Hold Your Applause!
It's amazing what you can accomplish if you don't care who gets the credit. Harry S Truman President Truman had decided that Secretary of State, General George Marshall's name should be attached to his plan for massive European relief following World War II. Many in the White House objected, believing... Read More
Look Good on Voice Mail
Your use of voice mail tells others a lot about you. Here's how to make a good impression.1) Present a Positive ImageYour outgoing voice mail message should be simple, positive, and professional. State your name and company followed by concise directions. You may want to leave a daily message because... Read More
The How-Tos of Firing Incompetent Employees
CATEGORIES OF OFFENSES: Most organizations have two categories of offenses in their policies. One category is for flagrant actions which are cause for immediate termination. Cited as examples of such offenses were theft of company property, gross negligence, and being intoxicated on the job. The second category comprises all other... Read More
Power of Pinpointing Accountability
I have always said that if I were to write a book on effective management principles, the first chapter in that book would be about the importance of pinpointing responsibility among an owner's or a general manager's reporting units. After all, one of the most popular definitions of management is... Read More
Lead to Succeed: The Seven Essential Steps to Work Leader Success
In my book "You're In Charge?What Now?" I use a mnemonic to describe the seven essential steps to work leader success. The mnemonic is "L.E.A.D.E.R.S" and each of these letters represents an essential step. While I have simplified the elements of leadership into seven words, the essence of my message... Read More
Prioritise Your Day - Keep Focus - Win!
Whether you run your own business or manage a team, there are times when things don't go to plan. Like:-Your key people don't show up.A deadline shifts.Your boss turns up unexpectedly.You get really busy beyond expectations....and more.How do you get clear on the priority of the day?Value it - that's... Read More
The Communications Myth
Living in the 21st Century is truly marvelous, isn't it? We live in a world of instant communications where everything we need to know is right at our fingertips. The moment anything of significance occurs it is instantly transferred around the globe making us the most well informed generation in... Read More
Workplace Violence - People are Dying Going to Work
Workplace violence has become a tragic reality today. From minor instances of harassment to homicide today's workplace is littered with danger.Violence can be described as the unjust or unwarranted use of force and power. Many people in their workplaces are the victims of violence, including verbal abuse, threats, harassment, physical... Read More
Focus on Outcomes to Keep Your Business On-Course
Did you know that an airplane in flight is off course nearly 98% of the time? No flight is completed in a straight line from Point A to Point B. Gravity, side winds, updrafts, and downdrafts are continually moving the plane off course. And yet, the majority of flights arrive... Read More
Dissenion Down On The Cubicle Farm
How content and satisfied are American employees? Not very!According to Corinne Maier, a psychotherapist and author of "Bonjour Laziness," corporate cubicle inhabitants are anything but tranquil and joyous. These natives are truly restless.This French writer quotes a Gallup study of employed American professionals showing that:1. Some 17% claim to be... Read More
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The Cheapest, Forget It !
Wouldn't it be great if we got get the cheapest... Read More
Manage Your Business from the Rockies, not the Prairies
The day job as a manager is all about managing... Read More
The Rise of Corporate Chair Massages
Employers have rapidly begun to understand the importance of stress... Read More
Five Strategies To Strengthen Your Company?s Financial Management
Too many businesses wait until a crisis occurs before they... Read More
Business Innovation ? Tacit Knowledge
Creativity can be defined as problem identification and idea generation... Read More
Succession Planning for Your Business - 7 Key Benefits
A core activity in many successful businesses, Succession Planning is... Read More
Make Change Easy - Get Involved!
There are wild variances in how much involvement organisations are... Read More
The Seven Essentials of Business Communication
There are seven essential elements to successful business communication:StructureClarityConsistencyMediumRelevancyPrimacy/RecencyPsychological Rule... Read More
Muggers in Our Midst - When Rumour and Gossip Pay You a Visit
'I heard it on the grapevine' the old song goes.... Read More
Lawyers With 2 Hands And Everything Else
I heard this back a few years ago. The boss... Read More
Managing Meetings
Plan/prepare - lack of purpose causes aimless meetings. Know why... Read More
Transparency: A Key To Your Effectiveness
Last month I talked about the Skilled Facilitator principle of... Read More
Managing the Human Resource Project
We obtain strategic results by aligning HR mission, vision and... Read More
Why Management Kills Creativity
Ten or so years ago, an international consultant, specializing in... Read More
Organizational Structure, Creativity, Innovation
Organizational structure can inhibit or foster creativity and innovation. The... Read More
Check Your Communication Skills
Use this check list to assess your communication skills.Focus* Do... Read More
Keep Your Good Workers by Building Good Leaders
A recent report from the American Hospital Association's Commission on... Read More
Twitch Speed: Reaching Younger Workers Who Think Differently
Every parent, educator, and manager knows that "Nintendo children"--those born... Read More
Tales from the Corporate Frontlines: Adapting Human Resource Functions
This article relates to the human resource functions competency, commonly... Read More
Smart Choices: How to Hire the Best
Your organization's continued growth and success depend on making smart... Read More
Why I always Keep my Promises
Integrity is very important to me, and I try hard... Read More
Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk: Part 1
Leaders speak 15 to 20 times daily. You speak at... Read More
Future Business Success - What Does Good Look Like?
