What Makes a Crisis a Crisis?

If you're old enough and were living in America about 30 years ago, you may remember the scandal in the motion picture industry known as "the Begelman affair" or "Hollywoodgate."A skillful analysis of the crisis that rocked Columbia Pictures, a leading company in its field, is presented by Steven Fink... Read More

Are You Using the Right Form of Energy?

As we near the end of summer, here is a question I have for you, "Are you using the right form of energy to grow your business?" Are you having trouble growing your small business as fast as you want? Are you making all the right moves and still the... Read More

How to Keep a Good Employee: Look, Listen, Learn

Recently a client told me a wonderful story about how a change of attitude helped her to keep a valued employee.Angry and grumbling about one of the provisions in the company policy, the employee asked for a private meeting with my client, the owner of a small sales company, and... Read More

Make a Difference - Sweat the Small Stuff First

My background is in retail management - yes, running stores, from tiny ones you couldn't swing the proverbial cat around in, to huge three floor jobs. Yet there are some guiding principles which, like Giuliani did for New York, that make a difference on a smaller scale. Guiding principles which... Read More

Tales from the Corporate Frontlines: Coworker and Caretaker

This article relates to the Coworkers competency, commonly evaluated in employee satisfaction surveys. It tells the story of a coworker whose performance consistently facilitated effective cooperation, collaboration, and communication between the employees within one organization. While the Team Dynamics competency focuses on relationships within a single group, this competency targets... Read More

This Old Business

Not long ago I was asked to come out and take a look at a business that had been around for about 10 years... but the owner was frustrated with the amount of money he was making.Here is the story of a natural food retail store located in New York... Read More

The Retailers Calendar

The Julian calendar we use to pass the time every day, every week, every month and every year is the one most commonly used by businesses. Its general availability and familiarity make it a natural selection.However, the Julian calendar was certainly not devised with the peculiar needs of the apparel... Read More

3 Simple Things the Best Managers Do - And You Can Too!

If it's so simple, why don't managers all over the globe get this right, every time? Well, because it's so simple, it seems too easy, so busy managers squeeze a lot more in, time after time. And that makes things much more complex - just the way a manager should... Read More

Team Motivation - Tough Enough to Care

Sir Alex Ferguson has just celebrated his 1000 game in charge of Manchester United, probably the world's most successful soccer team.I have a great deal of respect for Sir Alex as a man manager. However, I always feel that he's misrepresented in the media. The press portrays him as this... Read More

Innovation Management ? Six Crucial Steps

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More

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Year 2010: Permanent Employees No Longer Required

Jack Welch joined a conference that was held in Duke... Read More

Burger on a Bun Decision Making

When approaching any decision, it's important for individuals to maintain... Read More

Recognition: A Quick, Low-cost Way to Motivate Employees

Recognizing good performance through praise or other positive action is... Read More

7 Strategies for Sustained Innovation

The need for constant reinvention is a given in today's... Read More

Take Control of Your Paper in 3 Easy Steps

Do you have piles of paper on your desk. Many... Read More

Know Your Client - The First Rule of Business Coaching

Whilst the very best coaches have undertaken independently accredited training... Read More

Creativity Management - The Value of Being Prolific

When asked his secret to success, the author Graham Green... Read More

Unravelling the Data Mining Mystery - The Key to Dramatically Higher Profits

Data mining is the art of extracting nuggets of gold... Read More

Business Leadership Skills - Managing the Human Being Behind the Business

Managing the Human Being Behind the Business It's... Read More

Top 10 Things NOT To Tell Angel and VC Investors

I am not writing this to create a list of... Read More

What to Do When Trust is Low

Trust is essential. You can't run a business without it.... Read More

Create Your Methodology Based on a Standard Framework - Part One

OK. So you have decided that your organization has to... Read More

Successful Managing Through Delegation

Managers should avoid the tendency to constantly delegate to the... Read More

Innovation Management ? Emotion, Habit, and Culture can be Hard to Change!

Creativity can be defined as problem identification and idea generation... Read More

Tales from the Corporate Frontlines: The Role of Character in Leadership

This article relates to the Senior /Top Level Management competency,... Read More

Supplier Sees 53% Reduction in Out-of-Spec Orders Case Study

The goal of perfection is a challenge. It is often... Read More

Plan for Business Success - 6 Reasons to Succession Plan

Succession Planning provides many valuable assets to your business. Yet... Read More

Five Ways to Increase Profitability By Doing The Right Thing

1. Base your business in the Magic Triangle. Honesty, integrity,... Read More

Business Innovation ? Organizational Structure

Creativity can be defined as problem identification and idea generation... Read More

Christmas Carol Coaching - Help to Get Ahead at Holiday Time!

I've always been fascinated by situations where art imitates real... Read More

Eliminate Performance Anxiety Forever

You've had many years of training in your craft as... Read More

Five Steps to Increase the People Power in Your Business

Take some bold steps and help your employees and business... Read More

Structure Your Payment Offers to Sell More Products

The way you structure your payment offers can increase your... Read More

Why You Need a Business Plan

This article was originally called "Do You Need a Business... Read More

Better Manager Skills - How to Learn

When you first take over a department, expectations are usually... Read More

The 3rd Plan Missing from your Business

If you're like most people, you probably started with wonderful... Read More

Resistance - How to Handle It

Do you ever meet with resistance from other people -... Read More

Innovation Management: The Quality and Quantity of the Idea Pool

Creativity can be defined as problem identification and idea generation... Read More

Hire People For What They Do Best

I recently flew from Seattle to Atlanta, I realized, just... Read More

Creativity Management and Time Pressure

There is a pervasive belief that time pressure stimulates creativity.... Read More

Innovation Management ? IBM Opens Lid On Its Treasure Chest

IBM, which registered 3248 patents last year, has decided that... Read More

Interviewing: How to Stay Out of legal Hot Water

Some interviewers ask great questions; others ask dumb questions; and,... Read More

Finding Common Ground Through Consensus Decision-Making

It's clear to me that a workplace is a better... Read More