Quick Tip - Effective Meetings Earn a Profit
Most people treat meetings as a free resource that can be used to deal with any issue. As a result, huge amounts of time and money are wasted on trivia.A meeting is a business activity (not a social event) and should be designed to earn a profit. Here's how.1) Calculate... Read More
Pitching to Employees
The senior flight attendant on the WestJet flight was starting the routine safety talk: the bit about flotation vests and emergency exits that we ignore at the beginning of every flight."If we could have your attention, please, we would appreciate it - in fact we'd be downright shocked," she said.... Read More
Small Business Checking Accounts
ACCOUNTING AND BILLINGCHECK BOOKSWe recommend that you maintain a business checking account in addition to a small business credit card merchant account so that you can take credit cards from purchasers. This way you will know exactly how much is going into your merchant account and how much of your... Read More
Five Strategies To Strengthen Your Company?s Financial Management
Too many businesses wait until a crisis occurs before they start to focus on improving their financial management. Often, by that time, it can be too late. By setting aside an hour now to evaluate the strengths and weaknesses of your company's financial management activities and systems you can save... Read More
25 Super-Practical Steps to Build Your Business!
For the past several weeks, we have focused on some wonderful but (to my way of thinking) rather fancy ideas about life. I wrote about motivation (I don't believe in it). I wrote about sorting out priorities (I do believe in that!). And I wrote about the 4 traits of... Read More
Behavioral Interview Questions You Can Use Monday Morning
If past behavior is the best way to determine future behavior then behavioral interviewing is a requirement for anyone serious about hiring top talent. This skill isn't something that should be taken lightly, but everyone's got to start somewhere. Keep in mind that you're looking for specific examples rather than... Read More
Shrinkage Control
What has been your store's shrinkage experience for the last two years? What will it be this year? If it has not been as good as it should have been, now is the time to analyze the possible causes and take steps to keep shrinkage in line this year.WHAT IS... Read More
7 Steps To Hire The Best
You can use this step-by-step method to hire applicants who are likely to be "superstar" employees:- highly productive- low-turnoverImportant: Focus on hiring applicants you rate positively on all seven prediction methods.1st Prediction Method = Brief Initial Screening InterviewIf an applicant's application looks suitable, then conduct BISI, a customized 15-30 minute... Read More
Innovation Management ? changing the world!
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to... Read More
Inspiring Loyalty and Contentment in Your Workforce
One of the first things I look at when I take over a new department or division is the attitudes of the managers and /or supervisors.I ask myself the following questions;Do they inspire loyalty in their staff?If not, why not?If they do, how do they do it?The workforce of any... Read More
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I Cant Use This Approach Unless My Boss Does - Power, Accountability, and Consequences
People who work with us often struggle with this dilemma:... Read More
Which ITIL Process Should We Implement First?
The following question is usually debated a lot amongst IT... Read More
Five Problem-Solving Success Tips
The ability to solve complicated problems quickly is more important... Read More
The 5 Obsessions of a Passionate Employee
A recent report entitled "How Google Grows?and Grows?and Grows" stated... Read More
Motivating For Higher Performance
Employee motivation is probably the most important single manageable factor... Read More
Diversity in the Workplace
As you look around your office, is everyone just like... Read More
Preparation: Your Companys Best Defense in Case of Catastrophe
You've hung out your shingle and are ready for business.... Read More
Finding the Right Way to Motivate Your Employees
Fear, Incentives and GrowthZig Ziglar says that there are three... Read More
Innovation Management: What Problem Is Being Solved?
Creativity can be defined as problem identification and idea generation... Read More
The High Cost of Employee Turnover Among Project Managers
Imagine for a moment this scenario from a frustrated Senior... Read More
Leadership Skill: How to Handle Difficult Conversations
A good leader has the ability to empower others. It... Read More
Managing Client Relationships
Managing Client Relationships: Even the best run organizations occasionally run... Read More
Are You At The Mercy Of Computer Geeks?
Many business owners are sabotaging their business without even realizing... Read More
Problem-Solving Success Tip: Use Your Project Management Skills
Solving a big problem is a project: you're far more... Read More
How to Get Your Procedures Project Done
Wouldn't it be nice for business owners and executives to... Read More
Employee Motivation: Make Everyone A Cheerleader For Your Company
Do you manage by walking around? What do you see?... Read More
Problem-Solving Success Tip: Measure
Measure.The first key question to answer in starting a problem-solving... Read More
Taking Care of Middle Manager Bounce Off
How many times have the management consultants been 'in' and... Read More
Appraisal Interviews: What To Say & How To Say It
STEPS TOWARDS A GOOD APPRAISAL INTERVIEW:Don't say: "You just don't... Read More
Make It Easy to Reply - Voice Mail That Works
If you are like most business people, voice mail has... Read More
CEOs Are Great, Top CEOs Are Greater
People in leading positions are often in a dilemma: on... Read More
Help for the Meeting-Weary Manager
Most of us have found ourselves working on a team... Read More
Sarbanes-Oxley and Section 404: Old Dog, New Teeth
The failures we have seen in the quality and integrity... Read More
Innovation Management ? how does the user benefit?
