Knowledge Management - Learning Whilst Doing - Facilitating an After Action Review

Introducing a learning culture into organisations can be difficult at times, particularly if the effort required it great and the benefits aren't quickly identifiable.After Action Reviews (known as AARs) are one of the simplest knowledge management techniques, and have been used to great effect in organisations ranging from the US... Read More

Are Your Meetings Smart?

Soon after I finished a brief seminar on how to accomplish more in less time every day, Roger shook my hand and said, "I can use what you said. But there is one thing you didn't talk about. It is something that drives me crazy. I can't get anything done... Read More

Nonprofit Performance: Outcome Measurement Can Be A Good Thing

Does the idea of program evaluation make your stomach churn? If so, you're not alone. Many nonprofit professionals and volunteers view program evaluation with fear. The idea of outcome measurement often takes these fears to new heights.Program evaluation is about learning and communicating what you've learned. Program evaluation gives you... Read More

Beyond Management Coaching: When Things Are Getting Out of Control

Leaders and Managers often ask us, 'What do you do when you have tried to coach and counsel an employee about a performance concern, and the employee has not responded?Unfortunately, we see far too many cases where the leader hasn't, in good faith, tried to coach the employee or to... Read More

Executive Performance -- Whos to Blame for Incompetent Managers?

A recent article in the Wall Street Journal raised the question: Who's to blame for inept managers?The answer, of course, is the superiors who hire or promote them -- but not because they intentionally select or retain poor performers. Every leader knows that his or her own success depends on... Read More

Is this A Good Time To Sell Your Body Shop Business?

Have you ever asked yourself the question? "Is this a good time to sell my business?" That is a question every business owner asks himself, everytime he has a bad day. I once received e-mail from the editor of the Auto Body News, asking me that key question. "What is... Read More

Make a Difference - Sweat the Small Stuff First

My background is in retail management - yes, running stores, from tiny ones you couldn't swing the proverbial cat around in, to huge three floor jobs. Yet there are some guiding principles which, like Giuliani did for New York, that make a difference on a smaller scale. Guiding principles which... Read More

No Time to Focus on the Big Picture? Try Focus Management

E-mail, voicemail, "got a minute?" interruptions, multiple projects and competing priorities. Whether it is in work or in life, we all understand the importance of "seeing the forest for the trees." But with so many "trees" competing for your attention, it's tough to find the forest, never mind... Read More

Project Management, A Forgotten Perspective

Effective project managers know how to get the job done, and get it done right. Success comes not only from wise selection of the team members and utilization of the best project management software tools; effective managers know how to lead, and how to encourage project team members to do... Read More

Increase In-House Nursing Homes Collections

The following nursing home collections report outlines 11 guidelines you can follow to increase the amount of in-house long term care collections your facility collects.1] Have A Defined Long Term Care Collection PolicyOne of the major causes of delinquent nursing home receivables is that the facility has not clearly defined... Read More

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What Every Manager Should Know About How to Maximize the Two People Inside

Every one of us, in reality, has two people inside:... Read More

I Am Not A Number - Why Too Many Change Projects Fail

Many of you will recognise this quote from the 1960s... Read More

10 Ways To Maintain Profits In A Slow Economy

1. Sell more back end products to your existing customer... Read More

Business Fails When We Do Not Talk

You may remember being told as a child, "Keep quiet!"... Read More

Align The Enterprise & Make Beautiful Music Together

Q: Why is a great business like a great marching... Read More

Medical Malpractice: Three Myths That Cost Your Hospital Millions

What's the use?Nothing you do will hold down the cost... Read More

Problem-Solving Success Tip: Define the Problem First

Define the Problem First. It seems obvious, but how many... Read More

Recruitment - Pick People Who Think

Old style management doesn't encourage personal mind control, employees aren't... Read More

Employee Success! - 7 Ways Feedback Works

By sharing how well you are doing and how well... Read More

The Dripping Faucet in Every Organization

Each day millions of workers spend 8 hours or more... Read More

My Companys Leadership Sucks!

Maybe it's the season or just a more buoyant job... Read More

More Problem-Solving Success Tips

The ability to solve complicated problems quickly is more important... Read More

Delegate Tasks to the Right Person

SELECTING THE RIGHT PERSON: To whom should tasks be delegated?... Read More

14 Ways to De-Stress Employee Vacations

Employees truly deserve paid vacations. Theystruggle through stressful jobs most... Read More

How To Delegate for Fun and Profit

Ah, the wretched pain of delegation. It comes easy to... Read More

Budgets!

Budgets! There I've said it. For some the most hated... Read More

Make the Most of Your Time - Focus on Strengths

Once working and focused in tune with what they do... Read More

Setting Direction Within an Organization

FINDING DIRECTION: An organization can't succeed without direction. Direction means... Read More

Leaders Versus Cheerleaders

Everyone wants to describe themselves as a leader. Everyday, new... Read More

Business Fit

I have been an entrepreneur for over twenty years and... Read More

Temporary Employees and Operational Problems; Your Use of Temps Might Reveal Warning Signs

A recent Washington Post article, described the life of temporary... Read More

Tales from the Corporate Frontlines: Finding The Perfect Balance

This article relates to the Work/Life Balance competency, which investigates... Read More

Performance Evaluations Can Be Beneficial

THE PERFORMANCE REVIEW MEETING: It's a fact - most supervisors... Read More

How To Use W Edwards Deming

Human beings and the way they interact are extraordinarily Complex.... Read More

Eight Skills of Highly Successful Consultants

With deference to Dr. Covey and his very popular Seven... Read More

Management Consultants, Creativity, Innovation

Most firms have intelligent, capable, knowledgeable managers who are very... Read More

The Ivory Tower Syndrome

"His cardinal mistake is that he isolates himself, and allows... Read More

Turning a Negative Employee Into a Positive Asset

Several years ago, I took over the supervision of a... Read More

Planning Your Recruiting Efforts Can Help You Find Great Employees

Today, companies have an ever-expanding list of options available to... Read More

A Winning Way to Handle New Ideas

Janet DiClaudio, who was charge of medical records at two... Read More

The Do?s and Don?ts of Giving Feedback

Being able to give effective feedback is not just a... Read More

Objects in the Mirror are Further Than They Appear

Definition From http://www.merriamwebster.com -- "Virtual: - being such in essence... Read More

Learn About Commercial Collections Agencies Fees

As with any other service, there are good and bad... Read More