Do Customers Like the Feel of Your Organization?

In two recent articles "Some Evidence of How We Are Spiritually Connected" and "Healing Dysfunctional Families" I reported on how individuals who live or work within a system or group are inherently connected at a level that goes beyond words. This realm of connection, which is largely spiritual or unconscious,... Read More

Three Business Lessons From The US Postal Service

There was a buzz in the air recently about the US Postal Service. Seems as though they were running into a budget deficit in the billions.The Postal Service claimed they must cut Saturday service to customers to stay afloat -- a service they had provided for years. And one that... Read More

How to Make the Best of it - Take Your Weather with You

I once worked in a place where there were three lines of words, placed just before employees went from backshop to front of shop. These said:-Smile!Remember - you represent your CompanyDelight your customers. I realised I had choices right here.I could play a great part and have fun - make... Read More

5 Ways of Increasing Business Profits

The economy may finally be turning around and showing signs of a rebound. Interest rates have begun to rise and the stock market is recovering from the lows it experienced in the last couple of years. Is your business ready to take advantage of these improving times? Can you translate... Read More

Interviewing: How to Stay Out of legal Hot Water

Some interviewers ask great questions; others ask dumb questions; and, worst of all, some ask questions that can get them into legal hot water.Every recruiter, hiring manager, executive, and department manager must realize that asking the wrong questions or making improper inquiries can lead to discrimination or wrongful-discharge lawsuits. These... Read More

Tales from the Corporate Frontlines: Employee Ideas Achieve Work Life Balance

This article relates to the Work/Life Balance competency, which investigates how your staff feels with regard to the balance between work and personal life. It explores issues such as priority of family and hours on the job, also covered in this competency. Organizations that enjoy a high satisfaction level in... Read More

How To Jump Start Your Profits and Keep Your Profits Rolling

There are so many ways to jump start your prifits and keep your profit rolling. These top 20 ways are essential if you want to run a successful business. 1. Offer to write exclusive articles (that means you only submit them to one place) for high traffic web sites... Read More

Take This Into Consideration Before You Write Your Mission Statement

What principles should a company keep in mind when developing a mission statement? Appropriate criteria must be chosen for defining the business. There are several alternatives for defining one's services: by the products one produces, by unique resources that the company possesses, by a particular strength that the company has,... Read More

Make the Most of Your Time - Focus on Strengths

Once working and focused in tune with what they do best, your people are freed up to deliver their very best performances. They encourage others to work to their strengths too. Thus, each is far more effective. By recognising this in each other, there is another benefit. Everyone realises the... Read More

Unravelling the Data Mining Mystery - The Key to Dramatically Higher Profits

Data mining is the art of extracting nuggets of gold from a set of seeminngly meaningless and random data. For the web, this data can be in the form of your server hit log, a database of visitors to your website or customers that have actually purchased from your web... Read More

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Best Workplaces

The Best Workplaces report (Financial Times, April 28, 2005) notes... Read More

Dont Let Your Measurements Mislead You

Don't Let Your Measurements Mislead You ... Read More

The Leadership Alignment Model

Some time ago we had the privilege of working with... Read More

Stopping The Brain Drain: How To Capture Key Business Knowledge Before It Walks Out The Door

The verdict is in: More and more baby boomers will... Read More

When Being A Facilitator DOESNT Help

I talked with a group of internal consultants last week... Read More

Innovation Management ? how does the user benefit?

Creativity can be defined as problem identification and idea generation... Read More

What Every HR Manager Should Know About Hiring Productive Employees

The characteristics of job applicants have a strong influence on... Read More

3 Tests To Hire The Best

Question: What's the easiest, cheapest and quickest way to have... Read More

Problem-Solving Success Tip: Test Your Assumptions About Everything

Test your assumptions about everything.Assumptions have a way of creeping... Read More

What Every Manager Should Know About How to Enhance the Motivational Climate of the Workplace

It has been well documented that employees' productivity and job... Read More

5 Surefire Ways to Bring Your Business Objectives Full Circle with Technology

All small to mid-sized company owners want to know where... Read More

How to Reject a Job Applicant

A Nightmare That Really HappenedOver 10 years ago, when I... Read More

Quick Tip - Effective Meetings Begin With Goals

Goals are critically important for the success of a meeting.... Read More

Proven Secrets to Keeping Your People and Increasing Your Profits

Why are people changing jobs so quickly these days?Here are... Read More

Rapport - How to Build it with Your Team

I've often heard managers say - "My door is always... Read More

Managing After Downsizing

So, you survived the downsizing. Your company did something that... Read More

Implementing Change

There are different reactions that individuals experience during time of... Read More

Employee Motivation: It?s More Than A Paycheck

Managers often ask, usually with exasperation, "How can I keep... Read More

Performance Appraisal Checklist: Raise Not Just Appraise Performance

It's that time again! Perhaps the most dreaded management practice... Read More

Effective Meetings - Quick Survey

Here's an easy quiz to check the health of your... Read More

Year 2010: Permanent Employees No Longer Required

Jack Welch joined a conference that was held in Duke... Read More

Business Leadership Skills - Managing the Human Being Behind the Business

Managing the Human Being Behind the Business It's... Read More

Innovation Management ? Selecting Good Ideas

Creativity can be defined as problem identification and idea generation... Read More

13 Comments on Bad Meetings

Bad meetings are a cultural malady that senior executives pass... Read More

Dont Take New Hires for Granted

Hiring good people is only half the battle. The other... Read More

Work Environment Tidbits

Color is a big factor effecting all indoor... Read More

14 Ways to De-Stress Employee Vacations

Employees truly deserve paid vacations. Theystruggle through stressful jobs most... Read More

Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk Part 3

To develop and deliver a great Leadership Talk, you must... Read More

The Seven Cs: Partnership Danger Signs - Conflict Becoming the Norm ? Part 2

A series of articles exploring the seven critical areas that... Read More

Medical Malpractice: Three Myths That Cost Your Hospital Millions

What's the use?Nothing you do will hold down the cost... Read More

Human Resource Employee Risk Profile - Management Risks Explained

Human Resource Employee Risk ProfileIs your business at risk? Do... Read More

6 Shared Factors of Successful Executives

These factors where determined by interviews with and books from... Read More

Succession Planning for Your Business - 7 Key Benefits

A core activity in many successful businesses, Succession Planning is... Read More