Managing Workplace Conflicts

Kinds of Workplace ConflictsLet's start by identifying where conflicts happen. Think about the kinds of conflicts that happen around your workplace.? Disagreements over turf (who should do what)? Disagreements over policy (how things should be done)? Conflicts of personality and styleCommon Ways of Dealing with ConflictThese are some of the... Read More

OJT - On The Job Training

IntroductionManagers have two powerful ways of improving the performance and productivity of their subordinates, which are counseling and on the job training.Counseling is the process of helping a subordinate define and resolve personal problems that effect performance or in order to develop a good attitude to work.On the job training... Read More

Invite Self-Managed Staff

"Treat people as if they were what they ought to be, and you help them to become what they are capable of being." -GoetheTwo hundred years ago, Johann Wolfgang Goethe, German poet and philosopher, knew how to inspire and interact with others: recognize the best in them and act upon... Read More

Good Idea Generation ? A Process

It seems incongruous that good idea generation can be a process or that a process may lead to insight. However, if you examine the behaviour of people who regularly generate good ideas ? such as creatives in advertising - you will find that common patterns of behaviour do emerge and... Read More

Creativity and Innovation Management ? Feasibility

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More

Culture Management and Creativity

Many concepts in the fields of managing creativity are very much applicable to culture management in general. The same concepts that foster creativity and innovation also maximise human capital potential, increase productivity, reduce costs and maintain competitive advantage etc. Some of the many commonalities between culture and creativity management follow.a)... Read More

Interviewing Applicants Can Be Hazardous to Your Wealth

1st Fact: Interviewing applicants is the most common way companies decide whom to hire.2nd Fact: Research proves most interviewers do lousy at predicting if an applicant will succeed ? or flop ? if hired.3rd Fact: Research shows that customized pre-employment tests do great at predicting if an applicant may succeed... Read More

Taking Care of Middle Manager Bounce Off

How many times have the management consultants been 'in' and after leaving, have left little or no trace of their passing?Despite massive investment there is no discernable performance improvement, the retention figures still look as if we are running a call centre and our safety record is second to everyone.Why... Read More

The New Five Truths of Employee Motivation

Motivation is a term that is so widely used, yet many managers know little about how it really works. But it doesn't have to be confusing-in fact, it's quite simple. Treat your employees as valuable assets and you will reap the rewards. Here are five truths to pay attention to... Read More

Project Management - Are You Done Yet

What happens when a Project Manager asks one of his team members "Are you done yet"?If you're a seasoned project manager, then the following scenario will sound very familiar. If you're new at this game, take my word for it: This will happen to you!------------------------------------------------------Starring in this article: R.U.... Read More

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You?re Hired, Now Go Home: Managing Workers at a Distance

Telecommuting or virtual work opens up a wider net of... Read More

Passion for Profits

Business owners and managers are busier than ever. As their... Read More

3 Steps You Can Use Developing Leaders In Your Industry

With the economy bordering on a recession, every company is... Read More

Diversity in the Workplace

As you look around your office, is everyone just like... Read More

30 Ways to be a Butt-Head Boss

1. Trust no one. Not your superiors and not your... Read More

Its All About The Customers, Baby

If you want to ensure a steady stream of customers... Read More

Are You Prepared for a Disaster?

Yesterday I look at my calendar and saw that my... Read More

3 Reasons Why CRM Strategies Fail

Customer relationship management (CRM) is one of the most effective... Read More

Innovation Management ? Reducing Hierarchy

Creativity can be defined as problem identification and idea generation... Read More

Let the Professionals Help You Out - Outsource

As your website grows in terms of attracting more footfalls,... Read More

What To Do When Your IT Project Is Late, Over Budget, and Looks Like It?s Never Going To Work

Here's a scary statistic. According to four prominent research firms,... Read More

Performance Evaluations Can Be Beneficial

THE PERFORMANCE REVIEW MEETING: It's a fact - most supervisors... Read More

Why Employee Satisfaction Surveys And Employee Exit Surveys Make Good Sense

In a competitive world with the need for businesses to... Read More

The Retailers Calendar

The Julian calendar we use to pass the time every... Read More

The Top Three Problems IT Managers Face and How to Overcome Them

Todays business environment has changed drastically from just a few... Read More

Effective Meetings Begin With a Real Agenda

Everyone knows that an agenda is the key to an... Read More

Solve Problems Permanently - Ask WHY

As Albert Einstein said:-"The significant problems we face today, cannot... Read More

Why You Should Hold One More Meeting

If you are completely happy with where you and your... Read More

Ten Top Ways for Managers to Motivate Their People

So to help start the ball rolling, here are ten... Read More

Innovation Management: The Time Factor

Creativity can be defined as problem identification and idea generation... Read More

Four Ways To Make the Case For Outsourcing

How do you convert outsourcing leads into clients? You may... Read More

How to Create a Trusting Manager-Employee Relationship

BUILDING TRUST AS A MANAGER: 1. Be reliable. Follow through... Read More

Five Tips for Analyzing an Income Statement

In today's article, we'll be looking at the income statement,... Read More

Better Manager Skills - How to Learn

When you first take over a department, expectations are usually... Read More

Productive Meetings: How to Make Your Meetings More Productive

There's one simple secret to effective meetings: set an agenda... Read More

Delegation Obstructions

OBSTRUCTIONS: 1. Staff deficiencies. Lack of confidence in employees quite... Read More

How to Fire an Employee

One of the most difficult tasks you will face as... Read More

What Every Manager Should Know About How to Reduce the High Cost of Employee Absenteeism

Employers pay a high price for absenteeism, often more than... Read More

Project Management 101

Project management is a very important business concept because it... Read More

Contract Management Software: the Solution to the Problem of Coordination

Charles Petrie, from Stanford, released a short article entitled "The... Read More

Plans & Goal Setting - Kicking winning Goals

Kicking Winning Business Goals The competition for business... Read More

Organizing The Information

Putting a piece of paper in a file folder is... Read More

Project Management - Preventing Project Slips

Can Project Managers prevent projects from slipping?Ask a techie to... Read More