Is A Bad Attitude Permanent

Today there is great weight put on a person's attitude. It is as if this is something for which they are individually responsible and should be held to account for.

The inference seems to be that no matter what you do the way that you approach it is your responsibility.

For example, you work for a meat wholesaler and your job is to get up and four O'clock every morning to be at work for five. You spend the next twelve hours throwing large lumps of meat around then go home to rest and get ready to do it all over again the next day.

At five O'clock in the morning you are up for it.

You work with a great bunch of guys and you get to spend a lot of your time interacting with the buyers and it feels good to be able to brighten their day.

You have a good attitude and are looking forward to the day.

At half past six you drop a side of beef that was thrown to you by a colleague.

It happens.

Unfortunately the drop was seen by the new manager who says, "You, my office, now!"

He goes on to tell you many secrets about how to handle meat. How much it costs, how he doesn't expect people who work for him to act like clowns, how bad it makes the company look and exactly what will happen to you if he ever catches you horsing round again.

When he has finished you go back out to the shop, how do you feel?

How is your attitude? And who is responsible for it?

Are you full of the joys of spring or do you spend your day morose and resentful trying to work out a way to get your revenge on the manager?

Attitude is our responsibility, but not only our own attitude.

We are responsible for the attitude of those around us and they are responsible for ours.

Until we realise the power that we have over the attitude of others we will always run the risk of condemning another for a "Bad Attitude".

We will lose the value that person could have brought to us if we had taken the time to find out why they had a "Bad Attitude" and what we could do about it by changing the environment that caused the "Bad attitude".

Is a "Bad attitude" permanent?

In reality there appears to be two ways that this question has been received.

The first from those who react very strongly to the suggestion that they are not in complete control of their own attitude. The suggestion is that whatever anybody else does it has no effect on them and because they are an island everybody else should be an island too.

The second group are those who have understood that the way others behave affects the way we feel and realise therefore that the way we behave has an affect on the way that others feel. The realisation is that we can create the environment in which others work, especially if we are the boss.

This environment can be supportive and positive or dismissive and negative.

This is a responsibility that we all have.

If we choose to create a positive environment it is easy for others to be positive.

If we create a negative environment it is very difficult for others to maintain a positive attitude.

Interestingly there is a third view.

This is that the way we react to stimuli changes over time suggesting that as we mature we are more able to deal with negative stimuli without affecting our attitude whereas the less mature approach is less controlled, a negative stimulus receiving an autometic negative reaction.

This suggests two answers to the original question, Is a bad attitude permanent?

One is that in the less mature the bad attitude is probably not permanent and is the result of a reaction against a negative experience.

This suggests that by providing a positive experience it may be possible to change a bad attitude into a good attitude.

In the more mature individual the attitude may be more permanent or just require more positive experiences to overcome the greater volume of negative experiences that person has been exposed to.

Either way there can be no excuse for treating as permanent a bad attitude that was in all probability created by the person making the judgement.

Peter A Hunter
Author of "Breaking the Mould"
http://www.breakingthemould.co.uk

In The News:


pen paper and inkwell


cat break through


Tales from the Corporate Frontlines: Human Resources at Work

This article relates to the Human Resource Functions competency, commonly... Read More

How to Create a Positive Work Atmosphere

Positive versus Negative WorkplacesWe have all worked in places where... Read More

Middle Managers Behaving Badly ? How To Stop This Damaging Your Results

More and more I hear and read about a looming... Read More

Small Business Outsourcing: An Introduction

Outsourcing is the delegation of a business process to an... Read More

Dont Take New Hires for Granted

Hiring good people is only half the battle. The other... Read More

The Punitive Approach to Marginal Performers

MANAGING A MARGINAL PERFORMER: Often a marginal performer, even after... Read More

Service Level Agreement (SLA) Boot Camp

Service Level Agreements, or "SLA's" are tricky but useful mechanisms... Read More

Why Soft Skills?

The industrial age is over. Organizations still stuck in the... Read More

Performance Management Made Easy

Performance Management is a process that both employer and employee... Read More

Know Your Business! - 7 Key Questions You Must Ask

You need to know all that is going on around... Read More

Todays Employees and Their New Needs: What You Need to Know

Today's employees are not only interested in security or in... Read More

A Corporate Facelift With Sound Bytes

If Baby Boomers can get botox and tummy tucks, then... Read More

Cheat Sheet; Understanding The MSDS and Your Obligations In The Workplace To Employees

MSDS SHEETSMSDS stands for Material Safety Data Sheets. MSDS sheets... Read More

Motivating For Higher Performance

Employee motivation is probably the most important single manageable factor... Read More

ISO 9001 Registration ? 8 Steps for Success

You've made the plans, built the quality system and conducted... Read More

5 Surefire Ways to Bring Your Business Objectives Full Circle with Technology

All small to mid-sized company owners want to know where... Read More

6 Shared Factors of Successful Executives

These factors where determined by interviews with and books from... Read More

Creativity and Innovation Management - Turning Ideas into Action

The phrase "turning ideas into action" is a Russian doll.Managing... Read More

Negative Self-talk is Too Expensive

I'm always fascinated by the people who lift huge weights,... Read More

Innovation Management ? Raw brainpower versus experience

Creativity can be defined as problem identification and idea generation... Read More

The Power in Praising People

One of the keys to success is to have successful... Read More

Focus on Outcomes to Keep Your Business On-Course

Did you know that an airplane in flight is off... Read More

3 Keys to Being a Fearless Executive

In my work with business executives, I have come to... Read More

The Myth Of Relationship Selling Revealed At Last

The second you quit being the 'best deal' for your... Read More

Partnering for Performance

"The difference between a boss and a leader: a boss... Read More

Communicating with Case Studies

A few weeks ago, a couple of colleagues and I... Read More

Problem-Solving Success Tip: Look For Sponsors And Solution Owners

Look for sponsors and solution owners rather than problem owners.Everyone... Read More

Innovation Management ? what are the practical impediments?

Creativity can be defined as problem identification and idea generation... Read More

How to Manage Your Most Valuable Assets - People?

People management and leadership has become a major topic of... Read More

Recognition: A Quick, Low-cost Way to Motivate Employees

Recognizing good performance through praise or other positive action is... Read More

The Devil We Know

"I'm in an abusive relationship," sighed Andrew. "My bookkeeper annoys... Read More

Medical Collection. How Organized is Your Office?

At one time or another, all of us have experienced... Read More

Credibility - A Golden Key to Becoming More Influential

You have been named a new leader in your organization,... Read More