Your Blueprint For Business Success

Before you start your own business one of the first things you need to do is draw up your business plan. This is your blueprint for success. Your business plan states the purpose of your business. It never ceases to amaze me that so few businesses have any type of... Read More

Five Overlooked Ways To Hire Winners

Here is a true story. My dentist did a "clinical" evaluation of my teeth. That is his fancy way to say he looked in my mouth and starred at my teeth with his own two eyes. He found no cavities in his "clinical" evaluation. I felt happy and relieved!But then... Read More

Building Trust in Your Business Relationships - 10 Steps

There are some simple things you can do with your people to ensure that they start to trust you. As a letter from Mike Emmott of the Chartered Institute of Personnel and Development in the UK says, in April 2005's UK Management Today says:-"Our surveys show that only one in... Read More

Innovation Management ? how does the user benefit?

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to... Read More

Strategic Outsourcing: Testing the Outsourcing Waters and Staying Afloat

Before Gertrude Ederle began her historic swim off of Cape Griz-Nez, France, she underwent extensive training for endurance and technique-even though she was already an accomplished record-breaking swimmer with Olympic medals to her name. Outsourcing IT may not garner the same attention as being the first woman to swim the... Read More

Problem-Solving Success Tip: Test Your Assumptions About Everything

Test your assumptions about everything.Assumptions have a way of creeping into all parts of a problem-solving project. They're often wrong, which can lead to a lot of wasted effort and even cause a problem-solving project to fail entirely. It's very easy to take a strongly stated assertion as true, especially... Read More

Managing Change - Get it Right

In any event, getting the process right is a vital component. The credibility of the change managers will be scrutinised closely enough on the issue itself, with all processes in place. If process is at fault too, then things can get very messy indeed.LegalitiesLegalities of how you are dealing with... Read More

Improving Patient Sensitivity in Doctors and Hospital Staff

COMPANY/ORGANIZATIONA South Florida hospital. The CEO of the hospital saw the need to provide exceptional customer service to differentiate itself from the competition and avoid being acquired.PROBLEMThe hospital was undergoing a series of changes involving personnel, organizational alignment and even an expansion of the property which caused disruption to the... Read More

Innovation Management: Radical Innovation

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More

Why People Resist Us

There's a one-word reason most ideas never see the light of day: Resistance.Resistance is often behind the glassy-eyed stares you get following a presentation, the sarcastic put-downs you have to put up with when you describe your vision for a new product or service, and other people's abrupt departure from... Read More

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When Business Becomes A Battlefield

"We have to be careful it's like a minefield out... Read More

How to Create Trust

People buy from you, offer help, and grant rewards based... Read More

10 Steps When You Need Help in Your Business

If you think ahead and plan, many nightmare panic and... Read More

Appraisal Interviews: What To Say & How To Say It

STEPS TOWARDS A GOOD APPRAISAL INTERVIEW:Don't say: "You just don't... Read More

9 Tips for Getting the Most From Your Conference Investment

Tips for Getting the Most From Your Conference Investment All... Read More

Its a Training Issue!

There's a common phrase used by Organizational Development and Human... Read More

Smart Hiring: What Makes the Right Employee?

Good hires do not happen by accident or luck. In... Read More

Problem Solving - Think Cleopatras Ass

Picture the scene. Anthony pops down to the guardhouse, partly... Read More

Listening Strategically

Usually, we're most interested in communicating outwardly; getting our messages... Read More

How to Leverage Your Strengths for Peak Performance

Ask almost any business leader how to most effectively develop... Read More

Weaknesses of Wishing

When you're starting a business, you might wish for a... Read More

Why I always Keep my Promises

Integrity is very important to me, and I try hard... Read More

Make Them GLAD Youre Their Boss

Criticism has the power to do good when there is... Read More

Choosing the Right Corporate Training

According to a Gallup Poll, 80 percent of employees said... Read More

Meeting Your Meeting Expectations

"To get something done a meeting should consist of no... Read More

Is It Worth To Outsource? How One Can Outsource Wisely

Recent trends in software development market show that it is... Read More

Leadership Skill: How to Handle Difficult Conversations

A good leader has the ability to empower others. It... Read More

Hiring Productive Employees: A Checklist for Assessing Their Appeal

The characteristics of job applicants have a strong influence on... Read More

Tales from the Corporate Frontlines: Finding The Perfect Balance

This article relates to the Work/Life Balance competency, which investigates... Read More

Organizing The Information

Putting a piece of paper in a file folder is... Read More

Downsizing in Organisations - The Real Truth

I've met and worked with many people in all sectors... Read More

Do You Need a Personal Assistant?

It's great to be multi-skilled?be able to type your own... Read More

CEOs Are Great, Top CEOs Are Greater

People in leading positions are often in a dilemma: on... Read More

Quick Tip - Effective Meetings Have SMART Goals

The first step in planning an agenda is to identify... Read More

How To Own A Business... Instead Of A Job

Every business is run by someone who took on a... Read More

Why We Judge

Judgment is the process of forming an opinion of something... Read More

Why Free Agent Thinking Is Good For Your Company

It's no secret! Day after day the news is riddled... Read More

How Invisible Communication Barriers Kill Productivity

Many kinds of interferences or disturbances can confuse a message.... Read More

7 Tips for Growing Your Business You Do Not Want to Ignore: Business Strategies To Easily Implement

Growing companies must always be ready for the next challenge.... Read More

Creativity and Innovation Management: Goal Setting

Creativity can be defined as problem identification and idea generation... Read More

Delegation for Business Leaders - How Letting Go Works

A leader's role is to focus on those areas of... Read More

Motivating For Higher Performance

Employee motivation is probably the most important single manageable factor... Read More

Top 10 Things NOT To Tell Angel and VC Investors

I am not writing this to create a list of... Read More