Problem Solving the Problem Solving Meeting
We go to meetings to share information, to report on project status, to make decisions, to get the free lunch, and because we were invited. (Sorry that I digressed). This is only a partial list ? there are many other valid reasons for holding meetings.Perhaps the most common and best... Read More
The 10 Realities of Change
I've seen several articles that begin with lines like "the only constant today is change." I assert that change that is constant can't really be called change. It's simply a new reality. It's time that we accept that things simply don't stay the same and speed to change is the... Read More
Employee Retention: Its a Changing Game
As a management consultant, I have seen some poorly conceived retention policies at otherwise well-run companies. The philosophies underlying these policies lack some basic knowledge of two things:1. human nature, and2. the changing world around usHuman NatureLet's start with human nature. The practice of management requires an understanding of how... Read More
Radical Creativity from Incremental Creativity ? large movements from small changes
Positive radical movement is the holy grail of nearly every decision maker. Every CEO wants to radically shift his profit and loss statement into the black, every inventor yearns to find the next killer gadget and every screenwriter wants to make the next significant leap in film.Radical creativity (also known... Read More
Communication: Managements Responsibility
I've just watched, again, an episode in the Back to the Floor television series, which aired on the BBC (United Kingdom) and PBS (United States). Once more, communication turned out to be a key issue, as it often does in business stories.If you're not familiar with the series, it features... Read More
People Skills: Eight Essential People Skills
Being able to communicate effectively with others requires people skills, and here's eight essential ones:1. Understanding people People not only come in all shapes and sizes, but they come with different personality types as well. You may want to brush up on how to communicate with the four main... Read More
Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk Part 3
To develop and deliver a great Leadership Talk, you must understand that every Talk has three important parts. (1) Audience Needs. (2) Strong Belief. (3) Action.(1) Audience needs: The first step in putting together a Leadership Talk is to understand the needs of your audience. As I explained in Part... Read More
Multiple Channels, Multiple Times
I've just been reading about the frustrations of a Human Resources manager. He's tired of having to answer the same questions about benefits over and over again.I understand that, having been on both sides of the issue, both as a consumer of benefits and in communicating about them on behalf... Read More
Take Your Firm to the Next Level
So you did such a good job in 2003 at bringing in new clients to your firm that you're swamped with business, your firm is large and growing, and all parts of your marketing system are in place and running smoothly? Congratulations - you're off to a great start for... Read More
Can A Business Still Be Profitable When People Skills Are Absent?
In our current world of rapid and amazing technological advances, many entrepreneurs have managed to dramatically limit the need for staff in highly profitable operations of all kinds.It is therefore tempting and believable to imagine that with every passing day, the need for people skills is diminishing. In fact most... Read More
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How to Keep a Good Employee: Look, Listen, Learn
Recently a client told me a wonderful story about how... Read More
This Old Business
Not long ago I was asked to come out and... Read More
Creativity and Innovation Directors, Consultants and Managers
Creativity and Innovation is essential for competitive advantage, yet the... Read More
Credibility - A Golden Key to Becoming More Influential
You have been named a new leader in your organization,... Read More
Turn Your Speech Into A Leadership Talk
My experience working with thousands of leaders world wide for... Read More
Great Hires: Avoid Costly Mistakes
Picking people for a job is like going... Read More
Do You Hear That?
I read a report in the Toronto Star stated that... Read More
Budgets that Damage - The Downsides of Making the Numbers
In my organisational career, I had budgets from the age... Read More
Smart Hiring: What Makes the Right Employee?
Good hires do not happen by accident or luck. In... Read More
Why We Judge
Judgment is the process of forming an opinion of something... Read More
Five Ways to Turn Resistance into Opportunity
Resistance. It isn't something people cherish or enjoy encountering. We... Read More
Planning Your Recruiting Efforts Can Help You Find Great Employees
Today, companies have an ever-expanding list of options available to... Read More
Want to Manage Your Time? Get Real!
You know the drill - the ridiculous deadlines, the relentless... Read More
Plan for Business Success - 6 Reasons to Succession Plan
Succession Planning provides many valuable assets to your business. Yet... Read More
Bye-Bye Boring Meetings! Make Yours Remarkable!
It's the middle of the night. You've woken up with... Read More
Five Reasons Why Leaders Fail to Create Successful Change
A bold title, don't you think? I mean, change is... Read More
10 Fool Proof Ways To Intensify Your Profits
1. Create benefit intensifiers for your list of ad copy... Read More
Meetings: Don?t Just Show Up, Stand Out and Shine
Meetings, whether they're regularly scheduled routines in your company or... Read More
Running Successful Meetings - The Key Steps To Getting It Right
We all complain about meetings which are a waste of... Read More
Leadership Styles - the Ten Top Qualities the Best Leaders Show
Top leaders...Are Visionary Top leaders have a very clear understanding... Read More
Influencing the Organisation
There is a saying about management that suggests some managers... Read More
CEOs And Boards Are Locked In A Spiral Of Doom
American CEOs are dropping like flies. Boards, armed with new... Read More
Hold Your Applause!
