How to Set Up a Conference Call
The methods in which you set up a conference call vary between the different services you use, and what type of conference calling you are using. There are three main types of conference calls, all with different methods of set up.The most common conference call is reservationless conference calls. There... Read More
Increase Productivity: Five Powerful Actions
How can you make the best use of your energy to increase productivity each day? Here are five actions that can increase productivity and leave energy to spare. They will also help you to achieve more balance between your work and personal life.The key to increased productivity is to focus... Read More
Why Employee Satisfaction Surveys And Employee Exit Surveys Make Good Sense
In a competitive world with the need for businesses to be more streamlined and productive a company can often find itself with a workforce working under pressure resulting in low moral and high staff turnover. The benefits of a company having a highly motivated workforce can be considerable and the... Read More
Finding Proactive Solutions: A Key to Demonstrating Your Management Fitness
In my book Talking Points: 25 Tips for Clear, Credible Communication, Tip #17 states: "Managers and professionals in positions of responsibility got there by finding solutions to problems. They didn't rely on someone else to come up with the remedy. They worked to find solutions proactively." Those of us in... Read More
Tales from the Corporate Frontlines: Improving Workplace Safety
This article relates to the Safety and Working Environment competency and explores how your employees feel with regard to their physical and environmental working conditions, the quality of their equipment and tools, and overall attention to safety within the workplace. Every organization is responsible for ensuring the health and safety... Read More
Communication, Feedback, and Participation: Three Easy Tidbits For Smarter Business
On communication: One of the biggest strains on the communication process occurs when the sender or receiver is experiencing stress, anger, or frustration either at work or at home. When a situation is emotionally charged, it is difficult to express yourself clearly and maintain a positive communication relationship. How we... Read More
5 Ideas To Leverage The 3 Stages Of Career Development In Your Organization
In most industrialized nations, the average age a student graduates from high school is 18 years old and the average retirement age is 65 years old ? a difference of 47 years. On average, most people work 40 to 50 years of their lives. It is well established that during... Read More
To Meet or Not to Meet - What are the Questions?
Meetings can be a total waste of time or a powerful and productive communication tool that solve problems, stimulate ideas, promote team spirit and generate action. The results lie totally in how they are run. Organized and well-managed meetings will inevitably produce effective results. Whereas, meetings that are poorly managed... Read More
New Job, New Culture: Do You Fit In?
It seemed like a good decision at the time. A 10-percent raise, an easier commute and a chance to move up the corporate ladder.Now, six weeks into the new job you know in your gut and sleepless nights that maybe, just maybe, you've made the biggest mistake of your career.... Read More
30 Ways to be a Butt-Head Boss
1. Trust no one. Not your superiors and not your employees. Especially not your employees. They're probably out to get you anyway.2. Believe that all of your people are lazy, good-for-nothing slackers. Remind them of that frequently.3. Get mad and shout a lot. This will reinforce to your "workers" that... Read More
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Crisis Management Essentials - How to Communicate Effectively During a Crisis, Emergency or Disaster
A crisis, emergency or disaster can happen at anytime and... Read More
The Three-Dimensional Communication System
Human communication is always three-dimensional. No spoken or written message... Read More
Managing Creativity - An Oxymoron! Not
Interrogated on a beach in Barbados by friends insistent that... Read More
Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk: Part 2
In Part One, I described the Leadership Talk and how... Read More
Managing Meetings
Plan/prepare - lack of purpose causes aimless meetings. Know why... Read More
Change Management: Getting Everyone on Board the Change Train
How do you get everyone on board the change train... Read More
The Seven Essentials of Business Communication
There are seven essential elements to successful business communication:StructureClarityConsistencyMediumRelevancyPrimacy/RecencyPsychological Rule... Read More
Close the Performance Gap
One of the most difficult and emotionally draining situations you... Read More
Get Down With OCP: Evaluating DBA Job Applicants in an OCP World
Not long ago, weeding through DBA applicants with a tech... Read More
Employee Retention: Five Leadership Fundamentals
Are your management practices on the right track? Retaining your... Read More
Creativity and Innovation Directors, Consultants and Managers
Creativity and Innovation is essential for competitive advantage, yet the... Read More
Data Delivers Credibility
Over the past couple of days I've been setting up... Read More
4 Steps to Success In Life, Business, The Universe And Everything
Everyone wants to succeed in life. And no one starts... Read More
Dont Wait for Tax Time to Look at the Bottom Line
A curious thing happens to entrepreneurs in the spring of... Read More
How to Dodge Distribution Difficulties
It happened again. I ran into an old friend while... Read More
ISO 9001 and Total Quality Management
Total Quality ManagementTotal Quality Management, or TQM, has become one... Read More
Delegate or Die!
You Can't Do It All - Learning To DelegateThere is... Read More
The New Five Truths of Employee Motivation
Motivation is a term that is so widely used, yet... Read More
Effective Multi Cultural International Business Meetings
Of the many areas in international business where cultural differences... Read More
Solving the Problem Solving Problem
The meeting started like a hundred others before. There were... Read More
Innovation Management ? Innovation or Profit?
