Is Your Management Style Assisting or Hurting Your Business?
Many times business owners can have significant differences in management styles that can deter the growth of both the employees and the business.Employees can have differing needs that require differing methods of management as well. Problems arise when the management style of a business owner does not match the needs... Read More
Which ITIL Process Should We Implement First?
The following question is usually debated a lot amongst IT managers. "With which process should we start when implementing ITIL?" Everybody has their own views, but here are my takes on it.Some consultants sat that one must start with Service Level Management. Theoretically, it would be the perfect option, but... Read More
Optimizing Your Cash Flow With Proper Accounts Receivable Management
Businesses miss on growth opportunities and even close their doors every day, not because they aren't profitable enough, but because they are strangled by poor cash flow. The problem is that while their profit and loss statement shows success, their bank account cries poor. Excessive money tied up in delinquent... Read More
Squeezing the Blood Out of that Old Turnip
I suspect all of you out there have someone that you rely on for insight and perspective ? that wise old mentor that seems to have an unlimited depth of experience to draw from in helping you navigate life's little challenges. You know, those little parables and anecdotal tales that... Read More
Look Good on Voice Mail
Your use of voice mail tells others a lot about you. Here's how to make a good impression.1) Present a Positive ImageYour outgoing voice mail message should be simple, positive, and professional. State your name and company followed by concise directions. You may want to leave a daily message because... Read More
Another Use for Meetings
Every meeting is a laboratory where you can observe and learn important things about the people who attend. In fact, you can use meetings to identify people who merit being promoted into leadership positions. Watch for:Is it planned?Effective leaders always begin with clearly defined goals and then prepare plans for... Read More
Interviewing Applicants Can Be Hazardous to Your Wealth
1st Fact: Interviewing applicants is the most common way companies decide whom to hire.2nd Fact: Research proves most interviewers do lousy at predicting if an applicant will succeed ? or flop ? if hired.3rd Fact: Research shows that customized pre-employment tests do great at predicting if an applicant may succeed... Read More
What Makes a Crisis a Crisis?
If you're old enough and were living in America about 30 years ago, you may remember the scandal in the motion picture industry known as "the Begelman affair" or "Hollywoodgate."A skillful analysis of the crisis that rocked Columbia Pictures, a leading company in its field, is presented by Steven Fink... Read More
Keep The Faith - Transform The Fear
FEAR! To what extent does fear rule your life? How is fear controlling or motivating you? Bring up the topic and watch people react. Our lives incorporate so many beliefs about fear- reinforced by what we tell ourselves and what we hear from others. Is it any wonder that finding... Read More
Group Discussion Guidelines
DISCUSSION METHODS: There are two basic types of discussion methods; the conference method and the workshop method. The conference method involves meetings of staff members, usually from the same organization, and is convened to pass on information, communicate management policies or decisions, or to solve organizational problems. These meetings are... Read More
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One Crazy Cookie
In order to survive, you have to be happier than... Read More
What Makes a Good Appraisal Interview?
WHAT MAKES A GOOD APPRAISAL INTERVIEW?Here is a tip for... Read More
How Businesses Can Stop Wallowing in Bad Debt and Prevent It in the Future
"Become the Squeaky Wheel", a new book just published, explains... Read More
Innovation Management ? what are the practical impediments?
Creativity can be defined as problem identification and idea generation... Read More
Twitch Speed: Reaching Younger Workers Who Think Differently
Every parent, educator, and manager knows that "Nintendo children"--those born... Read More
The 5 Things Great Managers Sense about their People, Every Day
Using all of your senses, to help you test how... Read More
Take Control of Your Paper in 3 Easy Steps
Do you have piles of paper on your desk. Many... Read More
Loyalty, Motivation And Work-Life Balance
Managers who aren't loyal to their people can't expect loyalty... Read More
Medical Malpractice: Three Myths That Cost Your Hospital Millions
What's the use?Nothing you do will hold down the cost... Read More
Data Delivers Credibility
Over the past couple of days I've been setting up... Read More
Preparing a Budget
Ok, you say, I know I need a budget, but... Read More
The New Five Truths of Employee Motivation
Motivation is a term that is so widely used, yet... Read More
Employee Surveys: a Strategic Tool for Positive Change
Do you want to measure your workers' level of satisfaction?... Read More
Delegate, Dont Abdicate
One of the key skills for the leaders of growing... Read More
Why and How to Work with a Consultant
A good consultant provides specialist abilities and experience, innovative ideas,... Read More
Planning For Growth
Are you planning your business or are you... Read More
Planning Your Recruiting Efforts Can Help You Find Great Employees
Today, companies have an ever-expanding list of options available to... Read More
Success: A Wholistic Perspective
The world has always been mixed with the... Read More
How To Prevent Your New Manager From Becoming A Statistic
According to a study by the Manchester Group, 4 out... Read More
Preventative Maintenance of Company Delivery Vehicles
If you have company delivery vehicles at your small or... Read More
How to Hire the Right People
One of the biggest challenges any business owner or manager... Read More
Important Communication Tips For Managers
The following tips will help you communicate more effectively with... Read More
Employee Motivation: Make Everyone A Cheerleader For Your Company
Do you manage by walking around? What do you see?... Read More
What is the Most Difficult Part of an Improvement Program?
