Innovation Management ? some ideas are better than others

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to... Read More

Tales from the Corporate Frontlines:Choosing an Effective Employee Recognition Program

This article relates to the Recognition competency, commonly evaluated in employee satisfaction surveys. It tells the story of how one company found the right recognition program by paying attention to employee feedback. This competency also explores what type of behavior is appreciated and rewarded within your organization. Studies show that... Read More

How Your Business Can Pick A Software Developer

Eventually, your business is going to need to have some software development. Your business is unique - you can't rely on a huge, faceless corporation to handle your unique needs with a shrinkwrapped, mass produced, production-line solution. You need custom software, and to get it, you'll need to pick an... Read More

How To Get What You Really Want

As a small business owner, entrepreneur or independent professional, it's important to make plans. It's also important to have the time to let things happen. Only you can decide what is to happen in your life. Here is a method that may work for you. You have nothing to lose.Start... Read More

The Diamond Cutter

Geshe Michael Roach is a Princeton graduate and a Buddhist monk. After graduation, he spent seven years studying the wisdom of Tibetan Buddhism. At the suggestion of his teacher, he joined a fledgling diamond business in New York to test his ideals in real life. He stayed with the business... Read More

5 Ideas To Leverage The 3 Stages Of Career Development In Your Organization

In most industrialized nations, the average age a student graduates from high school is 18 years old and the average retirement age is 65 years old ? a difference of 47 years. On average, most people work 40 to 50 years of their lives. It is well established that during... Read More

Smart Staffing Practices: Don?t Confuse Activity with Results

Does your hiring process consist of proven practices or just a hodgepodge of activities that get into gear when someone says, "I need more people" or "Sally has left and we need someone to take her place NOW?"Smart hiring is more than running ads, screening, interviewing and checking references. It... Read More

Management Coaching to Improve Relationships with Work Associates

As a recent employee to your job, you are becoming familiar with the work environment and your work associates. You have met the boss on two occasions; your interview and one time when he or she demanded that you finish a client's report. Your boss's unapproachable nature makes you feel... Read More

Lessons From Innovative Companies

What do the companies 3M, Polaroid, and Walt Disney have in common? All have innovation in their blood. All encourage an innovative spirit at every level of their organization.For example, 3M has a goal to derive 30% of revenues from products less than 4 years old. Research staff spend 15%... Read More

Forget The Sandwich Technique

Do you remember being told to use the "sandwich" technique when you needed to reprimand someone? Let me give you an example:"Fred, I'm really pleased with how you've been progressing since you joined us and you're doing a great job. However you're not getting your reports in on time and... Read More

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Managing Change - Get it Right

In any event, getting the process right is a vital... Read More

Make Them GLAD Youre Their Boss

Criticism has the power to do good when there is... Read More

Lets Make Training More Interesting!

Many HR managers believe that by sending their workers to... Read More

Boost Your Leadership Skills By Disciplining Yourself In The Way Of The Question Mark

I'm often asked to come in to organizations and give... Read More

Overcoming Perfectionism

Perfectionism can get in the way of building or marketing... Read More

Executives and Emotional Self Awareness

A major problem impairing an executive's performance is his Emotional... Read More

The Seven Cs: Partnership Danger Signs - The 5th C: Control Issues

A series of articles exploring the seven critical areas that... Read More

Top Ten Things About Creating a Business Vision

To visualise where you are going, is deeper and more... Read More

Spinning Gold from Straw: Low-Cost Employee Retention and Motivation Tools in a Changing Economy

New York, NY, February 25, 2005 ? Employee retention and... Read More

Tales from the Corporate Frontlines: Improving Workplace Safety

This article relates to the Safety and Working Environment competency... Read More

Bye-Bye Boring Meetings! Make Yours Remarkable!

It's the middle of the night. You've woken up with... Read More

5 Ways to Work More Effectively With Your Administrative Assistant

Stop hiring new administrative support staff. And learn how to... Read More

Great Employees = Passionate Consumers

Companies spend millions of dollars each year identifying their brand,... Read More

Time Management Tips for Managers

Late last year I was presenting a workshop for the... Read More

New Job, New Culture: Do You Fit In?

It seemed like a good decision at the time. A... Read More

In Leadership, The Critical Convergence Drives Great Results

The Leader's Fallacy lives! We subscribe to the Fallacy when... Read More

Help for the Meeting-Weary Manager

Most of us have found ourselves working on a team... Read More

Group Discussion Guidelines

DISCUSSION METHODS: There are two basic types of discussion methods;... Read More

Project Management, A Forgotten Perspective

Effective project managers know how to get the job done,... Read More

Nonprofit Performance: Outcome Measurement Can Be A Good Thing

Does the idea of program evaluation make your stomach churn?... Read More

The Boss Didn?t Understand Why His Staff Wasn?t Reading His Mind

Many people believe that everyone sees the world exactly the... Read More

Dont Sweat the Small Stuff with Your Credit Policy

Do you know how many customers you have that are... Read More

Medical Collection. How Organized is Your Office?

At one time or another, all of us have experienced... Read More

How to Create an Operations Manual

An operations manual can act as a tool for training... Read More

OJT - On The Job Training

IntroductionManagers have two powerful ways of improving the performance and... Read More

Why Your Company Needs An E-Mail Policy

Everyone at the office thought that using the company e-mail... Read More

Why Training Fails

Sometimes when I conduct my workshop on Effective Meetings, one... Read More

Jewelry Use by Employees

Many companies have dress codes, which include jewelry. Some companies... Read More

Performance Appraisals: Nightmares or Sweet Dreams

Some managers think of performance appraisal meetings and recollections of... Read More

Training and ROI (Return On Investment)

Statistics consistently reinforce that the biggest challenge in today's contact... Read More

Tales From The Corporate Frontlines: Job Security in Todays Workplace

This article, Job Security in Today's Workplace, was part of... Read More

How to Beat the Turf Mentality

Want to hear a fascinating story? Let's sit in at... Read More

Discover the Astonishing Power of Words Today!

Picture all the people you know who are dynamic, successful... Read More