Why Would Anyone Hold a Bad Meeting?
Pssst, want a stock tip that will make you rich? Okay, here it is: phone a public corporation and ask to speak with the CEO.If a secretary tells you that the CEO expects to be busy in meetings for the next six hundred years, call your broker and sell the... Read More
Managing Group Meetings
MANAGING SMALL MEETINGS: Keep the size of the meeting as small as possible. The larger the group, the more complicated communication becomes and the more garbled the purpose may get. For example, with a group of two, there are two communication channels, add a third person and six channels have... Read More
How to Find the Right Virtual Assistant for You
If you search on Google for "virtual assistant", you'll find a ton of listings. You can search through those, check out their services and do some interviews. I'd take a shorter route.Find some other people you trust and ask them who they use and recommend. Then go from there. You'll... Read More
Problem-Solving Success Tip: Measure the Right Things.
Measure the right things. It's not enough just to measure-you have to measure the right things.A common measurement trap is to measure something because it's "interesting." If knowing a measurement won't change anything (e.g., help you make a decision, verify an assumption or prove the problem is solved), then don't... Read More
Increasing Employee Retention Through Employee Engagement
You've seen it happen many times. An organization that provides top wages and benefits loses a great employee to a competitor for no apparent reason. Of course, some employee turnover is to be expected, but if your company is truly engaging your employees, there is no good reason for the... Read More
Two Critical Success Factors in an ITIL Implementation
Any IT manager who wants to pursue the IT Service Management journey by implementing the Information Technology Infrastructure Library (ITIL) needs to understand two very important factors well in advance.? The first factor is to have dedicated, trained and committed process owners.If you want to have a successful Incident Management... Read More
Appraisal Interviews: What To Say & How To Say It
STEPS TOWARDS A GOOD APPRAISAL INTERVIEW:Don't say: "You just don't seem to care about doing a good job." "You seem to be more interested in scoring points against Charlie than in working with him." "You're too defensive." Do: Stick to behavior. say, "Here's what I saw," or, "Here's what I... Read More
Dont Sweat the Small Stuff with Your Credit Policy
Do you know how many customers you have that are past due right now? How many bad checks are sitting on your desk that you don't know what to do with? How many dunning letters do you send out a month?How would you like to answer those questions with none,... Read More
Tales from the Corporate Frontlines: A New Managers Tale
This article relates to the Manager/Supervisor competency, commonly evaluated in employee satisfaction surveys. This competency evaluates an employee's feelings regarding their direct manager or supervisor. The manager/supervisor competency covers topics like clarity of goals, manager support, coaching and feedback, and regular reviews of performance. The old adage that "people leave... Read More
Solve Problems Permanently - Ask WHY
As Albert Einstein said:-"The significant problems we face today, cannot be solved at the same level of thinking we were at when we created them."Problems don't go away unless you get to the cause - the source of them. Repeatedly 'fixing' issues that arise takes a physical and mental toll... Read More
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Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk: Part 1
Leaders speak 15 to 20 times daily. You speak at... Read More
Loyalty, Motivation And Work-Life Balance
Managers who aren't loyal to their people can't expect loyalty... Read More
Recruitment - Do You Know What Youre Looking For?
The time will come when you'll need to interview someone... Read More
Outsourcing Problem Analysis
As an HR professional, you have responsibilities in several broad... Read More
Innovation Management ? smart people dont necessarily produce great ideas
Creativity can be defined as problem identification and idea generation... Read More
Blame Culture Blues - How the Language of Blame Manifests Organisational Underperformance
If you have ever worked within a large organisation then... Read More
Five Essential Hiring Practices
Recruiting and hiring are often done in haste, leaving the... Read More
Your Blueprint For Business Success
Before you start your own business one of the first... Read More
Must Project Managers Be Technically Savvy?
"Must Project Managers be technically savvy?" This topic always seems... Read More
A Winning Way to Handle New Ideas
Janet DiClaudio, who was charge of medical records at two... Read More
ISO 9001 2000, Getting Started on The Route To Registration
ISO 9001 2000, Getting startedBefore starting the ISO 9001 2000... Read More
The Truth?
The pure and simple truth is rarely pure and never... Read More
Time Management Tip: Stop Micro-Managing Employees
If I was a fly on the wall what would... Read More
How to Coach Your Emplyees and Increase Motivation
It is easy to spot the difference between a work... Read More
Knowledge Management - Lessons Learned and How To Identify Them
Many organisations use the term "lessons learned" to describe the... Read More
Understanding Every Aspect of Your Organization
GET TO KNOW YOUR ORGANIZATION: If you don't understand an... Read More
Using the Six-Sigma Methodology to Improve Wafer Fab Productivity
As a result of consolidation of operations and significantly increased... Read More
A Management Strategy
I witnessed some interesting behaviour from one of our premier... Read More
Inspirational Power ( Part 1 )
The Fundamentals of Strategic Marketing, Some Key Traits for Greater... Read More
Budgets that Damage - The Downsides of Making the Numbers
In my organisational career, I had budgets from the age... Read More
Employee Turnover: Seven Reasons Why People Quit Their Jobs
There are many reasons why good employees quit and go... Read More
Four Corners of a Triangle: Why Organizations Succeed or Fail
When we want to hire people for a corporation or... Read More
What Personal Assistants Really Want
What would happen if the personal assistants in your organisation... Read More
Why All Managers Are Alike
Because, like you I suspect, they have key target audiences... Read More
Are you NICE or do you CARE?
