Dont Sweat the Small Stuff with Your Credit Policy
Do you know how many customers you have that are past due right now? How many bad checks are sitting on your desk that you don't know what to do with? How many dunning letters do you send out a month?How would you like to answer those questions with none,... Read More
How To Rebuild Trust
Here are some quick thoughts on ways to turn things around.Determine the real reasons why trust has diminished. Is it a problem in your industry? Something that happened in your company such as layoffs? Or is it personal ? they don't trust you? Don't rush out and create a new... Read More
The 70% Solution: Practical Testing and Version Control
"What do you mean you need to push back the launch date?" Says the CEO. Says the CFO. Says the user community. CTOs, CIOs, and all officers who oversee major development projects have had to deliver the dreaded message. But a deadline for the sake of a deadline is a... Read More
Problem-Solving Success Tip: Measure
Measure.The first key question to answer in starting a problem-solving project is, "How will you know when the problem is solved?" Answer this question in measurable terms before you start trying to solve the problem. As you begin defining your problem, these success metrics help set clear expectations about what... Read More
Preparing For ISO 9001 2000 Registration
The steps need to be taken to prepare an organization for ISO 9001 2000 registration:Whilst the following text is not exhaustive in its content it should give you a reasonable idea of what's involved in setting up an ISO 9001 2000 registration within an organization.First and most importantly you should... Read More
Your Company Without Training - Any Questions?
Okay, be honest!Are you guilty of sticking in a few boring videos and calling it training?Do you send in your department heads to deliver a few, rushed, canned presentations and call it orientation?Are you then surprised when your new employees don't live up to your expectations, and your employee turnover... Read More
13 Comments on Bad Meetings
Bad meetings are a cultural malady that senior executives pass on to new employees.Long pointless meetings are useful in that they keep incompetent people from interfering with those who are working.An employee who needs permission to buy a box of paperclips can spend tens of thousands of dollars worth of... Read More
Riding the Waves to Success
Last week I was confused and frustrated about a few things related to one of my businesses, and a bit upset with myself and "The Universe." As a result, I went into a deep meditation to get some clarity and help.In response to my questions and requests for help, my... Read More
Delegate or Die!
You Can't Do It All - Learning To DelegateThere is not a single management skill more critical to your personal and professional success as an entrepreneur than learning to delegate. But delegating successfully is much more than simply handing out assignments. It is more an exercise in understanding and accepting... Read More
Partnering for Performance
"The difference between a boss and a leader: a boss says, 'Go!' ? a leader says, 'Let's go!'" -E. M. Kelly* Are you a boss or a leader?* Do your employees see you as part of the team or as looking over it?* How would your team members define your... Read More
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Quick Tips On Bringing Out The Best In People
Want to bring out the best in people?Edward W. Smith,... Read More
Outsourced Learning: Are You Ready for Learning BPO?
As the business world enters a period of hyper-competitiveness, every... Read More
Think Time... Its Now Or Never
I recently read an article published in the June, 2005... Read More
The Most Important Thing Youll Ever Do
The wellspring of confidence is belief. When you believe in... Read More
Better Management Performance - The Easy 3-Step Way
Managers make three mistakes when they try to run businesses.... Read More
Score the Rainbows Pot of Gold: Become the Boss That No One Wants to Leave
Leadership is lifting a person's vision to higher sights, the... Read More
Burger on a Bun Decision Making
When approaching any decision, it's important for individuals to maintain... Read More
Dont Get Caught With Your PR Down
Why risk the embarassment when with a little basic PR... Read More
Let the Intern Do It - Affordable Help for Your Business
Do you have more projects than time? Help might be... Read More
Problem-Solving Success Tip: Use Your Time for Problems that are Truly Important
Use your time for problems that are truly important.Hard as... Read More
How to Get the Best from Outsourcing
There's a great little article ('Business Lifeforms') on... Read More
Shrinkage Control
What has been your store's shrinkage experience for the last... Read More
Make Them GLAD Youre Their Boss
Criticism has the power to do good when there is... Read More
Why Employee Satisfaction Surveys And Employee Exit Surveys Make Good Sense
In a competitive world with the need for businesses to... Read More
Involving People Gave Us the Improvements We Needed
We had a problem with handling materials in a production... Read More
10 Ways To Work Through A Business Slowdown
In running any kind of business, it's inevitable that sometimes... Read More
Making Change Work
Shaky FoundationsWhilst over 60% of businesses will be looking to... Read More
How to Create Trust
People buy from you, offer help, and grant rewards based... Read More
Employee Performance - If You Want the Best, Get Personal!
This is a story about a man and three dogs.I... Read More
Conference Calling Can Save Your Sales OrganizationTime and Money!
