As a child, you probably heard, "to thine own self be true." But what does that really mean? When the newspapers are full of cheating and lying business owners, politicians, and academics, does it really make sense to maintain your integrity?To me, the answer is a clear, unwaffling YES! Without... Read More
Have you unintentionally set your business up for failure?No one sets out to fail! Most business owners read all the statistics (maybe more than once) before they open their doors. Many know the reasons why businesses fail. But some businesses operate under this paradigm: "failure can never happen to me... Read More
This short story, Coworkers Collaborate to Complete Successful Initiative, was part of EngagedMetrics's compilation, Tales From the Corporate Frontlines. It illustrates how important cooperation, collaboration, and communication are to achieving the common goals of a successful organization.Anonymous SubmissionThe company where I work specializes in resolving customer service issues. The results... Read More
IMPROVING COMMUNICATION DURING THE PERFORMANCE APPRAISAL: If the employee has trouble getting started on the self-appraisal you might say: "Why don't you start by talking about the XYZ project?" (Pick a topic that the employee will feel comfortable with, a success rather than a failure.) "It seems to me that... Read More
Recent trends in software development market show that it is no longer the most efficient way to work onshore. Competition is too high and in some particular cases, US or European IT people even go farming rather than admit the situation and adapt themselves. This article is mainly for those... Read More
Many business owners are sabotaging their business without even realizing it. They are completely out of the loop when it comes to all technology aspects of their operation such as websites, computers and software. They become completely dependent on their technical people and naively believe that things are "being taken... Read More
Have you ever hired the wrong person? If so, perhaps you are an emotional interviewer?An emotional interviewer tends to make judgments on first impressions. In a matter of minutes, an emotional interviewer may decide if someone is competent or not. Not surprisingly, they often make poor hiring decisions.All hiring managers... Read More
In these days of restricted head count and tight budgets, the question of whether to outsource or hire in-house staff is more critical than ever. The technical publications function, however vital, is undergoing more scrutiny and also facing greater challenges than ever before. Companies that already employ an in-house technical... Read More
It's been a pretty good weekend around the place - not done a lot, but I have done what I've wanted to do - and that makes the difference.I changed my role when I first left the employed world. Having been a manager for over 25 years. I became a... Read More
Despite the fact that everyone sighs "How glamorous!", the life of the business traveller can actually be hell! Fighting international datelines, jetlag, airline food, hotel pillows filled with rocks, and the constant packing can turn an efficient, organised corporate commando into a bumbling mess.The situation can be similar for those... Read More
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Assignment of Claims Act of 1986"....What does this mean for... Read More
The first step in planning an agenda is to identify... Read More
So you did such a good job in 2003 at... Read More
Managers make three mistakes when they try to run businesses.... Read More
Check Out Your E-HabitsAnother week has ended. And, despite moving... Read More
Leadership is only sustainable when leaders consistently come up with... Read More
Safeguard Your Company Against Harrassment ClaimsTwenty-five percent of employees suffer... Read More
Aligning business organizations to be successful in the present and... Read More
Do you have piles of paper on your desk. Many... Read More
Marketing gurus are always coming up with new lingo but... Read More
In two recent articles "Some Evidence of How We Are... Read More
You just signed a Help Desk Service Level Agreement (SLA)... Read More
There is much confusion as to whether competition or collaboration... Read More
Introducing new products or services, bringing new people on board,... Read More
It seems incongruous that good idea generation can be a... Read More
Charles Petrie, from Stanford, released a short article entitled "The... Read More
Human Resource Employee Risk ProfileIs your business at risk? Do... Read More
What has been your store's shrinkage experience for the last... Read More
Outsourcing has become a controversial issue and a hot topic... Read More
Resistance. It isn't something people cherish or enjoy encountering. We... Read More
Managers often ask, usually with exasperation, "How can I keep... Read More
Budgets! There I've said it. For some the most hated... Read More
Do you know how many customers you have that are... Read More
Communication is the basis of who you are as a... Read More
Creativity can be defined as problem identification and idea generation... Read More
If you work from home, chances are you already know... Read More
OVERCOMING FEAR OF FIRING "It was obvious that this employee... Read More
Human communication is always three-dimensional. No spoken or written message... Read More
BUILDING TRUST AS A MANAGER: 1. Be reliable. Follow through... Read More
A 'dirt-world' retail business I used to manage had a... Read More
Kinds of Workplace ConflictsLet's start by identifying where conflicts happen.... Read More
There seems to be an assumption that change is a... Read More
Most people think real change in an organization occurs as... Read More
If you work from home, chances are you already know... Read More
Last month I talked about the Skilled Facilitator principle of... Read More
It is a common business axiom ? change or die.... Read More
Data Visualization is InteractiveHave you ever booked your flight plans... Read More
It seems incongruous that good idea generation can be a... Read More
It happens over and over in businesses every day.Within large... Read More
If it's so simple, why don't managers all over the... Read More
As a business asset, they don't sit well on the... Read More
February 2nd, at approximately 7:30 a.m. local time on Gobbler's... Read More
There is a saying about management that suggests some managers... Read More
The purpose of any selection process is to discriminate (albeit... Read More
What's everyone's favorite topic around the water cooler? Bad bosses!... Read More
Nobody's perfect, including the boss. Managers, we polled recently, acknowledged... Read More
How should you keep track of meetings?Have you ever wanted... Read More
I was talking with first-line supervisors in a utility company... Read More
Building a 'bridge of understanding' between parties is... Read More
It's that time again! Perhaps the most dreaded management practice... Read More
Go into any bookstore and you will find a big... Read More
With deference to Dr. Covey and his very popular Seven... Read More
Increasing shareholder value is the most important driver for organisations... Read More
A recent article in the Wall Street Journal raised the... Read More
The objective is to beat the competition and make money.... Read More
When we're selling to business people, our value proposition has... Read More
If you want to find success in various ramifications, be... Read More
Getting into the detail of everything each of your people... Read More
Creativity can be defined as problem identification and idea generation... Read More
Integrity is very important to me, and I try hard... Read More
Sometimes when I conduct my workshop on Effective Meetings, one... Read More
Each time you or one of your work crews cruises... Read More
Old style management doesn't encourage personal mind control, employees aren't... Read More
Color is a big factor effecting all indoor... Read More
With the economy bordering on a recession, every company is... Read More
I personally struggle with the term 'managing people' - because... Read More
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