We all spend time on planning vacations. If it's not you then it's probably your significant other or travel agent. Think of the time we spend choosing the destination, getting the best airlines fares, the right clothes and the best sightseeing adventures for a great trip. I know for my trip to Hawaii I wanted to make sure that I did not want to miss anything so I talked with people who had been to Hawaii for their suggestions and read up on the islands we were going to visit. And many of my clients do the same thing. But yet when it comes to project management people live in what I call a "doing" mode. Given a project a team or an individual just jump in and do with little or no planning.
Here are ten tips on how to get out of the "doing" mode and into the succeeding mode of project management.
Tip One: Destination
Establish a destination for the project is the same as establishing a charter at the beginning of the project. What is a charter? Think of it as the compass that guides your project. It is the information you need to know to be successful. Who's accountable and who's responsible for the project (they are different), what are the resources available, what are the present constraints, support available, visibility or access for project?
Tip Two: Establish a pace; two cites in ten days or five cities in seven days
Set realistic expectations for the project. In our fast paced world when the mantra is "yesterday" I agree this can be hard to accomplish. But if you don't set realistic expectations are you not setting your project and team up for failure? If getting a permit from the city now takes five weeks instead of three weeks why is that not plugged into the project plan instead of plugging in the "old" three weeks? It's not realistic. You're behind already without any unexpected hiccups in the project schedule.
Tip Three: Who's Flying the Plane?
For a project to succeed it needs sponsorship from senior management. And that sponsorship needs to be visible to management and the project team. I remember working on a project where the senior manager stood up and told us in no uncertain terms that: "I don't care if you install this new system in one store or 500 stores by Oct. 1. It will be done right and every store will be operational the morning after conversion. There will no impact on the stores". His leadership, sponsorship and ownership of this project were clear to all.
Tip Four: Project language and customs
Set aside time before the project begins for the team to set groundrules or guidelines. How will you communicate with each other? How will the team make decisions, resolve conflict and work together?
Tip Five: Be an Air Traffic Controller
How and to whom do you communicate the project's progress outside the project team is critical. This needs to done in a formal fashion in writing and maybe even by presentation. In addition what is said to people in the corridors or lunchrooms will build or destroy the confidence that management has in the project.
Tip Six: Setting an Itinerary
Just like the vacation up front detailed planning needs to be done for a project to succeed. The project plan can be a one-page sheet for a one-time event or 50 pages depending upon the complexity of the project. The key is to spend the time doing the detailed planning not rushing in "to do" the project. That's when things are uncovered in the middle of a project that seriously impacts the results or outcome.
Tip Seven: What if it Rains?
Things are going to go wrong, so you might as well plan for it. Making a Plan B helps the project team members to know how to react immediately without having to make on the spot decisions during a potential crisis. The decisions have already been made and the whole team is confident in their ability to execute both Plan A and Plan B if necessary. I worked on one project that we had Plans A, B and C. These plans covered what we thought would be the most challenging scenarios.
Tip Eight: Let's Do that on the Next Trip
This is a tough one but that is how the words enhancements and phases help a project come to reality. I bet you can think of a project or two that because of the change in requirements or adding of scope either doomed a project or made the project over budget and a year or more behind schedule. Avoid changing requirements or scope if at all possible.
Tip Nine: Utilize Early Warning Lights
Monitoring the project where issues or problems are surfaced early is a key ingredient to successful projects. The ability to be up front about issues and problems lies with the project leader and to a certain extent the project sponsor. Do they want to hear bad news? Are they open to changes based on facts? One project leader rode people so hard that they stopped giving information. In another instance several members of the project team went to the project leader and pointed out the impact of his behavior on the team and the project by being unyielding and not open to hearing people voice their concerns. If the guidelines are set in Tip Four then hopefully this will not be a problem.
Tip Ten: What Did We Learn on This Trip?
How many of us are guilty of not debriefing after a project? Or is we do not sharing the knowledge and making it part of the company's knowledge system? Sure, it takes time and after all, the project is over and we are on to something else. This I feel is the most valuable leaning lab. Not only for future projects by the team but also for each project individual who will be on other projects and will some day lead their own project.
So whether you are planning a vacation or working on a project use these tips to ensure your success. It just makes good sense, project management sense that is.
© 2001-2005 Barbara Callan-Bogia All rights reserved.
