What is Knowledge Management Anyway?

When you think of all the things companies have, you do not always consider the knowledge they have. For instance, a company is only as good as its employees, its resources, and its knowledge. But, where and what is that knowledge? How is that knowledge managed within the company?

A basic definition of knowledge management is this. Knowledge management is a process that companies use to generate value from their assets. Knowledge management can be much more, but this is the basics of it. Now, there are two types of knowledge management to speak of at this point. One is explicit knowledge.

What is that?

It is the assets such as 'paper' assets such as trade marks, patents, files, employee lists, customer lists, marketing research, and even business plans. The other type of knowledge management is tacit knowledge. This type of knowledge is the stuff inside people's heads. For obvious reasons this is the hardest knowledge to manage. How do you know what is there and how do you put a price tag so to speak on it?

Knowledge management is a much larger concept then this. But, companies often strive to figure out what their knowledge assets are and how to organize and place value on them. In many cases, programs can be used to help with organization and drawing in the knowledge itself. To find out more on knowledge management, you can check out any of the many websites that explain it in greater detail. In order to be successful at knowledge management, a business owner needs to understand the proper way to utilize it and manage it.

The Knowledge Management Resource Site is an all-on-one resource for everything about Knowledge Management.

In The News:

pen paper and inkwell


cat break through


Making Change Work

Shaky FoundationsWhilst over 60% of businesses will be looking to... Read More

Cross Cultural Solutions for International Business

Globalisation, the expansion of intercontinental trade, technological advances and the... Read More

Keeping and Motivating the Best Employees

Keeping and Motivating the Best Employees ... Read More

Identifying Candidates for Leadership

A critical task in the succession planning process of any... Read More

Unveiling the Value of Your Expertise

All of us have knowledge, expertise, and experience that others... Read More

Office Politics

Office politics! It's just another way of saying: "The employees... Read More

Group Decision Making : Are the Decisions Really Made by the Group?

GROUP DECISION-MAKING: Many managers feel they are well-versed in areas... Read More

Do You Need a Personal Assistant?

It's great to be multi-skilled?be able to type your own... Read More

Business is About Making Money

Ask most people why they are in business and they... Read More

Balancing Power in Outsource Contract Agreements

The practice of outsourcing business processes has long been subject... Read More

Maximizing Sales through the Ultimate Tracking Software

Every small to mid-sized business owner would love to know... Read More

The Most Important Thing Youll Ever Do

The wellspring of confidence is belief. When you believe in... Read More

Executive ESP: A Pathway to Success!

We all have psychic abilities that we use daily, although... Read More

Creativity and Innovation Management ? Competition versus Collaboration

There is much confusion as to whether competition or collaboration... Read More

7 Tips for Growing Your Business You Do Not Want to Ignore: Business Strategies To Easily Implement

Growing companies must always be ready for the next challenge.... Read More

What Cross-cultural Training Can Do for You

International business is more complex than ever before. Success in... Read More

Help Your Employees Prepare for a Performance Appraisal

PREPARING EMPLOYEES FOR THE PERFORMANCE APPRAISAL INTERVIEWS: Remind employees to... Read More

Quality Standards with ISO 9001

Standardizing Quality SystemsThe ISO, or International Organization for Standardization, was... Read More

Necessary Tasks You May Want to Delegate

As a business owner, time is of the essence. Running... Read More

Group Discussion Guidelines

DISCUSSION METHODS: There are two basic types of discussion methods;... Read More

Smart Hiring: What Makes the Right Employee?

Good hires do not happen by accident or luck. In... Read More

Performance Expectations - 5 Tips and 5 Questions

People want to understand their role - they want to... Read More

Business Innovation ? Value versus Quality

Creativity can be defined as problem identification and idea generation... Read More

Presenteeism: The Hidden Costs of Business

(prez.un.TEE.iz.um) nPresenteeism, a relatively unknown concept, is the complement of... Read More

Why Soft Skills?

The industrial age is over. Organizations still stuck in the... Read More

3 Innovation Keys - Do Your Innovative Efforts Need More Power?

Recently, I attended a webinar with nearly 400 other Chief... Read More

Too Much Time Treating Symptoms

A man drives down the highway each day on his... Read More

Quick Tips On Bringing Out The Best In People

Want to bring out the best in people?Edward W. Smith,... Read More

The Permissive Environment is the Suspect

The permissive and participatory conduct which most employees take for... Read More

Top Ten Tips for Outstanding Customer Service

Remember the 80:20 rule? You may not get everything perfectly... Read More

It?s Not All About Cheese: The Missing Component in Employee Development (Part 2)

In part one of this article I told you about... Read More

Qualities of a Great Manager

In the call center environment we are often only as... Read More

The Measurement of Manager Training

THE MEASUREMENT OF TRAINING: Evaluation is one of the most... Read More