The DNA of Motivation

It really is about motivation. After all, what impels someone to climb a mountain, or go to college, or save for a car, or learn a new language or anything of a thousand things? What is it that moves someone to action from a position of comfortable stasis? The answer... Read More

Business Intelligence & Data Warehousing in a Business Perspective

Business IntelligenceBusiness Intelligence has become a very important activity in the business arena irrespective of the domain due to the fact that managers need to analyze comprehensively in order to face the challenges.Data sourcing, data analysing, extracting the correct information for a given criteria, assessing the risks and finally supporting... Read More

What to do When You receive a Bad Check

As a small business operator, personal checks may be one method to receive payment for your goods or services. As a way to receive payment, a personal check is actually better than credit cards because the fees are less and there can be no charge back.Fortunately, most people are honest... Read More

So, You Want to be in Management? Five Essential Factors that Will Determine Your Chances

The following information is based upon over 500 interviews with senior executives with whom I conducted over the past four years. These senior executives represent a variety of industries and organizations. It is interesting to note the similarities of their responses. The research concentrated on five areas:1. How they gained... Read More

Attract and Retain Positively Great Employees - An Action Plan for Employee Training

Everyday a business owner, CEO, or manager somewhere is complaining about the lack of good employees. On the same day, in a break room, employees are complaining about the lack of good jobs. Thinking that they can alleviate the problem with finding good employees, many employers have opted for lengthy... Read More

Allan Kempert Discovers That Truly All You Gotta Do Is Ask

A year or so ago, I met Allan Kempert. Allan was the Quality Assurance Supervisor for a metal stamping company in Ontario, and just completed Norman Bodek's book, The Idea Generator, Quick and Easy Kaizen. As Allan explains, he couldn't put the book down because it was such a simple... Read More

Examining the Relationship Between Employee Satisfaction and Customer Satisfaction

Researchers have undertaken numerous studies to look at the connection between customer and employee satisfaction. A majority of these studies were able to uncover a correlation between employee satisfaction, customer satisfaction and profitability. In a recent study for an international computer firm, the data reinforced the crucial link between customer... Read More

Character: Is It Necessary In Leadership? (Part One)

We know character when we see it, but what exactly is it? How do we define it? What role does it play in our getting results as leaders? What role does character play in our careers?In this two part article, I'll explore these questions and give tips on using character... Read More

Five Habits of Highly Effective Conflict Resolvers

Steven Covey had the right idea. There are discreet skills and attitudes, habits if you will, that can elevate your conflict practice to a new level. This article shares a selection of habits and attitudes that can transform a good conflict resolver into a highly effective one. By that I... Read More

ISO 9001 Compliant Program: Steps to Build

Implementing an ISO 9001 system represents a major effort. However, all of that effort can represent a significant shift for a business - from quantity to quality. And this could make sure your business gets the desired results.Shift Focus to PerformanceDeveloping, implementing and maintaining your ISO 9001 program can be... Read More

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Five Ways to Increase Profitability By Doing The Right Thing

1. Base your business in the Magic Triangle. Honesty, integrity,... Read More

11 Strategies on How to Work in An Open Plan Environment

Many work environments now are open plan, with only a... Read More

Creativity and Innovation Management - Core Competencies and Competitive Advantage

Following is a brief definition of core competencies and competitive... Read More

Performance Reviews That Actually Improve Performance

Employee performance reviews are one of the most dreaded tasks... Read More

Look Good on Voice Mail

Your use of voice mail tells others a lot about... Read More

Knowledge Management: More Than Just Know-how!

People sometimes interchange the terms "know-how" and "knowledge", but there's... Read More

If You Build It, Investors Will Come

When you begin to write your business plan or a... Read More

How to Dodge Distribution Difficulties

It happened again. I ran into an old friend while... Read More

How to Reject a Job Applicant

A Nightmare That Really HappenedOver 10 years ago, when I... Read More

Why Training Fails

Sometimes when I conduct my workshop on Effective Meetings, one... Read More

Einstein, The Universe, And Leadership

Every since serving a hitch in the military, I have... Read More

Dont Hire Squirrels to be Your Top Dogs

Bad hiring decisions cost organizations, both in dollars and lost... Read More

The Professor Makes A Minus Power Move

If you think the power move has costs, consider the... Read More

Provisioning/User Management System Upgrades: Part II ? Building Awareness And Building Approval

Somewhere in the world is a person who wants to... Read More

Diversity in the Workplace: Benefits, Challenges and Solutions

Workplace diversity refers to the variety of differences between people... Read More

Increase Productivity: Five Powerful Actions

How can you make the best use of your energy... Read More

Few Things Are More Destructive Than An Insecure Boss

Few things are more destructive to a career than a... Read More

Ten Problem Solving Techniques

Do you ever need to find some good ideas, or... Read More

Knowledge Mapping

This module focuses on the basics of Knowledge Mapping, its... Read More

Four Employee Behaviors That Can Kill Your Business

I found it important to clarify for employees what "deal-breaker"... Read More

One Thing You Cant Hide

One of the most important of all motivators at work... Read More

The Cheapest, Forget It !

Wouldn't it be great if we got get the cheapest... Read More

Are You A B.O.S.S. -- Boisterous, Omnipotent, Self Indulgent, Sociopath

Boisterous, Omnipotent, Self- indulgent Sociopath. Avoid the B.O.S.S. syndrome with... Read More

Better Manager Skills - How to Learn

When you first take over a department, expectations are usually... Read More

Recruitment - What Youre Really, Really Looking For

Imagine that you're a sports coach and you need a... Read More

Are You Prepared for a Disaster?

Yesterday I look at my calendar and saw that my... Read More

The Ivory Tower Syndrome

"His cardinal mistake is that he isolates himself, and allows... Read More

Creativity and Innovation Management ? Motivation and Management Layers

Creativity can be defined as problem identification and idea generation... Read More

What To Do When Your IT Project Is Late, Over Budget, and Looks Like It?s Never Going To Work

Here's a scary statistic. According to four prominent research firms,... Read More

Entitlement Programs Kill Productivity

In articles I've written over the years, I have used... Read More

Managing People - No More Mr Tough Guy

I believe the media and our culture sends the wrong... Read More

Must Project Managers Be Technically Savvy?

"Must Project Managers be technically savvy?" This topic always seems... Read More

25 Super-Practical Steps to Build Your Business!

For the past several weeks, we have focused on some... Read More