Time for Change - Clearing the First Hurdle

"Here is Edward Bear, coming downstairs now, bump, bump, bump on the back of his head, behind Christopher Robin. It is, as far as he knows, the only way of coming downstairs, but sometimes he feels that there really is another way, if only he could stop bumping for a... Read More

Seven Cs to Avoid Procedure Writing Errors

You do your best to make sure your organization is operating as effectively as possible. But if your policies and procedures are incomplete, outdated, or inconsistent, then they are not driving the performance improvement they should. When employees try to use incomplete or undefined procedures, waste and costly errors soon... Read More

Summertime Blues

It's hard to believe the year will be half over in just a few weeks. All the planning you did is either turning out great, coming along slowly but surely or hasn't really gotten off the ground because other issues keep getting in the way.With so many things to distract... Read More

What Your Employees Want You to Know (But You Might Be Afraid to Ask)

This is a challenge for every company owner and manager. You have tremendous plans for growth and expect a lot of your employees. But do you know if the company is meeting your best employees' expectations? Are you providing the type of environment that supports high productivity and high quality?... Read More

Effective Meetings by Phone - Part 2, How to Hold a Teleconference

Even a well-planned teleconference can go poorly. Some people treat any meeting as a casual social activity instead of as a serious business project. And a teleconference brings special challenges because people attend them in the privacy of their office without being able to see or be seen by the... Read More

Factoring Financing: How to Grow Your Business Without Debt or Loans

What is factoring?Accounts receivable financing, also known as factoring, is a powerful financial tool that has fueled the growth and success of a number of companies. Factoring enables companies to capitalize on their unpaid receivables by selling them to a factoring company for immediate payment. With factoring, companies immediately get... Read More

Sharing the Reins: 10 Reasons To Sell Your Company To Your Employees

In 1987 I sold my business, South Mountain Company, to my employees (and myself). My sole proprietorship became an employee-owned cooperative corporation. It was a hinge point in the history of the company. Ownership has become available to all employees, enabling people to own and guide their workplace. The responsibility,... Read More

Meetings and Road Trips

Managing a meeting is like setting off on a long car trip with friends or family. You need to plan your route, pay attention to the rules of the road, consider what will keep your passengers engaged and occupied, and always remember you have to get back home at the... Read More

Problem-Solving Success Tip: Measure the Right Things.

Measure the right things. It's not enough just to measure-you have to measure the right things.A common measurement trap is to measure something because it's "interesting." If knowing a measurement won't change anything (e.g., help you make a decision, verify an assumption or prove the problem is solved), then don't... Read More

Are You in Control of Your Practice or Does it Control You?

One of the most common complaints that business owners have today is that they feel their practice is running them and that they're being pulled in every direction instead of really running the business themselves.Well, I'd like to tell you, when I was in practice I experienced the same thing.... Read More

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Performance Reviews That Actually Improve Performance

Employee performance reviews are one of the most dreaded tasks... Read More

Does Your State Like To Keep Your Workers Compensation Secrets Hidden?

Workers compensation secrets are hidden deep within piles and piles... Read More

Tales From The Corporate Frontlines: Job Security in Todays Workplace

This article, Job Security in Today's Workplace, was part of... Read More

Four Steps to Better Performance Reviews

Direct reports-people who need direction and leadership-rely on their leaders... Read More

Uncovering the Secrets to Effective Performance Management

In many ways there are no secrets to implementing effective... Read More

Organizational Culture, Creativity, Innovation

It can be concluded with great certainty that certain organizational... Read More

Overcoming Perfectionism

Perfectionism can get in the way of building or marketing... Read More

Time Management and Team Development - The Yes and No of It

Sometimes.In fact making some small changes to the circumstances when... Read More

Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk Part 3

To develop and deliver a great Leadership Talk, you must... Read More

Employee Success! - 7 Ways Feedback Works

By sharing how well you are doing and how well... Read More

Commercial Collections Billing Practices Advice

Swiftness is the key to collecting past due commercial accounts... Read More

Got A Meeting Planned? Ask This Question

Meetings ? they are a fact of our business lives.... Read More

10 Fundamentals for Effective Meeting

Here are ten fundamental concepts that characterize an effective meeting.Definition:... Read More

Gift Giving for Business a Major Headache

Corporate gifting is a big headache for most business owners;... Read More

The Myth Of Relationship Selling Revealed At Last

The second you quit being the 'best deal' for your... Read More

CEOs Role in Family Business

I first met Roland (not his real name) in 1972.... Read More

Top 7 Methods to Empower Employees

How many times have you asked someone to do something... Read More

Protect Your Computer System with a Comprehensive Security Policy

The most difficult part of creating a Security Policy for... Read More

Tales from the Corporate Frontlines: A New Managers Tale

This article relates to the Manager/Supervisor competency, commonly evaluated in... Read More

Identifying Candidates for Leadership

A critical task in the succession planning process of any... Read More

Rapport - How to Build it with Your Team

I've often heard managers say - "My door is always... Read More

A Fast and Simple Way to Update Your Business

You open your computer, the flashing button says, "We have... Read More

Make Change Easy - Get Involved!

There are wild variances in how much involvement organisations are... Read More

Saying One Thing, Doing Another...

This week I was asked to speak at an internal... Read More

The Top 10 Requirements for Your Business to Become and Remain Profitable

We live in a relentlessly competitive world. The daily pressure... Read More

Working with Hearing Impaired Employees - Giving Them a Fair Go

Hearing impaired people often encounter difficulty at work because their... Read More

Print Buying Consultant

Ten Money Saving Tips for Print ManagersDespite their stated desire... Read More

Quick Tip - Effective Meetings Earn a Profit

Most people treat meetings as a free resource that can... Read More

Selecting A Collection Agency

If you run a business, you are sure to have... Read More

How Managers Can Turn Failures Into Successes

Although there are real, external reasons for managerial difficulty ?... Read More

Invoice Factoring for Goverment Vendors

Assignment of Claims Act of 1986"....What does this mean for... Read More

Invite Self-Managed Staff

"Treat people as if they were what they ought to... Read More

Six Sigma Training 101 ? Better Management Basics

What is Six Sigma?Six Sigma is a quality management program... Read More