When you know you need to shift up a gear,... Read More
Creativity and Innovation Management ? Idea Progression
Creativity can be defined as problem identification and idea generation... Read More
Factoring Financing: How to Grow Your Business Without Debt or Loans
What is factoring?Accounts receivable financing, also known as factoring, is... Read More
Team Motivation - Tough Enough to Care
Sir Alex Ferguson has just celebrated his 1000 game in... Read More
What Every HR Manager Should Know About Hiring Productive Employees
The characteristics of job applicants have a strong influence on... Read More
From Boring to Interesting - Making Training Effective
Being a good trainer requires experience and skill. Experience comes... Read More
CEO: The Key To Fix ingThe Marketing/Sales Collaboration Problem
We all know that achieving better alignment, synergy and cooperation... Read More
Stop Going to Meetings - 10 Questions to Ask Before Attending a Meeting - Get More Productive
We get invited to attend so many "meetings" but do... Read More
Effective Meetings Begin With a Real Agenda
Everyone knows that an agenda is the key to an... Read More
How to Create a Positive Work Atmosphere
Positive versus Negative WorkplacesWe have all worked in places where... Read More
The Thick Line Between Buddy and Boss
Q: One of my key employees is giving me trouble.... Read More
The Retailers Calendar
The Julian calendar we use to pass the time every... Read More
Group Meeting Disrupters
MEETING DISRUPTERS: If two participants are carrying on a personal... Read More
Multiple Channels, Multiple Times
I've just been reading about the frustrations of a Human... Read More
Prioritise Your Day - Keep Focus - Win!
Whether you run your own business or manage a team,... Read More
Innovation Management: What Problem Is Being Solved?
Creativity can be defined as problem identification and idea generation... Read More
Help for the Meeting-Weary Manager
Most of us have found ourselves working on a team... Read More
What Every HR Manager Should Know About Hiring Productive Employees
The characteristics of job applicants have a strong influence on... Read More
Management Procedures Usability ? How to Improve
Are your people consistently following your procedures? Each year, organizations... Read More
The Importance of Business Goals
For you to get where you want to go, there... Read More
How to Coach Your Emplyees and Increase Motivation
It is easy to spot the difference between a work... Read More
Five Essential Hiring Practices
Recruiting and hiring are often done in haste, leaving the... Read More
Managers Who Spend PR $$ Wisely
If you are a department, division or subsidiary manager, your... Read More
How to Set Up a Conference Call
The methods in which you set up a conference call... Read More
The Thick Line Between Buddy and Boss
Q: One of my key employees is giving me trouble.... Read More
Allowing Employees Responsibility
Merely assigning a task with detailed instructions is not effective... Read More
Show Me the Money!
Are you ready to raise money for your startup?Leslie Mitts,... Read More
Innovation Management ? Emotion, Habit, and Culture can be Hard to Change!
Creativity can be defined as problem identification and idea generation... Read More
Todays Employees and Their New Needs: What You Need to Know
Today's employees are not only interested in security or in... Read More
11 Strategies on How to Work in An Open Plan Environment
Many work environments now are open plan, with only a... Read More
Safety Policy Sample Outline
Writing a safety manual is a tough job and most... Read More
How to Make a Difference Every Day
Every day, everyone can make the world a better place.... Read More
A Sense of Humor in the Workplace ... Is it Me? Or, was that not funny?
When I was first initiated into Corporate America, I had... Read More
Performance Appraisals: Nightmares or Sweet Dreams
Some managers think of performance appraisal meetings and recollections of... Read More
The Seven Cs: Partnership Danger Signs - Competitive, Not Complementary Action
A series of articles exploring the seven critical areas that... Read More
Are Your Marketing Pieces Up to Date?
The other day someone asked me for one of my... Read More
Using Employee Opinions Effectively When Designing HR Programs
Using Employee Opinions Effectively When Designing HR ProgramsEmployee opinion is... Read More
The 20/60/20 Rule Of Leadership. Dont Go Solving The Wrong Problems
Several decades ago, a passenger jet approached a Florida airport... Read More
Business Knowledge Management
In the last few years a lot has been written... Read More
Solving the Problem Solving Problem
The meeting started like a hundred others before. There were... Read More
Choosing the Right Corporate Training
According to a Gallup Poll, 80 percent of employees said... Read More
To Outsource or Not to Outsource
In these days of restricted head count and tight budgets,... Read More
Tales from the Corporate Frontlines: Improving Workplace Safety
This article relates to the Safety and Working Environment competency... Read More
Focus Leads To Nonprofit Success: Is Your Organization Rowing or Drifting
Picture yourself standing on the bank of a river watching... Read More
Business Management |