Creativity can be defined as problem identification and idea generation... Read More
The Silent Assassin - What to Do When They Visit You?
IntroductionThere are a group of people in the community that... Read More
Business Fit
I have been an entrepreneur for over twenty years and... Read More
Build Rapport Fast! - Eight Easy Steps
Building rapport is all about creating a relationship, in the... Read More
Top 5 Services Your Company?s Accounting Department Should Outsource
Accounting is one area which every company has to maintain... Read More
Innovation Management ? The Need For Knowledge Managers
Creativity can be defined as problem identification and idea generation... Read More
You?re Hired, Now Go Home: Managing Workers at a Distance
Telecommuting or virtual work opens up a wider net of... Read More
Online Business Peace of Mind
Is your online business disaster-proof? Online businesses face a unique... Read More
Selective Job Cuts Often Benefits Firm More Than Broad Layoffs Over Long Term
It is difficult to pick up a newspaper or listen... Read More
Tales From the Corporate Frontlines:The Importance of a Competitive Wage and Benefit Package
This article relates to the Compensation and Benefits competency, commonly... Read More
Identifying Candidates for Leadership
A critical task in the succession planning process of any... Read More
Provisioning/User Management System Upgrades: Part I -- Ten Reasons Why Not To Do An Upgrade
Tommy Sherman daily monitors a helpdesk-provisioning queue for a large... Read More
Results of Poor Cross Cultural Awareness
Results of Poor Cross Cultural Awareness. Having a poor understanding... Read More
Overcoming Resistance
Virtually any type of organizational change involves role transitions of... Read More
Keys to Feeling Powerfull In An Uncertain World
Life has always been full of uncertainties. Over the last... Read More
A Management Strategy
I witnessed some interesting behaviour from one of our premier... Read More
Training Adults, Not Teaching Children
Adults are vulnerable to personal and professional embarrassment from poor... Read More
Employee Success! - 7 Ways Feedback Works
By sharing how well you are doing and how well... Read More
5 Steps to Identify Core Processes
Part Two of Creating Well-Defined Processes SeriesNext Week: ImplementationLast week,... Read More
Manufacturing Capacity as a Commodity
Excess capacity in an automobile plant at Ford, Chrysler, Toyota,... Read More
Benefits of Virtual Assistance
A virtual assistant is an individual who provides business services... Read More
Management Procedures Usability ? How to Improve
Are your people consistently following your procedures? Each year, organizations... Read More
Dont Sweat the Small Stuff with Your Credit Policy
Do you know how many customers you have that are... Read More
Use Noncompete Agreements To Protect Your Business
Q: One of my former employees has launched an online... Read More
Group Meeting Disrupters
MEETING DISRUPTERS: If two participants are carrying on a personal... Read More
Procrastination and JDI!
In a management role procrastination can seriously hold back progress... Read More
Know the Source of Business
One of the first questions we ask a prospect or... Read More
What Is Business Sense?
What is the principal thing you need to succeed in... Read More
The Art of Motivation and Need Fulfillment
Industrial/clinical psychology and applied psychiatry have made tremendous strides in... Read More
Uncovering the Secrets to Effective Performance Management
In many ways there are no secrets to implementing effective... Read More
Five Steps to Better Employee Management
Hiring employees is a huge responsibility. Before hiring anyone, be... Read More
Problem-Solving Success Tip: Define the Problem First
Define the Problem First. It seems obvious, but how many... Read More
Riding the Waves to Success
Last week I was confused and frustrated about a few... Read More
How to use NLP for Business?
What is Neuro-Linguistic Programming?Neuro-Linguistic programme is nothing but the study... Read More
Knowledge Management - Creating a Sustainable Yellow Pages System
How can I "know who knows" None of us can... Read More
Get Out Of The Stone Age: Give Leadership Talks
160 years ago, the newly invented electric telegraph carried the... Read More
What Your Employees Want You to Know (But You Might Be Afraid to Ask)
This is a challenge for every company owner and manager.... Read More
3 Steps You Can Use Developing Leaders In Your Industry
With the economy bordering on a recession, every company is... Read More
Planning a Productive Retreat
What value is there in leadership or team-building retreats? Just... Read More
What Makes A Good Media Story?
Media relations can be difficult, but also rewarding. And the... Read More
Data Delivers Credibility
Over the past couple of days I've been setting up... Read More
Hidden Consultants Within Your Organization
You've all heard the old joke about a consultant being... Read More
Making Change Work
Shaky FoundationsWhilst over 60% of businesses will be looking to... Read More
Work Priorities: Where Can You Spend Your Time Most Effectively?
Understanding where you can spend time most effectively requires concentration... Read More
Presenteeism: The Hidden Costs of Business
(prez.un.TEE.iz.um) nPresenteeism, a relatively unknown concept, is the complement of... Read More
When Being A Facilitator DOESNT Help
I talked with a group of internal consultants last week... Read More
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