Performance Management is a process that both employer and employee often fear!
Why is this so!
There is much misinformation about the performance management process and performance appraisals in management circles today. We often think that best practice demands that we must performance appraise 'no matter what'. This is not true. Best practice can involve many other mechanisms that ensure employee compliance and monitoring.
The performance process can be propagated by intellectuals who themselves have not had to make the tough decisions and be accountable for the process. Any person can give advice but the application of the advice is what matters!
The whole process is often viewed with a carrot and stick process and sometimes a game, a waste of time.
Much of the process is conducted within what is termed as 'I have to do it' and 'performance management is part of my job get it over and done'
As previous CEO in corporate life I found the best approach was not so much the written appraisal but the process of day by day communication and relationship with my employees. It took effort and time but the rewarding productivity was worth it.
We are by nature complex 'beings' and a one fits all approach will not always work. In my day to day consultation with employers and assisting them getting a reward and compliance mechanism implemented we look at the whole business with simple key performance indicators.
The process of managing and appraising performance is essentially ensuring that clear lines of communication exist, continue and that employees are aligned with business goals.
This can not be done once or twice a year.
The process requires a highly interactive approach with regular feedback and dialogue.
Simple key performance indicators can be;
? Attitude
? Reliability
? Flexible
? Proactive
? Punctual
? Many others such as budget, sales, productivity
Everything we do in life and in business is based around relationships; good, bad, its relationship.
By giving and receiving regular feedback in the workplace framed around issues such as attitude your success rate in managing performance will dramatically increase.
Ask yourself the question; If all my employees had the right attitude how would my business look?
Secondly ask yourself if you are willing to put in the hard yards and give your people what they need 'regular feedback and positive reinforcement.
I have proved this over 20 years in the workforce and am yet to be proved wrong!
The choice is yours, pay the price and win. Remember the simple things in life are often work the best. Complexity just adds layers of potential contention and strife.
Visit www.biz-momentum.com - subscribe to our monthly newsletter and receive a free Employee Performance Appraisal Template.
Philip Lye is the Director of Biz Momentum providing strategic human resource management to help your business grow. Philip is also a qualified accountant. Biz Momentum assist small to medium businesses. Visit http://www.biz-momentum.com for other helpful articles and to subscribe to Biz Momentum's free monthly newsletter and receive a free Employee Performance Appraisal.
|
|
|
|
|
|
|
|
|
|
|


Are you one of those bosses that people just love... Read More
The ability to solve complicated problems quickly is more important... Read More
A trainer dryly discussing how to motivate people in an... Read More
In today's tough retail environment the retailer needs all the... Read More
If you own or operate a business in the UK,... Read More
In any organisation, progress is frequently impaired by the time... Read More
GET TO KNOW YOUR ORGANIZATION: If you don't understand an... Read More
For you to get where you want to go, there... Read More
Getting into the detail of everything each of your people... Read More
Micro-Management and Delegation ... Read More
Organizations live and die by results. Yet most organizations get... Read More
The point of a quality improvement program should not only... Read More
You need to secure money for your project. You visit... Read More
Creativity can be defined as problem identification and idea generation... Read More
Communicate! Don't leave you key stakeholders guessing.We are generally not... Read More
Everyone wants to succeed yet everyone has a different perception... Read More
Creativity can be defined as problem identification and idea generation... Read More
Someone can say, 'Why do you oppose this?' So I'd... Read More
Creativity can be defined as problem identification and idea generation... Read More
As a small business owner, entrepreneur or independent professional, it's... Read More
Creativity can be defined as problem identification and idea generation... Read More
Does your company need to retain the services of a... Read More
We all see it . . . business markets are... Read More
The problem with communication is the illusion that it has... Read More
Creativity can be defined as problem identification and idea generation... Read More
'Goodwill' is regarded as an intangible asset in a business.... Read More
Because of my work as a consultant, trainer and coach... Read More
In two recent articles "Some Evidence of How We Are... Read More
One of the first questions we ask a prospect or... Read More
Many books have been written about managing people, and an... Read More
A recent Washington Post article, described the life of temporary... Read More
If you sit at a computer for most of the... Read More
It is clear that good Corporate Governance is in the... Read More


In our current world of rapid and amazing technological advances,... Read More
'I heard it on the grapevine' the old song goes.... Read More
If you sit at a computer for most of the... Read More
Many organizations have an approach for identifying and recording lessons... Read More
There's a one-word reason most ideas never see the light... Read More
Creativity can be defined as problem identification and idea generation... Read More
Here is a true story. My dentist did a "clinical"... Read More
ACTIVE LISTENING: The most frequent cause of failure in therapeutic... Read More
There's a great little article ('Business Lifeforms') on... Read More
PERMISSION TO REPUBLISH: This article may be republished in newsletters... Read More
Sometimes, better than giving advice about how to run things... Read More
Leslie was the new manager of the group. She was... Read More
In my book Talking Points: 25 Tips for Clear, Credible... Read More
Every day, everyone can make the world a better place.... Read More
International business is more complex than ever before. Success in... Read More
I am not writing this to create a list of... Read More
FINDING DIRECTION: An organization can't succeed without direction. Direction means... Read More
One of the hardest things I had discovered running my... Read More
Creativity Starts Here!The ability of an organisation to create new... Read More
Employees are the often-neglected stakeholders in the success or failure... Read More
Interested in learning how to reduce development time, save money... Read More
The point of a quality improvement program should not only... Read More
The use of temporary services to stock a farm of... Read More
Have you ever worked for someone who was such a... Read More
Yet there is a place for those external 'raft-build's', 'away... Read More
All maintenance activities of the workforce must be documented, this... Read More
A few weeks ago, a couple of colleagues and I... Read More
Many retailers do not have good internal controls in place... Read More
MANAGING SMALL MEETINGS: Keep the size of the meeting as... Read More
Where does the time go? Billable time. As a consultant,... Read More
Can you imagine playing hockey without a goal? Basketball without... Read More
"He Hate Me" was the nickname of Rod Smart, a... Read More
Although there are real, external reasons for managerial difficulty ?... Read More
Business Management |