A Corporate Facelift With Sound Bytes

If Baby Boomers can get botox and tummy tucks, then why don't companies receive facelifts to improve their image as well? The telephone is the lifeblood of any business. Use it respectfully. Don't leave your clients on-hold to listen to radio static or elevator music. With digital recording and delivery... Read More

Difficult Employees-Poor Performance - 10 Tips for Dealing with it in the Workplace

I personally struggle with the term 'managing people' - because I firmly believe that people cannot be managed ? only processes and systems can. How many times have you heard it said ? "Why won't my employees just do as they are asked?"Despite all our best efforts at 'managing', we... Read More

Why Would Anyone Do That in My Meeting?

Imagine that you open a meeting by saying, "We need to talk about the budget."And someone responds with, "I named my dog Budget because everyone tells me he's too big."After the laughter subsides, you wonder why anyone would make such a silly remark in your meeting.And this leads to a... Read More

Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk Part 3

To develop and deliver a great Leadership Talk, you must understand that every Talk has three important parts. (1) Audience Needs. (2) Strong Belief. (3) Action.(1) Audience needs: The first step in putting together a Leadership Talk is to understand the needs of your audience. As I explained in Part... Read More

Cultural Awareness - an HR Perspective

The use of cultural awareness training has increased rapidly in the majority of global companies over the last decade.My experience working in global companies in which effective cross-cultural functioning was critical, involved the devotion of considerable time and energies to ensuring that cultural training needs were identified and accommodated as... Read More

Gift Giving for Business a Major Headache

Corporate gifting is a big headache for most business owners; how much to spend, who to spend the money on, where to get the gifts, what to get and how to gauge the effect of that giving in terms of benefits for the company are all important questions. When a... Read More

Change Behaviors, Change Performance

Every organization is looking for the holy grail of performance enhancement, that one thing that, if it were changed even slightly, would push the productivity of a company way beyond the current level.Over the years there have been many solutions offered to the performance conundrum, from process improvement and process... Read More

Knowledge Management - Creating a Sustainable Yellow Pages System

How can I "know who knows" None of us can personally know more than around 250 people, yet we want our companies to be smart, learning organisations where it's easy to find the right person to talk to. This is why many organisations create "yellow pages" applications, which enable employees... Read More

5 Ideas To Leverage The 3 Stages Of Career Development In Your Organization

In most industrialized nations, the average age a student graduates from high school is 18 years old and the average retirement age is 65 years old ? a difference of 47 years. On average, most people work 40 to 50 years of their lives. It is well established that during... Read More

What Every Manager Should Know About How to Maximize the Two People Inside

Every one of us, in reality, has two people inside: The person we are today and the person we can become tomorrow and in the future.We go to work every day, are never late or absent, earn a promotion; and receive occasional raises. We and our work are far above... Read More

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5 Interviewing Mistakes That Can Lead To Hiring The Wrong Person

Mistake #1: Going with the flowInexperienced interviewers sometimes fall into... Read More

Smart Staffing: Replacing a Key Manager

Have you been in this situation? One of your top... Read More

Is Your Business Ethical?

Ethics - in a profession or trade - is that... Read More

Meeting Your Meeting Expectations

"To get something done a meeting should consist of no... Read More

Will a Workplace Bully Bankrupt Your Company?

Safeguard Your Company Against Harrassment ClaimsTwenty-five percent of employees suffer... Read More

MANAGING CRISIS; when you?re too good at it

When you are acclaimed for excellence during times of crisis... Read More

Training Managers and New Trainers

Training managers use many of the same interpersonal and analytical... Read More

Business Innovation ? Organizational Culture

Creativity can be defined as problem identification and idea generation... Read More

Smart Hiring: What Makes the Right Employee?

Good hires do not happen by accident or luck. In... Read More

Shrinkage Control

What has been your store's shrinkage experience for the last... Read More

Building Shareholder Value Through Your People

Increasing shareholder value is the most important driver for organisations... Read More

Islam in the Workplace

Suggested practice for HR personnelMuslims now form one of the... Read More

Is A Bad Attitude Permanent

Today there is great weight put on a person's attitude.... Read More

Making Your Workers Your Partners

There is an inherent conflict between owners and managers of... Read More

The Seven Cs: Partnership Danger Signs - The 5th C: Control Issues

A series of articles exploring the seven critical areas that... Read More

Lawyers With 2 Hands And Everything Else

I heard this back a few years ago. The boss... Read More

Birds of a Feather May Be Turkeys

Birds of a Feather May Be TurkeysBy Gene Griessman, PhD... Read More

Tales from the Corporate Frontlines: Senior Management and Directional Change

This article relates to the Senior/Top Level management of an... Read More

Managers? Biggest Blunders

Nobody's perfect, including the boss. Managers, we polled recently, acknowledged... Read More

Performance Appraisals: Nightmares or Sweet Dreams

Some managers think of performance appraisal meetings and recollections of... Read More

Never Hire Anyone Dumber Than You Are!

In a previous life I was a Navy Pilot. Great... Read More

The Rise of Corporate Chair Massages

Employers have rapidly begun to understand the importance of stress... Read More

Leadership Skills Means Turnover is Not a Problem

"Ha!" you say. "For someone to make a statement like... Read More

Delegate, Dont Abdicate

One of the key skills for the leaders of growing... Read More

Marketing Miracle: Outsource Your Creative Services

The current economy is causing most companies to tighten their... Read More

Critical Success Factors - Next

The Critical Success Factors Focusing on the... Read More

Tales from the Corporate Frontlines:Choosing an Effective Employee Recognition Program

This article relates to the Recognition competency, commonly evaluated in... Read More

10 Ways New Managers Become Great Leaders

"It is a terrible thing to look over your shoulder... Read More

Why Management Kills Creativity

Ten or so years ago, an international consultant, specializing in... Read More

Can What Someone Does Off-hours Affect Your Business?

Q: How much do I have to worry about what... Read More

Its All In The Systems

Have you ever noticed french fries taste the same at... Read More

Creativity Management and Time Pressure

There is a pervasive belief that time pressure stimulates creativity.... Read More

Is Your Management Style Assisting or Hurting Your Business?

Many times business owners can have significant differences in management... Read More