Communication Mix-Up
My friend Delia is the owner of a small private school. This spring her school is experiencing the crunch of reduced enrollment for next September and all staff have been asked to take a six percent salary decrease. One staff member, much to Delia's horror, outright refused and resigned her... Read More
Enable Continuous Improvement of IT Services through ITIL
One of the major benefits, if not THE benefit of process orientated approaches to managing your IT services and infrastructure is that it enables continuous improvement.This means that you are never totally satisfied with the current state of affairs and that you always want to improve your services. I mean,... Read More
Disaster Prevention Tips For Hiring A New Manager
It happens over and over in businesses every day.Within large companies, people are promoted to management positions to reward them for performance as individual contributors. After all, the compensation system limits reward options, so why not just promote them?In small businesses, the owner is getting overwhelmed with all that needs... Read More
How Businesses Can Stop Wallowing in Bad Debt and Prevent It in the Future
"Become the Squeaky Wheel", a new book just published, explains that getting customers involves more than advertising. Michelle Dunn presents examples of credit procedures and policies to help creditors or business owners collect bad debt and prevent it in the future."One of the best things you can do is implementing... Read More
IT Expenditure - Why Businesses Spend Huge Amounts on Ineffective IT Investments
Another IT White Elephant!It seems that almost every day we read in the newspapers about another hideously over budget IT project that doesn't achieve its expected benefits. The ones we read about are usually major multi-million pound projects in the public sector, however this is only the tip of the... Read More
Behavioral Interview Questions You Can Use Monday Morning
If past behavior is the best way to determine future behavior then behavioral interviewing is a requirement for anyone serious about hiring top talent. This skill isn't something that should be taken lightly, but everyone's got to start somewhere. Keep in mind that you're looking for specific examples rather than... Read More
How To Jump Start Your Profits and Keep Your Profits Rolling
There are so many ways to jump start your prifits and keep your profit rolling. These top 20 ways are essential if you want to run a successful business. 1. Offer to write exclusive articles (that means you only submit them to one place) for high traffic web sites... Read More
Employee Retention: Keeping the People Who Keep You in Business
The retention of highly skilled knowledge workers is one of the major challenges today for all organizatons. Knowledge workers are those whose work primarily requires the use of "mental power rather than muscle power."For example, they are the developers and caretakers of the computer networks that keep your business running.... Read More
Creative and Innovative Culture, Change Management ? Three Easy Tests
Creativity can be defined as problem identification and idea generation and innovation can be defined as idea selection, development and commercialisation. From this simple definition, it is clear that certain cultural characteristics ought to be prevalent if creativity and innovation are to be maximised. And maximisation of these ought to... Read More
How to Create a Trusting Manager-Employee Relationship
BUILDING TRUST AS A MANAGER: 1. Be reliable. Follow through on things. Keep your promises. 2. Have ethics. Telling your people the truth and don't reveal their confidences. Being fair and honest with employees. 3. Show respect for your employees. Treat them as adults and show appreciation for their ideas... Read More
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Resolve Differences
Resolving conflict doesn't come easily to too many people. Most... Read More
Being a Great Boss
Are you one of those bosses that people just love... Read More
The Seven Cs: Partnership Danger Signs - Conflict Becoming the Norm ? Part 2
A series of articles exploring the seven critical areas that... Read More
What Makes A Good Media Story?
Media relations can be difficult, but also rewarding. And the... Read More
Managing People - No One Shows You What To Do
Imagine the following scenario - you pay a visit to... Read More
Is Chess Good for Management?
The game of chess has been applauded and taught in... Read More
Problem Solving - Think Cleopatras Ass
Picture the scene. Anthony pops down to the guardhouse, partly... Read More
Maximizing Sales through the Ultimate Tracking Software
Every small to mid-sized business owner would love to know... Read More
One Simple Idea to Grow Your Business
Perhaps the most common theme I've heard in working with... Read More
Romford Accountants: Accountancy Firm Roles and Responsibilities
If you own or operate a business in the UK,... Read More
Dont Sweat the Small Stuff with Your Credit Policy
Do you know how many customers you have that are... Read More
Change or Die! To Change Your Organization, Hire a Business Coach
It is a common business axiom ? change or die.... Read More
Supplier Sees 53% Reduction in Out-of-Spec Orders Case Study
The goal of perfection is a challenge. It is often... Read More
Diversity in the Workplace: Benefits, Challenges and Solutions
Workplace diversity refers to the variety of differences between people... Read More
Reflections in the Glass Ceiling
The recent news about one of America's most powerful woman... Read More
Organizational Techniques - Tickler and Chron File
One of the biggest problems we encounter in our consulting... Read More
Is Your Employee Newsletter Management Propaganda?
It should not be. If it is an effective newsletter,... Read More
How To Turn Business Losses Into Cash Flow
When the typical new business operator starts a business, they... Read More
Improved Communication to Improve Results
Facilitating good communication can make the difference between a well... Read More
Planning For Growth
Are you planning your business or are you... Read More
The Survey Feedback Process for Organizational Development and Change
THE PURPOSE OF SURVEY FEEDBACK:In globally competitive environments, organizations are... Read More
Safety Policy Sample Outline
Writing a safety manual is a tough job and most... Read More
Give Yourself a Boss Day Gift, Part 2: Are You the Position or the Person?