It's amazing what you can accomplish if you don't care... Read More
How To Decrease Downtime and Increase Productivity
All maintenance activities of the workforce must be documented, this... Read More
Strategic Clarity for Communication Management
Over the past few weeks I've been developing plans for... Read More
Business Innovation ? Core Competency and Competitive Advantage
Creativity can be defined as problem identification and idea generation... Read More
The Punitive Approach to Marginal Performers
MANAGING A MARGINAL PERFORMER: Often a marginal performer, even after... Read More
Recycling, Reverse Logistics and?..Candy
The candy box is a container for all your favourite... Read More
I Am Not A Number - Why Too Many Change Projects Fail
Many of you will recognise this quote from the 1960s... Read More
Use Noncompete Agreements To Protect Your Business
Q: One of my former employees has launched an online... Read More
The High Cost of Employee Turnover Among Project Managers
Imagine for a moment this scenario from a frustrated Senior... Read More
Tales from the Corporate Frontlines: The Role of Character in Leadership
This article relates to the Senior /Top Level Management competency,... Read More
Get Meeting off To a Great Start
When asked what part of their job they find a... Read More
Protect Your Organizations Proprietary Information
The other day one of our overseas clients called in... Read More
Loyalty, Motivation And Work-Life Balance
Managers who aren't loyal to their people can't expect loyalty... Read More
Training and ROI (Return On Investment)
Statistics consistently reinforce that the biggest challenge in today's contact... Read More
Management to the Vision-Contribution and the Role of Compliance
As a manager our role is to:1. Establish the vision,... Read More
Involving People Gave Us the Improvements We Needed
We had a problem with handling materials in a production... Read More
Treat Employees Fairly, Car Wash Entrepreneur sets Industry Standards
I believe that whether corporations expense their stock options is... Read More
Work Environment Tidbits
Color is a big factor effecting all indoor... Read More
The Truth?
The pure and simple truth is rarely pure and never... Read More
6 Steps To Effective Management During Change
Take the pain out of gain and decrease the upheaval... Read More
Why Good Enough... Isnt
About a year ago, I had an opportunity to have... Read More
Managing Creativity - An Oxymoron! Not
Interrogated on a beach in Barbados by friends insistent that... Read More
Future Business Success - What Does Good Look Like?
When you know you need to shift up a gear,... Read More
How To Write Commercial Collections Letters
It is sometimes valuable to bring the sales manager into... Read More
Forget The Sandwich Technique
Do you remember being told to use the "sandwich" technique... Read More
Building Shareholder Value Through Your People
Increasing shareholder value is the most important driver for organisations... Read More
Ten Steps to Take the Work out of Work ? Replicate Yourself!
They say that management can be a lonely place. A... Read More
Gift Giving for Business a Major Headache
Corporate gifting is a big headache for most business owners;... Read More
Are You in AWE of Your Employees?
Employers have become so concerned about seeming "unfair" or worse... Read More
Innovation Management ? Innovation or Profit?
Creativity can be defined as problem identification and idea generation... Read More
New UK Laws on Staff Dispute Resolution and Disciplinary Procedures
October 2004 saw the introduction of the Employment Act 2002,... Read More
Supervisor-Employee Relations: Tips For Managers
Supervisor-employee relations are a critical part of a work place... Read More
Procrastination and JDI!
In a management role procrastination can seriously hold back progress... Read More
Smart Choices: How to Hire the Best
Your organization's continued growth and success depend on making smart... Read More
Firing Someone Without Resentment
Firing, sacking, letting go or terminating people is unpleasant. There... Read More
Stomp Out Leeches In Your Company
Recently, I felt appalled to see a political candidate running... Read More
Five Tips for Analyzing an Income Statement
In today's article, we'll be looking at the income statement,... Read More
The Narcissist in the Workplace
To a narcissist-employer, the members of his "staff" are Secondary... Read More
Time Management Tips for Managers
Late last year I was presenting a workshop for the... Read More
Warning! Meeting In Progress; May Be Hazardous To Your Career
There ought to be a sign posted on every closed... Read More
A Renewed View of the Modern Business Culture
Life can sometimes be unexciting if not refreshed by the... Read More
Choosing the Right Corporate Training
According to a Gallup Poll, 80 percent of employees said... Read More
Identifying Candidates for Leadership
A critical task in the succession planning process of any... Read More
Why Free Agent Thinking Is Good For Your Company
It's no secret! Day after day the news is riddled... Read More
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