Management Procedures Usability ? How to Improve

Are your people consistently following your procedures? Each year, organizations lose thousands of dollars through common mistakes and lapses in usability. But what does that mean for business owners and executives?Ask yourself: ? Are your required actions described thoroughly and accurately, or are the details left open to interpretation?? Is... Read More

Does Your Management Style Remind People Of Something They Read In Dilbert?

With thanks to Jeff Foxworthy, the comedian who does the "You might be a redneck series of jokes.If you really believe people in your group are lucky to have a job, you might be a jerk.If, when you call a meeting, people suddenly call in sick, you might be a... Read More

Where Businesses Fall Short

1. No vision. Successful businesses have a clear vision or picture of their business purpose and mission. Your vision serves as a roadmap to help you see where you are today in relationship to where you want to be tomorrow. Your business plan serves as the mechanism that will help... Read More

You Get the Behavior You Reward

On consulting assignments, here are some of the questions I frequently ask the employees I interview:1. How does your boss measure you?2. When the end of the year rolls around, how do you know if you have done a good job over the previous 12 months?3. If you wanted to... Read More

Focus Leads To Nonprofit Success: Is Your Organization Rowing or Drifting

Picture yourself standing on the bank of a river watching a rowing competition. Carefully watch the crews. Crewmembers dip the oars and bring them to the surface again and again in a carefully orchestrated rhythm. Crewmembers are working together to realize their common vision of a first place finish. Every... Read More

Can A Business Still Be Profitable When People Skills Are Absent?

In our current world of rapid and amazing technological advances, many entrepreneurs have managed to dramatically limit the need for staff in highly profitable operations of all kinds.It is therefore tempting and believable to imagine that with every passing day, the need for people skills is diminishing. In fact most... Read More

Squeezing the Blood Out of that Old Turnip

I suspect all of you out there have someone that you rely on for insight and perspective ? that wise old mentor that seems to have an unlimited depth of experience to draw from in helping you navigate life's little challenges. You know, those little parables and anecdotal tales that... Read More

Tales from the Corporate Frontlines: Training is in the Eye of the Beholder

This article relates to the Training competency, commonly evaluated in employee surveys. It comments on the value of training to both the company and its workforce. The Training competency investigates how your employees perceive the available training opportunities and quality of training. Growing an organization's internal knowledge base is crucial... Read More

Motivation - You Get What You Reward

There's a programme currently running on BBC Television in the UK called - "Little Angels." It's a series that offers help and advice to parents who're experiencing behaviour difficulties with their children. I'm sure there are similar programmes in other parts of the world. The children are often out of... Read More

How Invisible Communication Barriers Kill Productivity

Many kinds of interferences or disturbances can confuse a message. Communication specialists call them ''noise.'' A noise is anything that competes against communication. Obviously, if we want our communication to be effective, we have to be continually on our guard to detect such noise, whatever the source. When we find... Read More

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Developing Your Mission

"The best Leader is one who knows how to pick... Read More

Five Ways to Influence Change in Others

Because of my work as a consultant, trainer and coach... Read More

Problem-Solving Success Tip: Look For Sponsors And Solution Owners

Look for sponsors and solution owners rather than problem owners.Everyone... Read More

What Every Manager Should Know About How to Conduct Successful Training Activities

Whether you are training preschoolers in the classroom or executives... Read More

How to Leverage Your Strengths for Peak Performance

Ask almost any business leader how to most effectively develop... Read More

10 Critical Questions to Ask Before Hiring a Consultant

Talk to as many consultants as you can before hiring... Read More

Reducing the High Cost of Absenteeism

Employers pay a high price for absenteeism, often more than... Read More

Motivation - You Get What You Reward

There's a programme currently running on BBC Television in the... Read More

What is Knowledge Management Anyway?

When you think of all the things companies have, you... Read More

Todays Employees and Their New Needs: What You Need to Know

Today's employees are not only interested in security or in... Read More

Problem-Solving Success Tip: Whatever You Do, Do It on Purpose

Decision-making shows up throughout the problem-solving process. The decisions may... Read More

The Retailers Calendar

The Julian calendar we use to pass the time every... Read More

Strategic Clarity for Communication Management

Over the past few weeks I've been developing plans for... Read More

Learn About Commercial Collections Agencies Fees

As with any other service, there are good and bad... Read More

Whatever it Takes!

I have a sign on my office door. It pretty... Read More

Virtual Assistance: A Money Saving Opportunity For Employers

What is a Virtual Assistant? A Virtual Assistant is a... Read More

Innovation Management: Radical Innovation

Creativity can be defined as problem identification and idea generation... Read More

Cultural Awareness - an HR Perspective

The use of cultural awareness training has increased rapidly in... Read More

Conflict at 36,000 ft

This was supposed to be one of those sleepy flights... Read More

Check Your Communication Skills

Use this check list to assess your communication skills.Focus* Do... Read More

Poor Employee Performance: How to Deal

KEEP WRITTEN RECORDS: "Document !Document! Document!" Keep a record of... Read More

Stopping The Brain Drain: How To Capture Key Business Knowledge Before It Walks Out The Door

The verdict is in: More and more baby boomers will... Read More

Internal Prisons: The Thief of Productivity and Quality in our Workforce

As a professional speaker, one of my biggest challenges is... Read More

Creativity and Innovation Management ? Feasibility

Creativity can be defined as problem identification and idea generation... Read More

Introducing the 15 Frameworks of Successful Self-Employed Professionals

A framework is a way of thinking, a point-of-view, a... Read More

How to Say No

Rejection hurts. No one likes to give it or to... Read More

The Three-category Approach to Performance Management: Effort, Ability, or Environment

Performance Management is the act of managing personal or organizational... Read More

Hiring a Book Keeping Service

Whether you choose to do your own books and accounting... Read More

Getting Your Employees Attention Back to Work

It is 9:00 am on a Monday morning. Do you... Read More

Business Innovation ? Improvisation

Creativity can be defined as problem identification and idea generation... Read More

Is It Worth To Outsource? How One Can Outsource Wisely

Recent trends in software development market show that it is... Read More

3 Keys to Being a Fearless Executive

In my work with business executives, I have come to... Read More

Productivity Through Positive Reinforcement

Most people just want to be appreciated. If you're a... Read More