Communicate To The Four Main Personality Types

You probably know this already, but there are generally held to be four main personality types, which I call: Extrovert, Amiable, Analytical and Pragmatic . Let's take a moment to consider each of them in the workplace. Extrovert: someone who probably has a messy desk; who leaves projects... Read More

Know Your Client - The First Rule of Business Coaching

Whilst the very best coaches have undertaken independently accredited training and or have years of experience with clients, new self-assessment questionnaires are coming available which is evolving coaching into a far more focused activity. And that is to the benefit of coach/client relationships for the following reasons:- Key Areas Results... Read More

What Every Manager Should Know About How to Conduct Successful Training Activities

Whether you are training preschoolers in the classroom or executives in the board room, here are 15 premises you might want to keep in mind the next time you're designing training activities.1. Everybody has the capacity to learn.2. Everybody learns at his own pace.3. The trainee learns only when he... Read More

ISO 9001 2000, Getting Started on The Route To Registration

ISO 9001 2000, Getting startedBefore starting the ISO 9001 2000 route to registration you will need to have the top management on board. This can be achieved by highlighting to top management the cost benefits to the business of ISO 9001 2000 registration.If you feel unable to sell the benefits... Read More

Effective Multi Cultural International Business Meetings

Of the many areas in international business where cultural differences manifest is in the corporate meeting room. International meetings are an area where differences in cultural values, etiquette, interpretations of professional conduct and corporate rules are at their most visible and challenging to control.In international business meetings, cultural differences between... Read More

Check Your Communication Skills

Use this check list to assess your communication skills.Focus* Do you pay complete attention to others when they are speaking? (A wandering focus discourages open communication.)* Do you manage your thoughts during a conversation, focusing them on understanding what the other person is saying? (Effective listening requires more concentration than... Read More

The Key to Successful Performance Objectives

Have you ever tried to drive somewhere without proper directions? This almost always turns out to be a frustrating experience. Sure, if you stop and ask enough people you may eventually reach your target destination, but think of all the wasted energy, time, and resources needed to accomplish your goal.Let's... Read More

Leadership Styles - the Ten Top Qualities the Best Leaders Show

Top leaders...Are Visionary Top leaders have a very clear understanding of where the organisation is going and a clear strategy for getting there.Communicate Really Well Great leaders ensure that their message gets across to all in the organisation - clearly.Are 'People' people Having a love for people helps these top... Read More

Culture Management and Creativity

Many concepts in the fields of managing creativity are very much applicable to culture management in general. The same concepts that foster creativity and innovation also maximise human capital potential, increase productivity, reduce costs and maintain competitive advantage etc. Some of the many commonalities between culture and creativity management follow.a)... Read More

Will a Workplace Bully Bankrupt Your Company?

Safeguard Your Company Against Harrassment ClaimsTwenty-five percent of employees suffer with peer to peer bullying and its on the rise, according to the National Institute of Safety and Health. Dina Beach Lynch, a 12 year workplace strategist and mediator, has the answer: Conflict Coaching. A short-term, results-oriented tool, conflict coaching... Read More

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Tales from the Corporate Frontlines: A New Managers Tale

This article relates to the Manager/Supervisor competency, commonly evaluated in... Read More

Gossip And Rumors And Hearsay, Oh Why?

In the Wizard of Oz, it was "Lions and tigers... Read More

Resistance - How to Handle It

Do you ever meet with resistance from other people -... Read More

Change Behaviors, Change Performance

Every organization is looking for the holy grail of performance... Read More

Is this A Good Time To Sell Your Body Shop Business?

Have you ever asked yourself the question? "Is this a... Read More

Hidden Consultants Within Your Organization

You've all heard the old joke about a consultant being... Read More

Tales from the Corporate Frontlines:Choosing an Effective Employee Recognition Program

This article relates to the Recognition competency, commonly evaluated in... Read More

Paretos Law- Your Formula For Success

A 'dirt-world' retail business I used to manage had a... Read More

Supervisor-Employee Relations: Tips For Managers

Supervisor-employee relations are a critical part of a work place... Read More

How to Hire the Right People

One of the biggest challenges any business owner or manager... Read More

Problem-Solving Success Tip: Measure

Measure.The first key question to answer in starting a problem-solving... Read More

The Seven Cs: Partnership Danger Signs - Communication Breakdown

An ongoing series of articles exploring the seven critical areas... Read More

Tales from the Corporate Frontlines: The Responsibility for Job Security

This article relates to the Job Security competency, commonly evaluated... Read More

Innovation Management: The Time Factor

Creativity can be defined as problem identification and idea generation... Read More

Business Innovation ? Organizational Structure

Creativity can be defined as problem identification and idea generation... Read More

Office Politics

Office politics! It's just another way of saying: "The employees... Read More

Why Would Anyone Hold a Bad Meeting?

Pssst, want a stock tip that will make you rich?... Read More

The 5 Obsessions of a Passionate Employee

A recent report entitled "How Google Grows?and Grows?and Grows" stated... Read More

Performance Management - Getting The Most Out of Your Employees

Managing for Best PerformanceIn it's simplest form, performance management is... Read More

On The Job Training is Something You Canā??t Afford to Skip

Trained employees are more productive employees; thereā??s no doubt about... Read More

Lawyers With 2 Hands And Everything Else

I heard this back a few years ago. The boss... Read More

Managing Employees Is A Little Like Herding Cats

Q: I started my small business about a year ago... Read More

Why Good Enough... Isnt

About a year ago, I had an opportunity to have... Read More

Uncommon Common Sense ? Know What is the Most Important Thing in Your Business

Over 3 of my meetings with 3 business owners last... Read More

10 Critical Questions to Ask Before Hiring a Consultant

Talk to as many consultants as you can before hiring... Read More

Your Blueprint For Business Success

Before you start your own business one of the first... Read More

Hire People For What They Do Best

I recently flew from Seattle to Atlanta, I realized, just... Read More

Reflections in the Glass Ceiling

The recent news about one of America's most powerful woman... Read More

The Narcissist in the Workplace

To a narcissist-employer, the members of his "staff" are Secondary... Read More

Employee Orientation: The 90 Day Difference

Why do some new managers succeed while others fail? It... Read More

How Can A Communications Audit Help You?

Organizations communicate in two directions: internally to staff and externally... Read More

5 Questions Great Managers Ask (and they arent hard!)

However hard we try, we seem to make life more... Read More

Quality Improvement is Free

The point of a quality improvement program should not only... Read More