Resistance. It isn't something people cherish or enjoy encountering. We experience resistance everywhere at work:People don't like that idea.People don't want the work flow to change.Someone doesn't agree with the feedback they received and becomes defensive.Someone doesn't see the value in a revised policy and they become resistant.People don't want... Read More
Wouldn't it be great if we got get the cheapest price on everything. I know I wouldn't want it. Would you? Do you strive to get the cheapest automoblie? The cheapest mobile home to live in? The cheapest place to eat? Rather than look for the cheapest we tend to... Read More
COLLECTIVE WISDOM CAN BE AN effective tool for solving the problem of knowledge deficit, or the underutilization of organizational knowledge. If you are a small, medium or large business, and you don't have a method in place for harnessing and managing your organization's collective knowledge, you may be losing opportunities... Read More
What principles should a company keep in mind when developing a mission statement? Appropriate criteria must be chosen for defining the business. There are several alternatives for defining one's services: by the products one produces, by unique resources that the company possesses, by a particular strength that the company has,... Read More
Having an agenda template that works well for you, week in, week out, creates a consistency which gets your people bought into the process. Delivering an efficiency and effectiveness which makes the most of the valuable time you have together. Key points to note are:-CirculateShare your agenda in good time,... Read More
Every business must strive to provide quality products and services to customers. To achieve that objective the company must draw well thought out policies and procedures to ensure 100% achievement of the targets.Here are some tips to ensure that your business attains and enhance quality:Document Quality Objectives and ProceduresQuality management... Read More
For example, in a small, two-person company, there is often the greatest opportunity for direct conversation and discussion throughout the day. There are only two possibilities for verbal communication and it's usually quick, easy and descriptive.If, however, a third member is added to the team, then six possible lines of... Read More
"Become the Squeaky Wheel", a new book just published, explains that getting customers involves more than advertising. Michelle Dunn presents examples of credit procedures and policies to help creditors or business owners collect bad debt and prevent it in the future."One of the best things you can do is implementing... Read More
Does your business need the services of a computer consulting firm? Before you rush out and hire the first techie or slick-salesperson that knocks on your door, be sure to consider these favorite Computer Consulting 101 hiring tips for screening and interviewing local computer consulting firms. In this first in... Read More
How would you handle communication if your business or practice got into a crisis situation?I was pleasantly surprised when my Internet service provider responded competently and quickly to a technical crisis. And, we can learn to communicate more effectively by studying its response.The crisis occurred when hackers attacked its system... Read More
![]() |
|
![]() |
|
![]() |
|
![]() |
|
|||||
|
|
|
DISCUSSION METHODS: There are two basic types of discussion methods;... Read More
Creativity can be defined as problem identification and idea generation... Read More
How can you make the best use of your energy... Read More
Part One of Creating Well-Defined Processes SeriesWhat if your sales... Read More
Does your hiring process consist of proven practices or just... Read More
Q: How much do I have to worry about what... Read More
Creativity can be defined as problem identification and idea generation... Read More
I believe that whether corporations expense their stock options is... Read More
Avoiding inert measures that anaesthetise your performance management.INTRODUCTIONYou sit before... Read More
Use this check list to assess your communication skills.Focus* Do... Read More
Usually, we're most interested in communicating outwardly; getting our messages... Read More
A 'dirt-world' retail business I used to manage had a... Read More
Recruiting and hiring are often done in haste, leaving the... Read More
"Nothing inspires confidence in a business man sooner than punctuality,... Read More
There is a growing movement in the spiritual... Read More
How do you get everyone on board the change train... Read More
Creativity can be defined as problem identification and idea generation... Read More
I have been working with leading Business Improvement guru, Tim... Read More
Today's successful organizations are the ones which carry on open... Read More
Picture all the people you know who are dynamic, successful... Read More
There are wild variances in how much involvement organisations are... Read More
Conflict generally arises by having your needs, desires, perceptions and... Read More
This article relates to the Ethics in the Workplace competency,... Read More
TO: All Parents [and Employers and Managers]From: Your Child and/or... Read More
Key control, or more accurately the lack of key control... Read More
The Fundamentals of Strategic Marketing, Some Key Traits for Greater... Read More
"Without the chance to meaningfully participate in steering one's own... Read More
To develop and deliver a great Leadership Talk, you must... Read More
Don't Let Your Measurements Mislead You ... Read More
I've just watched, again, an episode in the Back to... Read More
A few months ago I had the opportunity to spend... Read More
Most people just want to be appreciated. If you're a... Read More
Goals are critically important for the success of a meeting.... Read More
Here's a productivity tip that will save you a lot... Read More
Whether your company holds one meeting a week or dozens... Read More
Have you been in this situation? One of your top... Read More
You've seen it happen many times. An organization that provides... Read More
A few weeks ago, after consultations with others in an... Read More
I recently received a most interesting phone call.When I answered... Read More
I see a PR firm has done a survey on... Read More
This article relates to the Manager/Supervisor competency, commonly evaluated in... Read More
Most people think real change in an organization occurs as... Read More
A curious thing happens to entrepreneurs in the spring of... Read More
We had a problem with handling materials in a production... Read More
Nearly all leaders I've encountered are underachievers. They're getting a... Read More
The industrial age is over. Organizations still stuck in the... Read More
INTRODUCTIONThe typical approach executive teams use to cascade, or roll... Read More
Do you know how many customers you have that are... Read More
When you first take over a department, expectations are usually... Read More
"Become the Squeaky Wheel", a new book just published, explains... Read More
Project heroes. We've all heard of them. Some of us... Read More
I found it important to clarify for employees what "deal-breaker"... Read More
Teleconferences can be a boon or a bust. On the... Read More
All maintenance activities of the workforce must be documented, this... Read More
It's no secret! Day after day the news is riddled... Read More
Define the Problem First. It seems obvious, but how many... Read More
If past behavior is the best way to determine future... Read More
As a business owner, time is of the essence. Running... Read More
How should you keep track of meetings?Have you ever wanted... Read More
Tommy Sherman daily monitors a helpdesk-provisioning queue for a large... Read More
It was 7:30 on a Saturday morning, and I was... Read More
People who work with us often struggle with this dilemma:... Read More
What's everyone's favorite topic around the water cooler? Bad bosses!... Read More
For good reason, practically every endeavor in life is rated.... Read More
DECISION BY AUTHORITY RULE: Many groups start out with-or quickly... Read More
Top leaders...Are Visionary Top leaders have a very clear understanding... Read More
Business Management |