When you're starting a business, you might wish for a lot of things, like having more than enough customers or not having to do marketing. But wishing is weak willed, having no momentum behind it. When you wish for something, you're not coming from a place of having a strong... Read More
You, the Entrepreneur, are 'normally' a type-A individual. One who has little patience with the establishment ~ he or she likes to do it 'his/her way' and that's OK if you know the system and have a plan to achieve your goals.MENTORING TEAM NEEDED --IF ONLY! Wow! Someone had told... Read More
What is the number one way to prevent failure in business? Take a minute to really think about your answer. What comes to mind? Increasing patients or customers served? ? Effective marketing? ? Location, location, location? ? Improving patient or customer care? ? Being the best in your industry?Although these... Read More
I was talking with first-line supervisors in a utility company about how to deal with poor performing employees."You've gotta put the screws to him!" suggested one supervisor to his colleague who was having trouble managing one particular poor performer."I've put so many screws to him he's dead weight!" the supervisor... Read More
Many operations leaders have been there, done that with re-engineering. And they report, in effect, that the process is like ringing a doorbell with a howitzer shell.Reducing costs through wholesale layoffs ostensibly tied to ultimate results provides quick hits on balance sheets, but its clumsy blows can raise hell with... Read More
I talked with a group of internal consultants last week - they felt they had to wear too many hats in their work. They had to be consultants, facilitators, coaches and trainers - sometimes in the same one-hour session. They weren't always sure what role to be in and they... Read More
Speak of operations assessment, and we'll hear its significant value. Speak of an audit, and we'll run for the nearest emergency exit. There's no difference between the two, yet that word audit chills us. But is an audit really designed to help us or hurt us?Improve Performance with AuditingProblems most... Read More
Lack of Operations Manuals stunting your growth?CONTENTS:1. Do you lack functional Operations Manuals? 2. Use a SYSTEM to write your Operations Manuals! 3. Yes, but my people just don't/won't write stuff down! 4. But people WILL write stuff down - if ... 5. Call to Action.1. Do you lack functional... Read More
As an entrepreneur, hiring an expert can be one of the most efficient ways to turbo-charge your business. However, thousands of consultants flood the Information Highway, and each one promises to positively impact your bottom line. How do you know which expert has the right combination of smarts, skills, experience... Read More
Here are some quick thoughts on ways to turn things around.Determine the real reasons why trust has diminished. Is it a problem in your industry? Something that happened in your company such as layoffs? Or is it personal ? they don't trust you? Don't rush out and create a new... Read More
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Communication is the key to your success at work, at... Read More
Many companies have dress codes, which include jewelry. Some companies... Read More
How we feel is really more important than what we... Read More
Want to get more from your people, but you don't... Read More
160 years ago, the newly invented electric telegraph carried the... Read More
A leader's role is to focus on those areas of... Read More
This article relates to the Ethics in the Workplace competency,... Read More
Keeping the cost of doing business down, yet providing a... Read More
Creativity can be defined as problem identification and idea generation... Read More
Meetings can be the life-blood of an organisation or the... Read More
Okay, so you've figured out what kind of meeting is... Read More
Lynn was tapped to head up the project team for... Read More
Do you want to measure your workers' level of satisfaction?... Read More
As we near the end of summer, here is a... Read More
Now that it is January, many of you are putting... Read More
There are different reactions that individuals experience during time of... Read More
Ellen was a clerk working for a large insurance company.... Read More
Which documents must I keep for ISO 9001?In addition to... Read More
1st Fact: Interviewing applicants is the most common way companies... Read More
At first blush, it would appear there is no shortage... Read More
It seemed like a good decision at the time. A... Read More
DECISION BY AUTHORITY RULE: Many groups start out with-or quickly... Read More
It happens over and over in businesses every day.Within large... Read More
Transitioning from Vertical Hierarchies to Decentralized / Flatter OrganizationsThe need... Read More
The following nursing home collections report outlines 11 guidelines you... Read More
Managing a meeting is like setting off on a long... Read More
Every since serving a hitch in the military, I have... Read More
Have you ever hired someone who did not live up... Read More
You probably know this already, but there are generally held... Read More
The main reason is to stop any potential lawsuits from... Read More
Note: This article was written for a internet business site.... Read More
Now we turn the corner to our final phase: Re-Discovery.Last... Read More
One of the greatest time wasters of all are unnecessary... Read More
"Jack" (not his real name) is a vice president of... Read More
One of the major benefits, if not THE benefit of... Read More
Another IT White Elephant!It seems that almost every day we... Read More
In his book, The Effective Executive, Peter Drucker pointed out... Read More
We all know people who are like human dynamos. They... Read More
THE CHANGING BOSS-SECRETARY RELATIONSHIP: Imagine a partnership at work. One... Read More
Do you have more projects than time? Help might be... Read More
Imagine that you're a sports coach and you need a... Read More
ISO 9001 2000, Getting startedBefore starting the ISO 9001 2000... Read More
I've often heard managers say - "My door is always... Read More
The quickest way to cancel out all the thought, work,... Read More
Does being managed by others smack more of "Survivor" than... Read More
This is a bottom-line environment.Decreasing the downtime of revenue producing... Read More
There is a pervasive belief that time pressure stimulates creativity.... Read More
Cold Water Comments - What They Are and How to... Read More
The practice of outsourcing business processes has long been subject... Read More
Re-organizing, re-engineering, re-training, down-sizing, outsourcing, changing-changing-changing. Organizations today think they... Read More
Many work environments now are open plan, with only a... Read More
The retention of highly skilled knowledge workers is one of... Read More
Increasing shareholder value is the most important driver for organisations... Read More
Everyone wants to succeed yet everyone has a different perception... Read More
In today's hectic business environment, it is vital that we... Read More
If you search on Google for "virtual assistant", you'll find... Read More
The other day I brought my mother into an appliance... Read More
This article relates to the Senior /Top Level Management competency,... Read More
Recognizing good performance through praise or other positive action is... Read More
If you have a task greater than you can handle... Read More
Maybe it's the season or just a more buoyant job... Read More
Purpose: Show how immersion leadership training makes strategic initiative success... Read More
It's the middle of the night. You've woken up with... Read More
Imagine that you open a meeting by saying, "We need... Read More
Almost, if not all organisations have them, they've been around... Read More
This week I was asked to speak at an internal... Read More
Business Management |