Management Apathy

I recently received a most interesting phone call.When I answered the phone, I immediately recognized the name of the company as one of the most visible distributors in our construction supply industry. The owner described how this seemingly invincible 75-year-old firm had very little to show for all those years... Read More

Dont Get Caught With Your PR Down

Why risk the embarassment when with a little basic PR training, you as a business, non-profit or association manager can always be ready for battle?Never again will you fail to do something positive about the behaviors of those important outside audiences of yours that MOST affect your operation.Never again will... Read More

Five Defining Characteristics of Great CEOs

1. Personal insight. Great CEOs are great leaders. They know themselves and what they stand for. They have been called on all their lives as problem solvers because others know them to be fair and impartial. People respect their opinions and look to them for guidance. Great CEOs are mature... Read More

Learning To Let Go

If you have the entrepreneurial spirit (which clearly you have!), you probably have a tendency toward being a control freak. I know the feeling well -- "No one can do it as well as me, so I'll just do it all!" While this may seem to be more efficient than... Read More

Provisioning/User Management System Upgrades: Part I -- Ten Reasons Why Not To Do An Upgrade

Tommy Sherman daily monitors a helpdesk-provisioning queue for a large company. The current provisioning/user management system was written with homegrown software. It has not had a major update for several years. Each day, he is getting more and more frustrated. No matter how hard he tries, he cannot keep up... Read More

Meeting Your Meeting Expectations

"To get something done a meeting should consist of no more than three people, two of whom are absent." ~Author unknownOne of the complaints I hear most often is about the number of meetings people attend during any given week. It isn't only the quantity, but the duration and ineffectiveness... Read More

Innovation Management: Radical Innovation

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More

Innovation Management ? the Root of the Problem

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More

Tales from the Corporate Frontlines: A New Managers Tale

This article relates to the Manager/Supervisor competency, commonly evaluated in employee satisfaction surveys. This competency evaluates an employee's feelings regarding their direct manager or supervisor. The manager/supervisor competency covers topics like clarity of goals, manager support, coaching and feedback, and regular reviews of performance. The old adage that "people leave... Read More

Coaching Champions at Work

I saw Brian Kerr (the Irish national football coach) on television not so long ago and it reminded me of a platform I shared with him at a Banking Institute seminar in Dublin. Whilst I was waiting for my turn I listened to Brian and experienced two emotions ? admiration... Read More

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How to Meet Quality Standards with ISO 9001

In today's hectic business environment, it is vital that we... Read More

Leaders Versus Cheerleaders

Everyone wants to describe themselves as a leader. Everyday, new... Read More

Contract Management Software: the Solution to the Problem of Coordination

Charles Petrie, from Stanford, released a short article entitled "The... Read More

Turnover is Not a Problem

"Ha!" you say. "For someone to make a statement like... Read More

Don?t Get Down ? Manage Up!

"Experience is not what happens to a man; it is... Read More

Will a Workplace Bully Bankrupt Your Company?

Safeguard Your Company Against Harrassment ClaimsTwenty-five percent of employees suffer... Read More

Muggers in Our Midst - When Rumour and Gossip Pay You a Visit

'I heard it on the grapevine' the old song goes.... Read More

Management Team Section of Business Plans

Writing an award winning business plan is a great skill,... Read More

Business Innovation ? Organizational Structure

Creativity can be defined as problem identification and idea generation... Read More

4 Tips on How to Avoid Communication Lines Breakdown

For example, in a small, two-person company, there is often... Read More

Having Your Phil

February 2nd, at approximately 7:30 a.m. local time on Gobbler's... Read More

Delegation: When to Delegate, Who to Delegate to

There are some very simple guides for delegation.Most people delegate... Read More

The 70% Solution: Practical Testing and Version Control

"What do you mean you need to push back the... Read More

What to Ask When You?re Invited to a Meeting

1) Where is the agenda? A meeting without an agenda... Read More

6 Steps to Effective Communication

Effective leaders are known for being excellent communicators. Here's what... Read More

Managing Change - Get it Right

In any event, getting the process right is a vital... Read More

Tales from the Corporate Frontlines: Creating a Culture of Empowerment

This article relates to the Culture & Climate competency, commonly... Read More

Document management : A dream of paperless office

What is document management: When we think about "Document Management"... Read More

Nonprofit Performance: Outcome Measurement Can Be A Good Thing

Does the idea of program evaluation make your stomach churn?... Read More

Counseling Interviews for the Marginal Employee

ACTIVE LISTENING: The most frequent cause of failure in therapeutic... Read More

Turning a Negative Employee Into a Positive Asset

Several years ago, I took over the supervision of a... Read More

Creating A Vision ? Bringing Your Dreams Into Reality

Do you have some goals you want to achieve or... Read More

Productive Meetings: How to Make Your Meetings More Productive

There's one simple secret to effective meetings: set an agenda... Read More

Big Company Intelligence on a Small Company Budget

Information is the lifeblood of the economy. That's especially true... Read More

Making Your Workers Your Partners

There is an inherent conflict between owners and managers of... Read More

Good Idea Generation ? A Process

It seems incongruous that good idea generation can be a... Read More

Top Ten Tips About People Management

To get the best results you have to be very... Read More

Biometrics and ?Return On Investment?

At this time of tight budgets, the mantra of business... Read More

Are You Prepared for a Disaster?

Yesterday I look at my calendar and saw that my... Read More

Lean Principles in Action

AbstractThe electrical products industry is one characterized by fierce competition,... Read More

Performance Evaluations Can Be Beneficial

THE PERFORMANCE REVIEW MEETING: It's a fact - most supervisors... Read More

Towards Intercultural Understanding

An individual's ability to forge effective relationships across cultures is... Read More

Middle Managers Behaving Badly ? How To Stop This Damaging Your Results

More and more I hear and read about a looming... Read More