5 Steps to Continuous Process Improvement
Part One of Creating Well-Defined Processes SeriesWhat if your sales increased from $100,000 to $110,000 per day and your profit increased from $10,000 to $11,000 ? did you improve by 10%? The answer might shock you...Because the answer is no. No improvement occurred. In fact, your process deteriorated. Sure, revenue... Read More
Conquering the Number One Problem in Business--Poor Communication
The Number One problem in business is poor communication: between coworkers, with clients, across functional areas, up the food chain. When I ask anyone I meet "What's the one thing that causes problems in your company?" the answer is always Communication: poor communication in relaying instructions, miscommunication because of irresponsible... Read More
A Leadership Screw Driver: The 90 Day Improvement Plan
I was talking with first-line supervisors in a utility company about how to deal with poor performing employees."You've gotta put the screws to him!" suggested one supervisor to his colleague who was having trouble managing one particular poor performer."I've put so many screws to him he's dead weight!" the supervisor... Read More
Tales from the Corporate Frontlines: The Organizational Structure of Our Growing Business
This article relates to the organizational structure competency, commonly evaluated in employee satisfaction surveys. It shows how structural concerns can affect the typical employee workday, as well as feelings towards your organization's management hierarchy and reporting structure. A healthy organizational structure is one that arranges the activities of the enterprise... Read More
Time-Wasting Problems - One Question to Move You Forward
In any organisation, progress is frequently impaired by the time taken up to resolve problems that occur again and again - usually with people's performance (or not!). At a macro level, there could just seem to be 'lots of problems', which is a symptom in itself. On a micro level,... Read More
Influencing the Organisation
There is a saying about management that suggests some managers are so focussed on the details of a business, that when the Titanic was sinking those particular managers were still straightening chairs in the dining room. Whether we love 'em or hate 'em, managers are here to stay, and their... Read More
Temporary Employees and Operational Problems; Your Use of Temps Might Reveal Warning Signs
A recent Washington Post article, described the life of temporary employees working at an automobile plant in Kentucky. Working at a fraction of what permanent employees make at the plant, some employees had been working as temps for extended periods, as long as three or four years, when early indications... Read More
What Every Manager Should Know About How to Become An Effective Executive
In his book, The Effective Executive, Peter Drucker pointed out that the effective executive is the person who focuses on making a contribution.This focus on the making of a contribution is the key. And the key to effectiveness comes in three areas:1. in a person's work, its content, its level,... Read More
Motivating For Higher Performance
Employee motivation is probably the most important single manageable factor for success and profitability of all the facets of specialty store retailing. It is too vital to be handled on a hit or miss basis, depending on the whim or spirit that stirs the store owner or manager from time... Read More
This Old Business
Not long ago I was asked to come out and take a look at a business that had been around for about 10 years... but the owner was frustrated with the amount of money he was making.Here is the story of a natural food retail store located in New York... Read More
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Time Management Tips for Managers
Late last year I was presenting a workshop for the... Read More
Leadership Style: What Makes A Good Boss?
In today's competitive environment, companies realize that a good boss... Read More
Industry Analysis Section of Your business plan
Writing a Business Plan for your next entrepreneurial endeavor is... Read More
Building Shareholder Value Through Your People
Increasing shareholder value is the most important driver for organisations... Read More
Quick Tips On Bringing Out The Best In People
Want to bring out the best in people?Edward W. Smith,... Read More
Innovation Management ? Eliciting Dominant Ideas
Creativity can be defined as problem identification and idea generation... Read More
Dont Get Side-Tracked By The Nay-Sayers
You, the Entrepreneur, are 'normally' a type-A individual. One who... Read More
Gift Giving for Business a Major Headache
Corporate gifting is a big headache for most business owners;... Read More
Difficult Employees-Poor Performance - 10 Tips for Dealing with it in the Workplace
I personally struggle with the term 'managing people' - because... Read More
Dont Take New Hires for Granted
Hiring good people is only half the battle. The other... Read More
Top 7 Methods to Empower Employees
How many times have you asked someone to do something... Read More
What to do When You receive a Bad Check
As a small business operator, personal checks may be one... Read More
Great Hires: Avoid Costly Mistakes
Picking people for a job is like going... Read More
Manufacturing Capacity as a Commodity
Excess capacity in an automobile plant at Ford, Chrysler, Toyota,... Read More
Will a Workplace Bully Bankrupt Your Company?
Safeguard Your Company Against Harrassment ClaimsTwenty-five percent of employees suffer... Read More
Make It Easy to Reply - Voice Mail That Works
If you are like most business people, voice mail has... Read More
Innovation Management ? Emotion, Habit, and Culture can be Hard to Change!
