Kinds of Workplace ConflictsLet's start by identifying where conflicts happen. Think about the kinds of conflicts that happen around your workplace.? Disagreements over turf (who should do what)? Disagreements over policy (how things should be done)? Conflicts of personality and styleCommon Ways of Dealing with ConflictThese are some of the... Read More
The Leader's Fallacy lives! We subscribe to the Fallacy when we believe our enthusiasm over a particular leadership challenge is automatically reciprocated by the people we lead.If ignorance is bliss then leaders going around blithely adhering to the Leader's Fallacy have cornered the market on happiness.The truth is, it's more... Read More
This is a challenge for every company owner and manager. You have tremendous plans for growth and expect a lot of your employees. But do you know if the company is meeting your best employees' expectations? Are you providing the type of environment that supports high productivity and high quality?... Read More
Women have made tremendous contributions to society at every level; consider Joan of Arc, Golda Meier, Indira Gandi, Condalezza Rice.In writing this article my attention is to open the eyes of small business and no way patronise female mangement or give offence. In some domains this is still a sensitive... Read More
Definition From http://www.merriamwebster.com -- "Virtual: - being such in essence or effect though not formally recognized or admitted."Virtual Businesses offer Real World ProfitabilityLet's face it, most of the Fortune 500 companies are doing it. When you press five for customer service and you imagine a department on another floor, you... Read More
An ongoing series of articles exploring the seven critical areas that can indicate a partnership is in trouble.COMMUNICATION BREAKDOWNThe "Seven Cs" are the danger signs that indicate your business partnership, or any partnership for that matter, is in trouble.First, and most important, in my view, is the issue of Communication... Read More
Plan/prepare - lack of purpose causes aimless meetings. Know why you're there - what the meeting is for.Unnecessary meetings waste time, and regular meetings, e.g. weekly, become habitual/traditional, regardless of need. Only have meetings when necessary, and cancel when not.Set agendas which are more than a list of headings without... Read More
Sooner or later, most business owners need to look for outside financing. Whether it's a line of credit with a bank to handle predictable cash crunches or a significant capital investment to improve plant and equipment, virtually every business will need access to additional funds at some point in its... Read More
Your use of voice mail tells others a lot about you. Here's how to make a good impression.1) Present a Positive ImageYour outgoing voice mail message should be simple, positive, and professional. State your name and company followed by concise directions. You may want to leave a daily message because... Read More
"It is a terrible thing to look over your shoulder when you are trying to lead and find no one there." - Franklin D. Roosevelt Persons accepting promotion from individual contributor to leader often do not realize the extent of the change. All too often they assume that they... Read More
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All of us have knowledge, expertise, and experience that others... Read More
Is your online business disaster-proof? Online businesses face a unique... Read More
There is an inherent conflict between owners and managers of... Read More
As a result of consolidation of operations and significantly increased... Read More
The old saying 'You have to spend money to make... Read More
We all know that achieving better alignment, synergy and cooperation... Read More
The quickest way to cancel out all the thought, work,... Read More
Does the idea of program evaluation make your stomach churn?... Read More
Each time you or one of your work crews cruises... Read More
A good leader has the ability to empower others. It... Read More
In any event, getting the process right is a vital... Read More
Successful enterprise building requires seven elements. These are:1. People, who... Read More
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In articles I've written over the years, I have used... Read More
Each day millions of workers spend 8 hours or more... Read More
Increasing shareholder value is the most important driver for organisations... Read More
Six Reasons to K.I.S.S. "Very often, people confuse simple with... Read More
One amazing, but sadly true, fact of today's advances in... Read More
Creativity can be defined as problem identification and idea generation... Read More
Many work environments now are open plan, with only a... Read More
What is a Virtual Assistant? A Virtual Assistant is a... Read More
I've just been reading about the frustrations of a Human... Read More
The difference between leaders is ears. Good leaders not only... Read More
Recent trends in software development market show that it is... Read More
In 1987 I sold my business, South Mountain Company, to... Read More
Performance Management is a process that both employer and employee... Read More
Whoever said that being a meeting planner was easy, lied!... Read More
Today's employees are not only interested in security or in... Read More
Conservative and staid organisations generally have a harder time implementing... Read More
What would happen if the personal assistants in your organisation... Read More
'I heard it on the grapevine' the old song goes.... Read More
Left alone it doesn't take long for a building with... Read More
Although this performance discussion is an opportunity for you to... Read More
A year or so ago, I met Allan Kempert. Allan... Read More
How can I "know who knows" None of us can... Read More
There's a programme currently running on BBC Television in the... Read More
Do this simple excercise, and transform your life.First, Make a... Read More
Positive versus Negative WorkplacesWe have all worked in places where... Read More
Bad meetings are a cultural malady that senior executives pass... Read More
Introducing a learning culture into organisations can be difficult at... Read More
FEAR! To what extent does fear rule your life? How... Read More
Times of cost cutting and downsizing has dramatically impacted the... Read More
How many times have the management consultants been 'in' and... Read More
Recent studies have shown that industrial supervisors are working at... Read More
"To get something done a meeting should consist of no... Read More
Nearly all leaders I've encountered are underachievers. They're getting a... Read More
Leadership is only sustainable when leaders consistently come up with... Read More
Perhaps the most common theme I've heard in working with... Read More
Few Decision makers see the link between between creativity and... Read More
The end of the television season in May included the... Read More
What is the principal thing you need to succeed in... Read More
It is 9:00 am on a Monday morning. Do you... Read More
A lone ranger is someone who prefers working in solitude... Read More
What is the Process Approach to Quality?The ISO 9001 2000... Read More
Perfectionism can get in the way of building or marketing... Read More
You know, this would be a great business if it... Read More
Color is a big factor effecting all indoor... Read More
It's all very well having a flashy (and expensive) advertising... Read More
A recent report from the American Hospital Association's Commission on... Read More
Organizations live and die by results. Yet most organizations get... Read More
Best Definition of "Corporate Culture"If you ask 10 people to... Read More
Second thought! Just in case. YOU or someone you personally... Read More
When approaching any decision, it's important for individuals to maintain... Read More
It has been said, there is no better way to... Read More
When asked his secret to success, the author Graham Green... Read More
In management seminars I often compare debt to an infection.... Read More
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