Are you NICE or do you CARE? ... Read More
Performance Appraisals: Questions for Smarties and Dummies
In numerous programs I've conducted on performance appraisals, with Human... Read More
Meeting Your Meeting Expectations
"To get something done a meeting should consist of no... Read More
Business Innovation ? Status Games
Creativity can be defined as problem identification and idea generation... Read More
New Leadership For A New War
Military analysts call this "asymmetrical" war (as if war has... Read More
Computer Consulting 101 Hiring Tips (Part 1 of 2)
Does your business need the services of a computer consulting... Read More
Unlock the Hidden Creativity of Your Employees
To release creativity in employees, managers must get involved in... Read More
Agendas Make Meetings Productive
Having an agenda template that works well for you, week... Read More
Are You Measuring Something Meaningful?
Avoiding inert measures that anaesthetise your performance management.INTRODUCTIONYou sit before... Read More
Knowledge Management: More Than Just Know-how!
People sometimes interchange the terms "know-how" and "knowledge", but there's... Read More
Gift Giving for Business a Major Headache
Corporate gifting is a big headache for most business owners;... Read More
Tap Employee Passion For Business Success
Meriwether Lewis set the stage for the Corps of Discovery's... Read More
3 Simple Things the Best Managers Do - And You Can Too!
If it's so simple, why don't managers all over the... Read More
Why Outsourcing Could Be The Best Thing You Do For Your Business
While it's probably not true to say that the traditional... Read More
Building Bridges of Communication
Building a 'bridge of understanding' between parties is... Read More
Radical Creativity from Incremental Creativity ? large movements from small changes
Positive radical movement is the holy grail of nearly every... Read More
The Crisis of Modernity
Since the beginning of the industrial era our world has... Read More
Recruitment - Pick People Who Think
Old style management doesn't encourage personal mind control, employees aren't... Read More
Lets Flourish and Prosper!
Some say that in business as in sex: if it... Read More
Identifying Potential in Ourselves and Others
If there is someone nearby as you read this look... Read More
Improved Communication to Improve Results
Facilitating good communication can make the difference between a well... Read More
Focus On the Prize
People talk to me about making personal and professional changes... Read More
Identifying Candidates for Leadership
A critical task in the succession planning process of any... Read More
Designing Your Healthy Administration - A Management Overview
Management or Leadership?Simply stated, management ensures that things get done,... Read More
Smart Choices: How to Hire the Best
Your organization's continued growth and success depend on making smart... Read More
This Old Business
Not long ago I was asked to come out and... Read More
Human Resource Employee Risk Profile - Management Risks Explained
Human Resource Employee Risk ProfileIs your business at risk? Do... Read More
Are You Cascading Your Strategy, or Fragmenting It?
INTRODUCTIONThe typical approach executive teams use to cascade, or roll... Read More
Top Ten Tips About Communicating with Your Employees Effectively
Communication is the basis of who you are as a... Read More
Humor in Business
With the advancement of computer simulators, anybody can repeat all... Read More
Small Business Outsourcing: An Introduction
Outsourcing is the delegation of a business process to an... Read More
Telephone Techniques: Boost Your Productivity With Effective Phoning
One of the things that most impacts people's productivity is... Read More
Performance Evaluation: How To Create Change
STEPS TOWARDS GIVING A GOOD APPRAISAL INTERVIEW: Give specific feedback.... Read More
The Few & the Many: Free Trade, Outsourcing, & Communication
Have you noticed that some sound ideas get bad publicity?... Read More
Inspirational Power ( Part 1 )
The Fundamentals of Strategic Marketing, Some Key Traits for Greater... Read More
What to do When You receive a Bad Check
As a small business operator, personal checks may be one... Read More
Meetings and Road Trips
Managing a meeting is like setting off on a long... Read More
How to Use an HR Consultant
Bringing an HR consultant into your organisation can often be... Read More
Quality Staffing: Stop Placing the Wrong People in the Wrong Jobs
You can possibly teach a turkey to climb a tree... Read More
Offshore This! (Outsourcing Tech Support Overseas)
So I call my telephone company and someone picks up... Read More
Outsourcing Quiz: Cheap Vs. Good
Someone can say, 'Why do you oppose this?' So I'd... Read More
Communicating with Offsite Workers
How do you, or would you, communicate with employees who... Read More
Business Management |