How to Create Trust

People buy from you, offer help, and grant rewards based on trust. Here are ways to increase your success by creating trust. While we do most of these things, missing even one of them can ruin it all.

Be Dependable

* Deliver what you promise and promise only what you can deliver. Report delays immediately.

* Be on time. Leave early for appointments. Set realistic deadlines allowing for the unexpected.

* Show courtesy by returning phone calls.

* Be predictable. Use self control: anger repels and scares others.

Listen

* Show interest and respect by paying attention to what the other person is saying.

* Ask questions. Then make it easy to answer them.

* Accept the other person's ideas as valid, even if you disagree. Avoid listening through filters of what you want to hear.

* Be open to new ideas. Realize that you could always know more.

Be Honest

* Tell the truth. Lies demean the teller more than they fool the listener.

* Act with integrity. Make decisions as if you had to deal with all of the consequences, treat others with respect, and choose actions that add value for everyone.

Provide Data

* Tell stories that show past achievements. Quote compliments.

* Collect data. Keep a victory file of successes, testimonial letters, and other good news. If necessary, ask for testimonials, references, and compliments.

* Create data. Plan good deeds that lead to complimentary stories.

Take the High Road

* Help others perform at their best. Give without expecting a return favor.

* Do good things because that makes the world a better place.

* Show courage during uncertainty.

* Seek the good in others.

* Trust others, because this shows that you expect to be trusted.

IAF Certified Professional Facilitator and author Steve Kaye works with leaders who want to hold effective meeting. His innovative workshops have informed and inspired people nationwide. His facilitation produces results that people will support. Call 714-528-1300 or visit his web site for over 100 pages of valuable ideas. Sign up for his free newsletter at http://www.stevekaye.com

In The News:


pen paper and inkwell


cat break through


Eight Key Steps to Building B2B Major Account Client Alliances

Audiences who saw the fabled Broadway musical, Chorus Line, marveled... Read More

Million Dollar Support System For You and For Your Business

Whether you are a consultant, coach, business owner, doctor, professional,... Read More

The Myth Of Relationship Selling Revealed At Last

The second you quit being the 'best deal' for your... Read More

Innovation Management ? Innovation or Profit?

Creativity can be defined as problem identification and idea generation... Read More

Avoid These Seven Deadly Dangers Of Outsourcing

Here are seven dangers of outsourcing your software development. They... Read More

The Cheapest, Forget It !

Wouldn't it be great if we got get the cheapest... Read More

Are You Prepared for a Disaster?

Yesterday I look at my calendar and saw that my... Read More

Is Your Business A Dysfunctional Family?

The other day I brought my mother into an appliance... Read More

Culture Management and Creativity

Many concepts in the fields of managing creativity are very... Read More

Diversity Training: The Worst Possible Reasons to Request Executive Funding

You're on your organization's diversity committee. You have the best... Read More

Management Team Section of Business Plans

Writing an award winning business plan is a great skill,... Read More

OJT - On The Job Training

IntroductionManagers have two powerful ways of improving the performance and... Read More

DIVERSITY is a BIG word -- With A HUGE Business IMPACT

Second thought! Just in case. YOU or someone you personally... Read More

Results of Poor Cross Cultural Awareness

Results of Poor Cross Cultural Awareness. Having a poor understanding... Read More

Managing Group Meetings

MANAGING SMALL MEETINGS: Keep the size of the meeting as... Read More

Birds of a Feather May Be Turkeys

Birds of a Feather May Be TurkeysBy Gene Griessman, PhD... Read More

Succession Planning for Your Business - 7 Key Benefits

A core activity in many successful businesses, Succession Planning is... Read More

A Journey of a Thousand Miles

You can't build a reputation on what you are "going"... Read More

The Top Six Reasons to Buy Rather Than Build an Inventory Management Solution

Is building your own inventory management solution really your best... Read More

The Diamond Cutter

Geshe Michael Roach is a Princeton graduate and a Buddhist... Read More

A Renewed View of the Modern Business Culture

Life can sometimes be unexciting if not refreshed by the... Read More

Creativity Management and Behaviour

What behaviour maximises the chances of thinking of great ideas?... Read More

How to Create Trust

People buy from you, offer help, and grant rewards based... Read More

Innovation Management ? the power of decision makers

Creativity can be defined as problem identification and idea generation... Read More

What Every Manager Should Know About How to Maximize the Two People Inside

Every one of us, in reality, has two people inside:... Read More

Test Your Hiring IQ

The purpose of any selection process is to discriminate (albeit... Read More

6 Steps to Effective Communication

Effective leaders are known for being excellent communicators. Here's what... Read More

Hire The Person, Not The Resume

"? [get] the right people on the bus, the right... Read More

How to Set Up a Conference Call

The methods in which you set up a conference call... Read More

Ten Top Ways for Managers to Motivate Their People

So to help start the ball rolling, here are ten... Read More

Work Priorities: Where Can You Spend Your Time Most Effectively?

Understanding where you can spend time most effectively requires concentration... Read More

More Computer Consulting 101 Hiring Tips (Part 2 of 2)

Does your company need to retain the services of a... Read More

How to Delegate More Effectively

Do this simple excercise, and transform your life.First, Make a... Read More