Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More
There ought to be a sign posted on every closed office and conference room door that reads: Warning! Meeting In Progress! May Be Hazardous To Your Career.Because most meetings burn up a lot of resources that could be spent on useful purposes. These sessions are either not necessary, or they... Read More
Change is exhilarating. Change is terrifying. Change is badly needed around here. Whatever your attitude is to change, it is the most reliable companion you will likely ever have. It will always be with you so are better off making friends! Here are three tips on managing change in your... Read More
Employees are the often-neglected stakeholders in the success or failure of a CRM (Customer Relationship Management) initiative. But employees don't always resist new ways of doing business. If you factor in relationship management practices that engage people in the change process, you can circumvent significant resistance and actually speed up... Read More
Human beings and the way they interact are extraordinarily Complex. Deming tried to define that complexity.We have since learned the impossibility of defining natural events in a digital way.When we ignore the complexity and allow people to get on with what they want to do by removing the barriers to... Read More
IntroductionWhen Alex Osborn invented the creativity technique called brainstorming, I wonder if he had any idea just how extensively business would apply it. Almost every meeting employs some kind of brainstorming event, but there's one meeting that really should leave it off the agenda: the performance measure selection meeting.There are... Read More
We all attend many meetings. I'm sure you have been to some great meetings and some poor ones. Unfortunately for everyone I've ever talked to, the number of poor ones far outweighs the number of great ones.The fact is that most meetings are too long, unfocused, too frustrating, and unproductive.And... Read More
You know the drill - the ridiculous deadlines, the relentless barrage of email, voicemail, phone calls, all those "got a minute" interruptions, the constant worrying that one of those many balls you're juggling is going to unexpectedly drop.When you're on total overload, all you want is relief - preferably the... Read More
Implementing an ISO 9001 system represents a major effort. However, all of that effort can represent a significant shift for a business - from quantity to quality. And this could make sure your business gets the desired results.Shift Focus to PerformanceDeveloping, implementing and maintaining your ISO 9001 program can be... Read More
Remember the 80:20 rule? You may not get everything perfectly right, but getting most right will be much, much better than the majority of your competition. These Top Ten Tips for Customer Service will get you well on the way.Be Your Customer Live the life of your customer and experience... Read More
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Creativity can be defined as problem identification and idea generation... Read More
If you own or operate a business in the UK,... Read More
"Ha!" you say. "For someone to make a statement like... Read More
The quickest way to cancel out all the thought, work,... Read More
Information is the lifeblood of the economy. That's especially true... Read More
A virtual assistant is an individual who provides business services... Read More
It is getting harder to run a business for a... Read More
If you think the power move has costs, consider the... Read More
Your use of voice mail tells others a lot about... Read More
A series of articles exploring the seven critical areas that... Read More
"Can This Marriage be Saved?" So reads the title of... Read More
Tips for Getting the Most From Your Conference Investment All... Read More
Time To Market (TTM) is a vital concept that every... Read More
Suggested practice for HR personnelMuslims now form one of the... Read More
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I've always been fascinated by situations where art imitates real... Read More
Here are seven dangers of outsourcing your software development. They... Read More
Are you ready to raise money for your startup?Leslie Mitts,... Read More
Janet DiClaudio, who was charge of medical records at two... Read More
Before you start your own business one of the first... Read More
There are some very simple guides for delegation.Most people delegate... Read More
If there is someone nearby as you read this look... Read More
Sometimes when I conduct my workshop on Effective Meetings, one... Read More
Have you ever hired the wrong person? If so, perhaps... Read More
If you want to ensure a steady stream of customers... Read More
This article begins with a tip of the hat to... Read More
According to a study by the Manchester Group, 4 out... Read More
There's a programme currently running on BBC Television in the... Read More
Shaky FoundationsWhilst over 60% of businesses will be looking to... Read More
Purpose: Show how immersion leadership training makes strategic initiative success... Read More
The phrase "turning ideas into action" is a Russian doll.Managing... Read More
I have a short story to share with you about... Read More
Six Reasons to K.I.S.S. "Very often, people confuse simple with... Read More
You had better care! Because what people think usually leads... Read More
Increasing shareholder value is the most important driver for organisations... Read More
Recent studies have shown that industrial supervisors are working at... Read More
I've been both a CEO and a consultant, so I've... Read More
Have you ever noticed french fries taste the same at... Read More
In numerous programs I've conducted on performance appraisals, with Human... Read More
Successful enterprise building requires seven elements. These are:1. People, who... Read More
Creativity can be defined as problem identification and idea generation... Read More
Do you manage by walking around? What do you see?... Read More
Starting your own business is a great undertaking but running... Read More
In our current world of rapid and amazing technological advances,... Read More
Hiring good people is only half the battle. The other... Read More
OK. So you have decided that your organization has to... Read More
This article relates to the Work/Life Balance competency, which investigates... Read More
Imagine that you open a meeting by saying, "We need... Read More
My client had faced the same challenge, which was frustrating... Read More
OBSTRUCTIONS: 1. Staff deficiencies. Lack of confidence in employees quite... Read More
Child custody? How'd that get to be an employer's concern?When... Read More
INTERNAL PUBLIC RELATIONS: Never overlook an opportunity to do internal... Read More
Creativity can be defined as problem identification and idea generation... Read More
An ongoing series of articles exploring the seven critical areas... Read More
Too many managers waste both time and energy performing tasks... Read More
At some point, your business is going to need to... Read More
STEPS TOWARDS GIVING A GOOD APPRAISAL INTERVIEW: Give specific feedback.... Read More
Positive radical movement is the holy grail of nearly every... Read More
Whilst the very best coaches have undertaken independently accredited training... Read More
Many business people and managers are spending too much time... Read More
The way you structure your payment offers can increase your... Read More
DECIDING WHAT TO DELEGATE: Once the benefits of delegation are... Read More
Okay, be honest!Are you guilty of sticking in a few... Read More
I'm too busy; I'd love to but I'm very busy;... Read More
Do you find yourself easily becoming bored or tired at... Read More
With thanks to Jeff Foxworthy, the comedian who does the... Read More
Business Management |