Smart Staffing Practices: Don?t Confuse Activity with Results

Does your hiring process consist of proven practices or just a hodgepodge of activities that get into gear when someone says, "I need more people" or "Sally has left and we need someone to take her place NOW?"Smart hiring is more than running ads, screening, interviewing and checking references. It... Read More

Employee Orientation: Get New Hires Off To a Great Start

The good news is that a new hire orientation program offers an opportunity to build a lasting impression of the new company. The bad news is that that is going to happen whether you plan it or not. So why not get new hires off to a great start? Here... Read More

Before You Head Off, Make Sure You Know Where You Are Going - The Importance of Clear Objectives.

The title of this article sounds like simple advice, but so often we undertake activities and projects without really understanding how they are going to help us to achieve our aims. I have outlined below some of the causes of this cavalier (and costly) approach to business improvement along with... Read More

Turnover is Not a Problem

"Ha!" you say. "For someone to make a statement like that, they obviously haven't worked in the real world and certainly have never had to run a company." Well, let me assure you. In my past I've not only run companies, but spent many years in one of the most... Read More

The Comfort Zone

The Comfort Zone I have a friend named Gene, a serial entrepreneur who currently runs a software business. Like many people, last year was a tough one for his company. They survived largely by providing add-on services to existing customers - a decent response... Read More

Performance Appraisal Scenarios: Improve Your Communication

IMPROVING COMMUNICATION DURING THE PERFORMANCE APPRAISAL: If the employee has trouble getting started on the self-appraisal you might say: "Why don't you start by talking about the XYZ project?" (Pick a topic that the employee will feel comfortable with, a success rather than a failure.) "It seems to me that... Read More

A Journey of a Thousand Miles

You can't build a reputation on what you are "going" to do. Henry Ford Everyone procrastinates in their own way. For some, procrastination results from the belief that there is always one more bit of information that will really make the caseŻor, conversely, really undo the case. They resist taking... Read More

Change Management

"It is not the strongest species that survives, nor the most intelligent, but the most responsive to change". -Charles DarwinThe world today is changing faster than ever before. Technological developments, financial constraints, expanding markets, restructure and mergers, new philosophies and government legislation are all putting pressure on organizations to change.... Read More

How To Rebuild Trust

Here are some quick thoughts on ways to turn things around.Determine the real reasons why trust has diminished. Is it a problem in your industry? Something that happened in your company such as layoffs? Or is it personal ? they don't trust you? Don't rush out and create a new... Read More

The Paradox of Job Enrichment

Ellen was a clerk working for a large insurance company. One day, she spotted a glaring discrepancy in a form she was typing. Through a simple error, two figures had been transposed in a store owner's policy. In consequence, his store was insured for $165,000 against vandalism but only for... Read More

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6 Ways to Keep Things Simple

Six Ways to Keep Things Simple We can have greater... Read More

Rules for Running a Meeting

As an experienced manager, I can announce without a doubt... Read More

Why People Resist Us

There's a one-word reason most ideas never see the light... Read More

Involving People Gave Us the Improvements We Needed

We had a problem with handling materials in a production... Read More

Delegation for Business Leaders - How Letting Go Works

A leader's role is to focus on those areas of... Read More

6 Shared Factors of Successful Executives

These factors where determined by interviews with and books from... Read More

Are You A B.O.S.S. -- Boisterous, Omnipotent, Self Indulgent, Sociopath

Boisterous, Omnipotent, Self- indulgent Sociopath. Avoid the B.O.S.S. syndrome with... Read More

What Every Manager Should Know About How to Enhance the Motivational Climate of the Workplace

It has been well documented that employees' productivity and job... Read More

The Seven Cs: Partnership Danger Signs - Conflict Becoming the Norm ? Part 2

A series of articles exploring the seven critical areas that... Read More

Help for the Meeting-Weary Manager

Most of us have found ourselves working on a team... Read More

Commercial Collections Billing Practices Advice

Swiftness is the key to collecting past due commercial accounts... Read More

Innovation Management ? smart people dont necessarily produce great ideas

Creativity can be defined as problem identification and idea generation... Read More

How To Jump Start Your Profits and Keep Your Profits Rolling

There are so many ways to jump start your prifits... Read More

Developing Your Management Style

One thing a lot of us don't do in sales... Read More

Can You Sleep While The Wind Blows?

Let me repeat a story I heard many years ago... Read More

How To Write Commercial Collections Letters

It is sometimes valuable to bring the sales manager into... Read More

Transparency: A Key To Your Effectiveness

Last month I talked about the Skilled Facilitator principle of... Read More

The Red Phone - Management Consulting in 30 Seconds or Less

Modern business faces complex problems; management often calls upon highly-specialized... Read More

Giving a Good Appraisal Interview

Although this performance discussion is an opportunity for you to... Read More

Crisis Management Essentials - How to Communicate Effectively During a Crisis, Emergency or Disaster

A crisis, emergency or disaster can happen at anytime and... Read More

Finding the Right Way to Motivate Your Employees

Fear, Incentives and GrowthZig Ziglar says that there are three... Read More

10 Steps Towards A Stress-Free Introduction Into Management

Becoming a manager for the first time can be an... Read More

Teaching Large Companies To Think Like The Little Guys

Q: I am an executive at a large company and... Read More

Burger on a Bun Decision Making

When approaching any decision, it's important for individuals to maintain... Read More

Increasing the Return on Your Training Investment

Insightful leaders and organizations recognize that training is a valuable... Read More

Power of Pinpointing Accountability

I have always said that if I were to write... Read More

The Retailers Calendar

The Julian calendar we use to pass the time every... Read More

Communication: Managements Responsibility

I've just watched, again, an episode in the Back to... Read More

Dividing The Loot

It is when the going gets better, that the going... Read More

Innovation Management ? forced into it!

Creativity can be defined as problem identification and idea generation... Read More

Increase Productivity: Five Powerful Actions

How can you make the best use of your energy... Read More

Effective Meetings by Phone - Part 1, How to Plan a Teleconference

Teleconferences can be a boon or a bust. On the... Read More

Is Your Business A Dysfunctional Family?

The other day I brought my mother into an appliance... Read More