Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to... Read More
In the first part of this two part article, I talked about the importance of character in leadership. After all, the best leadership involves the people bonding with the leader in deep, human, emotional ways. The passive way of looking at character is that the bonding won't happen if the... Read More
You need to secure money for your project. You visit venture capitalists to see if you can get that money. A venture capitalist views your project as a pure investment. A venture capitalist has no emotional attachment unlike you. You need to write a proposal that is structured around a... Read More
Why is it imperative to have a company E-Mail Policy? It is simply good business, that's why! In addition, having a clear and detailed e-mail policy in place, one that employees sign and date before they are allowed access through your businesss' computers, is critical to you being able to... Read More
Measure the right things. It's not enough just to measure-you have to measure the right things.A common measurement trap is to measure something because it's "interesting." If knowing a measurement won't change anything (e.g., help you make a decision, verify an assumption or prove the problem is solved), then don't... Read More
This short story, Coworkers Collaborate to Complete Successful Initiative, was part of EngagedMetrics's compilation, Tales From the Corporate Frontlines. It illustrates how important cooperation, collaboration, and communication are to achieving the common goals of a successful organization.Anonymous SubmissionThe company where I work specializes in resolving customer service issues. The results... Read More
OVERCOMING FEAR OF FIRING "It was obvious that this employee could not relate well to clients. But I could not bring myself to fire him.? and while I wavered, things only got worse for everyone in the department." Having to fire someone is one of the most difficult actions any... Read More
It's that time again! Perhaps the most dreaded management practice is the annual performance review. Whenever the subject comes up, out comes the groans from both managers and staff no matter what industry or type of company. Many say appraisals are like having a root canal ? only more painful.... Read More
"Treat people as if they were what they ought to be, and you help them to become what they are capable of being." -GoetheTwo hundred years ago, Johann Wolfgang Goethe, German poet and philosopher, knew how to inspire and interact with others: recognize the best in them and act upon... Read More
With the advancement of computer simulators, anybody can repeat all the business routines before he goes to the field, and have the opportunity of relaxing from the tedious work with numbers. The businessman can concentrate more on the human factors: The Customer Service, the relationships among fellow workers, and self... Read More
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Becoming a manager for the first time can be an... Read More
Mary Poppins describes a style of management which has for... Read More
One of the biggest challenges any business owner or manager... Read More
Why do managers create low morale as a product of... Read More
We all spend time on planning vacations. If it's not... Read More
Interest in the field of human resources has exploded in... Read More
Over 3 of my meetings with 3 business owners last... Read More
The old saying 'You have to spend money to make... Read More
Outsourcing has become a controversial issue and a hot topic... Read More
Re-organizing, re-engineering, re-training, down-sizing, outsourcing, changing-changing-changing. Organizations today think they... Read More
A series of articles exploring the seven critical areas that... Read More
Note: This article was written for a internet business site.... Read More
I have been very fortunate to travel to several countries... Read More
How do you, or would you, communicate in a chaotic... Read More
International business is more complex than ever before. Success in... Read More
Okay, be honest!Are you guilty of sticking in a few... Read More
ACTIVE LISTENING: The most frequent cause of failure in therapeutic... Read More
Why is it imperative to have a company E-Mail Policy?... Read More
The litany of headaches related to the implementation and on-going... Read More
Imagine that you're a sports coach and you need a... Read More
Are you the position or the person?Bosses can lose their... Read More
As a manager, it is your job to ensure that... Read More
Q: Why is a great business like a great marching... Read More
Any IT manager who wants to pursue the IT Service... Read More
To visualise where you are going, is deeper and more... Read More
How many times have the management consultants been 'in' and... Read More
Where there is people there is politics! Bullying is now... Read More
In his book, The Effective Executive, Peter Drucker pointed out... Read More
1st Fact: Interviewing applicants is the most common way companies... Read More
In our fast paced work culture, manned by technology savvy... Read More
You can use this step-by-step method to hire applicants who... Read More
If you sit at a computer for most of the... Read More
Have you ever sat in a meeting where everyone is... Read More
Have you ever worked with someone who always seemed to... Read More
Do this simple excercise, and transform your life.First, Make a... Read More
Recently a client told me a wonderful story about how... Read More
The end of the television season in May included the... Read More
This is a challenge for every company owner and manager.... Read More
Do you ever meet with resistance from other people -... Read More
Hiring the first personal business assistant is an exciting time... Read More
It's the middle of the night. You've woken up with... Read More
You're so excited you're practically bouncing off the walls. This... Read More
One Bad Apple I know what... Read More
Picture all the people you know who are dynamic, successful... Read More
ACTIVE LISTENING: The most frequent cause of failure in therapeutic... Read More
There is a saying about management that suggests some managers... Read More
There are many reasons why good employees quit and go... Read More
US Work Ethic Issues and Lack of serviceWell many... Read More
When you know you need to shift up a gear,... Read More
Modern business faces complex problems; management often calls upon highly-specialized... Read More
If you're one of the many executives struggling with finding... Read More
Managers often ask, usually with exasperation, "How can I keep... Read More
If you are an executive, you may sometimes feel like... Read More
If you have the entrepreneurial spirit (which clearly you have!),... Read More
Employee performance reviews are one of the most dreaded tasks... Read More
Tips for Getting the Most From Your Conference Investment All... Read More
Everyone knows that an agenda is the key to an... Read More
Most executives view offshore outsourcing most of all as a... Read More
The other day one of our overseas clients called in... Read More
Five monkeys were placed in a cage. A banana was... Read More
Some managers think of performance appraisal meetings and recollections of... Read More
A leader's role is to focus on those areas of... Read More
Hiring good employees is not only important to business, it's... Read More
More and more I hear and read about a looming... Read More
A bold title, don't you think? I mean, change is... Read More
Managing for Best PerformanceIn it's simplest form, performance management is... Read More
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