Creativity can be defined as problem identification and idea generation... Read More
Reflections in the Glass Ceiling
The recent news about one of America's most powerful woman... Read More
Creativity and Innovation Management ? Motivation and Management Layers
Creativity can be defined as problem identification and idea generation... Read More
Managing YOUR Expectations
I sit on the board of an organization and at... Read More
Summertime Blues
It's hard to believe the year will be half over... Read More
Managing Creativity - An Oxymoron! Not
Interrogated on a beach in Barbados by friends insistent that... Read More
Travel the World - for Free!
I have been very fortunate to travel to several countries... Read More
Dont Hire Squirrels to be Your Top Dogs
Bad hiring decisions cost organizations, both in dollars and lost... Read More
Measure for Measure
Can you imagine playing hockey without a goal? Basketball without... Read More
The Few & the Many: Free Trade, Outsourcing, & Communication
Have you noticed that some sound ideas get bad publicity?... Read More
Preparation: Your Companys Best Defense in Case of Catastrophe
You've hung out your shingle and are ready for business.... Read More
Jewelry Use by Employees
Many companies have dress codes, which include jewelry. Some companies... Read More
How To Write Commercial Collections Letters
It is sometimes valuable to bring the sales manager into... Read More
Real Costs in Distribution and What it Means To Your Company
Ever feel that all the lawyers in thh Country need... Read More
Managers? Biggest Blunders
Nobody's perfect, including the boss. Managers, we polled recently, acknowledged... Read More
Leadership Skills
Recent studies have shown that industrial supervisors are working at... Read More
4 Simple Steps to Successful Delegation
Last month, my featured article was about creating a "Stop... Read More
How to Create a Positive Work Atmosphere
Positive versus Negative WorkplacesWe have all worked in places where... Read More
Invite Self-Managed Staff
"Treat people as if they were what they ought to... Read More
Stopping The Brain Drain: How To Capture Key Business Knowledge Before It Walks Out The Door
The verdict is in: More and more baby boomers will... Read More
Keep The Faith - Transform The Fear
FEAR! To what extent does fear rule your life? How... Read More
Hows Your Company RQ (Reputation Quotient)?
In light of recent corporate scandals, from Enron and Global... Read More
25 Super-Practical Steps to Build Your Business!
For the past several weeks, we have focused on some... Read More
Popular Business Misconceptions Cost You Money!
Faulty information costs you money! Which of these popular business... Read More
Nonprofit Performance: Outcome Measurement Can Be A Good Thing
Does the idea of program evaluation make your stomach churn?... Read More
Eight Skills of Highly Successful Consultants
With deference to Dr. Covey and his very popular Seven... Read More
Dont Hire Squirrels to be Your Top Dogs
Bad hiring decisions cost organizations, both in dollars and lost... Read More
Squeezing the Blood Out of that Old Turnip
I suspect all of you out there have someone that... Read More
Stop Going to Meetings - 10 Questions to Ask Before Attending a Meeting - Get More Productive
We get invited to attend so many "meetings" but do... Read More
Motor Vehicle Policy and Your Employee Risks
It is becoming more common for employers to require employees... Read More
Faith is the LIFE-blood of Your ACTIONS before the Benefit -
Nothing has changed. Your ancestors lived by faith. Some planted... Read More
Top 5 Services Your Company?s Accounting Department Should Outsource
Accounting is one area which every company has to maintain... Read More
Give Yourself a Boss? Day Gift
Become a better boss and reap the benefitsAnother interesting study... Read More
Spirits in the Corporate Boardroom.......Oh, sure......
There is a growing movement in the spiritual... Read More
Its a Training Issue!
There's a common phrase used by Organizational Development and Human... Read More
Action Learning: Its More Than OJT
For centuries companies have used on-the-job training (OJT). OJT works... Read More
How Businesses Can Stop Wallowing in Bad Debt and Prevent It in the Future
"Become the Squeaky Wheel", a new book just published, explains... Read More
Thoughts on Empowerment
People are empowered when they are given the authority and... Read More
Lack of Operations Manuals Stunting Your Growth?
Lack of Operations Manuals stunting your growth?CONTENTS:1. Do you lack... Read More
Creativity and Innovation Management :- Thought Leadership
Leadership is only sustainable when leaders consistently come up with... Read More
5 Steps to Continuous Process Improvement
Part One of Creating Well-Defined Processes SeriesWhat if your sales... Read More
Boost Your Leadership Skills Simply By Answering The Question, What Does Our Organization Really...
The difference between leaders is ears. Good leaders not only... Read More
Survival of the Fittest: The Road to Human Extinction
I was watching a TV program some months ago about... Read More
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