Your Biggest Problem in Business? Work Ethic

US Work Ethic Issues and Lack of serviceWell many of us are getting upset with the lack of service these days and no one cares and somehow we have all lowered our standards to the fact that getting good service is not to be expected, but rather a nice... Read More

Four Employee Behaviors That Can Kill Your Business

I found it important to clarify for employees what "deal-breaker" behavior was at my company. These are the things I insisted would not be tolerated and would lead to immediate or ultimate termination, depending on the nature of the infraction of these hard and fast rules. Here are the behaviors... Read More

Business Opportunity - Leverage Your Employees!

As a business asset, they don't sit well on the P&L statement. They aren't valuable like a piece of machinery, or an office block. There is no assignment of currency with which you can measure them. But living and breathing within the walls of your premises are the biggest asset... Read More

Hidden Consultants Within Your Organization

You've all heard the old joke about a consultant being someone who uses your watch to tell you the time, and then steals your watch. There's some truth to the story: consultant recommendations are often the same things that your employees or customers have been telling you all along. But... Read More

Joint Accountability: Another Key for Your Effectiveness

I once was part of a group of management professors who often taught in executive development seminars. Other non-management professors in the school ran these. Occasionally these non-management professors would approach someone else in the management group to express their concerns about our teaching - they wouldn't approach the person... Read More

Five Steps to Better Employee Management

Hiring employees is a huge responsibility. Before hiring anyone, be sure to carefully analyze your needs in terms of extra assistance.Once you've gotten through the hiring process, there's still much more you must do now that you've become an employer. If you're like most small business owners, you just don't... Read More

Choosing the Right Corporate Training

According to a Gallup Poll, 80 percent of employees said the availability of company-sponsored training programs was a factor in deciding whether to accept a new job or stick with a current one. And yet the Bureau of Labor Statistics says that the average number of hours of formal training... Read More

Setting a Pitiful Example: Twenty-six Warnings to Heed *

TO: All Parents [and Employers and Managers]From: Your Child and/or EmployeeDate: The present timeRe: Don't Spoil me; Teach Me1. Don't spoil me. I know quite well that I ought not to have all I ask for. I'm only testing you.2. Don't be afraid to be firm with me. I prefer... Read More

How to Say No

Rejection hurts. No one likes to give it or to receive it. We all wish we could live in a world where everyone said "yes." And yet sometimes you have to say "no."Here is how to say "no."> Be CourageousSome people feel afraid to say "no." They may either expect... Read More

Its All About The Customers, Baby

If you want to ensure a steady stream of customers in your business, you must always remember why you're in business in the first place.Sure you want to earn a decent income for yourself, but you also want to provide a useful service don't you?That second reason should take precedence... Read More

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How to Dodge Distribution Difficulties

It happened again. I ran into an old friend while... Read More

3 Simple Things the Best Managers Do - And You Can Too!

If it's so simple, why don't managers all over the... Read More

Innovation, Idea Selection, Valuation

There is no sure fire route to commercial success, but... Read More

HRM: Contributing to Well-being or Ill-being at Work?

If you were to take the people out of an... Read More

3 Steps You Can Use Developing Leaders In Your Industry

With the economy bordering on a recession, every company is... Read More

OJT - On The Job Training

IntroductionManagers have two powerful ways of improving the performance and... Read More

Six Reasons to K.I.S.S.

Six Reasons to K.I.S.S. "Very often, people confuse simple with... Read More

Is A Bad Attitude Permanent

Today there is great weight put on a person's attitude.... Read More

The Golden Key to Meeting Success

We all attend many meetings. I'm sure you have been... Read More

Keep The Faith - Transform The Fear

FEAR! To what extent does fear rule your life? How... Read More

Appraisal Systems - Not Living Up to Their Objectives

Almost, if not all organisations have them, they've been around... Read More

The High Cost of Employee Turnover Among Project Managers

Imagine for a moment this scenario from a frustrated Senior... Read More

Best Practices Plan: Dissemination of a Great Idea

Good news spreads quickly News of the invention of the... Read More

Creativity and Innovation Management: The Creative State

Creativity can be defined as problem identification and idea generation... Read More

Employee Performance - If You Want the Best, Get Personal!

This is a story about a man and three dogs.I... Read More

Do Customers Like the Feel of Your Organization?

In two recent articles "Some Evidence of How We Are... Read More

Tales from the Corporate Frontlines: Training is in the Eye of the Beholder

This article relates to the Training competency, commonly evaluated in... Read More

Lets Flourish and Prosper!

Some say that in business as in sex: if it... Read More

13 Comments on Bad Meetings

Bad meetings are a cultural malady that senior executives pass... Read More

Workplace Violence - People are Dying Going to Work

Workplace violence has become a tragic reality today. From minor... Read More

The Top Three Problems IT Managers Face and How to Overcome Them

Todays business environment has changed drastically from just a few... Read More

Develop Your People and Make More Money

What is the no. 1 asset in your business beside... Read More

Punctuality in Business: What it Says About You

"Nothing inspires confidence in a business man sooner than punctuality,... Read More

The Most Important Thing Youll Ever Do

The wellspring of confidence is belief. When you believe in... Read More

How Invisible Communication Barriers Kill Productivity

Many kinds of interferences or disturbances can confuse a message.... Read More

Creativity and Innovation Management ? Competition versus Collaboration

There is much confusion as to whether competition or collaboration... Read More

Paretos Law- Your Formula For Success

A 'dirt-world' retail business I used to manage had a... Read More

New Leadership For A New War

Military analysts call this "asymmetrical" war (as if war has... Read More

Quick Tip - Effective Meetings Begin With Goals

Goals are critically important for the success of a meeting.... Read More

Passion for Profits

Business owners and managers are busier than ever. As their... Read More

Turnaround or Terminate? How to Deal with Problem Employees

Do you struggle with a "problem" employee? If so, join... Read More

Data Delivers Credibility

Over the past couple of days I've been setting up... Read More

Saying One Thing, Doing Another...

This week I was asked to speak at an internal... Read More