Are you the position or the person?Bosses can lose their... Read More
The Changing Boss-Secretary Relationship
THE CHANGING BOSS-SECRETARY RELATIONSHIP: Imagine a partnership at work. One... Read More
Six Honest Business Friends - They Guide Me In All I Do
SIX "HONEST BUSINESS FRIENDS" - THEY GUIDE ME IN ALL... Read More
Meetings: Don?t Just Show Up, Stand Out and Shine
Meetings, whether they're regularly scheduled routines in your company or... Read More
4 Tips on How to Avoid Communication Lines Breakdown
For example, in a small, two-person company, there is often... Read More
Performance Appraisals: Nightmares or Sweet Dreams
Some managers think of performance appraisal meetings and recollections of... Read More
The 10 Realities of Change
I've seen several articles that begin with lines like "the... Read More
Hold Your Applause!
It's amazing what you can accomplish if you don't care... Read More
Effective Meetings - Quick Survey
Here's an easy quiz to check the health of your... Read More
Are You in Control of Your Practice or Does it Control You?
One of the most common complaints that business owners have... Read More
One Thing You Cant Hide
One of the most important of all motivators at work... Read More
Building the Trust in Your Employees - 12 Easy Tips
In Stephen Covey's great book, "The Seven Habits of Highly... Read More
Another Use for Meetings
Every meeting is a laboratory where you can observe and... Read More
Do You Need a Personal Assistant?
It's great to be multi-skilled?be able to type your own... Read More
Measure for Measure
Can you imagine playing hockey without a goal? Basketball without... Read More
The Seven Cs: Partnership Danger Signs - Conflict Becoming the Norm ? Part 2
A series of articles exploring the seven critical areas that... Read More
Delegation: When to Delegate, Who to Delegate to
There are some very simple guides for delegation.Most people delegate... Read More
Forecasting Support Costs
Did you know that maintenance accounts for 50% to 80%... Read More
Success in Business Means Managing Negative Emotions
You may have the MBA but if an internal critic... Read More
How To Use Outsourcing To Beat Your Competition
Outsourcing is when you hire outside professionals or services to... Read More
Identifying Candidates for Leadership
A critical task in the succession planning process of any... Read More
Eight Skills of Highly Successful Consultants
With deference to Dr. Covey and his very popular Seven... Read More
Spinning Gold from Straw: Low-Cost Employee Retention and Motivation Tools in a Changing Economy
New York, NY, February 25, 2005 ? Employee retention and... Read More
Plan for Business Success - 6 Reasons to Succession Plan
Succession Planning provides many valuable assets to your business. Yet... Read More
Be a Change Agent ( Part 1)
Aligning business organizations to be successful in the present and... Read More
Hire Winners: Ask the Right Questions
How do you as a manager, supervisor or team leader... Read More
Avoid Outsourcing Pitfalls in the Injection Molds and Stamping Dies Markets
When looking to outsource overseas for Plastic Injection Molds or... Read More
How Invisible Communication Barriers Kill Productivity
Many kinds of interferences or disturbances can confuse a message.... Read More
Time Management Tip: Stop Micro-Managing Employees
If I was a fly on the wall what would... Read More
Management Consultants, Creativity, Innovation
Most firms have intelligent, capable, knowledgeable managers who are very... Read More
The Seven Cs: Partnership Danger Signs - Conflict Becoming the Norm ? Part 1
A series of articles exploring the seven critical areas that... Read More
Five Ways to Turn Resistance into Opportunity
Resistance. It isn't something people cherish or enjoy encountering. We... Read More
Lateral Thinking, Logical Thinking, Applied Creativity
Certain processes enhance creative output and others enhance innovative output.... Read More
Innovation Management ? Rigorous data analysis
Creativity can be defined as problem identification and idea generation... Read More
Biometrics and ?Return On Investment?
At this time of tight budgets, the mantra of business... Read More
Diversity in the Workplace
As you look around your office, is everyone just like... Read More
Managing People - No One Shows You What To Do
Imagine the following scenario - you pay a visit to... Read More
I Said Pareto Chart? Not Potato Chart!
Does this sound familiar? You were hired for the new... Read More
Problem-Solving Success Tip: Use Your Time for Problems that are Truly Important
Use your time for problems that are truly important.Hard as... Read More
Hire People For What They Do Best
I recently flew from Seattle to Atlanta, I realized, just... Read More
Effective Multi Cultural International Business Meetings
Of the many areas in international business where cultural differences... Read More
Firing Someone Without Resentment
Firing, sacking, letting go or terminating people is unpleasant. There... Read More
Christmas and Business Gifts for Your Clients and Employees!
Tis' the season for business and corporate gift-giving! If you... Read More
What Makes a Good Appraisal Interview?
WHAT MAKES A GOOD APPRAISAL INTERVIEW?Here is a tip for... Read More
Business Management |