Creativity and Innovation Management - Turning Ideas into Action

The phrase "turning ideas into action" is a Russian doll.Managing the ideas to implementation process is important for at least two reasons:a) To make effective use of resources ? investing in one idea uses resources that could be applied to another idea. Yet all ideas do not have the same... Read More

Lean Principles in Action

AbstractThe electrical products industry is one characterized by fierce competition, declining margins, and legislative regulations, all that have forced the majority of electrical product manufacturers to rethink their business models. This article describes a successful story from a leading electrical products manufacturer and its journey towards lean, which to date,... Read More

Nonprofit Performance: Outcome Measurement Can Be A Good Thing

Does the idea of program evaluation make your stomach churn? If so, you're not alone. Many nonprofit professionals and volunteers view program evaluation with fear. The idea of outcome measurement often takes these fears to new heights.Program evaluation is about learning and communicating what you've learned. Program evaluation gives you... Read More

Middle-Aged Managers, the Forgotten Digital Divide

The digital divide is defined by the role computers play within widening social gaps in our society, as the condition of one group having an advantage over another group in regard to computers, technology skills and Internet access.This is usually thought of as being a divide between the white middle... Read More

What Makes a Good Appraisal Interview?

WHAT MAKES A GOOD APPRAISAL INTERVIEW?Here is a tip for supervisors that will contribute to a successful appraisal interview. Give advance notice. Employees like to have advance notice of the appraisal session so that they can think about the past evaluation period from their own perspective. The prepared employee may... Read More

Uncommon Common Sense ? Know What is the Most Important Thing in Your Business

Over 3 of my meetings with 3 business owners last week, what really shocked me was how uncommon common sense was. 2 out of 3 I spoke to do not know what is the most important thing in their business. They keep on trying on other things that are not... Read More

One Simple Idea to Grow Your Business

Perhaps the most common theme I've heard in working with business owners or managers is that they rarely have time to plan for the future. They are so busy with day to day tasks and responsibilities, just getting through their weekly "To Do" list or fighting fires consumes all their... Read More

Tales from the Corporate Frontlines:Choosing an Effective Employee Recognition Program

This article relates to the Recognition competency, commonly evaluated in employee satisfaction surveys. It tells the story of how one company found the right recognition program by paying attention to employee feedback. This competency also explores what type of behavior is appreciated and rewarded within your organization. Studies show that... Read More

Workplace Security Plan: Does Your Company Have One?

Consultant's Perspective...The threat of violence whether it emanates from a disgruntled employee or the threat of terrorism require both a concerted and an individual response. Terrorism in any form is terrorism. Having been exposed to the daily taunts, acts of intimidation, verbal threats of bodily harm are as debilitating psychologically... Read More

Steps to Build ISO 9001 Compliant Program

Implementing an ISO 9001 system represents a major effort. However, all of that effort can represent a significant shift for a business - from quantity to quality. And this could make sure your business gets the desired results.Shift Policy and Procedures Focus to PerformanceDeveloping, implementing and maintaining your ISO 9001... Read More

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The Power in Praising People

One of the keys to success is to have successful... Read More

Tales from the Corporate Frontlines: Providing Career Opportunity

This article relates to the Career Opportunity competency, commonly evaluated... Read More

25 Super-Practical Steps to Build Your Business!

For the past several weeks, we have focused on some... Read More

Employee Retention: Its a Changing Game

As a management consultant, I have seen some poorly conceived... Read More

Innovation Management ? The Need For Knowledge Managers

Creativity can be defined as problem identification and idea generation... Read More

Are You in AWE of Your Employees?

Employers have become so concerned about seeming "unfair" or worse... Read More

Performance Appraisals: Nightmares or Sweet Dreams

Some managers think of performance appraisal meetings and recollections of... Read More

Take Control of Your Paper in 3 Easy Steps

Do you have piles of paper on your desk. Many... Read More

A Journey of a Thousand Miles

You can't build a reputation on what you are "going"... Read More

Innovation Management ? Raw brainpower versus experience

Creativity can be defined as problem identification and idea generation... Read More

Managing After Downsizing

So, you survived the downsizing. Your company did something that... Read More

Choices in Appointing International Managers

Globalization is requiring companies to make important choices about how... Read More

5 Creative Evolutionary Leadership Niche Strategies!

I have a short story to share with you about... Read More

Communication, Feedback, and Participation: Three Easy Tidbits For Smarter Business

On communication: One of the biggest strains on the communication... Read More

Why Businesses Fail - And What You Can Do About It!

Have you unintentionally set your business up for failure?No one... Read More

Five Ways to Influence Change in Others

Because of my work as a consultant, trainer and coach... Read More

Overcoming the Document Tracking Challenge

"Where did it go? It was here yesterday. Wait. Here... Read More

Hows Your HUB?

Marketing gurus are always coming up with new lingo but... Read More

Uncovering the Secrets to Effective Performance Management

In many ways there are no secrets to implementing effective... Read More

How to Delegate Effectively

ACCOUNTABILITY: Delegation is not complete unless subordinates are held accountable... Read More

Squeezing the Blood Out of that Old Turnip

I suspect all of you out there have someone that... Read More

ISO 9001 Registration ? 8 Steps for Success

You've made the plans, built the quality system and conducted... Read More

Effective Meetings: Why Most Meetings are a Waste of Time

Whether your company holds one meeting a week or dozens... Read More

Recognition: A Quick, Low-cost Way to Motivate Employees

Recognizing good performance through praise or other positive action is... Read More

Few Things Are More Destructive Than An Insecure Boss

Few things are more destructive to a career than a... Read More

How Businesses Can Stop Wallowing in Bad Debt and Prevent It in the Future

"Become the Squeaky Wheel", a new book just published, explains... Read More

Problem-Solving Success Tip: Whatever You Do, Do It on Purpose

Decision-making shows up throughout the problem-solving process. The decisions may... Read More

Effective Meetings by Phone - Part 2, How to Hold a Teleconference

Even a well-planned teleconference can go poorly. Some people treat... Read More

One Simple Idea to Grow Your Business

Perhaps the most common theme I've heard in working with... Read More

Leadership: Stoking The Success Train

Everyone wants to succeed yet everyone has a different perception... Read More

Use Noncompete Agreements To Protect Your Business

Q: One of my former employees has launched an online... Read More

Assessing Managers for International Competence

How do you select staff for international assignments? It's an... Read More

Setting Clearer Performance Expectations

The annual performance review.Stating this phrase guarantees some reaction for... Read More