Coaching Employees in the Workplace

After a full week of training, you are still a little nervous about your new job. All of the information you need to digest, the new environment you are adjusting to, and the new faces you will be getting acquainted with is just a bit overwhelming.Meeting the expectations of a... Read More

The Seven Cs: Partnership Danger Signs - Competitive, Not Complementary Action

A series of articles exploring the seven critical areas that can indicate a partnership is in trouble.Competitive, Not Complementary ActionJames Carville and Mary Matlin are public relations spokespeople for the Democratic and Republican parties, respectively. They are each articulate, sharp and feisty. Sparks fly when they debate in favor of... Read More

Diversity in the Workplace

As you look around your office, is everyone just like you? Probably not. The demographics of the American workforce have changed dramatically over the last 50 years. In the 1950s, more than 60% of the American workforce consisted of white males. They were typically the sole breadwinners in the household,... Read More

The Challenges of Human Resource Management

IntroductionThe role of the Human Resource Manager is evolving with the change in competitive market environment and the realization that Human Resource Management must play a more strategic role in the success of an organization. Organizations that do not put their emphasis on attracting and retaining talents may find themselves... Read More

Enable Continuous Improvement of IT Services through ITIL

One of the major benefits, if not THE benefit of process orientated approaches to managing your IT services and infrastructure is that it enables continuous improvement.This means that you are never totally satisfied with the current state of affairs and that you always want to improve your services. I mean,... Read More

People - You Cant Make Them What Theyre Not

Many business people and managers are spending too much time trying to change the underperforming people who work for them. They seem to believe that if they train people - tell them what to do or even threaten them with the sack - then the performance level will go up.The... Read More

6 Steps To Effective Management During Change

Take the pain out of gain and decrease the upheaval surrounding change by following six commonsense steps to effective management.Step 1: Establish ObjectivesThe process must begin with a clear and detailed statement of objectives and move from there to goal design. Goals must be directly accountable to the vision while... Read More

The Truth?

The pure and simple truth is rarely pure and never simple. Oscar Wilde The truth. So alluring. So promising. If we only knew the truth, everything else would just fall into place. Sadly, the "truth" of a relationship, situation or event is always hard to come by. The fact... Read More

Innovation Management ? smart people dont necessarily produce great ideas

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to... Read More

A Tricky Supervision Challenge

Many managers believe that treating their team members as responsible adults will assure excellent results. The truth is that while this usually is effective, some people need much firmer limits than others to perform their jobs.Ellen, the manager of a rehabilitation hospital unit, was discussing her frustration in supervising one... Read More

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Five Habits of Highly Effective Conflict Resolvers

Steven Covey had the right idea. There are discreet skills... Read More

Five Days to More Effective Inventory Management

The litany of headaches related to the implementation and on-going... Read More

The Permissive Environment is the Suspect

The permissive and participatory conduct which most employees take for... Read More

The Professor Makes A Minus Power Move

If you think the power move has costs, consider the... Read More

Which ITIL Process Should We Implement First?

The following question is usually debated a lot amongst IT... Read More

Five Tips for Analyzing an Income Statement

In today's article, we'll be looking at the income statement,... Read More

Telephone Techniques: Boost Your Productivity With Effective Phoning

One of the things that most impacts people's productivity is... Read More

Creativity and Innovation Management :- Thought Leadership

Leadership is only sustainable when leaders consistently come up with... Read More

Deciding What to Delegate

DECIDING WHAT TO DELEGATE: Once the benefits of delegation are... Read More

Are You in AWE of Your Employees?

Employers have become so concerned about seeming "unfair" or worse... Read More

Succession Planning? ... Not on My Watch!

At first blush, it would appear there is no shortage... Read More

4 Simple Steps to Successful Delegation

Last month, my featured article was about creating a "Stop... Read More

Where Else in Your Business Do You Accept a 60% Failure Rate?

I recently surveyed CEOs and Business Leaders of large companies... Read More

Dividing The Loot

It is when the going gets better, that the going... Read More

Best Practices Plan: Dissemination of a Great Idea

Good news spreads quickly News of the invention of the... Read More

6 Ways to Keep Things Simple

Six Ways to Keep Things Simple We can have greater... Read More

Productive Meetings: How to Make Your Meetings More Productive

There's one simple secret to effective meetings: set an agenda... Read More

10 Steps Towards A Stress-Free Introduction Into Management

Becoming a manager for the first time can be an... Read More

How Businesses Can Stop Wallowing in Bad Debt and Prevent It in the Future

"Become the Squeaky Wheel", a new book just published, explains... Read More

Controlling Your Cash Flow

IntroductionAre you looking for a way to gain control of... Read More

Top Ten Tips About Communicating with Your Employees Effectively

Communication is the basis of who you are as a... Read More

The Walmart Cult

The CultBecoming a part of the Cult, consists of being... Read More

Contract Management Software: the Solution to the Problem of Coordination

Charles Petrie, from Stanford, released a short article entitled "The... Read More

Tales from the Corporate Frontlines: Training is in the Eye of the Beholder

This article relates to the Training competency, commonly evaluated in... Read More

Team Motivation - Tough Enough to Care

Sir Alex Ferguson has just celebrated his 1000 game in... Read More

Knowledge Management - Leadership Behaviours Which Encourage Knowledge-Sharing

The concept of knowledge management or knowledge sharing makes intellectual... Read More

Business Innovation ? Tacit Knowledge

Creativity can be defined as problem identification and idea generation... Read More

Project Management - Its Just A Button

I once worked with a developer who showed up at... Read More

Change Management

"It is not the strongest species that survives, nor the... Read More

Management Apathy

I recently received a most interesting phone call.When I answered... Read More

Management - Mary Poppins Style!

Mary Poppins describes a style of management which has for... Read More

Why Would Anyone Hold a Bad Meeting?

Pssst, want a stock tip that will make you rich?... Read More

The Paradox of Job Enrichment

Ellen was a clerk working for a large insurance company.... Read More