Effective Meetings - Quick Survey

Here's an easy quiz to check the health of your meetings.1) Who leads your meetings? a) No one, b) Everyone, c) A facilitator2) What happens to the ideas in your meetings? a) If we had to think of ideas, it would be work, b) We make fun of them, c)... Read More

Feedback - Make it Descriptive

Have you ever heard yourself say to a team member - "You're really great" - "You're a star" - I think you're brilliant" - "You're doing a great job!"It's got to be a plus point that you're giving Confirming Feedback and there's nothing intrinsically wrong with any of the statements... Read More

Change and Performance - Training May Not Be The Answer

Introducing new products or services, bringing new people on board, developing a new process or procedure, installing new equipment, change seems to be the one constant in business today and change always seems to drive a need for training.In conducting training needs analysis at any level, we need to understand... Read More

Knowing versus Doing - Execution In The Workplace

Have you ever worked with someone who always seemed to have the answers; who always seemed to know what should be done; who could always quote the experts view on a certain situation, but for some reason, just couldn't perform as expected?Working with a client last month I was struck... Read More

Solving the Problem Solving Problem

The meeting started like a hundred others before. There were five people sitting around the conference table, like they always did, trying to solve a problem that had popped up in the last few weeks. If you could watch and listen from another room you wouldn't find major arguments or... Read More

Which ITIL Process Should We Implement First?

The following question is usually debated a lot amongst IT managers. "With which process should we start when implementing ITIL?" Everybody has their own views, but here are my takes on it.Some consultants sat that one must start with Service Level Management. Theoretically, it would be the perfect option, but... Read More

Work Environment Tidbits

Color is a big factor effecting all indoor environments. Since most of us spend many hours each day at work, the coloring of the space has a big impact on us. Monotone color schemes can over charge certain personality and behavioral patterns. The color grey can cause depression... Read More

The Power in Praising People

One of the keys to success is to have successful relationships. We are not islands and we don't get to the top by ourselves. And one of the key ways to grow successful in our relationships is to be "life-giving" people to others. Every person we meet, we either give... Read More

Developing Your Mission

"The best Leader is one who knows how to pick good people to do what he or she wants done and self-restraint enough to keep from meddling with them while they do it." - Heidi Richards -Mission statements describe the purpose of an organization or a sub-group of it. It... Read More

Managing Rebellious Employees

Surveys of executives reveal that many companies fall short of their profit objectives due to "people problems." Research for my Absolutely Fabulous Organizational Change book found these "people problems" fall into two "r" categories: rebellion and resistance.Rebellion is akin to teenagers defying authority figures, fir instance, rebelling against leaders who... Read More

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Have You Always Thought That The Best Ideas Come From Research Or Management? Think Again

Many entrepreneurs and chief executive officers are unaware that there... Read More

To Thine Own Self Be True--Its Better for Business: What Arthur Andersen Would Say to His Company

As a child, you probably heard, "to thine own self... Read More

Assessing Managers for International Competence

How do you select staff for international assignments? It's an... Read More

CEOs Role in Family Business

I first met Roland (not his real name) in 1972.... Read More

Are You Ready to Sell Your Business

Make Sure You Understand Your Motivation for SellingAre you thinking... Read More

Great Hires: Avoid Costly Mistakes

Picking people for a job is like going... Read More

Problem-Solving Success Tip: Measure the Right Things.

Measure the right things. It's not enough just to measure-you... Read More

Uncommon Common Sense ? Know What is the Most Important Thing in Your Business

Over 3 of my meetings with 3 business owners last... Read More

10 Fundamentals for Effective Meeting

Here are ten fundamental concepts that characterize an effective meeting.Definition:... Read More

First Things First -- Process BEFORE Technology

Here's a brief story I encountered while leaving Newark International... Read More

More Problem-Solving Success Tips

The ability to solve complicated problems quickly is more important... Read More

Lead to Succeed: The Seven Essential Steps to Work Leader Success

In my book "You're In Charge?What Now?" I use a... Read More

Boost Your Leadership Skills Simply By Answering The Question, What Does Our Organization Really...

The difference between leaders is ears. Good leaders not only... Read More

Its Not Always What You Say

A major source of communication breakdowns is incongruence between the... Read More

How to Get the Best from Outsourcing

There's a great little article ('Business Lifeforms') on... Read More

The Myth of the Management Team

Every business has problems. That is why the average life... Read More

Supervisor-Employee Relations: Tips For Managers

Supervisor-employee relations are a critical part of a work place... Read More

Measuring Creativity, DIY style

Creativity measurement is often required in order to benchmark existing... Read More

How to use NLP for Business?

What is Neuro-Linguistic Programming?Neuro-Linguistic programme is nothing but the study... Read More

How To Manage A Difficult Employee

Having to manage a difficult employee is never fun and... Read More

Interviewing Applicants Can Be Hazardous to Your Wealth

1st Fact: Interviewing applicants is the most common way companies... Read More

Want to Manage Your Time? Get Real!

You know the drill - the ridiculous deadlines, the relentless... Read More

How to Delegate More Effectively

Do this simple excercise, and transform your life.First, Make a... Read More

Saying One Thing, Doing Another...

This week I was asked to speak at an internal... Read More

Hiring Tip -- Picking The Best Candidates

I often hear leaders from all types of organizations ask... Read More

Why Employee Satisfaction Surveys And Employee Exit Surveys Make Good Sense

In a competitive world with the need for businesses to... Read More

My Companys Leadership Sucks!

Maybe it's the season or just a more buoyant job... Read More

Communicating Effectively In The Workplace: Four Vital Steps

Ineffective communication is a major, yet avoidable, obstacle to business... Read More

Focus On the Prize

People talk to me about making personal and professional changes... Read More

From Boring to Interesting - Making Training Effective

Being a good trainer requires experience and skill. Experience comes... Read More

Tales from the Corporate Frontlines: Ideas for Everyday Training

This article relates to the Training competency, commonly evaluated in... Read More

Reprimanding Marginal Employees

THE MARGINAL PERFORMER: Every manager must, from time to time,... Read More

Comparing Ancient Programs from the East to Modern Programs like Stephen Covey.

Comparing Corporate and Personal goal attainment programs that have developed... Read More