Answer: Starting one.Most of us realize that there is probably... Read More
Writing and Revising Your Life Story
Change is not simple. Why do we repeat behavior that... Read More
Business Knowledge Management
In the last few years a lot has been written... Read More
Give Yourself a Boss Day Gift, Part 2: Are You the Position or the Person?
Are you the position or the person?Bosses can lose their... Read More
What Every Manager Should Know About How to Enhance the Motivational Climate of the Workplace
It has been well documented that employees' productivity and job... Read More
Are You the Culprit?
Are you a business, non-profit or association manager who pretty... Read More
Selective Job Cuts Often Benefits Firm More Than Broad Layoffs Over Long Term
It is difficult to pick up a newspaper or listen... Read More
From Boring to Interesting - Making Training Effective
Being a good trainer requires experience and skill. Experience comes... Read More
Creating A Vision ? Bringing Your Dreams Into Reality
Do you have some goals you want to achieve or... Read More
Stomp Out Leeches In Your Company
Recently, I felt appalled to see a political candidate running... Read More
Crisis Management Essentials - How to Communicate Effectively During a Crisis, Emergency or Disaster
A crisis, emergency or disaster can happen at anytime and... Read More
How Invisible Communication Barriers Kill Productivity
Many kinds of interferences or disturbances can confuse a message.... Read More
Does Your State Like To Keep Your Workers Compensation Secrets Hidden?
Workers compensation secrets are hidden deep within piles and piles... Read More
Blame Culture Blues - How the Language of Blame Manifests Organisational Underperformance
If you have ever worked within a large organisation then... Read More
Take Your Firm to the Next Level
So you did such a good job in 2003 at... Read More
Human Resources: The Misidentified Subject
Interest in the field of human resources has exploded in... Read More
Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk: Part 2
In Part One, I described the Leadership Talk and how... Read More
Delegation - The Basic Steps To Reducing Your Workload And Creating A Successful Team
If you have a task greater than you can handle... Read More
Prioritise Your Day - Keep Focus - Win!
Whether you run your own business or manage a team,... Read More
Tales from the Corporate Frontlines: The Responsibility for Job Security
This article relates to the Job Security competency, commonly evaluated... Read More
Empowering Others - Giving Them Some Control
It's been a pretty good weekend around the place -... Read More
The Golden Key to Meeting Success
We all attend many meetings. I'm sure you have been... Read More
Personnel Access Poses a Continued Risk
The Security Consultant's Perspective...Implementing Personnel Security Initiatives should be the... Read More
Tales From the Corporate Frontlines:The Importance of a Competitive Wage and Benefit Package
This article relates to the Compensation and Benefits competency, commonly... Read More
Why Good Enough... Isnt
About a year ago, I had an opportunity to have... Read More
Top Ten Tips About Communicating with Your Employees Effectively
Communication is the basis of who you are as a... Read More
Temporary Employees and Operational Problems; Your Use of Temps Might Reveal Warning Signs
A recent Washington Post article, described the life of temporary... Read More
Downsizing in Organisations - The Real Truth
I've met and worked with many people in all sectors... Read More
Creativity and Innovation Management ? Personality Testing
Whilst tests measuring the creative or innovative personality exist, there... Read More
3 Ingredients of Highly Profitable Organizational Change
As waves of organizational change sweep across the business landscape,... Read More
Shrinkage Control
What has been your store's shrinkage experience for the last... Read More
Management Consultants, Creativity, Innovation
Most firms have intelligent, capable, knowledgeable managers who are very... Read More
Managing YOUR Expectations
I sit on the board of an organization and at... Read More
The Leaders Fallacy May Be Howard Deans Undoing
Howard Dean's tenure as chairman of the Democratic National Committee... Read More
Saying One Thing, Doing Another...
This week I was asked to speak at an internal... Read More
Try It Out On Your Team First
Wow! You're brilliant! You have a great idea. You've looked... Read More
Squeezing the Blood Out of that Old Turnip
I suspect all of you out there have someone that... Read More
The 5 Obsessions of a Passionate Employee
A recent report entitled "How Google Grows?and Grows?and Grows" stated... Read More
An Original Perspective on Waging Conflict as a Way to Promote and Restore Self-dignity
Conflict is a fact of life for all of us,... Read More
Think Twice Before Selling ROI
When we're selling to business people, our value proposition has... Read More
Well-Defined Processes ? How to Create
Interested in learning how to reduce development time, save money... Read More
Measuring Creativity, DIY style
Creativity measurement is often required in order to benchmark existing... Read More
How To Learn Great Management from Our Kids
Learning comes from many places. And one of the most... Read More
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