilitating psychologically... Read More
As a business asset, they don't sit well on the P&L statement. They aren't valuable like a piece of machinery, or an office block. There is no assignment of currency with which you can measure them. But living and breathing within the walls of your premises are the biggest asset... Read More
THE PERFORMANCE REVIEW MEETING: It's a fact - most supervisors and employees have negative feelings toward performance appraisals and appraisal interviews. It's often necessary to shift people's thinking from the perception that the interview is a time of judgment to the perspective that supervisors can provide support and direction to... Read More
Picture the scene. Anthony pops down to the guardhouse, partly because he wants a break with the lads, but also because he has a problem. Cleopatra says she wants to bathe in ass's milk. So Anthony tells the guys in the guardhouse, that he needs some help. "The wife wants... Read More
If you want to ensure a steady stream of customers in your business, you must always remember why you're in business in the first place.Sure you want to earn a decent income for yourself, but you also want to provide a useful service don't you?That second reason should take precedence... Read More
We all attend many meetings. I'm sure you have been to some great meetings and some poor ones. Unfortunately for everyone I've ever talked to, the number of poor ones far outweighs the number of great ones.The fact is that most meetings are too long, unfocused, too frustrating, and unproductive.And... Read More
The use of temporary services to stock a farm of employees is beneficial in a number of ways for an employer, and detrimental in others; but the one that will always be heard is that good labor is hard to find when using these services.This is a very real and... Read More
The meeting started like a hundred others before. There were five people sitting around the conference table, like they always did, trying to solve a problem that had popped up in the last few weeks. If you could watch and listen from another room you wouldn't find major arguments or... Read More
Probably as well known as SWOT, SMART turns goals, objectives and tasks into concrete deliverables. If there is one key to turning busy, ineffectual organisations into models of streamlined efficiency then this is it.More accurately SMART ought to be SMARRRT. There are at least three equally valid definitions for the... Read More
There are 12 essential elements of a successful internal communications strategy:1. Effective employee-directed communications must be led from the top Effective communications require the active commitment and endorsement of senior managers. It is not enough simply to develop a 'vision statement' or formulate in general terms the values by... Read More
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Bad hiring decisions cost organizations, both in dollars and lost... Read More
Everyone at the office thought that using the company e-mail... Read More
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This article relates to the Manager/Supervisor competency, commonly evaluated in... Read More
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Now we turn the corner to our final phase: Re-Discovery.Last... Read More
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