Getting to Consensus

The need to get people in an organization to pull together comes out often in discussions about communication.Let's think of it as getting to consensus, to roll a bunch of similar issues into one ball. Further, let's think of getting to consensus as a process. That is, something that happens... Read More

Employee Turnover: Seven Reasons Why People Quit Their Jobs

There are many reasons why good employees quit and go to another company, perhaps even your competitor. Most of the reasons start with management and most are preventable. Good people don't leave good companies, they leave poor managers. Here are seven reasons. Are they prevalent in your organization? Management... Read More

13 Comments on Bad Meetings

Bad meetings are a cultural malady that senior executives pass on to new employees.Long pointless meetings are useful in that they keep incompetent people from interfering with those who are working.An employee who needs permission to buy a box of paperclips can spend tens of thousands of dollars worth of... Read More

Performance Evaluations Can Be Beneficial

THE PERFORMANCE REVIEW MEETING: It's a fact - most supervisors and employees have negative feelings toward performance appraisals and appraisal interviews. It's often necessary to shift people's thinking from the perception that the interview is a time of judgment to the perspective that supervisors can provide support and direction to... Read More

Using Outlook to Count Responses

Here's a productivity tip that will save you a lot of time and trouble if you need to collate responses from staff for any reason, especially if you work for an organisation with a lot of staff.Case Study: I worked for a financial institution with 3,000 plus employees and had... Read More

Management Consultants, Creativity, Innovation

Most firms have intelligent, capable, knowledgeable managers who are very good at day-to-day problem solving. So why do they need management consultants? There are occasions when consultants bring in specialist competencies, but if that is not the case then their value only really lies in their outside perspective - their... Read More

Tales from the Corporate Frontlines: The Organizational Structure of Our Growing Business

This article relates to the organizational structure competency, commonly evaluated in employee satisfaction surveys. It shows how structural concerns can affect the typical employee workday, as well as feelings towards your organization's management hierarchy and reporting structure. A healthy organizational structure is one that arranges the activities of the enterprise... Read More

Terrible Meetings - Ten Ways to Spot Them!

Sometimes, better than giving advice about how to run things well, it can be useful to have a hit list to notice to help you identify when things are less than productive. Meetings can be hugely productive, especially if you keep a sharp eye out for these Ten things:-No AgendaWhen... Read More

Workplace Violence - People are Dying Going to Work

Workplace violence has become a tragic reality today. From minor instances of harassment to homicide today's workplace is littered with danger.Violence can be described as the unjust or unwarranted use of force and power. Many people in their workplaces are the victims of violence, including verbal abuse, threats, harassment, physical... Read More

Strategies for Planning and Conducting Effective Meetings

Did you know that business executives spend about half their time sitting in meetings? In fact, 40 to 50 percent of their working hours are consumed by meetings, according to a study by the Annenberg School of Communications at UCLA and the University of Minnesota's Training & Development Research Center.Meetings... Read More

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Popular Business Misconceptions Cost You Money!

Faulty information costs you money! Which of these popular business... Read More

Innovation Management: The Time Factor

Creativity can be defined as problem identification and idea generation... Read More

Managing After Downsizing

So, you survived the downsizing. Your company did something that... Read More

Get More Impact From Your Annual Conference

How can you get more attention for your conference and... Read More

I Cant Use This Approach Unless My Boss Does - Power, Accountability, and Consequences

People who work with us often struggle with this dilemma:... Read More

Diversity in the Workplace

As you look around your office, is everyone just like... Read More

Tales From the Corporate Frontlines: An Unexpected Benefit

This article relates to the Compensation and Benefits competency, commonly... Read More

Smart Hiring: What Makes the Right Employee?

Good hires do not happen by accident or luck. In... Read More

Compensation and Six Sigma Black Belts

One of the more ambiguous elements of a Six Sigma... Read More

Tales from the Corporate Frontlines: Training is in the Eye of the Beholder

This article relates to the Training competency, commonly evaluated in... Read More

Computer Consulting 101 Hiring Tips (Part 1 of 2)

Does your business need the services of a computer consulting... Read More

Hold Your Applause!

It's amazing what you can accomplish if you don't care... Read More

The DNA of Motivation

It really is about motivation. After all, what impels someone... Read More

Finding Proactive Solutions: A Key to Demonstrating Your Management Fitness

In my book Talking Points: 25 Tips for Clear, Credible... Read More

Directed Introspection

One of the greatest obstacles to progress can often be... Read More

Getting Software Developed for Your Business

At some point, your business is going to need to... Read More

CEOs Are Great, Top CEOs Are Greater

People in leading positions are often in a dilemma: on... Read More

Challenge of ERP Implementation: Q and A with Rick Maurer

Question: ERPs seem like a good idea, so why is... Read More

Quality Improvement is Free

The point of a quality improvement program should not only... Read More

Employee Orientation: The 90 Day Difference

Why do some new managers succeed while others fail? It... Read More

How Your Feelings and Those of Your Employees Can Make The Difference

How we feel is really more important than what we... Read More

New UK Laws on Staff Dispute Resolution and Disciplinary Procedures

October 2004 saw the introduction of the Employment Act 2002,... Read More

The Seven Cs: Partnership Danger Signs - Communication Breakdown

An ongoing series of articles exploring the seven critical areas... Read More

Organizational Structure, Creativity, Innovation

Organizational structure can inhibit or foster creativity and innovation. The... Read More

Three Business Lessons From The US Postal Service

There was a buzz in the air recently about the... Read More

The Crisis of Modernity

Since the beginning of the industrial era our world has... Read More

Employee Retention: Keeping the People Who Keep You in Business

The retention of highly skilled knowledge workers is one of... Read More

The Seven Cs: Partnership Danger Signs - The 4th C: Cumulative Money Problems

A series of articles exploring the seven critical areas that... Read More

Take the Easy Route - Delegate

It was 2.30 am. It was cold and dark and... Read More

Issue Management Methodology for Tracking Project Issues

1. What is an Issue?An issue is an incident, circumstance,... Read More

The Few & the Many: Free Trade, Outsourcing, & Communication

Have you noticed that some sound ideas get bad publicity?... Read More

Employee Discipline: How to Nip Problems in the Bud

Are you uncomfortable with delivering disciplinary action, even involving employees... Read More

How To Learn Great Management from Our Kids

Learning comes from many places. And one of the most... Read More