Conference calling can save you money. There is no doubt... Read More
How Invisible Communication Barriers Kill Productivity
Many kinds of interferences or disturbances can confuse a message.... Read More
Hiring for Success
Hiring someone new to work in your business is one... Read More
Are You in Control of Your Practice or Does it Control You?
One of the most common complaints that business owners have... Read More
The Power of Positive Communication
Communication is the key to your success at work, at... Read More
Crisis Management Essentials - How to Communicate Effectively During a Crisis, Emergency or Disaster
A crisis, emergency or disaster can happen at anytime and... Read More
Motor Vehicle Policy and Your Employee Risks
It is becoming more common for employers to require employees... Read More
Understanding How Change Has Changed
There seems to be an assumption that change is a... Read More
Results of Poor Cross Cultural Awareness
Results of Poor Cross Cultural Awareness. Having a poor understanding... Read More
Diversity in the Workplace: Benefits, Challenges and Solutions
Workplace diversity refers to the variety of differences between people... Read More
Prepare A Winning CV
There is every chance that elements of this article may... Read More
6 Ways to Keep Things Simple
Six Ways to Keep Things Simple We can have greater... Read More
Why We Judge
Judgment is the process of forming an opinion of something... Read More
Why Would Anyone Do That in My Meeting?
Imagine that you open a meeting by saying, "We need... Read More
Organizational Capital in Politics, War, Sports and Business
Intangible Corporate Assets such as Organizational Capital, Blue Sky and... Read More
Avoiding The Sheep Dip
It is a sad fact that many employees are still... Read More
How To Prevent Your New Manager From Becoming A Statistic
According to a study by the Manchester Group, 4 out... Read More
A Journey of a Thousand Miles
You can't build a reputation on what you are "going"... Read More
Group Decision Making : Are the Decisions Really Made by the Group?
GROUP DECISION-MAKING: Many managers feel they are well-versed in areas... Read More
Cultural Differences: Making it Work Virtually
Working virtually adds a whole new dimension to the phrase... Read More
Its a Training Issue!
There's a common phrase used by Organizational Development and Human... Read More
Communicating with Offsite Workers
How do you, or would you, communicate with employees who... Read More
Working with Hearing Impaired Employees - Giving Them a Fair Go
Hearing impaired people often encounter difficulty at work because their... Read More
Innovation Management ? Measuring Failure!
Creativity can be defined as problem identification and idea generation... Read More
Stop Going to Meetings - 10 Questions to Ask Before Attending a Meeting - Get More Productive
We get invited to attend so many "meetings" but do... Read More
How To Decrease Profits Without Really Trying
Hurting your sales efforts can be accomplished easily with the... Read More
Sharing the Reins: 10 Reasons To Sell Your Company To Your Employees
In 1987 I sold my business, South Mountain Company, to... Read More
Team Motivation - Tough Enough to Care
Sir Alex Ferguson has just celebrated his 1000 game in... Read More
Time-Wasting Problems - One Question to Move You Forward
In any organisation, progress is frequently impaired by the time... Read More
To Meet or Not to Meet - What are the Questions?
Meetings can be a total waste of time or a... Read More
Offshore This! (Outsourcing Tech Support Overseas)
So I call my telephone company and someone picks up... Read More
Know the Source of Business
One of the first questions we ask a prospect or... Read More
The Boss Didn?t Understand Why His Staff Wasn?t Reading His Mind
Many people believe that everyone sees the world exactly the... Read More
Productive Meetings: How to Make Your Meetings More Productive
There's one simple secret to effective meetings: set an agenda... Read More
Recruitment - What Youre Really, Really Looking For
Imagine that you're a sports coach and you need a... Read More
Ten Business Reasons Why Asking for Help Works
In fact, bringing your people - any of them -... Read More
To Thine Own Self Be True--Its Better for Business: What Arthur Andersen Would Say to His Company
As a child, you probably heard, "to thine own self... Read More
Communication Mix-Up
My friend Delia is the owner of a small private... Read More
Problem-Solving Success Tip: Define the Problem First
Define the Problem First. It seems obvious, but how many... Read More
Having Your Phil
February 2nd, at approximately 7:30 a.m. local time on Gobbler's... Read More
Are You Prepared for a Disaster?
Yesterday I look at my calendar and saw that my... Read More
Why and How to Work with a Consultant
A good consultant provides specialist abilities and experience, innovative ideas,... Read More
How to Meet Quality Standards with ISO 9001
In today's hectic business environment, it is vital that we... Read More
The 70% Solution: Practical Testing and Version Control
"What do you mean you need to push back the... Read More
Poly Bags and Pallet Shrouds - Just Get it Right
For many companies, procuring the right packaging, such as Poly... Read More
What are Your Best Practices?
Best Practices StudiesThese studies can be defined as inquiries into... Read More
Policy & Procedure Manuals - Tools For Greater Productivity and Efficiency
In today's tough retail environment the retailer needs all the... Read More
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