Performance Evaluations Can Be Beneficial

THE PERFORMANCE REVIEW MEETING: It's a fact - most supervisors and employees have negative feelings toward performance appraisals and appraisal interviews. It's often necessary to shift people's thinking from the perception that the interview is a time of judgment to the perspective that supervisors can provide support and direction to... Read More

A Checklist for Organized Executives

I could begin this article by providing a checklist of organizing techniques for you to incorporate into your daily work routine. The goal would be to become and remain organized, improve your time management and reduce your stress while increasing your productivity. This checklist could include items such as managing... Read More

Don?t Forget Where You Came from - Why the Past is Important in Implementing Business Change

Much of the literature and advice on implementing business change focuses on knowing where you are going and making sure that you understand and communicate a consistent vision of the future. Indeed, I have looked at the importance of this in an earlier article in this series. This month's article,... Read More

Classifying Motivational Needs

While there exist several useful definitions of motivation, for our purposes we will define it as an individual's desire to do something based upon a need. When a person is confronted with a need (either perceived or actual), he or she usually is motivated to perform specific actions for some... Read More

One Crazy Cookie

In order to survive, you have to be happier than if you were in your right mind. Chinese Fortune Cookie When orienting someone new to the company, the last thing I tell them is to, "have fun." This usually raises a skeptical eyebrow, but it's true. Work should be about... Read More

Just The Facts

Attitudes are more important than facts. Dr. Karl Menninger Attitudes are intangible and highly personal. They're based on your experience, but more importantly, on your interpretation of that experience. That is, how you understand the "facts" of a given situation. People who interpret the facts of their experience positively... Read More

Saying ?No? Gracefully to Customers and Colleagues

Envision the scenario: You've just been asked at the last minute by Chris, the organizer of your local networking group, to replace the scheduled speaker at next month's meeting. You already have too many commitments on your plate. Imagine your response:You: "Well, I don't think I'd have enough time to... Read More

How to Create Trust

People buy from you, offer help, and grant rewards based on trust. Here are ways to increase your success by creating trust. While we do most of these things, missing even one of them can ruin it all.Be Dependable* Deliver what you promise and promise only what you can deliver.... Read More

Organizing The Information

Putting a piece of paper in a file folder is easy; finding it again is the hard part. There are ways to make your files easier to use and your papers easier to find. Invest in a sturdy, four or five-drawer file cabinet. Spend the extra money it takes to... Read More

Nonprofit Performance: Outcome Measurement Can Be A Good Thing

Does the idea of program evaluation make your stomach churn? If so, you're not alone. Many nonprofit professionals and volunteers view program evaluation with fear. The idea of outcome measurement often takes these fears to new heights.Program evaluation is about learning and communicating what you've learned. Program evaluation gives you... Read More

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How To Decrease Profits Without Really Trying

Hurting your sales efforts can be accomplished easily with the... Read More

CEOs And Boards Are Locked In A Spiral Of Doom

American CEOs are dropping like flies. Boards, armed with new... Read More

3 Keys to Being a Fearless Executive

In my work with business executives, I have come to... Read More

Terrible Meetings - Ten Ways to Spot Them!

Sometimes, better than giving advice about how to run things... Read More

Workplace Security Plan: Does Your Company Have One?

Consultant's Perspective...The threat of violence whether it emanates from a... Read More

Tales From the Corporate Frontlines: Team Dynamics and Communication

This article relates to the Team Dynamics competency, which evaluates... Read More

Smart Staffing: Replacing a Key Manager

Have you been in this situation? One of your top... Read More

Is Your Company in Need of Family Therapy?

How Companies Are Like FamiliesLike a family, a company is... Read More

Presenteeism: The Hidden Costs of Business

(prez.un.TEE.iz.um) nPresenteeism, a relatively unknown concept, is the complement of... Read More

Managing Group Meetings

MANAGING SMALL MEETINGS: Keep the size of the meeting as... Read More

The Changing Boss-Secretary Relationship

THE CHANGING BOSS-SECRETARY RELATIONSHIP: Imagine a partnership at work. One... Read More

Don?t Get Down ? Manage Up!

"Experience is not what happens to a man; it is... Read More

Managers? Biggest Blunders

Nobody's perfect, including the boss. Managers, we polled recently, acknowledged... Read More

What Makes a Crisis a Crisis?

If you're old enough and were living in America about... Read More

Inspirational Power ( Part 1 )

The Fundamentals of Strategic Marketing, Some Key Traits for Greater... Read More

Enhancing the Motivational Climate of Your Workplace

It has been well documented that employees' productivity and job... Read More

Top 5 Services Your Company?s Accounting Department Should Outsource

Accounting is one area which every company has to maintain... Read More

Five Steps to Successful Business Succession

The great majority of family businesses in North America are... Read More

Look Good on Voice Mail

Your use of voice mail tells others a lot about... Read More

Innovation Management: What Problem Is Being Solved?

Creativity can be defined as problem identification and idea generation... Read More

Key Control ? Who Has the Keys to Your Kingdom?

Key control, or more accurately the lack of key control... Read More

10 Fool Proof Ways To Intensify Your Profits

1. Create benefit intensifiers for your list of ad copy... Read More

Want to Manage Your Time? Get Real!

You know the drill - the ridiculous deadlines, the relentless... Read More

Managing Workplace Conflicts

Kinds of Workplace ConflictsLet's start by identifying where conflicts happen.... Read More

Dialogue vs. Discussion

Have you ever sat in a meeting where everyone is... Read More

Demise of the Lone Ranger Manager: A Lesson in Management Communication Style

When executives see themselves as solely responsible for the overall... Read More

Argue Your Way To Business Success

"Jack" (not his real name) is a vice president of... Read More

How to Make a Difference Every Day

Every day, everyone can make the world a better place.... Read More

Score the Rainbows Pot of Gold: Become the Boss That No One Wants to Leave

Leadership is lifting a person's vision to higher sights, the... Read More

Inventory Management 101

Inventory management may seem complicated to some, but if one... Read More

Are Your Marketing Pieces Up to Date?

The other day someone asked me for one of my... Read More

Dealing with Difficult People

You know, this would be a great business if it... Read More

Why Soft Skills?

The industrial age is over. Organizations still stuck in the... Read More