Having to manage a difficult employee is never fun and can be the most challenging part of your responsibilities as a business owner/executive. While never easy, this article will address a step-by-step way to consistently and confidently handle the most challenging employee situations. In addition, how you handle a difficult... Read More
Because of my work as a consultant, trainer and coach I deal with change and people's reactions to it all the time. When a Client decides to work with us, they are recognizing that some sort of change is needed. After all, if they want more effective teams, better Customer... Read More
Outsourcing is when you hire outside professionals or services to take on part of your business workload. You may want to outsource part of your work because you don't have the room, you need an expert, you have periodic busy periods, or you need more production to get orders out... Read More
'I heard it on the grapevine' the old song goes. But the grapevine has the potential to cause your business strife, misunderstanding and ruin! In effect the rumour mill and gossip are dangers you cannot ford to ignore. People who indulge in these behaviours are like muggers ? they leave... Read More
This article relates to the Job Security competency, commonly evaluated in employee satisfaction surveys. This competency evaluates how your employees view their job security within your organization. In today's often volatile or contingent labor market, it's crucial to understand the level of security your employees feel about maintaining their jobs.... Read More
Human communication is always three-dimensional. No spoken or written message is ever just words or rational thoughts. Every interchange between you and another person has and takes place at the following three intimately related levels, or dimensions, of being: emotional, physical, and rational. Any attempt to communicate will succeed if... Read More
In today's competitive environment, companies realize that a good boss is one who can identify and build on the talents of the staff and knows how to retain top performing employees. Take this quiz and see if you are a good boss.Use the following scale to respond to the questions:... Read More
The pure and simple truth is rarely pure and never simple. Oscar Wilde The truth. So alluring. So promising. If we only knew the truth, everything else would just fall into place. Sadly, the "truth" of a relationship, situation or event is always hard to come by. The fact... Read More
Leadership is only sustainable when leaders consistently come up with good ideas ? when they are dependable thought leaders. It follows then that leaders would be more effective if they knew how to manage creativity and innovation.Some of the tools for effective creativity management include:a) Develop the brief. Formulating a... Read More
Is your online business disaster-proof? Online businesses face a unique set of challenges. Unlike our offline counterparts, we must worry about hackers, credit-card fraud, loss of data, virus attacks, websites going down and more.The good news? You can fix most of these problems in under ten minutes each!The freedom of... Read More
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MSDS SHEETSMSDS stands for Material Safety Data Sheets. MSDS sheets... Read More
October 2004 saw the introduction of the Employment Act 2002,... Read More
Project management is a very important business concept because it... Read More
There are many reasons why good employees quit and go... Read More
Service Level Agreements, or "SLA's" are tricky but useful mechanisms... Read More
Any IT manager who wants to pursue the IT Service... Read More
When economic conditions turn tough or when the heavy work... Read More
Every one of us, in reality, has two people inside:... Read More
Creativity can be defined as problem identification and idea generation... Read More
Here's an easy quiz to check the health of your... Read More
With the economy bordering on a recession, every company is... Read More
Many companies have dress codes, which include jewelry. Some companies... Read More
If you were to take the people out of an... Read More
Learning comes from many places. And one of the most... Read More
So, you survived the downsizing. Your company did something that... Read More
IntroductionThe aim of this document is to provide advice and... Read More
Ask almost any business leader how to most effectively develop... Read More
The current economy is causing most companies to tighten their... Read More
Let's begin by singing the jingle from an old US... Read More
My client had faced the same challenge, which was frustrating... Read More
One of the greatest time wasters of all are unnecessary... Read More
Check Out Your E-HabitsAnother week has ended. And, despite moving... Read More
In management seminars I often compare debt to an infection.... Read More
For example, in a small, two-person company, there is often... Read More
Are you uncomfortable with delivering disciplinary action, even involving employees... Read More
In the bestseller, Good to Great, Jim Collins discovered that,... Read More
When we're selling to business people, our value proposition has... Read More
When you are acclaimed for excellence during times of crisis... Read More
COMPANY/ORGANIZATIONA South Florida hospital. The CEO of the hospital saw... Read More
Insanity in the Sign & Graphics IndustryEinstein's DefinitionAlbert Einstein once... Read More
This article relates to the Diversity in the Workplace Competency,... Read More
For centuries companies have used on-the-job training (OJT). OJT works... Read More
It is sometimes valuable to bring the sales manager into... Read More
In 1987 I sold my business, South Mountain Company, to... Read More
Employers pay a high price for absenteeism, often more than... Read More
Hiring the first personal business assistant is an exciting time... Read More
Implementing an ISO 9001 system represents a major effort. However,... Read More
This article relates to the Job Security competency, commonly evaluated... Read More
GET TO KNOW YOUR ORGANIZATION: If you don't understand an... Read More
Q: One of my former employees has launched an online... Read More
Creativity can be defined as problem identification and idea generation... Read More
I read a report in the Toronto Star stated that... Read More
If Baby Boomers can get botox and tummy tucks, then... Read More
I found it important to clarify for employees what "deal-breaker"... Read More
All maintenance activities of the workforce must be documented, this... Read More
Are your management practices on the right track? Retaining your... Read More
1st Fact: Interviewing applicants is the most common way companies... Read More
One of the first things I look at when I... Read More
Escalating gas prices...tensions and turmoil in the Middle East...a struggling... Read More
Globalisation, the expansion of intercontinental trade, technological advances and the... Read More
It can be concluded with great certainty that certain organizational... Read More
You may have the MBA but if an internal critic... Read More
THE CHANGING BOSS-SECRETARY RELATIONSHIP: Imagine a partnership at work. One... Read More
If you want to ensure a steady stream of customers... Read More
I remember once seeing a cartoon which showed two people... Read More
Creativity can be defined as problem identification and idea generation... Read More
It has been well documented that employees' productivity and job... Read More
Every organization is looking for the holy grail of performance... Read More
Successful enterprise building requires seven elements. These are:1. People, who... Read More
In these days of takeovers and mergers, of downsizings and... Read More
In part one of this article I told you about... Read More
Introduction"High performing HR function affects bottom line nearly 10%"- A... Read More
On August 3rd/2005, Reuters reported that a German man had... Read More
The way you structure your payment offers can increase your... Read More
There are many reasons why good employees quit and go... Read More
Picture yourself standing on the bank of a river watching... Read More
Business Management |