1. No vision. Successful businesses have a clear vision or picture of their business purpose and mission. Your vision serves as a roadmap to help you see where you are today in relationship to where you want to be tomorrow. Your business plan serves as the mechanism that will help... Read More
The term crisis management has different connotations. In this article, I will try to provide pointers that can be used in most situations:Is It A Crisis In The First Place?:This question is important to ask, as there are many situations that go wrong because the right person to handle it... Read More
The reason jobs are often not done right and employees are fired is because of lack of skill. Right? Wrong! Poor communication and ineffective human relations are the major causes. Remember: Communication is a "meeting of meanings." It's getting through to the other person what you mean in a way... Read More
Does this sound familiar? You were hired for the new management position. You were tasked to turn the numbers around. You take some time reviewing the current situation. Now it's time to take a look at the current processes and get your staff together to analyze the data. You tell... Read More
Have you ever noticed french fries taste the same at every McDonald's? The same can be said for Subway and its Italian BMT. How do these fast food icons replicate themselves at nearly 40,000 locations when some eateries struggle to get it right in a single restaurant? The answer is... Read More
For centuries companies have used on-the-job training (OJT). OJT works because it follows much of what we know about adult learning theory. For example, we know:1. Adults learn best when new learning can be applied immediately.2. Much of classroom "learning" is lost because it does not transfer back to the... Read More
Sometimes things just happen. Maybe we lose focus and take our eyes off the ball. Maybe we don't recognize the signs. Sometimes it happens quickly due to a loss of a major customer or loss of a major product line. Sometimes it is a slow, gradual process. Market share seems... Read More
How Companies Are Like FamiliesLike a family, a company is a group of people who have an ongoing relationship with one another. Companies have several things in common with families:1. Families have distinct ways of communicating and degrees of togetherness. For example:? Communication may be overt or covert.? Relationships tend... Read More
What is Neuro-Linguistic Programming?Neuro-Linguistic programme is nothing but the study of human excellence. It is an art. It teaches you to be at the very best. It can change your life once for all. Neuro refers to your nervous system, the mental bridge of senses through which you feel, taste,... Read More
Imagine the following scenario; Ten years ago you decided to quit your job and start your own company. For ten years you worked hard, made sacrifices, and it paid off in the end. One of your first employees, a loyal, hard working employee has been by your side the whole... Read More
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Why risk the embarassment when with a little basic PR... Read More
In articles I've written over the years, I have used... Read More
1. Trust no one. Not your superiors and not your... Read More
If you're old enough and were living in America about... Read More
Tommy Sherman daily monitors a helpdesk-provisioning queue for a large... Read More
Many people believe that everyone sees the world exactly the... Read More
For good reason, practically every endeavor in life is rated.... Read More
There's a great little article ('Business Lifeforms') on... Read More
We all know that achieving better alignment, synergy and cooperation... Read More
If you think ahead and plan, many nightmare panic and... Read More
Janet DiClaudio, who was charge of medical records at two... Read More
A trainer dryly discussing how to motivate people in an... Read More
Too many businesses wait until a crisis occurs before they... Read More
Some say that in business as in sex: if it... Read More
"Ha!" you say. "For someone to make a statement like... Read More
What do the companies 3M, Polaroid, and Walt Disney have... Read More
Ten or so years ago, an international consultant, specializing in... Read More
DISCUSSION METHODS: There are two basic types of discussion methods;... Read More
It's all very well having a flashy (and expensive) advertising... Read More
This article relates to the Training competency, commonly evaluated in... Read More
Doing business and meeting the needs of workers is increasingly... Read More
A few months ago I had the opportunity to spend... Read More
The industrial age is over. Organizations still stuck in the... Read More
Introduction"High performing HR function affects bottom line nearly 10%"- A... Read More
The annual performance review.Stating this phrase guarantees some reaction for... Read More
There are some very simple guides for delegation.Most people delegate... Read More
I am not writing this to create a list of... Read More
Understanding where you can spend time most effectively requires concentration... Read More
A year or so ago, I met Allan Kempert. Allan... Read More
Creativity can be defined as problem identification and idea generation... Read More
Have you ever tried to drive somewhere without proper directions?... Read More
Go into any bookstore and you will find a big... Read More
After a full week of training, you are still a... Read More
It is easy to spot the difference between a work... Read More
In any organisation, progress is frequently impaired by the time... Read More
In the call center environment we are often only as... Read More
A long time ago, I learned something about being a... Read More
In running any kind of business, it's inevitable that sometimes... Read More
Once working and focused in tune with what they do... Read More
As a management consultant, I have seen some poorly conceived... Read More
Creativity can be defined as problem identification and idea generation... Read More
As a small business owner, entrepreneur or independent professional, it's... Read More
Many entrepreneurs and chief executive officers are unaware that there... Read More
'I heard it on the grapevine' the old song goes.... Read More
The higher you go, the cooler it becomes. Really? Let... Read More
Despite the fact that everyone sighs "How glamorous!", the life... Read More
Consultant's Perspective...The threat of violence whether it emanates from a... Read More
I have a short story to share with you about... Read More
Many kinds of interferences or disturbances can confuse a message.... Read More
This article relates to the Senior/Top Level management of an... Read More
This article relates to the Team Dynamics competency, which evaluates... Read More
Job interviews are easier for the interviewer or the interviewee... Read More
1. Base your business in the Magic Triangle. Honesty, integrity,... Read More
[This article is based on excerpts from the special report... Read More
Succession Planning provides many valuable assets to your business. Yet... Read More
The difference between leaders is ears. Good leaders not only... Read More
Businesses miss on growth opportunities and even close their doors... Read More
Effective communication in business is not about creating the perfect... Read More
Excess capacity in an automobile plant at Ford, Chrysler, Toyota,... Read More
The end of the television season in May included the... Read More
SWOT analysis is needed for all business to understand how... Read More
Last month I talked about the Skilled Facilitator principle of... Read More
When you know you need to shift up a gear,... Read More
Creativity can be defined as problem identification and idea generation... Read More
Creativity can be defined as problem identification and idea generation... Read More
Here are 10 subjects that academia should be teaching their... Read More
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