You Are Welcome To Reprint This Article
Please include the following text on your reprint:
Copied with permission of the author, Barbara Callan-Bogia. Source: www.CallanConsulting.com
Barbara Callan-Bogia, Leadership Catalyst is the founder and principal of Callan Consulting. She works with companies to bring out the best in their leaders and helps professionals bring out the best in themselves so people are contributing 110% of their talents with outstanding results.
Contact Barbara at 508-788-9056 or http://CallanConsulting.com
Check out her blog at http://www.leadershiplady.blogspot.com
The good news is that a new hire orientation program... Read More
STEPS IN USING THE CRITICAL INCIDENT TECHNIQUE:1) The incident. Read,... Read More
With deference to Dr. Covey and his very popular Seven... Read More
1st Fact: Interviewing applicants is the most common way companies... Read More
Motivation is a term that is so widely used, yet... Read More
As a small business operator, personal checks may be one... Read More
TO: All Parents [and Employers and Managers]From: Your Child and/or... Read More
Industrial/clinical psychology and applied psychiatry have made tremendous strides in... Read More
I've always been fascinated by situations where art imitates real... Read More
This article relates to the Manager/Supervisor competency, commonly evaluated in... Read More
Geshe Michael Roach is a Princeton graduate and a Buddhist... Read More
Office politics! It's just another way of saying: "The employees... Read More
Fear, Incentives and GrowthZig Ziglar says that there are three... Read More
There is a new trend taking hold in business today... Read More
A 'dirt-world' retail business I used to manage had a... Read More
Have you been in this situation? One of your top... Read More
It is easy to spot the difference between a work... Read More
Imagine for a moment this scenario from a frustrated Senior... Read More
Direct reports-people who need direction and leadership-rely on their leaders... Read More
In today's hectic business environment, it is vital that we... Read More
Creativity can be defined as problem identification and idea generation... Read More
One of my earliest childhood memories is watching Lew Alcindor... Read More
Probably as well known as SWOT, SMART turns goals, objectives... Read More
The CultBecoming a part of the Cult, consists of being... Read More
Leslie was the new manager of the group. She was... Read More
It's great to be multi-skilled?be able to type your own... Read More
How would you handle communication if your business or practice... Read More
Some managers think of performance appraisal meetings and recollections of... Read More
Ah, the wretched pain of delegation. It comes easy to... Read More
Want to hear a fascinating story? Let's sit in at... Read More
Trust is essential. You can't run a business without it.... Read More
Fast Relief for Sarbanes Oxley Section 404 ComplianceSection 404 of... Read More
COMPANY/ORGANIZATIONA South Florida hospital. The CEO of the hospital saw... Read More
I saw Brian Kerr (the Irish national football coach) on... Read More
Many organizations have an approach for identifying and recording lessons... Read More
The Fundamentals of Strategic Marketing, Some Key Traits for Greater... Read More
Before you call your next meeting, the FIRST step is... Read More
Each day millions of workers spend 8 hours or more... Read More
As with any other service, there are good and bad... Read More
The first step in planning an agenda is to identify... Read More
The meeting started like a hundred others before. There were... Read More
You know the drill - the ridiculous deadlines, the relentless... Read More
Today's employees are not only interested in security or in... Read More
Even in today's still uncertain economic times, there are companies... Read More
Many times business owners can have significant differences in management... Read More
The Number One problem in business is poor communication: between... Read More
1. Let people know what you expect. If people know... Read More
The company decided to develop and implement an improvement program.... Read More
This article relates to the Compensation and Benefits competency, commonly... Read More
When the typical new business operator starts a business, they... Read More
STEPS IN USING THE CRITICAL INCIDENT TECHNIQUE:1) The incident. Read,... Read More
So, you survived the downsizing. Your company did something that... Read More
I read a report in the Toronto Star stated that... Read More
Almost, if not all organisations have them, they've been around... Read More
In the last few years a lot has been written... Read More
Safeguard Your Company Against Harrassment ClaimsTwenty-five percent of employees suffer... Read More
Whoever said that being a meeting planner was easy, lied!... Read More
A long time ago, I learned something about being a... Read More
Did you know that business executives spend about half their... Read More
In light of recent corporate scandals, from Enron and Global... Read More
Okay, so you've figured out what kind of meeting is... Read More
For Call Center managers, it is not a pipe dream... Read More
It's that time again! Perhaps the most dreaded management practice... Read More
I could begin this article by providing a checklist of... Read More
The use of temporary services to stock a farm of... Read More
Creativity can be defined as problem identification and idea generation... Read More
Business Management |