Hire People For What They Do Best

I recently flew from Seattle to Atlanta, I realized, just as we began our taxi, that it takes hundreds of support personnel to maintain a flight. I saw the woman at the check-in desk, security, pilots, luggage handlers, flight crews, air controllers, and the various staff physically on the tarmac... Read More

Procrastination and JDI!

In a management role procrastination can seriously hold back progress and demotivate individuals and teams who, full of innovation and drive to move forward, get frustrated and confused when action is held up. There are a number of steps that will help the procrastinating manager. Firstly, recognise it is a... Read More

Innovation, Idea Selection, Valuation

There is no sure fire route to commercial success, but one can maximize the chances of selecting those ideas that are most likely to succeed. Organizations short of R & D resources must implement such processes. The Economist (2003) states that 3000 bright ideas result in 100 worthwhile projects, which... Read More

Group Decision Making : Are the Decisions Really Made by the Group?

GROUP DECISION-MAKING: Many managers feel they are well-versed in areas of group effort, such as problem-solving, goal-setting, and action planning. Frequently, however, the implementation of such techniques never seem to get beyond the initial stage. Often, this is because managers can not quite seem to understand that brainstorming or group... Read More

The Supervisors 14 Essential Truths For Communicating With Direct Reports

One amazing, but sadly true, fact of today's advances in communication tools is that we really don't communicate much better than in the past.Indeed one recent study determined the number one advancement in communication tools was the availability of cheap on-line airfares.The airline trip was needed to clarify some earlier... Read More

Cultural Differences: Making it Work Virtually

Working virtually adds a whole new dimension to the phrase "cultural differences". It immediately becomes apparent how different people around the world work, live and network.The barriers have been lifted. We can now work "real time" with people around the world, assisting and serving from thousands of miles away in... Read More

Hiring Tip -- Picking The Best Candidates

I often hear leaders from all types of organizations ask questions about hiring the right person. Their questions usually sound like these:? What if their resume looks great but they have a bad attitude?? What if they put on a good act and then don't work hard?? How can I... Read More

Performance Appraisal Scenarios: Improve Your Communication

IMPROVING COMMUNICATION DURING THE PERFORMANCE APPRAISAL: If the employee has trouble getting started on the self-appraisal you might say: "Why don't you start by talking about the XYZ project?" (Pick a topic that the employee will feel comfortable with, a success rather than a failure.) "It seems to me that... Read More

Selecting Top Talent: Improve Your Batting Average

I recently gave a presentation to a group of business and community leaders on how to select talent to grow their organization. Given the expense associated with recruiting top performers and the high cost of making poor choices, you would think that those responsible for hiring would follow a systematic... Read More

Improved Communication to Improve Results

Facilitating good communication can make the difference between a well oiled, effective team and disorganization and ambiguity. By following the tips below, you, the supervisor, can take steps toward improving communication with your employees:1.Sure you're their boss, but people listen better when you show respect and consideration. Remember how you... Read More

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Big Company Intelligence on a Small Company Budget

Information is the lifeblood of the economy. That's especially true... Read More

Tales From the Corporate Frontlines:The Importance of a Competitive Wage and Benefit Package

This article relates to the Compensation and Benefits competency, commonly... Read More

A Corporate Facelift With Sound Bytes

If Baby Boomers can get botox and tummy tucks, then... Read More

Better Management Performance - The Easy 3-Step Way

Managers make three mistakes when they try to run businesses.... Read More

How to Create a Trusting Manager-Employee Relationship

BUILDING TRUST AS A MANAGER: 1. Be reliable. Follow through... Read More

Giving a Good Appraisal Interview

Although this performance discussion is an opportunity for you to... Read More

Gift Giving for Business a Major Headache

Corporate gifting is a big headache for most business owners;... Read More

Six Honest Business Friends - They Guide Me In All I Do

SIX "HONEST BUSINESS FRIENDS" - THEY GUIDE ME IN ALL... Read More

How To Own A Business... Instead Of A Job

Every business is run by someone who took on a... Read More

Time for Change - Clearing the First Hurdle

"Here is Edward Bear, coming downstairs now, bump, bump, bump... Read More

Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk Part 3

To develop and deliver a great Leadership Talk, you must... Read More

The Seven Cs: Partnership Danger Signs - The 4th C: Cumulative Money Problems

A series of articles exploring the seven critical areas that... Read More

Training Managers and New Trainers

Training managers use many of the same interpersonal and analytical... Read More

Tales from the Corporate Frontlines: The Role of Character in Leadership

This article relates to the Senior /Top Level Management competency,... Read More

How to Make the Best of it - Take Your Weather with You

I once worked in a place where there were three... Read More

Popular Business Misconceptions Cost You Money!

Faulty information costs you money! Which of these popular business... Read More

Change or Die! To Change Your Organization, Hire a Business Coach

It is a common business axiom ? change or die.... Read More

Meetings and Road Trips

Managing a meeting is like setting off on a long... Read More

Policy & Procedure Manuals - Tools For Greater Productivity and Efficiency

In today's tough retail environment the retailer needs all the... Read More

Finding Common Ground Through Consensus Decision-Making

It's clear to me that a workplace is a better... Read More

Boost Your Leadership Skills Simply By Answering The Question, What Does Our Organization Really...

The difference between leaders is ears. Good leaders not only... Read More

14 Ways to De-Stress Employee Vacations

Employees truly deserve paid vacations. Theystruggle through stressful jobs most... Read More

The 6 Steps to Six Sigma

Step 1Get the proper level of Six Sigma expertise at... Read More

Tales from the Corporate Frontlines: Finding The Perfect Balance

This article relates to the Work/Life Balance competency, which investigates... Read More

How to Save Money on Training

1) Use a live instructor. Adults learn best by doing,... Read More

Have You Fixed the Broken Window?

Left alone it doesn't take long for a building with... Read More

Classifying Motivational Needs

While there exist several useful definitions of motivation, for our... Read More

Innovation Management ? Measuring Failure!

Creativity can be defined as problem identification and idea generation... Read More

Saying ?No? Gracefully to Customers and Colleagues

Envision the scenario: You've just been asked at the last... Read More

Building Bridges of Communication

Building a 'bridge of understanding' between parties is... Read More

Five Steps to Increase the People Power in Your Business

Take some bold steps and help your employees and business... Read More

Management Development - Micromanagement Works!

Getting into the detail of everything each of your people... Read More

A Fast and Simple Way to Update Your Business

You open your computer, the flashing button says, "We have... Read More