Creativity can be defined as problem identification and idea generation... Read More
Diversity in the Workplace
As you look around your office, is everyone just like... Read More
The Top 10 Requirements for Your Business to Become and Remain Profitable
We live in a relentlessly competitive world. The daily pressure... Read More
Outsourcing Problem Analysis
As an HR professional, you have responsibilities in several broad... Read More
Outsourcing Quiz: Cheap Vs. Good
Someone can say, 'Why do you oppose this?' So I'd... Read More
Listening Strategically
Usually, we're most interested in communicating outwardly; getting our messages... Read More
Managing People - No One Shows You What To Do
Imagine the following scenario - you pay a visit to... Read More
How To Own A Business... Instead Of A Job
Every business is run by someone who took on a... Read More
Creativity and Innovation Management ? Motivation and Management Layers
Creativity can be defined as problem identification and idea generation... Read More
Creativity and Innovation Management - Core Competencies and Competitive Advantage
Following is a brief definition of core competencies and competitive... Read More
Big Company Intelligence on a Small Company Budget
Information is the lifeblood of the economy. That's especially true... Read More
Dont Wait for Tax Time to Look at the Bottom Line
A curious thing happens to entrepreneurs in the spring of... Read More
Deciding What to Delegate
DECIDING WHAT TO DELEGATE: Once the benefits of delegation are... Read More
Loyalty, Motivation And Work-Life Balance
Managers who aren't loyal to their people can't expect loyalty... Read More
Problem-Solving Success Tip: Whatever You Do, Do It on Purpose
Decision-making shows up throughout the problem-solving process. The decisions may... Read More
Project Managment: Land the Plane Stop Doing and Start Succeeding
We all spend time on planning vacations. If it's not... Read More
Stomp Out Leeches In Your Company
Recently, I felt appalled to see a political candidate running... Read More
Effective Email Communication
Email, when used properly, can generate additional direct sales and... Read More
Is ISO 9001 2000 Right For My Business?
Firstly you should decide your own reasoning behind considering ISO... Read More
50 Great Ways to Motivate and Not Break the Bank
Quick, Easy, and Even Fun! 1. Smile, say "Hi! How... Read More
Quick Tip - Effective Meetings Earn a Profit
Most people treat meetings as a free resource that can... Read More
The Golden Key to Meeting Success
We all attend many meetings. I'm sure you have been... Read More
Islam in the Workplace
Suggested practice for HR personnelMuslims now form one of the... Read More
Make Them GLAD Youre Their Boss
Criticism has the power to do good when there is... Read More
Using an Appraisal to Benefit Your Organization
PERFORMANCE APPRAISALS BENEFIT THE ORGANIZATION:Appraisals help spot employees with potential... Read More
How to Create a Positive Work Atmosphere
Positive versus Negative WorkplacesWe have all worked in places where... Read More
Do Customers Like the Feel of Your Organization?
In two recent articles "Some Evidence of How We Are... Read More
Data Delivers Credibility
Over the past couple of days I've been setting up... Read More
Knowledge Management - Lessons Learned and How To Identify Them
Many organisations use the term "lessons learned" to describe the... Read More
Cheat Sheet; Understanding The MSDS and Your Obligations In The Workplace To Employees
MSDS SHEETSMSDS stands for Material Safety Data Sheets. MSDS sheets... Read More
Lack of Operations Manuals Stunting Your Growth?
Lack of Operations Manuals stunting your growth?CONTENTS:1. Do you lack... Read More
To Thine Own Self Be True--Its Better for Business: What Arthur Andersen Would Say to His Company
As a child, you probably heard, "to thine own self... Read More
Status Quo Pep Talks That Can Threaten Your Leadership
Organizations live and die by results. Yet most organizations get... Read More
An Honest Look at Your Business
There is a difference between being comfortable and being in... Read More
Understanding How Change Has Changed
There seems to be an assumption that change is a... Read More
The DNA of Motivation
It really is about motivation. After all, what impels someone... Read More
Communication: Managements Responsibility
I've just watched, again, an episode in the Back to... Read More
How to Enhance Quality in Your Business
Every business must strive to provide quality products and services... Read More
The Silent Assassin - What to Do When They Visit You?
IntroductionThere are a group of people in the community that... Read More
Quality Standards with ISO 9001
Standardizing Quality SystemsThe ISO, or International Organization for Standardization, was... Read More
Why Half of All Mergers Fail After the Honeymoon Ends
Marriages and corporate mergers in America have at least one... Read More
The Leaders Fallacy May Be Howard Deans Undoing
Howard Dean's tenure as chairman of the Democratic National Committee... Read More
Meetings: Don?t Just Show Up, Stand Out and Shine
Meetings, whether they're regularly scheduled routines in your company or... Read More
MANAGING CRISIS; when you?re too good at it
When you are acclaimed for excellence during times of crisis... Read More
Communication, Feedback, and Participation: Three Easy Tidbits For Smarter Business
On communication: One of the biggest strains on the communication... Read More
Innovation Management ? Reducing Hierarchy
Creativity can be defined as problem identification and idea generation... Read More
Stopping The Brain Drain: How To Capture Key Business Knowledge Before It Walks Out The Door
The verdict is in: More and more baby boomers will... Read More
Try It Out On Your Team First
Wow! You're brilliant! You have a great idea. You've looked... Read More
6 Steps to Effective Communication
Effective leaders are known for being excellent communicators. Here's what... Read More
Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk Part 3
To develop and deliver a great Leadership Talk, you must... Read More
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